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I liked the friendly staff, the bar, design and the size of the room. We stayed in double room superior with two cot beds and it was massive. The food became boring after two days, it was the same every day with most of it being greek.
they don't have internet in the room!!!! - and the hotel have 4 stars not 5 like in your's booking - modify thise urgent because it is not corect for the customer.........
Hotel is practically on the beach and at the same time very close to the center of Hanioti village. All inclusive base with food and drinks included gives the opportunity to concentrate totally on relax. Evening entertainment program nearly every evening with live music and local dance troops. In order to avoid the discomfort from the pebbles when going into the sea it is not bad idea to have special shoes.
The location is great. The hotel is on the beach. Keep up the good job
Hotel is new. Vary Pleasant for stay. Food was much better than expected. Hotel Staff was very helpfull.all in all I can recomend it very much
Hotel is beautiful, with a very friendly and polite staff. It was worth being there! There is no Hotel Parking in the Hotel. Beach was not that clean, since there were lot of brick parts on the ground. Some small fishes may bite you on the sea. Wi-Fi is accessable just in the reception lobby.
Nothing, the worst hotel I have ever stayed in considering value for money. Complete ripoff! No bellboy, you have to carry your own stuff. Maximum all inclusive is in fact full board with addition of (no name and worst quality) drinks on the bar. Hotel has only one proper floor, as 1st and 2nd are actually semi-basement and high ground floor. Some view can be had only from the 3rd floor rooms. Staff speaks only Russian. Staff is unorganized and rude. You will see them kissing, lying on the beach etc. Beach is not private, anyone can come (and are let by the staff free of charge in order to sell them drinks intended as free to all-inclusive guests). Friends of the mini-bar boy from Albania were regular "guests" on the beach (in jeans and with their boots on the sun-beads) playing loud music and drooling at the women... Nightmare!
As we were traveling with young child, it was very convenient - as eveything was close. From our room we could "jump" directy on the beach (max. 20 steps ); also the restaurant was at the end of the corridor There was a lot of dust under the bed and under the table.Breakfat only until 10:00; beach with pebbles , special shoes needed
when I came back from a walk there was a plate with fruits, a bottle of wine and a Happy Birthday card in the room which was a really nice surprise. it's just made my day and it shows the personally attitude of the staff
The design of the hotel is beautiful and the rooms a nice and very well furnished. Some rooms of the hotel (ground floor, garrage view) have a continous noise from an air conditionning system located in fron of the balcony, which is very disturbing in the whole night time. The all inclusive is boring since every day they offer you the same meals.
I like the location near the beach and the pool. The hotel is splited in two bildings, one on the beach and the other one across the street. In the bilding on the beach in the apartments they have twin beds that are very unconfortable for couples and the TV is very old generation.
Perfect location at the beach and very close to the centre of the town. Spacious rooms, well furnished. The outside area of the hotel is very nice, with children playground, beach bar, etc. Internet too expensive and with bad quality. The bathroom needs renovation and better cleaning.
The beds was to hard, terrible hard in both rooms. The chears with the pool is not the best. Why not have some sunbeds there too?
the breakfest variety can be improved.
Friendly staff; very close to the town center. Nice breakfast and the hotel is located right on the beach. The pool was too crowded with children. A separate pool or swimming area for children would be appropriate. The air conditioning and hot water did not work well in the older building.
We like the location of the hotell, close to the seaside. The hotell staff was friendly and that make that you feel comfortable. We like the place so much that we have desided to go back next year. A nice hotell, and a nice city.
The apartment had a bedroom with a door that closed. Great for putting the kids to bed and staying up. The best in my opinion was the hotel taverna. Great food and nice staff right at the beach. Oh, and the beach chairs came with the room. We would stay again. The breakfast was a joke. 6 tables inside and 6 outside for the entire hotel. One woman doing her best at clearing tables, stocking food, and washing dishes. You had to ask for a cup or spoon or juice as things were always unstocked.
The service for breakfast and the poolbar and the geeck night. the cleaning room,less diversity food.
Nice personnel, good food, magnificent view. There was no Wi-Fi in the room.
the panorama - the jakuzzi was not working on the 5 days we spent there, the dvd player was nor working. despite of several promises, they did not ever repair it. there is no room service how it is stated on the web. The restaurant is open only at meal time, in other times, you can go to the city to eat. My credit card was copied, next day after I left, someone tried to buy something in Athens with my card. I had to cancel my card, and all the other uncomfortable administration. I will never go back to that place, and I don't recommend to anyone who is expecting a European 5 starts service,
I enjoyed the position but the rest was BS The bathroom was tinny, the rooms were small, the air conditioning was on top of the bed and you needed to turn it off when you went to bed but you could not sleep because it was too hot. Overall a terrible experience
the view the rooms are not for five stars hotel
Very nice location, superb views. Rich breakfast. Even if the rooms are nice, they are not luxury or 5 stars rooms. Not even 4 stars. The cleaning is very superficial and the rooms were not ready when we came at the hotel. We had to buy a bug spray, because the rooms were full of some king of bugs. Even if we ask at the reception for a solution they didn't do anything about that.
very quiet and very clean room breakfast and room service
I enjoyed the outdoor swimming pool and the big palm trees in the garden quite standard breakfast. I would appreciate more local food.
