My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.
Checking out of there!!! The overwhelming smell of crap.Check in lady Cindy brought me to my room and told me we are not aloud to put used toilet paper in the toilet and that after we go to the bathroom we are to put used paper in little waste basket next to toilet. Nasty!!!!!!
Staff was very nice:) Was father from the ocean then thought. Was not within walking distance.
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
1-bedroom unit and amenities were more than adequate and clean. Infinity pool needs some maintenance. Tiles along side are falling off. Contaminated water at the end of our stay make a lot of people sick and staff was not forthright in dealing with it. As of this writing, they're still handing out bottled water. Not sure they handled this emergency well at all! Too bad.....
Large facility and parking lot. Though not cheap it was the best available price I could find during the high ''easter time" season. Big reception counter but only one clerk and a relatively long waiting line at the time of my check-out. Bed was made but room had not been cleaned.
I can't think of anything I did not like.
Small resort, very accessible to the beach. Friendly staff, good food and drinks on the premises. This is our second visit. We renewed our wedding vows on the beach and this was the perfect spot.
Beach was steps from the front of the hotel and there was always an umbrella, beach chairs, and towels ready for us. The happy hours were great. The beds were incredibly comfortable, and we loved that the rooms had kitchens so you could grab groceries for the Super Food down the street. Such a nice addition. There is also a mini market at the hotel in case you need something quickly. More families than I had expected. The pool was used by children exclusively. The location has ups and downs - there is nothing to the north until the high rises so you are a bit isolated. It is nice because it isn't super crowded and it is intimate, but it also means you have to travel a bit to get to other restaurants and activities.
We had an amazing time at Amsterdam Manor the rooms were clean and the staff was very accommodating. The beach was the highlight. It never gets too crowded and it so beautiful. Food was overpriced it wasn't that delicious
Very personal and excellent service Not at all
The good point was the location of the hotel,very close to the sandy beach. I did not like the service at all (very poor service at the beach bar, very slow service at the beach restaurant) they charged my credit card with the whole amount for the room on the day of the reservation, I.E. well in advance of check-in date (this is not a common practice for hotels) and tryed to make me pay additional charges when we arrived. I strongly complained and they admitted that they were wrong. No extra applied finally.
Friendly staff, quiet atmosphere, excellent beach, nice beach bar, excellent restaurant on the beach, efficiency rooms so we could have breakfast/lunch/snacks/drinks in the room, grocery store only a short walk away Nothing at all!
The location is fantastic and also the small kitchen at the room helps a lot specially when you have kids. The value for money. I paid too much for the room I've got. The rooms close to the recepcion ( the "C"blocks) are bad compared to the rest. Also the amount of taxes paid in the end are very high. So be careful with that cause sometimes the daily rates are unreal.
The beach was fantastic, the pools & facilities were very comfortable. The shuttle was not very availble to get around (versus as adverstised)
I liked the price, but reaching to the leisure facilities is not easy. Reception lobby is quite far away from the hotel, actually there are from another DIVI resort
Relaxing,great vieuw, romantic, nice hotel, great entertaiment,easy to find, all of all it was a great hotel didn't expect it was that nice They way you have to deal with the inventory form the staff should tell about it or take the inventory with the guest for the mis understanding because there was no superviser when you needed
This hotel is located as the first one in the zone of "High Rise Hotels" meaning that this zone contains the high buildings, being this spectacular because you have a wonderful view of the nicest ocean I've ever seen. I reccommend it widely.
The computer system had gone out the day before we left. We were told we could not check out because they were doing their audit. Also we asked for a wake-up call, which we never recieved.
great place peaceful
The beach at Manchebo was the most beautiful beach I have been to. The sand was so soft, and the water was clean and clear. My fiance and I got a massage at the spa- a wonderful experience that I would reccomend everyone do. Overall- a GREAT place to go for a relaxing vacation.
