Book Budget hire cars in Norfolk

Norfolk, VA, United States
29 Oct — 5 Nov
Norfolk, VA, United States
Fri 29/10
Noon
Fri 5/11
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Norfolk

Overall rating7.1 GoodBased on 133 reviews
Cleanliness
7.3
Comfort
7.4
Overall
6.9
Pick-up/Drop-off
6.9
Value for money
7.0

Recent reviews

Traveller rating
35
14
13
18
0
Find reviews that mention:
2.0
Wrong till the end!Cons:The drop off time was 2pm and because we had to change which credit card the purchase went on because they wouldn't accept the right one in Colorado... We got to the right counter at 2:31 a day early, where the lady at the counter informed us that we would be charged $249 for the hour even thought they have a 29min grace period and we missed that by 2min... My husband has managed to pack the van, despite having a passenger van and having to move seats around and play Tetris to get almost everything in. Then did his best to travel almost 2k miles from Colorado to Virginia and did it all in two and a half days to find out we were 2min late to not be charged was enough to bring me to tears! After talking to the last at the counter, getting shuffled around customer service and billing we got a whole 100 back of the 249. We will never rent from Budget again. I am a business owner myself and that is no way to do business!Reviewed 11 Sep 2016
review fromkayak
2.0
Cigarette smoke and terrible customer assistancePros:The vehicle’s mechanical performance was fine.Cons:The vehicle smelled of cigarette smoke. I called Budget to ask for assistance in swapping the car for one that did not smell so bad. Customer service could not tell me where the closest rental office was and suggested that I go online to find one. That was after they hung up on me three time while transferring me between departments, so I had to keep calling back and explaining the same story over and over again. I found the closest rental office myself - and hour and a half from where we were staying - so didn’t swap the vehicle. When I returned the car, there was no one available to receive my complaint in either of two different Budget offices at the airport. I left my number with an agent who advised that the manager would be available in about 15 minutes to talk with me. So i called customer service, and they offered me a $50 discount on a $1,250 rental. When I asked to be transferred to a supervisor, you guessed it, hung up on, again. The manager still hasn’t called me. Will never rent from Budget again.Reviewed 31 Jul 2018
review fromkayak
2.0
Pros:Cheap.Cons:First car immediately had problem. Service soon message continuously appeared, drivers assistance camera blocked messages continuously appeared, rear tire would not hold air and I had to spend money twice to have it filled up, and the inside of the car was not clean at all. Called to replace vehicle, was told there were multiple vehicles at my closest location and that I did not need to do anything else. Arrived at the location (50 minutes away) for them to tell me there were no vehicles.Reviewed 7 Dec 2020
review fromkayak
8.0
Cons:The car couldve been cleaned before we got it from them and the smell of marijuana couldve been taken out of it. That was the only thing wrong with it.Reviewed 6 Jul 2020
review fromkayak
3.6
Pros:Quick pick upCons:The van was very dirty and smellyReviewed 7 Aug 2020
review fromkayak
7.2
Cons:Not clean and someone smoked inside the car before us and the smell was too strong.Reviewed 2 Aug 2020
review fromkayak
8.0
Pros:Staff were professional but not particularly friendly on this trip - better on prior tripsCons:Car was new, but not very comfortable (Ford Ecosport)Reviewed 2 Aug 2020
review fromkayak
4.8
Pros:on part was nice was the drop off Keith was the person at the pickup he won,t friendly at allCons:when ask for full size make sure you have one so your people don,t be trying to pass off you to a nother vehicle .every time i go to pickup from budget the always want put in a SUVReviewed 22 Aug 2020
review fromkayak
2.8
Pros:Only 1 thing - price was reasonable.Cons:Budget counter closed. Referred to Hertz counter. Reserved small SUV. Got the keys and went to the garage to get my SUV which was a PICKUP TRUCK. Went back to counter in garage to request a small SUV as ordered. Rude Hertz person said go back to counter inside. Inside Hertz person said that is all they have (had many other vehicles and I said I would accept a sedan or larger SUV) and it is the same class as an SUV. When I told her I have luggage that will have to go in the back of the truck and that it was raining, she said I would have to wait for another vehicle. Waited for about 20 mins and she said they had one(actually had about 20 of them - I counted) which was in the Hertz aisle vs Budget aisle. That SUV had strong smoke odor and we were so frustrated we decided to keep the car but get the smoke odor marked on our contract. Rude garage counter person scribbled that note on our contract and threw it back at us. EXTREMELY RUDE SERVICE FROM BOTH INSIDE AND OUTSIDE COUNTER PERSONS.Reviewed 24 Jun 2020
review fromkayak
10.0
Pros:The staff was great! good knowledgeable people!!Reviewed 21 Oct 2020
review fromkayak
4.0
Pros:Staff was ok. Drop off is always more unpleasant than pick upCons:Awareness of what they charge to your cardReviewed 7 Dec 2020
review fromkayak
10.0
Pros:Pickup was very easy. I had concerns as I was renting with a debit card but once I showed my itinerary, the rental process went quickly.Reviewed 19 Apr 2021
review fromkayak

Where can I find Budget hire cars in Norfolk?

2200 Norview Avenue, Budget car hires

Address

2200 Norview Avenue

Hours

Monday06:30 - 23:5900:00 - Invalid date
Tuesday06:30 - 23:5900:00 - Invalid date
Wednesday06:30 - 23:5900:00 - Invalid date
Thursday06:30 - 23:5900:00 - Invalid date
Friday06:30 - 23:5900:00 - Invalid date
Saturday07:00 - 23:5900:00 - Invalid date
Sunday07:00 - 23:5900:00 - Invalid date

Phone

+1 757 313 8242

Address

1700 Norview Avenue

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 757 855 1038

Good to know

Most popular location

2200 Norview Avenue

Most popular car type

Economy

Average price

£30/day

Good deal

£26/day

Top tips for hiring a car from Budget in Norfolk

  • 25% of our users found a car hire from Budget in Norfolk for £26 or less
  • Economy car hires from Budget in Norfolk are around 21% cheaper than other car types, on average

FAQs about hiring a car from Budget in Norfolk

  • On average a car hire from Budget in Norfolk costs £30 per day.

  • Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Budget in Norfolk.

  • Budget has 2 car hire locations in Norfolk. Take a look at our Budget hire location map to find the best car hires near you.

  • Yes

  • Yes