Paradisus Cancún

5 stars
Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 1100
7.7
Good
based on 816 reviews
816 reviews
Thu 21/5
-
Fri 22/5
2 guests, 1 room
Deals from
£255
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
£255
Queen room
£272
Standard Room
£300
7 more Paradisus Cancún deals
7 more Paradisus Cancún deals
Pool
Hotel amenity
Bedroom
Pool
Pool
Restaurant
Lobby
Restaurant
Pool
Bedroom
Lobby
Hotel amenity
Restaurant
Conference room
Pool
Building
Restaurant
Conference room
Hotel amenity
Other
Other
Restaurant
Restaurant
Restaurant
Restaurant
Bedroom
Beach
Buffet
Buffet
Hotel amenity
Bedroom
Restaurant
Restaurant
Beach
Restaurant
Hotel amenity
Bedroom
Restaurant
Building
Pool
Building
Restaurant
Other
Bedroom
Building
Hotel amenity
Bedroom
Pool
Restaurant
Bedroom
Restaurant
Living room
Beach
Restaurant
Bar
Hotel amenity
Restaurant
Bar
Bedroom
Restaurant
Photos of Paradisus Cancún
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Paradisus by Melia Cancun is a short drive from Petempich Bay and offers disabled parking. It also provides outdoor tennis courts, an outdoor pool and a private beach.

A variety of premium services are available for guests of Paradisus by Melia Cancun, such as 24-hour room service, valet parking and an express check-in and check-out feature. Guests can take advantage of the recreational activities available, such as a sauna and a BBQ/picnic area. It also provides a kids club, a beauty centre and an all-inclusive meal plan.

Each room at the resort offers a mini bar and all the essentials for a comfortable stay. Hot drinks can be made with tea and coffee supplies.

The resort features restaurant and bar where guests are able to unwind of an evening. For those preferring to eat out, the surrounding neighbourhood provides several bars and restaurants with a range of different cuisines.

Paradisus by Melia Cancun has easy access to Spa at The Royal Sands. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are in close proximity to the property.

7.7
Good rating
Based on 816 verified guest reviews

Latest deals for Paradisus Cancún

Thu 21/5
-
Fri 22/5
King room
No inclusions
1 king bed
£454
nightly with VAT
Double room
No inclusions
bed type unknown
£255
nightly with VAT
No inclusions
2 double beds
£261
nightly with VAT
Queen room
No inclusions
2 queen beds
£272
nightly with VAT
Standard Room
No inclusions
bed type unknown
£300
nightly with VAT
No inclusions
bed type unknown
£347
nightly with VAT
No inclusions
bed type unknown
£515
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Paradisus Cancún

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Shopping
  • Water sport facilities (on site)

Dining

  • Grocery deliveries
  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Private pool
  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Private beach
  • Garden

General

  • Sea view
  • Seating area
  • Lake view
  • Telephone
  • Storage available

Family friendly

  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Babysitting/child care services (surcharge)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Shuttle service
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Books
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Trouser press

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking

Fitness

  • Gym
  • Fitness centre
  • Tennis

Workspace

  • Desk

Reviews of Paradisus Cancún

7.7
Good
816 verified ratings
Wonderful
414
Very good
135
Good
88
Okay
45
Fair
49
Mediocre
35
Poor
50

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near the beach and airport, spacious rooms with beautiful views, and some friendly staff. However, many reviews highlighted significant issues such as poor service, cleanliness problems, outdated rooms, uncomfortable beds, and lack of true all-inclusive experience. Maintenance and organization were also commonly criticized. Overall, the hotel has potential but needs improvements in service, cleanliness, and facilities to meet guest expectations.
AI-generated from customer reviews
Location8.5 out of 10
Room Size6.5 out of 10
Bed Comfort3.5 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

2.0
Poor
Anonymous, Jan 2024
Food and staff at the restaurant were extremely bad. Good beach, okay pool, but waiters are really unprofessional and rude. So much food seems to be wasted as it is days-old and taste really bad
8.0
Very good
Chris, Oct 2019
Pros (+) Relaxed environment
Cons (-) the Service and variety of foods
7.7
Good
Elizabeth, Aug 2019
Cons (-) They closed 3 restaurants and meal planning was difficult to say the least.
10
Wonderful
Anonymous, Mar 2019
Pros (+) Service and food was amazing!
Cons (-) Maybe the check in time can be shorter
8.5
Very good
Anonymous, Dec 2018
Pros (+) No jet skis making noise and pollution.
Cons (-) Buffet restaurant understaffed.
9.4
Wonderful
Julie, Nov 2018
Pros (+) Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for makin...
Cons (-) The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
Read more
6.2
Okay
Whyhate, Jun 2016
Pros (+) hospitality
Cons (-) too many kids food not that great

Location

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Spa at The Royal Sands1.1 mi
  • Iberostar Cancun Peninsula Convention Centre1.2 mi
  • Iberostar Golf Club Cancun1.4 mi
  • Kukulcan Plaza1.4 mi
  • Playa Delfines1.6 mi
  • El Rey Ruins1.7 mi
  • La Isla Shopping Mall1.9 mi
  • Cancun Golf Club at Pok Ta Pok3.6 mi
  • CoCo Bongo Cancun3.8 mi
  • Hard Rock Cafe Cancun3.8 mi
  • Cancun Convention Center3.9 mi
  • Poliforum Benito Juarez4.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Paradisus Cancún

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
February
£308
£403
Cheapest month to stay with an average 2% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Paradisus Cancún

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Paradisus Cancún

  • If you’re after a cheap room at Paradisus Cancún, then you should consider staying during the low season. The cheapest deals can generally be found in May and February.
  • The cheapest price a room at Paradisus Cancún was booked for on KAYAK in the last 2 weeks was £396, while the most expensive was £396.
  • How long should you stay at Paradisus Cancún? KAYAK users usually book their rooms here for 9 days.

FAQs when booking at Paradisus Cancún

  • Does Paradisus Cancun offer any special services for couples on honeymoon?

    Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Are there any adults-only areas at Paradisus Cancun?

    Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • What is the fastest way to get to Paradisus Cancun from the airport?

    The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • What kinds of activities are on offer at Paradisus Cancun?

    There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • What is the best room at Paradisus Cancun for families?

    Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Is it possible to arrange early check-in at Paradisus Cancun?

    Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Is any live music on offer at Paradisus Cancun?

    Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week.(Prices checked 05/04/19).

  • Where is Paradisus Cancún located?

    Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 6.2 miles from the centre of Cancún. Spa at The Royal Sands is the closest landmark to Paradisus Cancún.

  • When is check-in time and check-out time at Paradisus Cancún?

    Check-in time is 15:00 and check-out time is 12:00 at Paradisus Cancún.

  • Does Paradisus Cancún offer free parking?

    Yes, Paradisus Cancún offers free parking.

  • How far is Paradisus Cancún from the airport?

    Paradisus Cancún is 7.5 miles from Cancun. Paradisus Cancún is 40.5 miles from Cozumel.

  • Does Paradisus Cancún have a pool?

    Yes, Paradisus Cancún has a pool on-site.

  • How does KAYAK find such great Paradisus Cancún hotel deals?

    KAYAK scours the web for all room deals available at Paradisus Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Paradisus Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Paradisus Cancún.

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2-star hotel
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4-star hotel
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4-star hotel
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4-star hotel
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Most recommended

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5-star hotel
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5-star hotel
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5-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
6.2 mi
Cancun
7.5 mi

Everything you need to know for your stay in Cancún