Beautiful beach and very laid back resort. Quiet and relaxed atmosphere, not wall-to-wall people like the larger resorts. French Steakhouse restaurant on the premises is excellent. Hotel staff is friendly and helpful. Room was adequate, although a little tired. Spa was wonderful. Giorgios Italian restaurant was not good. Service was very slow and they obviously need someone who knows how to cook good Italian food if they are going to call themselves an Italian restaurant.
The restaurants are okay. Can´t be a 4-star!! I´d classify it as a 2-star, maximum. And for that price, you can really go for something way better. Didn´t like it all. The entire hotel is old, the rooms are old-looking, dirty walls and the beds are not very comfortable. Urgently needs remodeling.
Manchebo sits on a large beach with plenty of chairs/huts per the amount of people staying at the resort. I was able to walk up at noon, and pick out a spot on the frontline. It was a decent walk to the water, but nothing terrible. Never used the pool, but it looked great. Best happy hour on the island! 2 for 1 drinks from 4 to 6. Very quite resort. They literally ran out of shampoo at the resort. Also, while we had a garden view room, the workers hung out in that area occasionally, leaving us little to no privacy. Thankfully, we didn't mind that too much, as we hardly were in our room for most of the day.
In bad need of refurbishment.Tired facilities and complacent staff.
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
This hotel is outstanding - I contacted the hotel direct and upgraded to the penthouse suite, which was fantastic - would definitely recommend it for a special occasion.
A beautiful beach, a luxurious room, a true getaway. Staff was attentive, helpful, yet unobstrusive. Just lovely spot. We liked that the hotel makes a real effort to be eco-friendly. Also, there is a mini-market on premises that is reasonable. Your service was especially helpful as I realized, at almost the last minute, that I had booked the wrong days. Just the noise from the dehumidifiers, so I turned them off at night.
The staff go out of their way to make you feel welcome and attend to your every need.
The location is excellent, and access to activities through the city was very simple. Staff is very courteous, rooms were well maintained and clean. The pool area had DJ playing so loud that it was hindersome in the room in the afternoon and early evening. Pool is rather small and not enough places to relax during early evening hours. The rooms were pricey for the amenities provided. Staying at the Marriott on the west side of the island offers more amenities, larger room and less cost. But after all, it IS all about location, location, location, and the Rennaissance has it!
The staff was friendly and remembered us during our stay. The room was comfortable and well equipped. There were many activities on premise which kept us busy, and the private island was beautiful. We enjoyed a couples massage and dinner for two package which was excellent. The location was right at a shopping mall and plaza with plenty to do, but it was further away from the main hotel area where the nightlife and many of our friends were staying. Taxi trips to meet our friends or go out started to add up over our stay.
There was nothing I did not like! Love love love the private island!!!!! Very contemporary hotel . Love it!!! Nothing
"Island View" does not mean a view of the private island. The front desk told me this means an island view as in Aruba is and island and you can view it.
Wait staff was slow and not attentive at the bar at the hotel.
Great location in the heart of Oranjastad. Easy walk to great restaurants. Very clean. The staff were wonderful, especially Berlinda who helped us with restaurant reservations. There is no real beach unless you ferry out to the private island. The island is pretty, but windy. There were no beach chairs available and even more limited if you wanted one in the shade. At the Marina, there is a modest sized pool but no beach chairs available in the mid afternoon. There is music playing all day, so there is no place in the resort for peace and quiet except your room. The room was modest sized, but a bit dated. It was quite expensive.
size of rooms - large with kitchen and living room needs updating - more restaurants
Nice beach across the street. I like having a kitchen to cook. Checking in was slow. We arrived at noon, we were told our room wasn't ready yet and to come back later. We returned at 350pm and our room still wasn't ready. We did not see many cars or other people around. The guy said "we don't let any one in before 4pm". Even though this was 10 minutes away, he said come back later. He was rather rude. The rooms needed updated. The grout was filthy, tiles chipped and cracked. The music by the pool was loud and poor choice for people of all ages. The older people hated it.
