Pros: How fast the process of returning the car was.
Cons: Couldn't figure out how to adjust side mirrors and some of the ventilators weren't great. The car needed a clean but at least I didn't have to wait. Also it was very expensive because of different pick up and drop off locations.
23 Nov 2015
Quick, convenient pick up and drop off.
Pros: The ease of pick up and drop off.
Cleanliness of car
Cons: They did not have my type of car in stock, but they made it right by upgrading to another model.
4 Jan 2016
Poor description of product
Pros: I have to pay 27 dollars more per day for underage fee which I didn't know at the first place and plus the insurance is not with Hertz.
Cons: car was dirty and smoked in. when I showed the rep he took it and returned a bit cleaner but still filthy and not even remotely to be clean! after that I sat in the car and turned on the AC and it smelled like cigarets. when i told that to the rep he replied: its a rental car... really...
Pros: Nothing almost miss my flight because employee was working in slow motion and they charged my card 2x not happy
Cons: Rude employees I was standing in line and there was two people behind the counter but second person never acknowledge me nothing but when Hispanic man came in the other person was quick to help them. Just plain rude never do thrifty again