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Staff were excellent - friendly and helpful, particularly the breakfast staff in the Inn next door.
Good parking, pleasant room, excellent breakfast (with nice staff there) Room far too hot with no real controls other than to open the windows (ground floor). Internet connectivity didn't work for my i-phone.
Nice room close to silverstone where I was competing over the weekend. Room 18 shaver point did not work. Party started being noisy till 03.30 in the morni ng which I would not complain about but we had a 07.30 start at silverstone.
Very close to the Silverstone circuit. Reception was not attended when I arrived at around 18:30, when the receptionist arrived she advised that the intercom phone did not have signal next door in the pub/restaurant. It took 30 minutes from arriving at the hotel to getting into my room.
Room heat was unbearable,especially as the weather was not hot. Air conditioning or much larger fan needed!
Clean and helpful staff arrived after 9.30pm and still managed to feed me, it was no problem for the staff. The room was good and I thought good value for money None
Friendly with Good Food Trainee staffs work not cheked
the ambience - a very sympathetic restoration of an attractive building on the edge of the Cotswolds One or two problems with service - served someone els's starters with no indication that they were starters - but hotel wouldn't let us pay for these, so a plus point; initial reception at hotel (possibly a language problem)
Lovely welcome bythe manageress, very attentive and accomodating. Lovely food and room. Receptionist was a bit quiet and unconfident and we found our own wayto our rooms. She may have been training I am not sure.
Excellent personal service. Superb accommodation.Refreshingly clean. No electric shaving point in bathroom(rooms 8& 12)
reception greeting good, room good parking limited/breakfast not well serviced/no duvets use blankets
hotel staff and manager were excellent and made us feel welcomed. They went out of their way to help and please us, which they did. Food was great, both breakfast and dinner. The restaurant staff was fabulous and we ate dinner there every night. The hotel room was clean, nice, and fairly spacious. Felt nearly at home here at this hotel. Wonderful place. Room was a bit noisy but our room was right by the road. Not all rooms there have their windows by the road. It was not enough however to disturb our sleep. Hotel was a bit far from most things, but a bus stop is right near by or if you have a car, then no problem there. Overall, wonderful experience and I would stay there again.
The atmosphere in the hotel was one of courtesy and helpfulness and of wanting to please. We loved the couryard and the bar and dining room. We stayed in room 9 and there was no mirror by the electric point for hair drying. The dog next door barked when we moved in the room.
Staff were very friendly and helpfull. Food was excellent. Parking
Very attentive and friendly service. Spacious and comfortable rooms with big double bed. Nice shower. Excellent English breakfast. a bit pricey. banged my head twice on the low door frames upstairs.
This was a lovely, friendly pub. Super clean, good food, well stocked mini-fridge. Only bad thing was someone smoking outside my window one night and finding it. The GPS directions stopped about 2 miles away. It is quite a way outside the village, which makes it nice, but I had to call to find out how to get there.
Convenient for purpose of our visit As above
The room was very comfortable and quiet. For the price, there was no housekeeping. And although it sounds petty, the water pressure was so bad we couldn't wash the soap off!
friendliness of staff. evening meal excellent. Comfortable soft bedding. Quaint and relaxed.Refurbishment did not intrude on our stay. in the room - more milk & a mug or larger cup for tea/coffee, glasses for water. Mug at breakfast time or refill - perhaps a pot tea/coffee on the table. Toast not very good and no marmalade.
the bar was the only warm room we arived and there Was no heating on in the room it was freezing we asked if the heating was on because the room was freezing the only place that was warm was the bar so we went and sat down there for something to eat.The food wasnt anything to write home about i had minced lamb pie which was on as special,you got a table spoon of mash potatoes a small like ramakin of lamb with veg that was mashed up as though it was ready to feed a small child with a puff pastry circle on top which was burnt and a few peas everything was like quick food my partner had chips egg gammon which was hard and a few peas.After tea we went back to our room and we had to go down and ask to put the heating on as it was freezing we were in bed at 830pm to keep war
The hotel was very comfortable and clean. The meals reasonably priced and plentiful Our room was very noisy due to the fact that it was not double glazed and I could hear the traffic passing in the night therefore I did not have a good nights sleep. Also the room was very cold due to the fact that there were draughts coming through the sash windows and the heating had been mistakenly switched off by a member of staff but when we enquired why the heat was off we were given a satisfactory explanation and it was back on when we returned to our room. In mitigation it was a very very cold weekend.
Within easy reach of Silverstone Had a room on the top floor with no water due to poor pressure
Cosy and a very warm welcome. The Romanian staff at the front desk and pub is very nice and takes a very good care of your needs. Excellent !
Evidence of refurbishment; basically clean and tidy Inadequate parking; room poorly laid out (beam at face height over end of bed); no cupboard/storage space; no fire exit notices in room; no details about hotel in room; no remote control for tv; insecure headboard; most lights not working in bathroom; no refill of toilet paper; took money at beginning of stay; only one catch on window; uneven treads on staircase with no handrail; etc
Friendly staff, cosy atmosphere, nice room, good food. Tv not working