Overview

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Hotel Cozumel & Resort

Carretera Costera Sur, Km 1.7, 77600 Cozumel, QR, Mexico
+52 987 872 9020

£79+

Overall guest ratings

7.6/10 Good
Based on 426 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.4
  • 4.8

Good to know

  • Friendly atmosphere
  • Near city centre

Nearby

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    About

    Location. This all-inclusive Cozumel resort is within one kilometer of Palacio Municipal and La Plaza Cozumel.

    Hotel Features. All-inclusive and room-only rates are available at this property. All-inclusive rates include meals and beverages at on-site restaurants, taxes, and gratuities. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Hotel Cozumel & Resort has an outdoor pool, a spa tub, a fitness facility, and a children's pool. Business amenities include a business center and wireless Internet access. Hotel Cozumel & Resort has a restaurant, a bar/lounge, and a poolside bar. Room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include cable TV with premium channels, hair dryers, and complimentary bottled water. Business-friendly amenities include direct-dial phones.

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    Amenities

    • Parking
    • Fitness centre
    • Pool
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Restaurant
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 426 reviews
    • 9.6 "Excellent breakfast."
    • 8.9 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Pool is good."
    • 8.1 "Great service."
      7.9 "79% found the staff to be very friendly."
      9.6 "96% said the recreation staff was great."
      10.0 "Lovely bar service, according to 100%."
    • 4.8 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      4.4 "Air conditioning was criticized by 56%."
    • 1.0 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."

    Overall rating

    7.5 Good
    Based on 293 reviews
    • 9.7 "Excellent breakfast."
    • 8.7 "Location is great."
      8.4 "City centre within easy reach, said 84%."
    • 8.5 "Pool is good."
    • 8.1 "Great service."
      7.8 "78% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.6 "Average cleanliness."
    • 5.6 "Vibe was decent."
    • 4.7 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
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    Overall rating

    7.6 Good
    Based on 89 reviews
    • 9.6 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.2 "Pool is good."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 4.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
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    Overall rating

    7.3 Good
    Based on 42 reviews
    • 8.0 "Great service."
    • 6.9 "Food is average."
    • 4.5 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Near city centre"
    data provided by TrustYou

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