Cartagena hotels near Casino Rio

Pros: I would like to highlighted the good attendace of the emploees in generaly. All of them.

Pros: Excellent condition and location

Cons: Nothing

Pros: Friendly Staff. Clean, modern. Close to Walled City.

Cons: Restaurant hours.

Pros: The location is great just next to the sea and a shopping mall. There are many swimming pools - all very good! The gym is one of the best I have seen in a hotel. Rooms are modern, clean & comfortable

Cons: Breakfast was ok - I was expecting to be amazed but it was nothing more than a 5/10.

Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Cons: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Pros: Poorly train staff in all areas, lose management, understaffed

Cons: The phycal facility is good

Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Cons: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Pros: Everything was clean and staff was great

Cons: No private beach !

Pros: Beautiful hotel with nice rooms and common areas, gorgeous pools (the pictures online don’t do them justice), striking views of the ocean and bay, and a quick cab ride to the historic downtown. Staff was very friendly and helpful. Was the perfect choice for my family which included my husband, teenagers and my father and brother. Everyone could appreciate the various amenities, whether it was the extensive buffet breakfast, the gym, the pool, club level or access to sightseeing or other activities.

Cons: Nothing.

Pros: The View, the Club

Cons: Front desk

Pros: The staff were so helpful and kind! Beautiful room and amazing pool!

Pros: Overall good, easy checkin. About 7 mins in taxi from the old city. Very clean and bedrooms are nice. Breakfast is decent too.

Cons: Please not there is no hotel shuttle. I had emailed at least 48hrs ahead of arrival with no response to the email. I arrived prior to my friends and ending up getting a taxi - 15 mins from airport, asked for shuttle for my friends as they arrived late, was told there is none.

Pros: Great hotel and very kind staff. The area is safe. We would walk to get a late night meal past 8pm.

Pros: Good location, stylish, spacious and clean room, good bathroom, fast wifi, OK breakfast (the fruits were delicious, the coffee was the usual Colombian affair), the staff was mostly polite and friendly.

Cons: I specifically asked for a quiet room during the reservation process, but the one given on the first floor was nothing but quiet: I could hear all the noise from the street, from the corridor and also from the reception area. The second night they were cleaning the ground floor, talking, scrubbing, pushing furniture around until 1:30 at night, and it felt as if they had been working in my own room. Since I had to leave quite early, I really wanted to sleep, so I went down three times to ask them to try to make less noise, but it didn't make much difference (and the night receptionist's attitude just made the whole situation even worse). I would never stay here again.

Pros: This is a cute hotel. Clean and comfortable. The double king bed is very comfortable. The breakfast is good and plentiful and the staff are very friendly and helpful. It is located a 5 minute walk from the beach, and close to shops and restaurants. If you stay here, pay the extra for a room with a view. Overall we were delighted and will definitely stay there again.

Cons: There is not a lot wrong here. The lift is a bit slow. Nothing else to complain about.

Pros: The hotel was immaculate, great room with a big comfy bed. Really good location and staff were so nice. Only downside was lack of pool but there is an outside deck area

Pros: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Pros: Staff were very nice helpful.

Pros: Location

Cons: Building too small

Pros: Room and bathroom were pretty big. It’s very well located. Staff was very eager to help us get a taxi every time we went out. Location is good.

Cons: Room does not have black out curtains. Our room was on the seventh floor but the elevator went up to the sixth floor. The hotel doesn’t have a pool.

Pros: The staff is on top of things ! They are all very helpful , polite, sweet and are always there for you ! The breakfast was awesome it’s a buffet and changes a bit every day. They also offer lunch which we had once really delicious. The location is amazing 2 min to the beach and all you need right around you food , bank , grocery , pharmacy perfect location and at night around 10pm I would say a decent noise level

Cons: Nothing

Pros: Staff was super friendly and helpful. Bell hops were awesome!

Cons: Dinner menu was just ok. Some choices ran out which was disappointing. Noise from street was a little loud at times, bit that is not the hotels fault

Pros: loved the baby deer, sloth, toucan. Nice sheets!

Pros: Staff is helpful and polite. Landscaping and facility layout are nice. Breakfast buffet is very good, lots of fresh fruits.

Cons: Room is dated and needs updating. Attention to little things is lacking. Shower was flooded when used. Faucet was ajar. No wash towels.

