Palo Alto car hire

Palo Alto car hire

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Palo Alto, CA, United States
28 Sep — 5 Oct
Same drop-off
Palo Alto, CA, United States
Tue 28/9
Tue 5/10
Driver's age:

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Palo Alto car hire information

Pick-up locationPalo Alto
Hire locations6

Palo Alto car hire reviews and directory

From £32/dayRated no. 1
Most popular
Best rated
7.2 Good (107 reviews)
4 locations in Palo Alto
Locations in Palo Alto
  • 7.6
  • 7.5
  • 7.2
  • 6.8
  • 7.1
Recent reviews
2.0 Mediocre30 May 2021
The rental cars office closes at 12pm. We booked a rental at 12pm, but no one told us we have to be there exactly on time or earlier. We got to the rental station a bit after 12. Everything was closed, we had to get a rental somewhere else for a ridiculous expensive last minute price. You should tell püeople that the rental car station in Los Altos closes at 12pm
6.0 Good18 Apr 2021
I needed to clean the windshield but there was no washing fluid in the tank. Next time I will check. I wasn’t told the office is closed on Saturday and since there were two notes in the window, one saying Open 9 -12 the other one Closed Saturday and Sunday I wasted half hour waiting
9.6 Excellent25 Oct 2020
Staff was friendly and helpful
5.2 Okay25 Oct 2020
Staff at Hertz Palo Alto were quite unhelpful. Among other things, they failed to provide minimum docs needed for drop-off.
6.8 Good9 Sep 2020
The priceI spoke to Hertz at 8am and 1pm to confirm my reservation and let them know I would be picking the car up close to 5pm, and a guy called me at 3pm to tell me they do not have a car for me. I was irate. He was very easy going and basically said 'sorry, my hands are tied and there is nothing we can do.' I made this reservation a week in advance, and paid in advance to be sure I would have a car. This was unacceptable. I eventually was put in touch with the manager at this location and he found me a vehicle (mid size SUV, not full size) that I was able to pick-up at 5pm. Mani was helpful and he did find a vehicle, but this should not have happened. Mani said that he asked the 3rd party rep to shut-off reservations a week in advance because they were not going to have enough cars. They had 70 reservations and only 40 cars available. That's 30 people who had their days ruined due to the overbooking
10.0 Excellent30 Jul 2020
Daniel was awesome. I didn’t realize this location closed early. When he going out I was going to be late he waited for me. The entire team at this location is 5 stars. They also found a larger and better car for. Will definitely rent again. Thanks again for an exceptional service.
5.6 Okay17 Mar 2020
When I arrived to pick up the car, the attendant wasn't there. I had to wait 30 minutes and reschedule a client because that wait. And it's not the fault of the Hertz employee either - he had to get a car washed because apparently he's in charge of nearly literally every job - he's the only person working in that branch.
2.0 Mediocre7 Nov 2019
I had to rebook as Hertz wouldn't honor my reservation through Kayak. Now I'm trying to find out how to get a refund.
9.2 Excellent22 Sep 2019
CarPlay integration with my iPhone. High seat position.loud windnoice when driving at 70 mph
8.0 Excellent24 Jun 2019
Staff was excellent!The online information given about payoff was not accurate - there was a $200 security deposit that I was not aware of as well as a $29 underage fee - I was only notified that there would be some fee, but not to that amount, so having the actual fee would be much more clarifying.
Show more reviews
Rated no. 2
9.2 Excellent (2 reviews)
2 locations in Palo Alto
Locations in Palo Alto
  • 9
  • 9
  • 9
  • 10
  • 9
Recent reviews
8.4 Excellent23 Sep 2016
Pick up support was outstandingWe arrived after the Business had closed down (5 to 10 minutes) and the manager reopened the business to facilitate our rental.
From £29/dayRated no. 3
Cheapest deal
8.9 Excellent (16 reviews)
2 locations in Palo Alto
Locations in Palo Alto
  • 9
  • 9.1
  • 9.1
  • 8.8
  • 8.7
Recent reviews
7.2 Good31 Dec 2016
the car was a great size for our trip to the snow.there was not owner's manual in the glove box, and the tires were a little on the low side.
9.2 Excellent9 Nov 2016
Great car, great service, pick up was difficultService and car were greatinitial pick up was difficult with the hertz counter being so far and there was a long lineup which made out wait longer
2.0 Mediocre1 Sep 2016
Mountainview Office is Far From SJC AirportI booked a car on Kayak for my trip to San Jose, not knowing that Mountain View is far from the airport.There is no shuttle, or ride offered, from the San Jose Airport to the Budget Office in MV. When I called them they were unfriendly and unhelpful.
Rated no. 4
7.8 Good (16 reviews)
2 locations in Palo Alto
Locations in Palo Alto
  • 8.4
  • 7.8
  • 7.6
  • 7.6
  • 7.6
Recent reviews
1.9 Horrible20 Jul 2021
Made a reservation at Enterprise at Stanford. When I showed up to pick up the car, the location was closed and appeared that it had been closed for several months.
9.6 Excellent5 Aug 2020
Not having to go to another store because the car they were suppose to have Waiting for me at their store Was not available
10.0 Excellent13 Jul 2020
Pick-up & drop-off were perfect! The site manager easily adjusted my pick-up time to match emerging changes in my travel plans.....and when one of our group developed a medical emergency which cancelled our trip outright, management re-did our One Way drop-off Weekly rate to become a 2 Day Local contract with no issues. The car was perfect and our travel would have been perfect as a result!
5.2 Okay30 Oct 2018
They didn't have the type of car I'd asked forI requested a more fuel-efficient sedan, but they only had an SUV left for me.
6.0 Good2 Jan 2017
Great service, crappy carFrom check-in, pick-up, and a personal drop off at our departure gate, the customer service was spectacular. I would definitely recommend this company.The rental car was a Jeep SUV and it was a horribly uncomfortable gas guzzler. I would definitely not recommend this car.
2.0 Mediocre28 Dec 2016
I don't have any problems with other enterprise but just this enterprisethis enterprise just treat customer so cruel because they cancelled the customer reservation without any contact until we came to their office the 2 days before pick up day and they said our reservation been cancelled, with the reason that they called us (only 1 time without leaving any messages ) but we don't pick up phone. How about my email? Why don't they send us an email to confirmed? If this is the way enterprise serve customer then .... nothing to discuss. Thank you.
141 travellers who hired a car in Palo Alto gave the car agency they used an average rating of 7.5

