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Hertz, lies, does not follow through
Pros: that I was told that my next rental will have double rewards points and a free upgrade
Cons: NONE OF THIS WAS AVAILABLE
Pros: Everything went very well
Cons: Took a bit longer than expected to get into the computer and put all the info in, since I did a lot online.
Pros: I liked the flexibility, the friendliness, and professional service I received. In addition the the overall service, I also found the "user-friendly" site that KAYAK has in place. Thank you for your service Satisfied Customer, Tasso