Overview

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Krystal Grand Punta Cancun
Top City Hotel

Blvd Kukulkan Km 8.5, 77500 Cancun, QR, Mexico
+52 998 891 5555

£119+

Overall guest ratings

8.1/10 Excellent
Based on 2,279 reviews

Review highlights

  • 9.4
  • 9.3
  • 6.0
  • 5.8

Good to know

  • Great view
  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within walking distance of shopping and nightlife.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Airport shuttle
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Child-friendly
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 2,279 reviews
    • 9.4 "Terrific location."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Near to public transport, according to 90%."
    • 9.3 "Wonderful beach."
      7.3 "73% appreciated the clean beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 8.4 "Breakfast is good."
      7.4 "74% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      7.0 "70% found the restaurant service to be one of the best."
      7.4 "Housekeeping was great, according to 74%."
      7.8 "Lovely pool/beach service, according to 78%."
      7.6 "76% were happy with the room service."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      6.1 "Only 61% said rooms were big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 5.8 "Bar is ok."
    • 5.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.1 "Only 61% said rooms were big enough."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,526 reviews
    • 9.5 "Terrific location."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% appreciated the closeness to the beach."
    • 8.4 "Breakfast is good."
      7.5 "75% were happy with the price of the breakfast."
    • 7.9 "Good pool."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.2 "Good amenities."
      7.0 "70% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      7.2 "72% thought the architecture was beautiful."
    • 6.8 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
      6.3 "Only 63% said rooms were clean enough."
    • 6.7 "Average value."
      5.4 "The price was ok for 54%."
    • 5.8 "Bar is ok."
    • 5.6 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 592 reviews
    • 9.4 "Terrific location."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.3 "93% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
    • 9.1 "Wonderful beach."
    • 8.4 "Breakfast is good."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.8 "Pool is mediocre."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.9 "Only 59% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.2 "58% thought it was too noisy."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    Based on 159 reviews
    • 9.4 "Wonderful beach."
    • 9.2 "Terrific location."
    • 7.2 "Good service."
    • 7.0 "Good amenities."
      6.7 "67% thought the building was acceptable."
    • 6.6 "Average value."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
      4.6 "54% thought it was too noisy."
    • 2.8 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great view"
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

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