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Restaurante, Roon service
The hotel is elegant and charming. Our bathroom was roomy and had a window! The concierge was wonderful about helping with any request or problem. The breakfast and food in the bar and restaurant were delicious, with a good selection.
Readiness to help, fantastic atmosphere, cultural program, free business center No news channel in English (CNN, BBC, Euronews etc.)
The breakfast was delicious, good service, special food for our celiac needs and a very nice atmosphere
locaton, staff room sizze, clearness size
Location. Less than a block off Florida Street. Restaurant was excellent and had a wonderful ambiance. The rooms needed to be updated. Mattress droopy, carpet worn.
Location and free internet
Brefast and service, good, staff attentive and friendly
Let meatier luggage Paint peeling on ceilind--literally falling on our luggage. Bed was soft and lumpy.
Convenient location. Comfortable and clean. Attentative staff. Pleasant experience. Using room service I ordered a toasted sandwich and a glass of orange juice - I was advised delivery would be 25 minutes. In the end it took 50 minutes.
Better room second time Internet does not work in rooms.
Adequate for a short stay
The cost of the rate and the benefits are good. The breakfast is very good. The localization is very good too, next to the government house and 03 blocks from Florida. The amenities are poor, for example, no shower cap, even after my request.
Good location, comfortable and clean.
excellent staff- very helpful with our trip travelling on from Beunos Aires
Original art throughout the hotel,beautiful rooms, great showers, and a full breakfast buffet made our stay pleasant. Professional staff helped us with reservations for dinner and a tango show, and were great to deal with. A small pool on the top of the building was too crowded to use.
near all action in the city
The new tower is quiet and modern. The lobby of he old tower is bigger and more luxurious but my understanding is the rooms are older although I never saw them. They seemed to have certain websites blocked since Internet was working fine but some sites would not work in the hotel. Very strange.
My fiance really enjoyed the continental breakfast. The room was a bit small but the location is just half a block from countless historical landmarks and the subte.
Excellent staff, Good Internet Faciliites and an excellent quality breakfast Nothing at all. Will choose everytime i am back in Buenos Aires
It is very clean, comfortable, and the location is great. The only staff that speaks English is the front desk, so if you want room service, laundry, or anything fixed by maintenance, you have to call the front desk and hope they aren't busy.
Very good breakfast and a nice gym center. The room was clean and big. Good lacation, near center. Breakfast on the weekend was better that the one I took on monday, much better!
Great breakfast and bistro. The rooms are confortable and clean. Excelent location. The staff at the reception desk could be more friendly.
professional staff, nice room, good breakfast,
My room was too small for 5 star Hotel (but excellent in cleanliness and well seviced). Carpets were tired in Hallways on floor 5. Overall a pleasant experience.
Nice hotel, room clean, nice people and very good breakfast.
Location was very good, central, reason for the selection. Services also are very good. Breakfast great. Recommended! No, everything was as expected. No problems at all.
Very disappointing for a 5 star hotel.In many other countries I believe it would be 3 star.Otherwise ok.Weekend staff appeared to be very inexperienced.
Central Location It is classified as a 5 star but is definately not . By upgrading our room 2 levels it became a 4 star. I would recommend hotel by location and staff only.
Modern design hotel, with all facilities, fantastic staff and not very big but neat rooms. There are a lot of elevators, which all ring a very loud bell when arriving at reguested floors. When you are in a room close to the elevators you gone have problems with sleeping. Some rooms have an extra door that keeps the sound away. The rooms are not really big, not even the suites or more upmarket rooms.
The hotel decoration and main halls are excellent.I've stayed in the Intercontinental club floors (17th floor) and rooms are excellent.
They charged more than Booking.com had confirmed to me and I spent 45 min discussing. In the end they agree with me.
Excellent location Staff not being very helpful, limited English, always pretending to be busy when you approach the reception desk counting dockets etc. Issue with wi-fi, it was advertised as being free, but it was not available, only upon presenting print-out of the booking letter, free access was given, apparently they've changed the system and charging $5 per day - it was more matter of the principle than the cost
room service noise
Location, location, location The fact that the lift has a limitation of 300 kgs capacity
The hotel was very well located and reasonably priced and staff were pleasant. Wifi was accessible in my room, unlike some of the other reviews that I read for this hotel. Reception area was small and crowded and the rooms were a little dark and dated. The window, which looked out to the back of the building couldn't be opened due to the extremely loud fans and airconditioning units directly outside. Very very slow lift was a bit frustrating.
