Find reviews that mention:
6.0
The car smelled and they didn't have the SUV we ordered so we were in a smaller vehicle.Reviewed 4 Aug 2022
review from![kayak]()
6.0
Reserved the car for noon. When I showed up, there were no cars available. Had to wait until 2pm for a car. This caused a significant delay in our plans for the day as we were going to visit two different tourist attractions outside of Nola. With the delay we were set back and couldn't do the things we had planned. Had to re-route our trip on the fly.Reviewed 25 Jul 2022
review from![kayak]()
6.0
Wow! During our three week rental, we realized that the registration for our vehicle (at least the paperwork Budget provided in the glove box) EXPIRED IN APRIL 2022! Imagine getting pulled over in Mississippi, Louisiana, or Tennessee with expired tags in 2022. The attendant who checked our car on return was stunned; the agent who checked us out didn't even apologize.Reviewed 4 Jul 2022
review from![kayak]()
4.0
Over an hour wait to pick up car, every other company people would come and go quickly except Budget. If you can’t provide efficient service at the time we rent a car then why allow so many reservations? Pure greed I guess and no care for customer satisfaction.Reviewed 25 May 2022
review from![kayak]()
2.0
Cashing out was absolutely ridiculous. They are using ancient card readers and if your card doesn’t swipe right the first time, you’re out of luck because they aren’t allowed to try swiping it again! It is also not an accessible building, no ramps to the doorReviewed 25 May 2022
review from![kayak]()
8.0
Staff was overwhelmed with clients, but Alec was pleasant and helpful. Took half an hour for car to be prepped and washed.Reviewed 26 Mar 2022
review from![kayak]()
10.0
Fast pick up, easy returnReviewed 20 Mar 2022
review from![kayak]()
4.0
The car had several lights on the dash, and they knew and still gave it to us. When driving, the alignment was terrible an borderline unsafe on the highway. They were unorganized and frazzled. Someone else immediately returned their car, after driving off, b/c their car was making a loud sound.Reviewed 17 Mar 2022
review from![kayak]()
4.0
We purposely booked a car that would comfortably fit the 6 of us plus 3 pieces of luggage. When we went to pick up the car, they did not have a car that matched that description, they were “all out of cars”. So instead we got a car that tightly fit 5 of us and one of the kids had to sit on and adult’s lap. Also we had to squeeze the suitcases everywhere in between the seat, and Neither safe nor comfortable. No adjustment in price was offered. It seems pretty basic to me that if you reserve a car with certain requirements it should be available at pick up. No?Reviewed 18 Feb 2022
review from![kayak]()
10.0
Smooth process, good service. Thank you!Reviewed 1 Jan 2022
review from![kayak]()
8.0
Tpickup location was closed when we arrived. Had to go back the next day to pick up the car. staff was helpful however somewhere between KAYAK and Budget there should have been communication regarding hours of operation.Reviewed 15 Nov 2021
review from![kayak]()
4.0
Cons:Not charging an extra day and not giving us a lower class car at the same rateReviewed 1 Jul 2021
review from![kayak]()