Krystal Grand Punta Cancun

5 stars
6.7
Okay
based on 2047 reviews
2,047 reviews
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancún, Quintana Roo
+52 998 891 5555
Mon 28/9
-
Tue 29/9
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

6.7
Okay
2047 reviews

Latest deals for Krystal Grand Punta Cancun

Mon 28/9
-
Tue 29/9
Deals from
£137
•Cheapest rate per night
Compare prices for Deluxe room, Standard Room and 59 more Krystal Grand Punta Cancun deals.
Deluxe room, 2 double beds
£137
nightly with VAT
Deluxe room, 2 double beds
£145
nightly with VAT
Standard Room, bed type unknown
£154
nightly with VAT
Deluxe room, 2 double beds
£156
nightly with VAT
Standard Room, 1 king bed
£159
nightly with VAT
Standard Room, 1 king bed
£177
nightly with VAT
Deluxe room, 2 double beds
£179
nightly with VAT
Standard Room, 1 king bed
£190
nightly with VAT
Standard Room, 2 double beds
£194
nightly with VAT
Standard Room, bed type unknown
£197
nightly with VAT
Deluxe room, bed type unknown
£203
nightly with VAT
Double room, 1 king bed
£214
nightly with VAT
Deluxe room, 2 double beds
£216
nightly with VAT
Standard Room, bed type unknown
£218
nightly with VAT
Double room, bed type unknown
£220
nightly with VAT
Standard Room, bed type unknown
£223
nightly with VAT
Standard Room, bed type unknown
£237
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Krystal Grand Punta Cancun

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Reviews of Krystal Grand Punta Cancun

6.7
Okay
2047 verified ratings
Wonderful
800
Very good
330
Good
310
Okay
136
Fair
143
Mediocre
103
Poor
225

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, proximity to the beach, and access to nightlife. However, many reviews highlight significant issues with service, including poor staff attitude, disorganization, and communication problems. Cleanliness is also a concern for several guests, with reports of dirty rooms and outdated furnishings. The breakfast and buffet options are seen as limited or disappointing by some, and the elevators are frequently described as slow, old, or insufficient for the number of guests. Overall, while the location is a strong positive, service and maintenance issues detract from the experience.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast3 out of 10
Lifts2 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
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7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.3 mi
  • CoCo Bongo Cancun0.3 mi
  • Hard Rock Cafe Cancun0.3 mi
  • Cancun Golf Club at Pok Ta Pok1.2 mi
  • La Isla Shopping Mall2.2 mi
  • Kukulcan Plaza2.7 mi
  • Spa at The Royal Sands2.9 mi
  • Puerto Cancun4.5 mi
  • Iberostar Cancun Peninsula Convention Centre5.2 mi
  • Puerto Juarez5.3 mi
  • Gran Puerto5.3 mi
  • Iberostar Golf Club Cancun5.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 01230058dd178

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
February
£255
£159
Cheapest month to stay with an average 30% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Krystal Grand Punta Cancun

Which month has the cheapest rates at Krystal Grand Punta Cancun?

The cheapest month to stay at Krystal Grand Punta Cancun is September, with an average nightly rate of £189. The most expensive month is December at £347 per night.

What is the cheapest day to book Krystal Grand Punta Cancun?

The cheapest day to book Krystal Grand Punta Cancun is Saturday, with an average nightly rate of £159. The most expensive day is Wednesday at £273 per night.

How far in advance should you book Krystal Grand Punta Cancun?

To get the best price at Krystal Grand Punta Cancun, book around 10 weeks in advance. This could save you approximately 23% compared to booking last minute.

KAYAK's top tips for your stay at Krystal Grand Punta Cancun

  • If you’re after a cheap room at Krystal Grand Punta Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Grand Punta Cancun, plan to stay on a Saturday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was £159, while the most expensive was £159.
  • How long should you stay at Krystal Grand Punta Cancun? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 5.7 miles from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 11 miles from Cancun. Krystal Grand Punta Cancun is 44.4 miles from Cozumel Intl.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

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Enjoy waking up on the beach! Great location.br
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4-star hotel
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3-star hotel
60% cheaper
Mayan Monkey Cancun | Social Hotel
8.6 Excellent (6,222 reviews)0.56 miAdults only, snorkelling, Outdoor pool£65+
4-star hotel
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Good to know

Distance to city centre

Nearest airport

Distance to airport

5.7 mi
Cancun
11.0 mi

More options for your stay in Cancún