The pool was clean and warm. The sofa bed was very uncomfortable. We could hear the person upstairs whenever they walked across the room.
the room -
Friendly staff. Great breakfast staff. Nice room
It was fun for the kids, bright and colorful. The breakfast was ok, good variety of things to eat. The staff was very friendly except the late night desk guy.
Who help with pancakes Gave us wrong room and still can't remove messages and gave wrong towels
The staff was helpful. none
This is a quiet hotel that has an excellent breakfast and is located not far from all Anaheim attractions. The staff is wonderful and the rooms are clean and roomy. It is an excellent hotel for a vacation or get away.
Location Upgrades should be done if they want to charge a resort fee.
The staff was super awesome. Especially the guy who makes the waffles! the first day we got there the pool and hot tub were freezing. we told them about it and 2 days later it was fixed so then we could swim. The other thing is I thought the hotel had a free shuttle to disney which its 5$ per person.that was misleading
Very clean & good Barack fast. Water pressure is very low.
This guest did not leave comments about this hotel.
Tv had NFL network The room was not as nice as it should of been
Pretty aged facility...
Room was bigger and better equipped than we expected. The convenience of the shuttlebus and availability of early breakfast made it the ideal location for visiting Disney.
Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking. Paying extra for hotel parking, $12/night.
The managers reception is poor. It appeared that lots of children travel and the reception was not to theier liking. Popcorn and some kind of crackers. At least, an ice cream fountain would make the children happy. If the children are happy, the parents are happy.
Loved the hot breakfast! Service was excellent! The pillows were uncomfortable.
I was so grateful they put out Cold Cucumber water ( also reg and another flavor) on the HOT days. It was refreshing and very Appreciate! I've been staying at this location when I'm in the area and will continue to. The only One thing I could say is the elevator was out... made it hard... but it was fixed by the next day.
My child loved the lion in the atrium :)
Great facilities. Great breakfast. Great room. Great cocktail hour every afternoon (rude bartender). $15 per night for parking (they didn't mention that when booking). The bartender at the cocktail hour was very rude.
Great location, love the made to order breakfast and the gift shop on site which had Disney gifts on sale Chairs in the room were falling apart, hole in the wall was a horrible patch job with a weird yellow gloss on it that made it look gross. It's a nice looking hotel just not well taken care of
Everything was very good overall and with a few minor issues (mostly personal things) they did a very good job with everything. Room was clean, as well as the bathroom. View was super nice and clear from the 16th floor, south tower. Staff in hotel was courteous and fast. Soap in bathroom was used. TV was pure static. No complimentary breakfast. Valet was sort of rude.
It was clean, convenient for our conference, room was comfortable, staff and service was above expectations. Hotel food/restaurant/bar was good. Also close to other restaurants.
I have had a big problem staying there due to the feather pillows. The air system is very dusty with a poor filter. The pillows are full of dust. I had a bad allergic reaction to the dust. The service was very good.
This is our 4th stay in Hyatt regency orange county this represent how we are loyal to this hotel we just feel like home
Loved the location, room cleaness, staff was very friendly and bed was confortable. Breakfast buffet was a bit over priced.
What a friendly and service oriented team! Made us feel very welcome and well taken care of.
The hotel has an amazing staff. The two restaurants are very good and offer really good food unlike most hotel restaurants. We had the one bedroom suite and it was very clean. The hotel has its own shuttle bus going to and from Disney check out is at 1200 am. I paid $170 per night and it was far better than the Fairfield inn by Marriott which is located right across the main entrance to Disney Land. There is a Starbucks inside the hotel!! The prices in the little store of the hotel are somewhat ridiculous but it is a great hotel. Parking is rediculous with $27 per night. One Bus is not enough during peak hours to get guests to park.
The hotel lobby was beautiful and the employees were very nice. We had 3 different groups of family coming in and the person who checked us in gave us top notch service and was able to let us check-into our rooms early. He even let us have free shuttle tickets for everyone for Disneyland. I definitely will be back. With a group of 12 of us it was much easier to have the breakfast buffet at the restaurant in the lobby. it turned out great!
As soon as we walked in we felt welcomed, It was our hotel choice as newly weds on our honeymoon and Helen the front desk coordinator was great! She bumped our room from standard king to a full suite!! Must I add she also gave us complimentary chocolate covered strawberries and a bottle of wine!! This was all unexpected! I would definitely book here again and recommend it! :)
Easy access via shuttle which is convenient. The shuttle/parking should be free for guests... I wouls have given an extra star for the extra value.
