Pros:Agent was courteousCons:Never got the car. Some spiel about not guaranteeing cars when reservations came in less than 24 hours ago. Hardly an excuse for poor customer serviceReviewed 1 Jul 2021
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2.0
Pros:The Staff was fine to work with.Cons:The could have had an actual car available. They apologized and told me that all their cars were gone and I was going to need to wait 3 or 4 hours until one becomes available.Reviewed 15 Jun 2021
review from
10.0
Pros:staff very friendly and accomodatingReviewed 15 Jun 2021
review from
2.0
Cons:They had no cars to rent and was told that we had to wait at least 60 to 90 minutes before any cars would be availableReviewed 12 Jun 2021
review from
6.0
Cons:They charged me for picking the car up a few hours later then reserved. So I'm renting it for as long as I was going to and I'm getting an extra charge.Reviewed 9 Jun 2021
review from
4.0
Cons:The car had not been cleaned. Also it had body damage that had not been fixed. The car was expensive, and they would not let me cancel my reservation. I will not use them again.Reviewed 16 May 2021
review from
10.0
Pros:The associates there were really friendly and kind. Our car got broken into the first day of our vacation. Thank goodness we had insurance on the vehicle. We did a swap that same day and went on out way.Cons:Honestly, everything was amazing!Reviewed 16 May 2021
review from
10.0
Pros:Everybody was friendly!Reviewed 15 May 2021
review from
6.0
Pros:nice vanCons:charged for full tank was only supposed to pay &3.99 pet gallon for what was needed to fill up. needed only about 6 gallons so should have been charged about $25 not almost $80 which is about 19 gallons. i have been on hold with fox for almost an hour to resolve and still holdingReviewed 3 May 2021
review from
8.0
Cons:All controls were not operable, wasn't perfectly clean when I picked it up.Reviewed 3 May 2021
review from
2.0
Cons:The agent was very rude, required a 500$ deposit to rent locally. Do NOT rent from these guys - especially in your own towns. I think they don’t want your business.Reviewed 26 Apr 2021
review from
2.0
Pros:Man at the counter was very kind.Cons:I was told despite my reservation , they had no car. So I paid the $$$ but got no car and, got no refund. Terrible company. Will never use them or kayakReviewed 24 Apr 2021
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