Car hire locations in or near Palo Alto

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When to book a car hire in Palo Alto

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Car hire excess insurance in Palo Alto

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Palo Alto car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Palo Alto.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Palo Alto car rental.

Top tips for renting a car in Palo Alto

  • 25% of our users found a car hire in Palo Alto for £31 or less
  • Book your car hire in Palo Alto at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Palo Alto are around 31% cheaper than other car types, on average

FAQs about car rentals in Palo Alto

  • Some car hire companies in Palo Alto which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz and Budget

  • On average a hire car in Palo Alto costs £35 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car hire company in Palo Alto is Hertz (7.3, 106 reviews).

  • The average price of fuel in Palo Alto is £2.56 per litre over the past 30 days. Filling up a tank of fuel costs between £31 and £41, depending on the car size.

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Palo Alto.

  • Car hire companies onsite at San Francisco airport include Budget, Alamo, Thrifty, Avis, Hertz, Dollar, Sixt, National, Enterprise and Fox.

  • Car hire companies that offer shuttle or pick-up services from San Francisco airport to off-airport locations include Budget, Alamo, Thrifty, Avis, Hertz, Dollar, Sixt, National, Enterprise and Fox.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Economy car hire in Palo Alto costs £24 per day, on average.

  • A Intermediate car hire in Palo Alto costs £34 per day, on average.

  • A Mini car hire in Palo Alto costs £25 per day, on average.

  • In Palo Alto, cars are most frequently hired at Avis 4230 El Camino Real (3 miles from city centre).

  • On average hiring a car in Palo Alto costs £242 per week (£35 per day).

  • On average a car hire in Palo Alto costs £1,038 per month (£35 per day).