Pros: Beach and pool areas

Cons: Check in / Check out Old furniture Poor breakfast

Cons: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Pros: The bell boy service guys was amazing - they went out of their way to explain how the bus system works, which areas to actually go to and gave great insider tips in general. The waiter who was ALWAYS smiling at the breakfast. The cleaners were exceptional good - spotless, quick and smooth cleaning with great attention to detail. I had a room complaint due to outside noice, they immediately transferred me to another room with no questions asked. The bell boy helped me carrying all my stuff. The pool area was great - quiet, no kids, big swimming pool (too warm... but hey - it's the caribbean so it is warm). Good sun-chairs with multiple options if u want sun or shade. A BIG PLUS for not pumping out music or other things, if u want a total tranquilo stay then come here. The A/C worked great.

Cons: WiFi-coverage could be improved in general - it works in open areas and in your room, but if you go an enclosed area such as a bathroom, the spa or even at the pool you loose connection. The breakfast was good, but if you come for late breakfast some things are finito and you don't get coffee served. All reception staff performed excellent, except one person. The quality of the room-service food was not good, avoid it by all means and order something through Rappi or Uber eats if you dont want to eat out. Specifically the pasta was overcooked and watery, the dessert was not worth 17.000 pesos. For the price you expect hand-made pasta - or at least not standard Penne Rigatte from Barilla.... In general - food and beverage are too over-priced - lower the prices a little so I dont feel ripped off, might make me buy more actually.

Pros: The staff was very friendly; the rooms large; the location excllent; the feel pleasantly retro.

Pros: Beautiful property ,very clean , close to the beach

Pros: The pool area is lovely and all the little sitting areas in the palm trees.

Cons: Rooms are very basic.

Pros: The Caraibe is a well reputated entirely renovated "Grand Hotel" in Bocagrande. The walled old city center is a short 7' taxi ride away (3 USD). The hotel is right next to the beach, you simply need to cross a low-traffic street to get there. Rooms are big and beds sleep very comfortable. Perhaps the biggest asset is the beautiful garden with pool where it is wonderful to relax. Also breakfast, lunches and dinners can be taken on the open air terraces in the garden. Staff is super friendly.

Cons: Overall I liked the hotel, however there are some smaller details that deserve some attention and therefor downgrade the hotel from a 5* rather to a 4*. First of all, while rooms where all renovated, some things were not done so well. I agree it might be a matter of taste, but the color of the doors and furniture (wood with traces of white paint) of the building where I stayed, was not very stylish. More seriously, was that my room had issues with moisture, resulting in mold on the ceiling in the bathroom. Also, the door of the bath room is in the way when you want to go to the toilet, the layout of the room is very bad. There was a small window in the bathroom high above the mirror (beyond the reach of the cleaning staff) that was full of dirt, rust and mold. And the windows of my bedroom on the outside, had a thick layer of dirt and salt, and were probably not cleaned for over a month... All small details, and overall, thanks to the nice garden, I would still recommend the hotel, but some of the above issues should be addressed. Last but not least, the hotel has some strange security principles. For example I was asked for my room number when I left the hotel at the beach exit, but could walk back in without anyone asking me anything. Or when you take a taxi, sometimes - not always - the bellman notes down the license plate of the driver and the destination, but that occurred randomly... I couldn't quite figure out what the rationale was behind some of their security measures...

Pros: The scenery on the property is beautiful, the hotel is very clean and the staff is amazing. They made us feel home and welcome. The location is perfect

Cons: I didn’t care for the breakfast buffet much but everyone’s taste buds differ.

Pros: The pool area

Cons: Unfriendly staff Food quality poor Household staff not efficient. ..... rooms not cleaned till Late in evening and issues getting replacement towels on more than one occasion.

Pros: Was tempted to take hotel in the old town/walled city, but wanted more space where my young adult daughter and I could hang at the hotel. Was impressed with the pool, which for a pool on the 12th floor was larger than I expected in length. Loved swimming laps. Rooms were clean and comfortable, liked the large panorama windows facing the water. Location at the top of Boca Grande ideal if you want to get to the walled city fast. Taxis easily available and not expensive. Could have walked as well, but was too hot for us. Beach right there is not special, nice to look at from the far or for a walk, but we did not hang out at the beach.

Pros: Pool, rooftop

Cons: Check-out flexibility.

Pros: View. Location. Food.

Cons: Issues with the reservation team, was a gift ended in a nightmare.

Pros: Excellent service and amenities!

