Find reviews that mention:
4.0
Pros:FastCons:No direction for pick up and drop off info.Reviewed 5 Jan 2020
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10.0
Pros:EverythingCons:NothingReviewed 18 Oct 2019
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8.0
Pros:Friendly and helpful staff.Cons:The wait was a bit long and only 2 employees were working the desks. Also, drop off was difficult because of some construction happening right in front of the location.Reviewed 16 Oct 2019
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10.0
Cons:Provide map and name of local gas station to refuel auto.Reviewed 14 May 2019
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10.0
Pros:Staff were very helpful, price was great, pick-up/drop-off was straightforward. They didn't have the car we had reserved so we were given an upgrade for free.Cons:Called ahead to let them know we would be 1-2 hours late with drop-off for which we were charged an entire day. Not a big deal but pro-rating would be more reasonable I think.Reviewed 8 Apr 2019
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10.0
Pros:The staff was incredibly helpful, Oliver who helped me check in was incredibly thorough going through my reservation details and inspection of the vehicle before I drove off. The shop is very easy to find and perfectly located in the middle of the city. Would highly recommend and reuse again.Cons:Nothing everything was great!Reviewed 18 Mar 2019
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10.0
Pros:FriendlyReviewed 10 Mar 2019
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6.4
Pros:The staff were helpful enough but they didn't work for DollarCons:The insurance advertised was terrible - it covered nothing and when called they said "we are not a car insurance company" They should NOT be advertised as viable insurance on the Kayak website - this is seriously irresponsible. When we got stuck, the 24 helpline was shutReviewed 7 Feb 2019
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10.0
Pros:The upgrade was excellent !Cons:Only Free, lol.Reviewed 17 Jan 2019
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7.6
Cons:The booking process included a "ZERO FRANCHISE" insurance as optional. Even though I chose it, additional money was held from the Credit Card due to the fact that insurance doesn't belong to the car rental company. THAT S NOT CLEAR IN THE BOOKING PROCESS AND IN CASE OF DAMAGE WILL DEMAND LOTS OF PAPER WORK !!! WHAT IS NOT THE IDEA BEHIND A ZERO FRANCHISE INSURANCE !Reviewed 11 Dec 2018
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8.0
Pick-up at Hertz storePros:The ride is okay. Great and smooth process. Price is reasonable.Cons:Pick-up at hertz and anything happen, it will charge to us and Dollar can only pay later. So for safe reason just direct book to hertz but a slightly higher price otherwise can stick to Dollar.Reviewed 10 Dec 2018
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10.0
Should change their name to "Easy" car rentalsPros:Our entire experience with landing in Zurich and getting our car was seamless. Once we retrieved our luggage, we went straight to the car rental area and were immediately greeted by a most friendly and helpful agent. While we had booked one type of car, she offered us two other choices for the same price. We left and went to the parking garage where the car was located, loaded our car and off we went without any problems. Great experience! Our return was just as easy.Reviewed 1 Nov 2017
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