Staff was very courteous and friendly. Excellent customer service. The location was great. Loved taking the shuttle to Disneyland from the hotel. Hotel is well kept. Loved the lobby - spacious. The Starbucks, gift shop and deli. Even thought we felt self parking was expenses we appreciated that the parking was adjacent to the hotel. Overall we had a wonderful time at the Hyatt Regency Orange County and we look forward to staying there again. The mattress' were not comfortable. The pillows looked worn, pretty flat. Housekeeping didn't leave us enough towels on two days. We got confused when we drove up to the hotel and staff (not sure if they were all Valet staff) came to our car and immediately asked us if self park or valet. and began to pull our bags out of the card. We had no idea what we were going to do without checking in first. That was a bit overwhelming. We felt self parking was too expenses.
The staff was extremely nice and helpful!
Could be more pleasant at front desk during check-in.
Location My room was next to the elevator and was noisy
We stayed at this hotel when it was only a year or so old and feel it needs an update. It was clean, but felt it was lacking.
The place was clean and comfortable and the free shuttle to Disneyland was a huge plus!! Loved it!
The bed was very uncomfortable. Room smelled like smoke.
I was disappointed that there is no "complimentary breakfast". For the price, you would expect not to have to pay that much for a breakfast. This would prevent me from staying at this hotel again. I would choose one with complimentary breakfast.
Breakfast crew. Excellent. Having to pay for daily parking when the Hampton Inn next door had free parking!!!!!
Good location, clean rooms, pleasant staff. Parking fee, housekeeping was still cleaning rooms at 5:00 p.m.
I like the location of the hotel. it was convenient40 z traveling around easy traveling around the area. In addition, it was near a strip mall and a wide variety of restaurants. I was under the impression that it was a non smoking hotel. I woke up two days in a row with my newborn's hair smelling with the stench of smoke from the comforter. The staff were not friendly. they constantly asked my two ethnic teenagers for their room key each time they entered the hotel. And once they took the key from my son when he was trying to use the vending machine to verify my name on the reservation before returning it back to him. lastly when I was attempting to get the continental breakfast, I learned that you had to pay for the breakfast. For some reason my son and i were picked out randomly amongst an entire crowd of people to be asked for a buffet a ticket.I inform them that I thought it was included being the fact that a majority of hotels I have stayed in have always included continental breakfast. Instead of her explaining to me nicely and in a professional tone, the staff member it loudly and rudely told me" you don't have any money you have to pay to eat here" I was so embarrassed that I just put the food down and walked away. of course I have money to pay for the breakfast if I have money for the hotel duh! She could have kindly informed me that it was not included with the traditional hotels day and that a buffet voucher can be purchased at the front desk or bill to my room. I just found it strange that she picked us out of the entire crowd to ask us.i did not appreciate her loud talking me. I also did not appreciate the other staff members standing around me and my son as if we were going to cause a commotion.amongst a few other things that take too much time to mention, I just decided to come upstairs and pack my bags and leave. I decided to stay at another hotel for the rest of our trip. such a disappointment
Would prefer to have a restaurant or eating options in the hotel.
Staff was very helpful in answering all of our questions. They were out of tickets for Disney but did get us taken care of for shuttle passes. Room was clean and bed felt great after a long day at the park. The provided continental breakfast was good, wish the hours went a little later for it. Had to pay for parking which seems to be an annoying trend that's becoming common with hotels. Just another fee they tack on to a ton of others. Most people who travel have a car when arriving at their hotel-seems unfair to pay to park where you're staying.
Facilities were very clean. The location was very convenient. The shuttle was a quick 5 minute ride to Disneyland. It was about a1 hour drive (with traffic) to Universal Studios. Bed was a little stiff and the pillows were very squishy. If staying for a while and you like to unpack, there's only an armoire.
The location and the complimentary breakfast. there were only 2 elevators. It became very crowded at times. They had women competing in a competition that was not family friendly attire.
Close to facilities such as Disneyland.
Nice shower, breakfast, and bed was comfy. The staff was amazing. Several surfaces in the room were sticky so I had to wipe them down with a wet wash cloth before settling in.
