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Pros: The flight crew was great

Cons: I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong.

Cons: Not having a delayed flight.

Cons: Was not offered a drink in first class prior to take off.

Pros: Crew

Cons: Terribly uncomfortable seat.

Cons: Wider seats,

Pros: Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year

Cons: Maybe just change the quiche. Very dry

Pros: The crew was amazing

Cons: Flight was a bit delayed

Cons: Be careful when booking as without paying extra for a food package (which I didn't know about through any communication with Kayak or Norwegian airlines) you won't even get water. The crew didn't even make eye contact to those of us without the food package.

Pros: NOTHING!!!!!!

Cons: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

Pros: Easy flight, on time, polite and informative crew

Cons: It was pretty standard— very functional, which is what we expected

Pros: Excellent enteraintment

Cons: Delayed flight and no food no water and less comfortable seats.

Pros: Lamb and chicken were good but kids didn't like the kids meals..

Cons: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Pros: Attendants and aircraft comfort was excellent

Cons: Luggage claim in chennai

Pros: Crew was very friendly. Food was good. Seat wasn’t bad.

Cons: Price should be a little less, comparable to that of Qatar Airways.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Crew and agents very friendly and helpful.

Cons: BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments.

Pros: Although we left late, pilot and crew kept us informed on why we were delayed and what was happening.

Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Pros: Crew and food was good, can do better

Cons: Seating system awful, in business class Especially In the center, crazy engineering

Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Cons: Get your crew arrive on time to their flights. Kobi

Pros: Nothing

Cons: Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!

Cons: This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts.

Pros: Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around

Cons: Free drinks throughout the entire flight

Pros: Everything was as expected except for the inconvenience of no having food on board.

Cons: Had to pay for food. not a single chip :(

Cons: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.

Cons: Airlines website was not easy. It kept deleting information

Cons: Delayed first leg, missed connection 3 hours delayed AND they lost my baggage

Cons: Everything.

Cons: Everything.

Cons: I don't like the fact that they nickle and dime you for food and different comforts

Pros: Flight attendants very friendly

Cons: Difficult to get water during flight. 2 hour delay sitting on the tarmac at airport.

Pros: Crew was amazing. Good movie selection. Pretty comfortable.

Cons: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Pros: Crew was amazing

Cons: Entertainment and dinner food

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Great Service and flight was without problems or delays. Arrived on time .

Pros:

Cons: The seats could have been more comfortable

Cons: Plane was hot and sticky. The air from the vent was not cool.

Cons: Flight cancelled with no reasonable alternative. Ended up driving.

Cons: The plane was stuck on the tarmac for several hours , resulting in a late arrival. No free drinks were served. The seats were uncomfortable. As a result, I only got a couple or hours of sleep on the plane

Pros: Seating was very comfortable. Very spacious for economy.

Cons: No complimentary food or drink on a transatlantic flight is unacceptable. Was not told ahead of time that food had to be pre-purchased. Charging even for water is ridiculous.

Pros: The entertainment selection was small but good options.

Cons: The Check-In area and Boarding was very chaotic and all passengers were confused. They weigh your personal bag with Carry-On which is insane. I was charged $100 for my small duffle bag because with my personal Backpack it was over the weight limit by 3 pounds. They are the EU version of Spirit.

Pros: The crew was great, and the 787 is a great plane.

Cons: Main problem was waiting nearly an hour on the tarmac after landing before reaching our gate.

Pros: No the seat was not super comfortable. In fact it was not even comfortable.

Cons: The seat size and comfort

Pros: Crew did their job that’s all. Not very friendly.

Cons: My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water.

Cons: For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers

Pros: Our flight attendant was very nice.

Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Pros: Very nice plane.

Cons: Seats not very comfortable

Cons: I don't like the fact that they nickle and dime you for food and different comforts