Lovely, friendly staff! Nice spacious room. Great pool. Decent wifi connection. Hotel was located about a 15min walk from the beach and main centre (of xanioti). Not a major prob is you have a car/bike but for those who don't, taxi's might be abit hard to/from.
The hotel was very clean. The staff and the manager were rude (except the clean lady), the breakfast was very poor (very limitated options, no fresh vegetables, not even traditional greek olives, the same menu each morning), the location was on the main street (very noisy because of the traffic).
In my opinion, this is a first class hotel. The staff are polite, friendly and helpful. Everywhere was clean and well tended. The rooms are furnished to a high standard. The food was excellent. The evening entertainment was well run without being over the top. It catered for everyone. I recommend you stay at this hotel for a peaceful, restful and friendly atmosphere. I could not fault this hotel I am happy to say.
It is located on the main street, but still not very loud; friendly staff
Pool No wi fi connection
The staff was very nice, willing to help and always smiling. The pool of the hotel is great. It's big enough, clean and you can always choose the sun or the shadow. The location of the hotel is very good, close to the main road but also close to the village center and beach. The AC was included in the price, uncommon for Greece I would say. The price is fair for what it offers. I didn't like the fact that it does not have internet connection. The furniture is ok, but it has a yellowis-sick color. The shower (which is just a curtain) could be improved and the walls could be repainted because they were dirty in some areas.
position of the hotel the hotel it's really dirty, the pillow was yellow and not only the pillow, in the bathroom there were rubbish and body hair of the guest before and they clean the room after 2 days and after I asked them 3 times. the don't clean the room and they don't change they towel every day but every 2 or 3 days.the shower it's really small and to do it you have to touch the wall and the curtain, both dirty and black...there ware ants going out from the pavement of the shower.the hotel use to dry the towels (they probably wash themself) in front of the swimmingpool in the balaustrade were everyone have to walk to go out the hotel. the breakfast it's quite poor but for the price of the hotel it's ok.the price it's good but it doesn't justify it.
From many hotels trough Booking.com this one was far out the worse we have ever visited.Greece in known as the sun and fruit country, well not in this hotel which proudly plays with 3 stars but actually is registered as a 2 star hotel. In and out of the room you get the impression that the owner does not want to spend any money to let the guest have a good time. Thanks to the receptionist Diana our vacation was not entirely a disaster. She was very sweet and helped us so much. The breakfast is bellow any normal standards, one day some watermelon and 4 days none. Juice comes from some cheap instant powder.
Hotel is in a nice neighborhood, close to the beach and village center. It is quiet and excellent for relaxing vacation. Hotel staff was very polite and professional. Food also excellent. The towels are not changed every day. There was no possibility to pay by credit cards, only by cash.
the delicious food especially at the breakfast, nice and quiet location, good and nice personal
Nice hotel recently renovated... good breakfast buffet friendly staff the beach is 200 meters away. Avoid room number 101 or 102.
Very nice staff, good meal, perfect location.
Reception person very fast solve question about room changing. Good music at evening near pool. First room 408: smell of toilet in the room. Door lock for shower not work. Neighbourg room with 4 month cry baby and isolation not so good. Room 112: smell of toilet. At night terrace door was little bit open, and unknown person try at night come inside.
Hotel is situated close to the amazing sea and to the center of Hanioti. Staff is very friendly.
The sheets and the towels were changed each two days which is pretty good for 3 star hotel and ladies from Russia that were cleaning our room were very friendly. Hotel is very old and it certainly needs refurbishment.The pool was too small. Family room that we got (which is the same by the way as other family rroms) is two small for 4 people. Enough space for 4 beds but there is no way that two people can pass by ech other in this room. Bathroom without window and ventilation!
I appreciate the availability of cleaning service Lift is very dangerous. After opening doors it still move up and down. Touching certains parts give electric shocs. Bathroom water evacuation doesn`t work and smell very bad.
Its classification must be lowered. The cleanliness of the rooms was terrible: we had spider webs with spiders on them (I took photos), the air conditioning filter hasn't been cleaned in a while. The hotel is not at 600 m from the "beautiful kassandra beach". It's far more than that on top of one hill. You have to find a beach or use other hotels beaches (for a fee). I do not recommend this hotel!
The staff was nice and the view was fine. It has a nice pool, but it's not very close to the beach.
Bad value for money. Torn, smelly towels, poor hygienic conditions in the bathroom. Balcony door was hanging loose over - poor safety conditions. Almost unpleasant, dated decoration of the room. Breakfast buffet offered really bad quality food and some staff was inadequately trained or motivated to do their job i.e. the breakfast lady was rude, didn't speak Greek or English or French. One of the receptionists was also impolite - when I complained about the safety conditions of the room and asked to be moved to another room she made us feel as if we were overreacting. However, she did eventually move us to another room on the day after.