Cons: NA

Cons: It's too cold in the lobby and in the restaurants. We got just two times the right amount of showering towels in ten days. Once the yakuzi smelled so bad that we almost threw up, and the smelled stayed in our bath clothes so they washed them for free. The beach in front of the hotel is terrible. The sand is black and the water is clearly dirty because of all the boats who go in to the port just a few kilometers aside the hotel.

Pros: The room is large and clean. Really nice sea view. Walking distance to the beach.

Cons: The variety and quality of the food is average. We were bored after one day

Pros: It was really new an comfy

Pros: The employees where zo friendly. They work so much and stay so kind. They will help you with everything. Special compliment for the employees at the pool. We enjoy the week the most at the pool. The view where Amazing. We booked the junior suite after a long travel in Colombia. We had a balcony and a beautiful view to.

Cons: It was a big hotel with Many different people. We dont like that we see allot of sexturismo here. Many man from america with young boys of girls. The hotel is luxury , so we think it is better for the image to dont allot this. But that is our opion. The skybar was not free after 1900.

Pros: The location was great (still walking distance to the old town), the coffee at the concession at the building entrance was fantastic, and the hotel breakfast was nice, especially the larger and quieter overflow breakfast space.

Cons: The main breakfast area was a bit chaotic in terms of the noise level and activity. It may not help that it is adjacent to the pool area. While overall the breakfast service was good (especially the women who helped with the waffles), we had one rude server that put a damper on the last breakfast.

Pros: Rooftop pool (unfortunately only open 08-20h) with amazing views! Also bar & breakfast (gorgeous buffet, fruit rack so yummyyyy) area with views of Cartagena! Friendly staff. Comfortable rooms.

Pros: We found a superb team willing to make our journey a major experience. Congratulations

Cons: We stayed for just 2 nights.

Pros: Rooftop pool and bar were great. Everything was spotless including bedrooms. Perfect location - 5 mins walk to the Old Town and Getsemani.

Cons: Whilst staff were largely friendly and helpful, they failed on some occasions to give us their full attention (talking to other staff members, continuing with other tasks without acknowledging us etc). Breakfast was also good quality and the selection varied very day, however it was slow to be replenished once empty. Finally, we only received the turn down service on our final night (1 of 5) which we just found strangely inconsistent?!

Pros: Great rooftop, and amazing pool. Nice bedroom and comfy bed.

Cons: The breakfast is not as great as we were expecting and there are a lot of birds flying by and all over the food area.

Pros: Everything. We had a little problem with the first room cause the doors from the balcony didn't close well, so it was noisy. We could change our room without any problem and the second room was just perfect. The small pool with its bar is great to cool down from a hot day. Staff was always helpful and super nice. We really enjoyed our stay.

Cons: Nothing

Pros: Breakfast, pool area

Cons: Noise from outside (loud music at 3 AM) as well as neighbors. Also the staff charges hidden fees.

Pros: Great localiztion close the the old town and good restaurants! Hotel hosts were very receptive and helpfull! Would definitely go back in the future. Totally recommend it.

Pros: Everything was just perfect!

Pros: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.

Pros: amazing hotel, beautiful pool, perfect location, delicious food, attentive staff, comfy bed, strong wifi and exceptional breakfast. a 5-star experience.

Cons: nothing, everything was excellent. one tiny thing was the shower needs 3-4 min to heat up.

Pros: Everything!! Location, facilities, breakfasts, and most of all friendly staff.

Cons: —-

Pros: Everything was great and staff was very much service oriented. So kind and helpful. Will be going back for sure.

Cons: There are many great places to east in Cartagena. If only this hotel had food just as good that would be fantastic. The food is average.

Pros: The acomodación and location the breakfast was delicious

Cons: That refrigerator not cooling enough

Pros: Everything was great about this place. You can never go wrong with intercontinental hotel. Thumbs up.

Pros: Yes Lunch was quite good too

Cons: Stay too short

Pros: Good breakfast and all food that we ate..

Cons: Selection of pillows

Pros: Great staff, very comfortable highly recomended

Pros: Location

Cons: Rooms felt damp at times.. clean but damp

Pros: Perfect location. Beautiful facility. Pleasant staff

Cons: I loved everything

Pros: Breakfast was great!!! Had a small issue with the meal being included with the room, but we worked it out.

Cons: The aggressiveness of the venders outside the hotel and beach area

Pros: Right in front of the beach. Walking distance of several local restaurants. Not to far from Ciudad Amurallada where most of the niciest restaurants, site-seeing and nighlife happens. Great staff very friendly.