I asked for an upgrade and got it - no extra charges added :-D
The central location The room was not perfectly clean. Though it was immediatly solved by the reception desk.
Heater Respect the command (double room is not twin!), employers must learn to say Hello and Welcome their host, too much noise (elevator), breakfast doesn't match with the 3 stars, a room where you can't draw the curtains nor opened the window, the toilett doesn't work well.
Very clean room, location, facilities, excellent cost/benefit, I really recomend My room was so cold, the air system was not working very well and they changed me to a better room.
I was there for one night only before leaving Argentina. Very good position close to city centre (Microcentro). Rooms are clean. Atmosphere is quiet. Full access to international TV programmes. Breakfast is poor and breakast room is small.
The location is fantastic.
The size of the room
The room was fantastic! We ended up with an incredibly spacious loft with a modern and tasteful design throughout. The staff were very helpful and attentive and the location is perfect. It doesn't look like much from the outside but it is an absolute gem inside and an incredible value. The continental breakfast leaves a bit to be desired. If the eggs were any more runny they'd be soup. But it's free and the toast, cheese, and ham can at least get your day started.
Staff were incredibly helpful, professional, polished and friendly. Breakfast was yummy with plenty of food.
Good location, Nice rooms Breakfast is included but could be better.
Loved the big rooms. Very quiet even though the street gets busy outside. The staff is not the friendliest, but they get the job done. Great price.
large rooms, helpful staff, close to San Telmo Sunday market
This is the most amazing hotel I have ever stayed in. The décor, the friendly staff, the location. It's a pure experience. Proposed to my lovely girlfriend on the roof. Will definitely be back
This is one of the largest hotel rooms--or room in general, for that matter--that I've ever slept in. It is an interesting space with a speakeasy vibe that would have been quite cool if there were not an ant infestation. I also have praise for the staff, who did their best to mitigate the ant problem after we complained, but we should never have been put into a room with so many ants in the first place. The room was crawling with ants, all the way from the door, down the long hall to the bed, and around the bed. We only stayed one night, but I probably killed about 40 in the few hours between when we checked in and when we went to bed. The ants were mostly on the ground, but their proximity to the bed unnerved my wife, who had trouble sleeping before a long trip home from Argentina to the U.S. When we complained, the staff brought us insecticide, which helped with the ants but still left my wife anxious (one might say, "antsy") all night. We should never have been put into the room in the first place, and the hotel should have offered a full refund for the night's stay.
Well positioned near downtown areas
Well located central hotel with very clean rooms, good breakfast and friendly staff Despite requesting a non smoking room it was clear tht rooms are all smoking, however it had been sprayed with air neutraliser and opening the windows soon aired the smell
Good Gym and Sauna. Free WiFi access everywhere in the hotel. Good breakfast (for price). Room next to a loud street and poor sound insulation. Not enough adaptors available in the hotel to connect your electric devices to the funny Argentinean power outlets.
Central Location, Attentive & Polite Staff
Very confortable and nice hotel, just a few steps to Obelisco and subway. I would not say anything about the hotel but about Buenos Aires microcenter, where the hotel is located that seemed to us very decadent and dirty. In a word, an excelent hotel in a not very nice area.
staff were extremely friendly and helpful. Good to have free internet access. Reasonably central location good sized rooms and beds very comfortable pillows a little thin would have liked 2 but that is personal preference adn they were provided when asked for . In last room we had the bathroom was getting a bit tatty but other 2 rooms were fine. Breakfast average but plenty of it. Would have liked more fresh fruit
Everything was done well, just not "boutique" (personal, unique, memorable, worth the extra money, etc.), but then I didn't pay a premium, especially for the desirable location.
