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great staff and location
excellent and helpful staff, very clean and comfortable rooms, wonderful location
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
staff noisy , there was a construction building to near hotel.
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
New and modern, location perfect. Nice things for breakfast, nice staff.
Great breakfast, rooms, location, lobby as well as value for money.
More than 10 points is possible????is the best thxxx
its location and quality not having a proper bar
The style, location, quality of the restaurants.
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
A perfect place to stay in Bucharest!
the hotel is in a very good aria of bucharest , is a very nice hotel, clean, with nice staff for a good price
Clean, comfortable, good space, efficient staff. It was not possible to get extra tea or coffee sachets at 6pm!!!!! A small point, but bad.
Very much the comfort and very kind staff. Problem with cleaning.................The price is a litlle much too high for such type of the hotel!!!
Very good hotel, friendly staff, good breakfast and absolutely fantastic location, close to all major sights and very good restaurants.
Very nice hotel. Worth staying in. Nice breakfast
I liked the hotel itself and the location. The staff were very friendly. There is no parking at the hotel (pedestrian street) and the parking possibilities were not clearly explained by the staff, so we ended up improvising with the guardian of some private company parking lot nearby, which was weird and quite uncomfortable
Supurb location. Top breakfast buffet included in room rate
Size and style of the room No
Cosy small hotel nicely located in old town with recently refurbished room which looked exactly like on the online pictures. Helpful staff that would fulfill your smallest need with a smile. Although hotel does not have a restaurant, a room-service is organised from the nearby restaurants and cafés. Excellent. If you want to avoid "tastless and odourless" international hotels, Rembrandt is a good alternative. Personnally, I wasn't disturbed but there is a risk of noise from the cafes and bars below on the street. Looks like a popular going-out part of town. Despite "noise risk" to my understanding the rooms facing the street are nicer than the ones towards the backyard.
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
Location AC didn't cool enough
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
the room the fact that i asked for an iron and it took 1 hour to get it
big rooms, staff were very helpful, food was great.
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
Very clean hotel with very efficient and nice personnel
close to our seminar overpriced, arrogant staff
The room was spacious, well-arranged, & clean with comfortable twin bedding. The bathroom was equally clean & well-equipped and the lighting was not overwhelmingly bright. Conveniently centrally located and generally friendly staff. The buffet breakfast was comprehensive & more than reasonably tasty with fresh fruit to add to the enjoyment. As with most hotels in Romania, the room & corridor temperature wasn't exactly extremely pleasant, it was invariably too warm and somewhat stifling. The card for accessing the room did not function fully at all times, due to a faulty activation perhaps. As with all Romanian hotels experienced so far, again the milk for cereals consumption was definitely almost lukewarm, as opposed to a preferred genuinely cold, which somewhat lessened the otherwise perfect breakfast experience.
Breakfast was excellent
Nice personel and a good location.Restaurant was also good. Very small room with view to an other building one meter away.That is why i would never go back to this hotel.Room had an unpleasant odor.
The location of the hotel was great. The rooms were spacious, comfortable with adequate amenities provided. The staff was friendly and helpful. Internet connection was horrible in the rooms. Have to be in lobby to work on internet. Breakfast menu needs to be seriously enhanced
bed lowd aircon.
excellent staff friendly, polite, professional
Excellent location. Good food. Friendly staff. Nothing
location very dim lights
Excellent location, right in the heart of Bucharest, very clean rooms, rich breakfast, nice bistro at the ground floor. The tv did not work in the first day of my staying, quite small rooms for its price, lack of parking spaces, breakfast starts only at 7.00 am,i think 6.30 would have been better.
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
comfortable bed breakfast was so simple and bad taste
The hotel should be ranked as 3 or 4 stars and not as 5 stars
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
Location ; comfortable ample junior suite; good restaurant
great location too old!
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
The perfect location, very friendly staff, wonderful breakfast. The hotel needs some new equipment: the frigidaire, the bathroom , etc.
1. Air-condition out of operation. Promised repair didn't take place. 2. Minibar not used, however 1 drink from minibar charged. Objections not accepted. 3. 20,-E for the (hotel?) taxi to the airport agreed on at the hotel reception, finally the driver charged 25,-E.
Its central situation is just perfect for a city-tour. Near a park and just a few minutes walk from the "revolution place".
Good location. Quiet room. Hotel is a little bit overpriced. Staff didn't have change when I arrived so that I could pay the taxi driver. Air conditioning, while functioning, was not very cool. And there were not a broad variety of TV channels
Nice balcony and location. Cute boutique design a few years past its prime, but much better than usual cheap traveler (me :) hotels/hostels I stay at. Staff sometimes indifferent if attentive.
Near the center of the city. Wireless network system is preferable than lan network
Good, central location. Air conditioning! Slightly strange shaped rooms. Smallish breakfast.
interior decoration, the atmosphere I booked a superior room, however what a got was only a standard one - in comparison with my previous stay. This time I paid more and the room standard was the same, if not worse. It simply was not what it described as superior room.
This hotel is very clean and attractive.
Good location no parking at the hotel The hotel advertize parking but there is no parking at the hotel
The location is perfect and the staff are very friendly and helpfull Not directly the hotel but the shuttle from the airport is extremely expensive
good central location, actually parked for free right outside the hotel. Obviously very expensively decked out rooms and facilities. Great reduction through booking.com First receptionist was abrupt and gave us no information or help. The price is still too high but this is true of all hotels in Bucharest, I think.
