Book Easirent car hires at London Heathrow Airport

Reviews

Recent reviews

Traveller rating

Wonderful

9

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4

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6

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28

2.0

Pros:Nothing! Stay away and help put disreputable businesses out of business!Cons:Bait and switch. Got a price that looked great, but when I got there not only did they have an inferior car to the one I booked, that they tried to pass off, but the price they charged was over 40% higher than when I booked online. (Looking at the other reviews, I'm not the only one in this position) I walked out after confirming that they wouldn't charge me anything, and they charged me over 90 dollars (in dispute with credit card). I then went to a big name brand like I should have in the first place.Reviewed 20 Nov 2019

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4.0

Pros:The Pickup was the worst pickup scenario I've ever seen. There's a kiosk to 'skip the line' that you can use, but you need to get in the line after anyway. We had to deposit about $1200. The pickup process took about 2 hours. The car we received wasn't the class we requested, nor clean.Cons:Clearer indication of where to go when arriving. More staff. Working Kiosks. A real waiting area. Quicker service. Most importantly advance information on required deposits (I would never have rented from here had I known it was a $1200 USD deposit required).Reviewed 19 Sept 2019

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2.0

Pros:The young teenager working there was probably the only person that was courteous and understanding there.Cons:Booked car for 11am. Didn't get car until 1:45pm. Car was wall banged up and cut on tire. They said it's all good. Protested to get another car as I didn't feel safe. Returned car at 11:45amnext day to be scold by clerk who said needed to be returned by 11 and others waited for 3h for it. Scammers!Reviewed 11 Aug 2019

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2.4

Pros:I can't think of anything.Cons:A clean car, not waiting for an hour to, a car that had been serviced and didn't breakdown on the M4, better customer service, clearer information on using a travel credit card for accident coverage.Reviewed 8 Aug 2019

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2.4

Pros:Terrible experience. They wanted to give us a much smaller car than we reserved and we did not fit. They wanted to charge us more than double for a bigger car. They were so rude and did not care. We had 2 small children and a disabled person with us. Money wasted. Day ruined.Cons:EverythingReviewed 17 Jul 2019

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2.0

Cons:Although I had checked in online in advance, all customers had to wait in the line to set up the car hire insurance. It took 45 minutes to get through the line, and the booked automatic car never came after 2 hours. The man checking customers in kept making rude comments about them.Reviewed 10 Jun 2019

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8.0

Pros:Staff is very friendly - do a great job.Cons:This is probably difficult to manage, but it would be great if it could be disclosed that third party insurance is a required add-on for rentals - it more than doubled the cost of the rental and was not expected or disclosed.Reviewed 25 Apr 2019

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4.4

OVERCHARGED!Pros:The instructions for pick up on the website were helpful. The Toyota Aygo we rented was clean and adequate.Cons:The shuttle doesn't run very often (every 30 minutes or so). The pick up process was inefficient and took a LONG time. What really got us though? The EXPENSE. We purchased $40,000 of insurance through Kayak and were still charged $172 for insurance at pick up. A vehicle we thought was $40 to rent for 2 days (quite a bargain) ended up costing over $200. That's ridiculous. I've spent less than that for an entire week in Hawaii. NOT AS ADVERTISED. Do your research and don't use Easirent!Reviewed 17 Sept 2018

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2.0

Cons:Had to walk a mile back to my hotel!!! Counter clerk was rudeReviewed 9 Sept 2018

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8.8

Pros:Great price and good car.Reviewed 25 Aug 2018

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2.0

Pros:The gentleman who shuttled me from the rental spot to BHX. He was wonderful.Cons:I was quoted £129 with taxes and everything. It was hard to find the shuttle at Heathrow, then it was a 25 minute shuttle ride from Heathrow with shuttles collecting every half hour. When I got the depot I was told it would be £297. I was with my two young boys and has been traveling for 16 hours at that point. They told me I could get back on the shuttle (coming in a half hour) and take the 25 minute shuttle back and find a different rental. Essentially, I was stranded. This is the worst company I have ever employed the services of, EVER. It was a true bait and switch. Oh, and then they only had manual transmission after I rented an automatic. Not only will I never use Easirent again, I will never book a car through Kayak again. There was absolutely no mention of obligatory additional insurance in the fine print. I was thoroughly ripped off.Reviewed 26 Jul 2018

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7.2

Heathrow office understaffedPros:The price was reasonable and the car met my needs for the week.Cons:The Heathrow office was clearly understaffed for the number of customers it had to serve. Picking up the car took well over an hour.Reviewed 28 May 2018

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• Can I drop off my car at the airport after car rental office hours?

  The main office hours for Easirent car rentals at London Heathrow Airport is 6 am to 12:30 pm. They do not have a 24-hour operating service so If you have a red-eye flight or have to drop off the car out of office hours for some reason, then you will need to call the free phone number 08000 75 80 75 to arrange your drop off beforehand.

• What happens if I have a breakdown in my Easirent car hire?

  Easirent pride themselves on their 24/7 breakdown assistance policy so if you have any issues simply call Easirent who will then advise you and send through their AA roadside assistance vehicle to help with your issue. Whether you need a tyre replaced or the car to be towed, they will provide you with assistance and transport to a safe destination.

• Can I drop off my rental car at a different location to where I picked it up?

  Lots of passengers are choosing a one-way car hire service as it saves on high airport taxi fees. If you pick up your car hire from Heathrow Airport Easirent offices you can easily drop off your car at one of the other UK airports like Gatwick or at one of the Easirent locations around the UK. This is a very common occurrence but just make sure you pre arrange this when you book your car through KAYAK.

• How much does it cost to hire a car from Easirent at London Heathrow Airport?

  On average a hire car from Easirent at London Heathrow Airport costs £35 per day.

• What is the most popular hire car from Easirent at London Heathrow Airport?

  Full-size (Seat Alhambra or similar) is the most frequently booked hire car type from Easirent at London Heathrow Airport.

• Where can I find Easirent hire cars at London Heathrow Airport?

  C/O Sheraton Skyline Hotel, Bath Road, Hayes is the closest Easirent hire car location to London Heathrow Airport. The telephone number for this location is +44 203 130 0448.

• Does Easirent offer shuttle or airport pick-up services from London Heathrow Airport (LHR)?

  Yes