I like everything about this hotel None
it was close to disney and shopping no
the location to the convention center, it was awesome and the location to disneyland - great walking distance to all areas so the location was the best for me The internet was really bad. We had drop off's after paying and at least for two PC's we were unable to get back on after paying. I did get my money back on one PC but not the other. Not good at all should be up all the time.
great location to Conference centre and disneyland, food etc. Not a hotel as such, no hotwater jug, no fridge or mini bar, no milk on 2nd day. no room service food.
staff are nice and attentive
I liked being able to walk to the convention center. I didn't like the size of the rooms for the price. I have paid less in Vegas and Palm Springs to have a double bedroom. Plus I was unaware that not only was I paying extra for taxes, but that I was paying a nightly fee to Valet until I arrived at the Hilton. So an additional 60.00 a day was added to my bill which was not a wonderful surprise for a family attending a cheer competition. This will make us look else where next year.
Nice hotel, clean, good staff. Big room, comfortable bed Lots of extras (have to pay for internet, to go to gym). Lobby is dark and brooding.
I like the attention afforded by your counter staff, the services given by the SuperShuttle as it was not a hassle requesting for a pick-up service on our trip to Arizona, the serenity of the place and lastly, its nearness to disneyland where we had not encourted hassle getting a ride. the hotel my consider adding some fastfood outlets to cater to other international tastes.
location + staff high price + parking value
Good overall. No free wifii internet. It should be free because every other hotel offers free wireless.
the room quality was excellent. it was too busy and we were not notified of the large crouds to be expected which meant we couldnt use the hotel faciliities as we would have liked to at times
The 2 room suite is wonderful with a full kitchen. The floor in the breakfast area was sticky both mornings we were there. Spills should be cleaned quickly to avoid this.
Room was clean and just as advertised. Front desk Staff was helpful and went above and beyond to send balloons and cookies to our room for my son's birthday. Breakfast was outstanding each morning and the breakfast staff was amazing. The workers never stopped moving- cleaning, replenishing, and even handing out stickers and activity sheets to the kids! Location was great- quick shuttle ride (additional ticket required) right up to the gates of Disneyland.
The size of the room Breakfast was not included and WAY over priced. Also I think I was overcharged for parking.
Amazing proximity to major highways and Disneyland. Great restaurants nearby. Beautiful property with huge room and great amenities.
I love the pillows at Marriott! They are the best! My husband loved the soap. We ordered room service and the chinese dumplings were excellent. NO
This guest did not leave comments about this hotel.
Location, A/C was wonderful in the room with plenty of vents. We arrived earlier than expected and front desk staff was very accommodating to try and get us into a room early. Parking charges. $15 a night for self park or $20 for valet.
I liked the room and the friendliness of the staff. The walls were thin so I was woken up on a few occasions by neighbors and people walking in the halls. The room service was also late by 20 min.
The rooms were spacious and it was a close distance to Disneyland but also offered restaurants and shopping within walking distance. Staff was rude or non existent. Rooms were dirty. Found several small pieces of plastic on the ground that my infant could have choked on. No bags in the garbage cans. Room service food was horrible at best.
The large suite-style room.
The rooms were big The staff were not very helpful. When asked about transport to lax I was told to ring the company myself. We also asked for a late checkout the day before and confirmed it on the day of to which they said it needed to be organised 24 hours communication
Spacious room, comfortable bed. Manager on duty was very professional and know how to accommodate the guest. Housekeeper did a great job. Our room key was not working on second night. It was not convenient when the kids were asleep after the long day at Disneyland.. Apparently it's because I added a night so I have to re check in. Front desk didn't tell me and he claimed he did. He was rude
The hotel was definitely worth more than what I payed for Front desk wasn't sure about shuttle times to Disneyland for the race weekend.
We love the 2 bedroom suite and ability to sign into our Netflix account through the televisions in the room.
I thought the lobby and the hotel restaurant were fabulous! The restaurant had a wide variety of food all $10 and under. The quality of the food was amazing, aned room service was very affordable. This along with the price of the room made the whole trip a treat! The pool looks very inviting though we didn't have time to enjoy. Our room's air conditioner was a little old and loud, but it did nto disturb us enough to complain.
