Overview

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Krystal Grand Punta Cancun
Top City Hotel

Blvd Kukulkan Km 8.5, 77500 Cancun, QR, Mexico
+52 998 891 5555

£121+

Overall guest ratings

8.1/10 Excellent
Based on 2,295 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.8
  • 4.9

Good to know

  • Great view
  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within walking distance of shopping and nightlife.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Airport shuttle
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Golf
    • Child pool
    • Tennis
    • Child-friendly
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 2,295 reviews
    • 9.3 "Terrific location."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      8.5 "85% liked the proximity to sightseeing."
      9.0 "Near to public transport, according to 90%."
    • 9.2 "Wonderful beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 8.1 "Breakfast is good."
      7.6 "76% were happy with the price of the breakfast."
    • 7.4 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.2 "72% found the restaurant service to be one of the best."
      8.0 "80% said the recreation staff was great."
      8.1 "81% were happy with the room service."
      7.0 "70% were happy with the shuttle service."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      6.0 "Only 60% said rooms were big enough."
    • 4.9 "Bar is not good."
    • 4.9 "Not very comfortable."
      4.4 "56% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
      3.7 "63% criticized the small bathroom."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,468 reviews
    • 9.4 "Terrific location."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
    • 8.2 "Breakfast is good."
      7.4 "74% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.6 "Average value."
    • 6.5 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
      6.0 "Only 60% said rooms were clean enough."
    • 4.9 "Bar is not good."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 665 reviews
    • 9.3 "Terrific location."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.3 "93% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "Wonderful beach."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.5 "Pool is mediocre."
    • 6.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      4.0 "60% thought it was too noisy."
    • 3.3 "Internet is poor."
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    Overall rating

    7.7 Good
    Based on 160 reviews
    • 9.1 "Terrific location."
    • 6.9 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.8 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.6 "Food is average."
    • 6.3 "Average value."
    • 5.3 "Rooms are ok."
    • 4.7 "Not very comfortable."
      4.3 "57% thought it was too noisy."
    • 3.1 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great view"
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

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