Reviews for Dollar in Norfolk
- All reviews 100%
7 Dec 2017
Pros: Upgraded to minivan from versa for free due to the kindness of the gentleman helping us (I want to say David but I’m hazy). Absolutely smooth process and everything was very straightforward. 3 days for $100 is a fantastic deal.
Cons: I didn’t realize I wouldn’t be returning the car to the same place I took it from. This was a little confusing, but I guess standard. It would have been fair to explain this when renting, although I did rush the man and had already heard where the pick up was, so perhaps that was on his list.
16 Oct 2017
All rental agencies seem pretty similar in Norfolk
Pros: Good value on this rental, which is why I picked Dollar. Car was clean, almost new, and rental pickup was quick and easy.
Cons: Toyota Corolla turns out to be a little smaller than I should have rented (I'm 6'2" and my son is 6'4"), banged our heads on the handle on the inside of the roof a few times getting in/out. But that was our choice. Also wasn't thrilled with the walk from the dropoff area to the terminal, kind of long, but that is not Dollar's fault - same for all rentals.
14 Oct 2017
Pros: The quick n easy drop off.
18 Sep 2017
Not the bang for your buck
Pros: Good clean car. Rental clerk was hospitability. When car was returned the check in person was very thorough , courteous, allowed a courtesy car to take us to our flight.
Cons: There were hidden fees that were charged and for one additional driver it would cost extra 13.95 per day. These hidden and extra charges were not disclosed up front. . We had rented the car for a week and there was not the discount promised on the web site. It was not a good deal.