Loved: The pool/hot tub (open 24 hrs), the restaurant K'ya is delicious, the lobby is very nice, the hotel staff were pleasant, there are 2 shuttles that go to Disneyland, our beds were very comfy, overall I feel it was a good value. Hated: The size of the bathroom, they charge $10/day for parking, it's a little too far to walk to the Disneyland entrance, the room was not decorated and looked like it needed to be remodeled (in their defense I think they are in the middle of remodeling but hadn't gotten to the 5th floor yet).
Location is walking distance to Disneyland. Advertised 24 hour pool was closed without notice on website during our stay. Because this was the main reason I stayed here over other nearby places, I requested a voucher for breakfast, which I was given and appreciated. I was then scolded by staff for taking the wrong, hot breakfast and told that i was only entitled to bread and fruit.
We celebrated our 40th wedding in July of 2005 with 38 of our family & friends from around the country--our annv date is 8/15/65 but because of conflicts we had it in July--this is our 45th and we celebrate in Oct because of a wedding in Laguana Beach where we stayed in a sister hotel. The traffic is noise is constant
Rate was reasonable, terrific pool, bar and free computer facilities. Walking distance to disney land.
The restaurant was very good and very inexpensive. The bed was comfortable and the large, flat screen TV was quite nice. The staff was exceptionally friendly and helpful. I believe that my only complaint would be that the (complimentary!) wireless internet signal was a bit spotty. There were a number of times that I was either unable to get a signal or it was so slow that it was unusable.
The location was idea and the staff could not be more helpful. A great place to stay and I would highly recommend.
A Very Pleasant Stay . A Good Restaurant . Very Pleasant and helpful Staff.
Everything was great Clean rooms, great staff, price was just right, even the food was good ........ unfortunately there was a couple smoking pot at the stairs and the smell went inside our room I don't care if they smoke but I think they shouldn't done were there's young children around....
Location was spot on for Disneyland. I like it even better than the hotels on Harbor for this. Staff was friendly and room and facility were clean. They had a party in the restaurant but we were really pleased it wrapped up before 10 Room was really stale smelling and everything we have smells like that. Bed was really saggy and uncomfortable. broken stuff in the bathroom, Generally needs an update. We were also looking forward to a jacuzzi soak after our run but there wasn't one.
Courteous, professional, friendly staff. Quiet rooms. Weak wi-fi in the back rooms (10208) section.
Friendly staff, walking distance to Disneyland Room quality and cleanliness subpar, basic amenities (rollaway bed, pack and play, wifi beyond limited speed on one day) all required an additional charge. The appeal of the price, location, and attractive online photos quickly dissipated once arriving to our actual room. Better off paying a little more for a premium hotel in the area which ends up being around the same, since they won't nickel and dime you the entire stay.
My kids of course loved the pool It did say it was across the street from Disneyland but it was behind the park and was way to far of a walk for my grandfather just to get to entrance.
The room was not clean. With hairs in the shower of previous guests and I found a cockroach inside the room
Room was cute, spacious, grounds are beautiful and location is prime. Shower pressure and temperature were fantastic. Room needs updating. While cute, every panel of the wallpaper is peeling off the walls. There was a makeshift cover for the fuse box that was falling off the walls with exposed screws. Windows opened to exterior building walls. There was only 1 nightstand by the bed, no conditioner, shower cap, or tea by the coffee pot. General condition of the furnishings were old and need to be replaced. They overcharged me for parking, normally $20/car/night, and couldn't figure out what the problem was after they had already charged my card on file. Parking is a nightmare and is small and cramped.
Can't beat the location, an easy walk to Downtown Disney/Grand California. Well appointed, comfortable rooms. Nice staff and facilities.
Our spacious room and hardwood floors. Limited amenities. The parking fees and taxes. 27.00 total with ridiculous fees!
Proximity to work location Filthy room, mold, mildew and rot on most wood in room. Window facing major road in shower, thin walls, broken remote, old loud air conditioner, small black bugs under plastic cover on bed, overall unsanitary conditions and loud neighbors.
The online company I used for the reservation didn't get it to the hotel in a timely maner, and therefore check-in was delayed
The ambience is very nice , and a great resort style pool area to recover after a day at Disneyland! Asked for extra towels and never received them
Location My room was dirty my bed sheets had blood on it and when we call front desk they transfer to house cleaning and I told them that I need my beds sheet change and show them that there was blood and they say oh wow maybe it's the house cleaning maid nails
Many public spaces and public amenities are pretty good, underground parking is a plus. Bar and restaurant on site with many choices is a plus. Many restaurants around the area is also very nice. Rooms are clean and the size is ok. The facility is too old, funny smell in room.
