Reviews for Dollar in Norfolk
- All reviews 100%
30 Jan 2018
Great rental tool.
Pros: Lots of choices at a great price
14 Jan 2018
Pros: Nothing at all
Cons: Why is it that out of state veterans aren’t allowed to use their banking debit cards to secure a rental? Bullshit! Fucc y’all & ya dead homies
19 Dec 2017
NICE CLEAN CAR
Pros: Booked an Nissan Altima and that is what I got. Beautiful, comfortable car. Pleasantly surprised by the amenities, sunroof, Sirius XM radio, lane warning sensors, backup mirror etc. Very well appointed.
Cons: Service desk help at check in was not a good experience. Asked about tolls to where were going and they had no idea. Did not offer easy pass (it was in the glove compartment). We ended up going through one toll (not sure how Dollar will handle/bill us); I hope only the price of the toll. On our return, we we 30-minutes out of our way to avoid the toll road. Also, no one at the garage to do a walk around to assess previous damage issues. We searched and waited 30+ minutes to no avail. Once we finally got out, we noticed the gas tank was not quite full.
7 Dec 2017
Pros: Upgraded to minivan from versa for free due to the kindness of the gentleman helping us (I want to say David but I’m hazy). Absolutely smooth process and everything was very straightforward. 3 days for $100 is a fantastic deal.
Cons: I didn’t realize I wouldn’t be returning the car to the same place I took it from. This was a little confusing, but I guess standard. It would have been fair to explain this when renting, although I did rush the man and had already heard where the pick up was, so perhaps that was on his list.