In center of city, but easy park near hotel. New and stylish hall and room. Possible connect note book with LCD TV. Can prepare tea or coffee. Real work cooler. Safe box. Good breakfast. On the first floor McDonalds). 200m park. 500m center of old city. Didn't find instruction for safe box.
I booked in the Central Hotel bu finally I stayed in Opera Hotel, they had no availability due to the arrival of a group.
Very nice and comfortable rooms. The hotel has a beautiful and modern design. Staff are professional and friendly. It's a short walk from the train agency where you can buy tickets. Great location.
Comfortable hotel in a very good location. Staff friendly. Good breakfast buffet.
The staff was courteous. The facilities were clean and well kept. The hotel is very well situated. More written/tourist information about the city should be provided. We were given a one-page map produced by a casino, but in another hotel we were able to find a booklet about Bucharest with lots of information we could have used earlier in our visit. The Central Hotel staff tried to sell us their expensive tourist tour to Transylvania instead of informing us of other options.
The room was comfortable clean and furnished modernly. The interior of the hotel had a quirky arty design. The staff were friendly and helpful. Breakfast was an excellent buffet. I enjoyed the stay of 4 nights and thought it a good choice for central Bucharest.
Location is fantastic, great access to historic parts of city, parks, and nightlife. Nice design/decor, spacious closet in rooms. I wish I had known about the parking situation prior to arriving, it worked out okay to be at city hall. The air conditioning took a long time to cool the room effectively.
location, quite fresh hotel, free wifi, clean not very convenient parking, actually they have no)) but you can leave your car outside, if there is a place)
Good facilities with friendly staff. Very clean. Not sited in the best position, but that's Bucharest.
All is covered in question 2
Staff were very friendly and helpful. Location is right in the heart of the city
location, size of junior suite no hot water during a break down
Checking out. There's an open air dance club across the street. Even with the Windows shut, it was impossible to sleep and even if you managed to sleep it was impossible to relax. The sink drain was broken.
The room was comfortable. The staff, while friendly on the surface, became indifferent if there was anything out of the ordinary. For example, I developed food poisoning and while I was trying to get a ride to the airport (quite sick and doubled over with stomach cramps) the woman behind the desk took a personal call (with lots of laughing and chatting) while I had to wait for her attention, even though she knew I was sick.
The place is excelent, everything was as expected: breakfast simple but enough, no lift but staff very helpful, room small but enough. The relation of price/location/quality good.The girl in the recepcion very kind and with a lot of pacience The local council is reparing all the streets, and the work disturbs a little.
Good location, friendly staff. Room was small but ok. A bit too noisy outside on the street during night.
Very good service Location is central (as good as it gets basically) but streets around the hotel are under major repair.
Furniture chosen with good taste. Controllable air conditioning. Clean. Well located. The windows were not fully sound-proof (ear plugs needed for sleeping). There was no safe in the room and the safe procedure at the reception was bureaucratic but without an actual safe and just a drawer.
Great location. Very modern, clean, good breakfast, very friendly, professional, and knowledgible staff. Just the fact that no double room had two beds...
Great central location, very friendly staff Poorer breakfast
Location was great and staff was friendly. It seemed a little dirty to me but was not awful.
staff very friendly and helpful,, allowed me to check in early after overnight flight, arranged taxi for airport when i left, good location indicates charge for tea/coffee in room although this was actually waived when i left
Location is good but noisy. Cockroaches inside and outside the rooms - dread to think about the kitchen. Breakfast was poorly collected group of mass-produced products. Staff were rude. Prices were not as advertised. I could go on - a dreadful hotel which utterly stained my stay in Bucharest.
nothing. Its a very bad hotel it shouldnt have 4 stars. first they changed the price agreed on booking.com. the bathroom was leaking. you couldnt open the windows because of insecets. At checkout i had to go to the airport. They called one of their friends and he brought me to wrong airport and i had to pay 4 times the normal amount. Please stay away from this hotel!!! They rip you off if you will be nice to them!!!!!!!!!!!!!!!!
This is a great location in easy walking distance of the old town and its sights and bars. The hotel was very overpriced for the service and facilities it offered. The staff weren't very helpful and the facilities, though adequate and clean, were basic and not what I had expected from the brochure.
Very helpful staff, great location, close to historical center.The room was very big, with a great view on the Parliament building.
They closed the restaurant during the evening because there was a private party without any announcement, not even a sandwich could be made. No information about restaurants nearby as the reception girl did not know the area... Finally there was only a snackbar open. Breakfast was also very poor. Really not a 4* hotel!!
Friendly helpful staff. Not possible to eat anything during the week
kindness of staff you could not decide wether you wanted breakfast or not, it was included in the price
Great location, huge room on the 7th floor, but with shower, no bath. The staff has been incredibly nice. Far from western **** standards, but a very charming kitsch atmosphere.
a pleasant hotel good for a short bizness trip. a rellative good location and reasonable priced
Very friendly and helpful staff. Great location of hotel and good breakfast. Modern, huge rooms - with super-fast free WiFi. The smell of cigarette smoke is everywhere - and it comes in from the cracks under the door. The carpets in the room could have been cleaner. The bed, while big and reasonably comfortable, was overly-soft and set low down on the floor.
Location in the downtown, view from the window and big and comfort rooms.
staff is very friendly and trying to help you in any case.
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
A good hotel in the best place, close to old town. .
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.