Very pleased with my stay there. Convient to everything
The situation is excellent, just in the middle of the centrum, very near Plaza de Mayo and Casa Rosada. Still quite silent room, no noise from the street. The personal was very kind and helpful, and spoke good English. Breakfast was very good. When someone used shower in the neighbour room, the noise was heard very clearly. Fortunately nobody used shower at night. The view in TV was mirror image ?? It dìdn`t disturb much, because it is not so important to watch tv when travelling abroad.
Location and staff! Room was a bit dirty upon check in but the staff quickly cleaned the room. Noisey
Staff at reception was friendly. Hotel comes closer to 3 stars then four. Room was clean but outdated. Could not receive an invoice for accommodation-costs. Even after one week waiting the accounts-department has not been capable of sending it. A typical 3-star tourist hotel, not really suitable for businesspeople.
Very friendly staff. Comfortable room. Cleanliness. Centric location. They didn't seem to have duvet for a double bed, so they used one transversal blanket, which was unsufficient.The area around is a bit lonely in the night.
The location is very good. Rooms are clean, and the breakfast is good. There are no TV news channels in English. The computer available for guests was often not working.
The staff is very responsive to requests and just plain friendly! The room was comfortable but rather small.
Wonderful hotel with very pleasant staff. Great room with comfortable bed. Should have CNN in English
Very friendly staff, fantastic location, good rooms with comfortable beds and powerful showers.
I liked the location the staff was not particularly helpful. Our first room was really small but we were able to switch to a room that was a bit larger
The excellent hotel location, very near the most important attractions in Buenos Aires (Calle Florida, Av 9 de Julio, Casa Rosada, Puerto Madero), in a safe zone even though it is downtown. The comfort of the room, the quality of the breakfast served and the clean installations. excellent! No
Decent facility, good location and value when booking online. Nothing extraordinary. The host quoted us for a tango show at one price and we said yes, please reserve us tickets. They called back ten minutes later to say the seats had been reserved and the cost was now 4 times the original- each. When we said we didn't want to go anymore because of the price, the host seemed angry and upset. Every time after that the host was frosty.
Very nice to stay, and very good location close to the shopping street, and the subway stations. the sequrity is also very good. It is only a little bit problem to talk with the staff's In the resutrant, not at the front desk in Spanish.
Fantastic in every way .Great boutique hotel. Will always go back there. Simply great in all aspects. Nothing at all.
Large room, bathroom, and shower. Close to Retiro and Puerto Madera. Didn't like the location since we were on a pleasure trip. Liked the Palermo and Soho neighborhoods better.
An excellent hotel - great for shopping situated in the microcentre business area. Standards of service were very good as was the excellent breakfasts.A very enjoyable stay. None
Well located near center. Because I was at second floor, at 9AM there was some noise outside. Another thing is that there is no foreign channel on TV.
Confortable, good value
I liked the hotel staff and that It´s downtown and very easy to go anyplace.
Location short time !
Clean and new. Very good selections of breakfast with table-clothe and real china. Room is spacious. Flat screen TV has a lots of English channels to watch.
The hotel is a great Boutique style in a great location and very friendly staff.
It was cheap, It was very cold in the room, even with the two extra blankets I had on the bed. The carpets were dirty and gross and the surfaces of all the tables were greasy, as well as the remote for the TV. The bathroom was extremely small, the wifi barely worked, and it wasn't located in the best part of town.
The staff There was any computer available to be used by the guests
The staff were very obliging and the location is excellent for inner city Buenos Aires visit.
we had a super room room was noisy , we were on the street front
The staff was extremely helpfull and storage of luggage is done safely. The hotel is conveniently located to many shops, bars and coffee shops and you can stroll around the area for hours! The hotel is also close to the domestic airport if you're travelling within Argentina. We ended up staying with this hotel a total of 5 nights as we stopped over from travelling to other South American countries. The bedding was not as fluffly and comfortable as I would have liked and the bathrooms are very small. But these are minor niggles.
In the center of Buenos Aires, next to Florida Street and Galerias Pacifico, we could also walk to Puerto Madero. Breakfast was good, except for the orange juice and coffee.
Room space; location; staff; breakast
Hotel staff were very nice and helpful and they are available 24 hours. Location was great, walking distance to a lot of attractions and shopping mall. The room was big and clean.Value for money...
Great location ! Splendid good sized comfortable bedroom .Friendly staff.