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I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
Location AC didn't cool enough
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
the room the fact that i asked for an iron and it took 1 hour to get it
big rooms, staff were very helpful, food was great.
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
staff noisy , there was a construction building to near hotel.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
great staff and location
excellent and helpful staff, very clean and comfortable rooms, wonderful location
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
A good hotel in the best place, close to old town. .
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
bed lowd aircon.
Excellent location. Good food. Friendly staff. Nothing
Nice personel and a good location.Restaurant was also good. Very small room with view to an other building one meter away.That is why i would never go back to this hotel.Room had an unpleasant odor.
Excellent location, right in the heart of Bucharest, very clean rooms, rich breakfast, nice bistro at the ground floor. The tv did not work in the first day of my staying, quite small rooms for its price, lack of parking spaces, breakfast starts only at 7.00 am,i think 6.30 would have been better.
close to our seminar overpriced, arrogant staff
The location of the hotel was great. The rooms were spacious, comfortable with adequate amenities provided. The staff was friendly and helpful. Internet connection was horrible in the rooms. Have to be in lobby to work on internet. Breakfast menu needs to be seriously enhanced
Very clean hotel with very efficient and nice personnel
The room was spacious, well-arranged, & clean with comfortable twin bedding. The bathroom was equally clean & well-equipped and the lighting was not overwhelmingly bright. Conveniently centrally located and generally friendly staff. The buffet breakfast was comprehensive & more than reasonably tasty with fresh fruit to add to the enjoyment. As with most hotels in Romania, the room & corridor temperature wasn't exactly extremely pleasant, it was invariably too warm and somewhat stifling. The card for accessing the room did not function fully at all times, due to a faulty activation perhaps. As with all Romanian hotels experienced so far, again the milk for cereals consumption was definitely almost lukewarm, as opposed to a preferred genuinely cold, which somewhat lessened the otherwise perfect breakfast experience.
Breakfast was excellent
excellent staff friendly, polite, professional
location very dim lights
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
comfortable bed breakfast was so simple and bad taste
Location ; comfortable ample junior suite; good restaurant
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
The hotel should be ranked as 3 or 4 stars and not as 5 stars
great location too old!
Enjoyed staying here for weekend break. Centrally located - could walk to most sightseeing locations and all the main restaurants. Room large with separate living room / kitchen Decor attractive and modern Inclusive breakfast decent. Roof terrace a good new feature for evening chat with friends No real criticisms - couch in room not the most comfortable
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
More than 10 points is possible????is the best thxxx
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
New and modern, location perfect. Nice things for breakfast, nice staff.
The style, location, quality of the restaurants.
its location and quality not having a proper bar
Great breakfast, rooms, location, lobby as well as value for money.
Location is fantastic, great access to historic parts of city, parks, and nightlife. Nice design/decor, spacious closet in rooms. I wish I had known about the parking situation prior to arriving, it worked out okay to be at city hall. The air conditioning took a long time to cool the room effectively.
The room was comfortable clean and furnished modernly. The interior of the hotel had a quirky arty design. The staff were friendly and helpful. Breakfast was an excellent buffet. I enjoyed the stay of 4 nights and thought it a good choice for central Bucharest.
Very nice and comfortable rooms. The hotel has a beautiful and modern design. Staff are professional and friendly. It's a short walk from the train agency where you can buy tickets. Great location.
Comfortable hotel in a very good location. Staff friendly. Good breakfast buffet.
In center of city, but easy park near hotel. New and stylish hall and room. Possible connect note book with LCD TV. Can prepare tea or coffee. Real work cooler. Safe box. Good breakfast. On the first floor McDonalds). 200m park. 500m center of old city. Didn't find instruction for safe box.
The location is perfect and the staff are very friendly and helpfull Not directly the hotel but the shuttle from the airport is extremely expensive
I booked in the Central Hotel bu finally I stayed in Opera Hotel, they had no availability due to the arrival of a group.
The staff was courteous. The facilities were clean and well kept. The hotel is very well situated. More written/tourist information about the city should be provided. We were given a one-page map produced by a casino, but in another hotel we were able to find a booklet about Bucharest with lots of information we could have used earlier in our visit. The Central Hotel staff tried to sell us their expensive tourist tour to Transylvania instead of informing us of other options.
location, quite fresh hotel, free wifi, clean not very convenient parking, actually they have no)) but you can leave your car outside, if there is a place)
good central location, actually parked for free right outside the hotel. Obviously very expensively decked out rooms and facilities. Great reduction through booking.com First receptionist was abrupt and gave us no information or help. The price is still too high but this is true of all hotels in Bucharest, I think.
They closed the restaurant during the evening because there was a private party without any announcement, not even a sandwich could be made. No information about restaurants nearby as the reception girl did not know the area... Finally there was only a snackbar open. Breakfast was also very poor. Really not a 4* hotel!!
Location in the downtown, view from the window and big and comfort rooms.
This is a great location in easy walking distance of the old town and its sights and bars. The hotel was very overpriced for the service and facilities it offered. The staff weren't very helpful and the facilities, though adequate and clean, were basic and not what I had expected from the brochure.
Very friendly and helpful staff. Great location of hotel and good breakfast. Modern, huge rooms - with super-fast free WiFi. The smell of cigarette smoke is everywhere - and it comes in from the cracks under the door. The carpets in the room could have been cleaner. The bed, while big and reasonably comfortable, was overly-soft and set low down on the floor.
Great location, huge room on the 7th floor, but with shower, no bath. The staff has been incredibly nice. Far from western **** standards, but a very charming kitsch atmosphere.
staff is very friendly and trying to help you in any case.
a pleasant hotel good for a short bizness trip. a rellative good location and reasonable priced
Very helpful staff, great location, close to historical center.The room was very big, with a great view on the Parliament building.
kindness of staff you could not decide wether you wanted breakfast or not, it was included in the price
Friendly helpful staff. Not possible to eat anything during the week
Clean, comfortable, good space, efficient staff. It was not possible to get extra tea or coffee sachets at 6pm!!!!! A small point, but bad.
Size and style of the room No
the hotel is in a very good aria of bucharest , is a very nice hotel, clean, with nice staff for a good price
Supurb location. Top breakfast buffet included in room rate
Very nice hotel. Worth staying in. Nice breakfast
Very good hotel, friendly staff, good breakfast and absolutely fantastic location, close to all major sights and very good restaurants.
Very much the comfort and very kind staff. Problem with cleaning.................The price is a litlle much too high for such type of the hotel!!!
I liked the hotel itself and the location. The staff were very friendly. There is no parking at the hotel (pedestrian street) and the parking possibilities were not clearly explained by the staff, so we ended up improvising with the guardian of some private company parking lot nearby, which was weird and quite uncomfortable
Cosy small hotel nicely located in old town with recently refurbished room which looked exactly like on the online pictures. Helpful staff that would fulfill your smallest need with a smile. Although hotel does not have a restaurant, a room-service is organised from the nearby restaurants and cafés. Excellent. If you want to avoid "tastless and odourless" international hotels, Rembrandt is a good alternative. Personnally, I wasn't disturbed but there is a risk of noise from the cafes and bars below on the street. Looks like a popular going-out part of town. Despite "noise risk" to my understanding the rooms facing the street are nicer than the ones towards the backyard.
A perfect place to stay in Bucharest!