Laguna Hotel, Bournemouth Hotels from £23

Guest reviews

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Couples
Families
Business
Solo

Overall rating

Based on 1,695 reviews

Service

9.2 "World class service."

9.7 "97% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

9.0 "90% thought the service was very professional."

7.6 "76% found the restaurant service to be one of the best."

8.3 "Housekeeping was great, according to 83%."
Breakfast

8.5 "Breakfast is good."
Pool

8.4 "Pool is good."

7.1 "Clean pool, said 71%."
Location

8.1 "Location is great."

9.5 "City centre within easy reach, said 95%."

8.6 "Easily accessible by car, said 86%."

10.0 "100% thought parking was inexpensive."

10.0 "100% liked the proximity to shopping."

8.0 "80% liked the proximity to sightseeing."
WiFi

5.6 "Internet is average."
Cleanliness

5.4 "Average cleanliness."

5.3 "Only 53% said rooms were clean enough."

5.9 "59% thought the cleanliness of the hotel was average."
Room

3.5 "Rooms are not good."

2.1 "79% complained about the bathroom."

3.9 "61% didn't like the uncomfortable beds."

2.6 "74% said rooms were small."

0.3 "97% thought they were poorly maintained."

1.7 "83% had problems with the shower."

0.5 "For 95%, the rooms looked old."

0.5 "95% criticized the small bathroom."

1.7 "83% found problems with the furniture."

2.1 "79% thought the tv was sub-standard."

2.6 "74% said the bathroom was dirty."
Comfort

3.2 "Quite uncomfortable."

3.9 "61% didn't like the uncomfortable beds."

2.6 "74% said rooms were small."

2.1 "79% thought it was too noisy."

0.5 "95% criticized the small bathroom."
Vibe

2.0 "Horrible vibe."

0.7 "93% criticized the unstylish hotel."

1.4 "86% didn't like the unstylish hotel."

4.0 "For 60%, the lobby entrance was sub-standard."
Wellness Area

1.0 "Disappointing wellness & sports facilities."

0.0 "100% were unhappy with the sauna."

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Overall rating

Based on 881 reviews

Service

9.1 "World class service."

9.6 "96% found the staff to be very friendly."

7.8 "78% found the restaurant service to be one of the best."

9.2 "92% thought the service was very professional."
Breakfast

8.6 "Breakfast is good."
Pool

8.4 "Pool is good."
Location

7.9 "Good location."

9.6 "City centre within easy reach, said 96%."

9.9 "99% appreciated the closeness to the beach."
WiFi

5.6 "Internet is average."
Cleanliness

4.9 "Not very clean."

4.8 "52% said rooms were dirty."

2.4 "76% said the bathroom was dirty."
Bar and Beverages

4.9 "Bar is not good."
Comfort

2.8 "Quite uncomfortable."

3.8 "62% didn't like the uncomfortable beds."

2.5 "75% said rooms were small."

1.7 "83% thought it was too noisy."

0.6 "94% criticized the small bathroom."
Room

2.8 "Awful rooms."

1.9 "81% complained about the bathroom."

3.8 "62% didn't like the uncomfortable beds."

4.8 "52% said rooms were dirty."

2.5 "75% said rooms were small."

0.5 "For 95%, the rooms looked old."

0.3 "97% thought they were poorly maintained."

1.5 "85% had problems with the shower."

1.5 "85% found problems with the furniture."

0.6 "94% criticized the small bathroom."

2.4 "76% said the bathroom was dirty."

2.0 "80% thought the tv was sub-standard."
Vibe

2.1 "Horrible vibe."

0.6 "94% criticized the unstylish hotel."

1.3 "87% didn't like the unstylish hotel."

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Overall rating

Based on 305 reviews

Service

9.0 "World class service."

9.6 "96% found the staff to be very friendly."
Breakfast

8.4 "Breakfast is good."
Pool

8.4 "Pool is good."
Location

7.8 "Good location."

9.3 "City centre within easy reach, said 93%."

9.7 "97% appreciated the closeness to the beach."
Cleanliness

5.1 "Average cleanliness."

5.0 "Only 50% said rooms were clean enough."
Room

3.0 "Awful rooms."

2.0 "80% complained about the bathroom."

3.7 "63% didn't like the uncomfortable beds."

2.6 "74% said rooms were small."

0.3 "97% thought they were poorly maintained."

0.4 "For 96%, the rooms looked old."

1.7 "83% had problems with the shower."

2.4 "76% said the bathroom was dirty."
Comfort

2.9 "Quite uncomfortable."

3.7 "63% didn't like the uncomfortable beds."

2.6 "74% said rooms were small."

1.9 "81% thought it was too noisy."
Vibe

2.3 "Horrible vibe."

0.7 "93% criticized the unstylish hotel."

1.6 "84% didn't like the unstylish hotel."

View all review categories

Overall rating

Based on 508 reviews

Service

9.3 "World class service."

9.6 "96% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

9.2 "92% thought the service was very professional."

7.8 "78% found the restaurant service to be one of the best."

8.4 "Housekeeping was great, according to 84%."
Breakfast

8.7 "Breakfast is good."
Location

8.5 "Location is great."

9.6 "City centre within easy reach, said 96%."

10.0 "100% thought parking was inexpensive."
Pool

8.2 "Pool is good."
WiFi

5.5 "Internet is average."
Bar and Beverages

5.4 "Bar is ok."
Cleanliness

5.1 "Average cleanliness."

6.1 "61% thought the cleanliness of the hotel was average."
Room

4.5 "Rooms are not good."

2.3 "77% complained about the bathroom."

3.9 "61% didn't like the uncomfortable beds."

4.9 "51% said rooms were dirty."

3.1 "69% said rooms were small."

0.6 "94% thought they were poorly maintained."

1.9 "81% had problems with the shower."

1.9 "81% thought the tv was sub-standard."

2.6 "74% said the bathroom was dirty."

0.8 "For 92%, the rooms looked old."

0.7 "93% criticized the small bathroom."
Comfort

3.7 "Not very comfortable."

3.9 "61% didn't like the uncomfortable beds."

3.1 "69% said rooms were small."

2.6 "74% thought it was too noisy."

0.7 "93% criticized the small bathroom."
Vibe

2.4 "Horrible vibe."

1.0 "90% criticized the unstylish hotel."

1.4 "86% didn't like the unstylish hotel."