Book Budget car rentals at Des Moines Airport

Reviews

Recent reviews

Traveller rating

Excellent

6

Good

1

Okay

4

Mediocre

4

Poor

0

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car availablefriendly staff

car was cleanpick up and drop

get the carnext day

returned the carcar was dirty

2.0

Pros:nothingCons:make sure you have the right carReviewed 29 Jun 2021

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2.0

Pros:Staff was friendly and helpfulCons:Late fees and charges are outrageous as is charges for gasReviewed 3 May 2021

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8.0

Cons:Car had been smoked in.Reviewed 19 Mar 2021

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6.0

Cons:The budget customer service staff needs to work on their customer service experience. Their behavior is what drives this poor review. If you book a car through any of the travel apps they are not inclined to offer you any information Other than what you received while pre-booking.Reviewed 15 Mar 2021

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5.6

Cons:I had no washer fluid which made the ride home in the mist quite dangerous.Reviewed 28 Sep 2020

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2.0

Pros:Staff at desk was friendly.Cons:Long lines. Misleading car. Too small. We didn’t fit. Had to cancel our trip.Reviewed 21 Sep 2020

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10.0

Cons:Nothing. Loved the Chrysler Pacifica. Smooth ride. Accomadated our family of 5.Reviewed 14 Jun 2020

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4.4

Pros:Nothing about the experience was good.Cons:First car we got had a clunk in the right front area. Second car was dirty inside & had no windshield washer fluid. Counter attendants were too busy gossiping to help me timely. When returning, all spaces were full, so parked in another agencies stall.Reviewed 18 Feb 2020

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10.0

Pros:Everything was great - the service on both ends plus the car, everything was fantastic!Reviewed 16 Dec 2019

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10.0

Pros:YesCons:NothingReviewed 6 Dec 2019

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4.8

Pros:Phone & Des Moines staff were helpfulCons:I got a car with oil level warning and I was dropping off at an airport 250 miles away. So had to return to Airport & switch out cars.Reviewed 23 Jun 2019

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2.4

Never againPros:Such a disappointment with Budget. Due to some issues with the van we rented through Budget during our drive from the Midwest to Florida (lack of oil, low air in tires) I called in asking for an extension time to drop off, which they confirmed after explaining the situation. At drop off Budget charges me the additional entire day of $350+ saying there were no notes in their system.Cons:Their lack of professionalism, I feel I have been ripped off from this rental company.Reviewed 13 Jan 2019

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• 8.6 /10Alamo Hire Cars at DSM

• What is the most popular hire car from Budget at Des Moines Airport?

  Full-size (Toyota Camry or similar) is the most frequently booked hire car type from Budget at Des Moines Airport.

• Where can I find Budget hire cars at Des Moines Airport?

  5800 Fleur Drive is the closest Budget hire car location to Des Moines Airport. The telephone number for this location is +1 515 287 2612.

• Does Budget offer shuttle or airport pick-up services from Des Moines Airport (DSM)?

  Yes