Excellent
10.0
Pros:
Rooms good size Beds Comfortable. Staff pleasant and helpful.Food very good ( and particularly for young children) near Adventure Island and the beachfront restaurants.
Excellent
9.4
Pros:
Giving carpark discount for over night stay was helpfull. Good choice of breakfast buffet and very helpfull staff
Cons:
The coldness of the room on arrival other that that the room was clean and comfortable with a seaview
Good
7.0
Pros:
We like the location of the hotel, on both our stays we had sea view rooms and our next stay will also be in a sea view room to make the most of the location. We think that Southend had been improved by the redevelopment of the Hotel.
Cons:
Our first stay was one night and the second two nights, our only complaint is the cost of parking and leaving our car in the car park opposite. The first stay cost us approximately £15.00 and the second £24.00. I completely understand that the car park is not the hotels juresdiction but the discount the hotel gets for its guests is a paltry one.
Good
7.3
Pros:
Extremely clean room, lovely flat screen on well, very comfy bed. This hotel has a lovely residents bar and is right at the end of the high street.You could not get a better location.
Cons:
Nothing we got to check in v. early, got our room slightly upgraded, staff were lovely, tea & coffee in our room - no negatives.
Excellent
8.0
Pros:
the hotel staff, the location and the food were abolutely fantastic.you cannot get any better than dat. well done
Cons:
everything was absolutely perfect for me
Good
7.0
Pros:
Good size room, not too hot
Cons:
The desk clerk on my arrival was slow and unfriendly (All the rest o fteh staff were lovely)
Excellent
8.0
Pros:
Clean spacious hotel. Comfy room, nice bathrom and good size bath towels! Love the art work everywhere.
Cons:
Hairdrier a bit hard to use and a bit weak but worked .
Good
6.0
Pros:
Good location, nice room, nice bar, 12pm checkout
Cons:
£20 premium for sea view is a bit high. No hotel car park
Okay
4.8
Pros:
Central situation!
Cons:
Your clerical provisions need improvment! The opening line of this enquiry has opened with 'Dear Ferris' Perhaps a prefix of 'Mr.' would have been wise!! Soft drinks were ridiculously expensive!
Good
6.8
Pros:
Good Security with swipe cards. Very clean and well appointed rooms. Hotel very tidy all round and in good location.
Cons:
N/A
Good
7.6
Pros:
We were upgraded to a beautiful sea-view room on the fifth floor. The room was spacious, clean and the air conditioning ensured a comfortable sleep
Cons:
No bad points