Staff is friendly. Can walk to grocery store Has not been updated in years. You have to walk across busy street to the besch
the service , friendl
I liked the new renevoted room it had everything and very specious. I like that they opened a pizza place the karaoke and happy hour. I would definitely go back there with my family. I didn't like the way I was treated by the front desk agent when I checked out. I asked to stay by the pool with the kids till 6pm and since the others left they forgot to leave their wristband so the front desk agent was rude to me telling me that I had yo bring them.
Location Needs a renovation
Nothing! No Wifi! To Loud! Cheap! Wants a $300 cash deposit!
Pool was clean and fun for the whole family, especially the waterslide. Outstanding gym, beautiful equipment. Staff was friendly. Room is adequate, clean but plain. Overall hotel is great for the price but a bit rundown in places, not luxurious in any way. Very poorly equipped kitchen. No pan for oven, lousy utensils for cooking in general. We asked for an oven pan but was informed that they don't provide one, so the oven is useless.
Some of the staff were delightful and friendly, but the manager didn't offer any apologizes for the stained sheets. I asked for a late check in....why is that 70 bucks when my room was 120? I'm confused....so my late check out fee was waived...I check out two hours later...and no other corrections were made to make me feel better about this horrible experience. I have so much to say...not sure where to start. Oh wait - Don't Do It. This place is horrible and I'm pretty sure the worst place I have ever stayed and I've traveled to 40+ countries. The resort boasts about a renovation but this place is barely holding on. It's dated and the sheets were stained..I was transferred to another room...those sheets were stained. On top of it all, the place advertises free wifi but that's not in your room. Trust me, don't do it.
The room I booked was great, modern, clean and large. The resort is a little distant from ocean (need to walk about 200 yards) and the pools do not open until 10am with limited lounge chairs, but overall a very nice spotless resort.
The friendliness of the staff - they wanted one to "feel at home."
The beach... Not really a resort-like place. Good for what we needed, a place to lay our heads at night until it was time to move to our timeshare..
Close to the beach Very difficult to find. Especially at night. No real directions to the hotel on website. Bed was very hard and uncomfortable.
Very clean, Tao the bartender is awesome and Natalie is nice too. The location is great. Nice view of the ocean and not as crowded as the high rise area. The restaurant was reasonably priced and the food was good. The people in Aruba are very friendly. The beds are extremely hard and uncomfortable. Mandatory fee for breakfast which we never ate, rooms not very well insulated, so difficult to sleep through the night due to noise.
Everyone at the hotel was so freindly and welcoming-- they really made our stay in Aruba a wonderful experience. The Ocean was just a short walk across the street, food was great and reasonably priced. We stayed at a high priced resort the previous week- this was a huge dissapointment-- the food was terrible, the staff barely spoke English and were rude and unpleasant.
The staff here exceeds expectations above and beyond. Christie was amazing and she would make anything you wanted happen. She easily handled 3 customers in her small office without any of us feeling unimportant. The location is wonderful if you plan to spend days at the beach as the front of the hotel is across the street from a nice quiet stretch of Eagle Beach (which is stunningly beautiful). The rooms are basic and comfortable, but don't stay there if you want a lot of adventure right out your doorstep- be prepared for easy bus rides up and down the west coast or info Oranjestad for about $2.60 USD/AbFl. It's a no extra fluff, fantastic for families and people wanting a comfortable home base for adventures kind of place. We loved it! The room required the AC to be on at 22C the whole time (even when out of room) to prevent condensation. It could get a little chilly at night! The hotel restaurant was good but not so adventurous, and it did take a bus ride or a 40 min trek to some more interesting eateries.
The hotel is located in the middle of a area where all the restaurants en shops are, which is excellent. Everything is on walking distance.
Location Fire alarm sounding all night. Shower leaked into hallway.
Location The clean of rooms needs to improve. The mattress is very bad. there are little ant in the room.
