Excellent
8.6
Pros:
Convenient for Excel Centre
Cons:
Overcooked scrambled eggs every day, even after complaint.
Good
7.1
Pros:
Proximity to transport options.
Clean rooms.
Easy check in and fast check out.
Reasonable value for money.
Good shower.
Cons:
Aircraft noise in the morning, which was unavoidable due to the A/C being centrally switched off.
Good
7.4
Pros:
brilliant front of house staff, really helpful!
Cons:
The bathroom!
Okay
5.0
Pros:
Easy to get too
Cons:
lack of staff to speak to
Good
6.7
Pros:
1 - nice, spacy, clean room. 2 - spacy shower. 3 - good value for money. 4 - pleasant distnance from centre, by 30mins by tube.
Cons:
not very strong water from shower. Maybe more TV channels.
Mediocre
3.0
Pros:
Very little really, the bed was clean.
Cons:
the room in general was like a disabled toilet. unhelpful staff when we decided not to stay 2nd night. Cancellation procedure is poor, as we booked online it should have been explained to us regarding cancelllation at the hotel.Difficult to understand the receptionist - her English was not good.
Good
6.0
Pros:
Quick check in and out. Helpful staff.
Okay
5.3
Pros:
Reasonable value for money. Clean basic room. Breakfast good
Cons:
Poor service for evening meal.
Okay
4.8
Pros:
Good location. Shower room was spacious and clean
Cons:
The queue for breakfast. I didn't wait.
Okay
4.0
Pros:
Food - excellent
Cons:
Being charges twice what it would have cost if Id booked direct with hotel. Secondly the extremely poor service in the resturant- took ages for everything.
Good
6.8
Pros:
The hotel was very bright and clean with a great view from our 8th floor room.
Cons:
The directions could have been better as it was easier to find the hotel from the Custom House station on the DLR.
Good
6.8
Pros:
$review.pros
Cons:
Internet fee was so expensive. Please, consider to make the fee free. That will help customers a lot.
Good
6.0
Pros:
we were able to check in early, there was good flexibility with the breakfast arrangements
Cons:
the window cannot be open, there was no music channnel on the TV, no free wirless internet