Friendly staff, hotel location could not have been better, clean hotel. The air conditioning was either cold, or if you turned it up, the humidity would get to everything. There was a slight smell of mold if the a.c. was on a warm temperature.
close to everything, shopping, casinos, restaurants, nice inner pool with bar, need to walk a block and 1/2 to reach the beach
Free Intrnet available No
condition of rooms, hotel service, beach service from Marcel's Watersports
The Brickell Bay Beach Club is pretty nice. They do everything for you have a nice stay there. I do recommend :)
Staff very welcoming and efficient. Good advise on the local activities. Rooms very clean and very good service. The hotel geographic situation. The hotel is not directly by the beach and it is located just beside a Burger King. The noise generated by the general air conditionning system was also annoying
Clean, across from beach but has dedicated area with beach concerige. Swim up pool and amazing location. Staff all friendly... Pillows a bit thin but minor thing
dissapointed at first, they put us in the worst room, not at all like they advertised, at first they refused to move us, after we decided to stay elsewhere they had a better room for us. We had a rocky start with the brickell bay but the staff was wonderful and very helpful for the rest of our stay
I've been there twice, and will be heading back early December. The hotel is very nice and the people are friendly. I've never had any problems with bugs like the other person mentioned. The one thing you have to understand about Aruba is the people there are not in any hurry to do anything! If you go to a restaurant and order a burger... it'll probably take a half hour before you get it.They have a very laid back and relaxed attitude about everything. The best policy is just to join them, take deep breath, and slow everything down for a while. That's what vacations are about anyway. Not a great place for teens/early 20 somethings. It's not a party hotel. The hotel is definitely geared towards adults and they won't tolerate wild parties that disrupt their other guests. Oh, I'd recommend going over your hotel bill very carefully. It's not uncommon to find mistakes where a snorkeling boat or such charged your room by mistake. That's all over Aruba, not just this hotel. Also avoid the c...
We just came back on 11/02 Hotel is nice, rooms are clean, staff is very attentive. Unfortunately, our vacation was ruined by the mosquitos. They were everywhere: at the beach, in the sand, at the pool area. We were bitten mercesly. ''Off'' repellent did not help-do not waste your money
We stayed 5 nights and the hotel informed us that they were going to cut off our air in our room. We had to be in the room between 8am-9am so they could cut it off or they would cut the whole power to the room. The air would be off till 10pm to repair a broken pipe. My kids were hot and couldn't sleep. 10 came and no air. 11 came and called the desk and they said 15 minutes. At 12:15 am they came knocking on the door to turn the air back on. The hotel then sent a card saying sorry and a cheap bottle of wine. How is wine going to help my kids sleep. My wife and me don't even drink wine.
Walkable to everything (even though we still had a car and drive lots). Easy to walk to to breakfast/dinner everyday. We didn't reserve a renovated King room but were given it at no cost. I didn't have much staff interaction but was impressed with them when I did. I also liked to see how thoroughly the pool was cleaned daily. It's an older resort but I feel like they've spent money updating the important things. Incredible value for what we paid. Very, very cold AC in the room. Unfortunately there was an international youth baseball tournament in Aruba the same week we were there. Just about every rowdy kid was staying at the Mill. I don't fault the Mill. They apologized for the Inconvience and did what they could to seperate us from them.
The staff was very friendly. The cleanliness of the hotel overall was mediocre.
The staff was friendly. Air conditioner leaked on the tile floor that made everything slick. Called for maintenance the first day, he said it was fixed, but it still leaked. He used our pool towel to soak up the water. Tried to get it replaced the next day at the front desk, they had to make several calls to confirm our story.
The hotel was walking distance from the beach but was behind a road and and entire hotel complex from the beach. The hotel only has free wifi near the restaurant. People seemed to gather outside the restaurant for free wifi. The house keeping was also extremely inconsistent. The number and type of towels varied from day-to-day. We also didn't have toiletries or glasses in the room until day three. The room also had to remain fairly air conditioned to prevent substantial condensation which wouldn't have been an issue except the blankets on the bed were not sufficient in that condition. Finally, the hotel had no record of the reservation I had made through kayak and even when presented with confirmation information were reluctant to help resolve the issue. Ultimately ended up having to leverag kayak to resolve but ended up in a king bed when we had originally booked doubles.