We like this hotel with the reasonable price, location, rooms and staffs We do not like the noise of the kids still run around even at 11PM
Great area Needs updating
nothing. I have requested for non-smoking room, but got a smoking room. This is very bad...... There is no word that I can describe this terrible experience. This was the first time in my life that I was with the bad experience on my travel.
It ok. No
This guest did not leave comments about this hotel.
It was close to where we needed to be with family. The carpet was very dirty and the bed and pillows were very uncomfortable. We didn't get much sleep. The people in the halls were loud and we heard a person getting sick, vomiting.
Location and price. A little grungy in the public areas. The window in my room had no lock, but it was unlikely anyone would have climbed onto my second floor balcony to break in. But still, it should be lockable.
Clean hotel room, friendly staff, closet to Disney only one staff person working the evening we checked in 6/9/15, the tv did not work and the jacuzzi's hot water was not working. although the staff person was very nice, he needed help. our phone calls were never answered to resolve the two issues
I like the location because it's located very close to everything I wanted to do. Also, my girlfriend house is closed by. It can be very noisy on the weekends. However, I was placed on the top floor so it did not bother me so much The furnitures could be better. They are cracked and dated.
This guest did not leave comments about this hotel.
Washing machines in 3rd and 4th floors Location is not to far to drive and not to close to walk to and from Disneyland ,shuttle is expensive 3$ per person per trip
It is a very clean and friendly hotel. I would stay again I didn't like that I couldn't watch the angels game. They only have a few channels you can watch from. They need more options to choose from.
Everything was perfect. I'm a person that has a complaint for everything They didn't have a shuttle to Disneyland
Bed didn't have a comforter,also it was very hard.
We really enjoyed the kitchen. With a family of 7 and vacationing for 7 days, it helped in our overall costs. It would be nice to have a DVD player hooked up to at least one of the tvs.
The location was perfect--around the corner from Disneyland. The room was upgraded to a suite, which gave our family of 4 (2 older adults, 1 young adult and 1 teenager) more room to move around in, during the very little time we spent in the room. Microwave, coffee maker, and refrigerator were a plus. Accommodations were basic, breakfast was free but not tasty, and we didn't like the pitch for attending a time share talk.
Our whole family agreed that the breakfast was the best we have had away from home .... I personally liked the little store in the hotel and the room set up Parking!!!!!!!! And the fact that we had to take two different elevators to get to different parts of the hotel
Walking distance to Disneyland unless you have small children. Hotel and breakfast were great. Upon check in, only one person at desk and not a big variety of TV stations available, Otherwise it was fine.
I spended 5 days and I had a great time. Good breakfast, nice lobby, good size rooms, good for family of 6, two queens and a sofabed. I would come back. During my stay they were fixing some of the halls walls and it looked like a mess but I understand that when they finish It's going to be nice and clean.
I liked that it was close enough to walk to the parks. The staff was very friendly. Hotel was clean The bed was hard very hard! Hard to sleep on . I could hear kids all night running above my room, very loud, the old time air conditioner on the floor was so loud when it came on It would wake us all up! Only one area to get ready in the morning which is in the bathroom , daunting with girls. When we first arrived there were picketers out front, and were there every morning. I asked hotel staff about it and they seemed ok with it. if these things were updated the hotel would be great!
Decent stay for a couple days. Very close to Disneyland. Towels were not new and felt scratchy. Beds were comfy. Bedding seemed old as well. Room was spacious. Towels, pillows, overall old feeling to room. TV remote didn't work
I stayed here for 4 nights while on a trip to Disneyland. The facilities were clean and tidy. The employees were friendly and helpful. While I was in the parks my mom stayed at the hotel and utilized the pool and wifi. She liked that the hotel is far enough from the parks, where there was no one at the pool. It was well shaded and in it's own area. She liked the comfort of the hotel. The beds were comfy and I enjoyed my stay. The breakfast could be improved. It was cold cereal, oatmeal, toast, and fruit.
I liked that I was close to disney land. The front desk lady was really sweet with me. The beds were pretty comfortable and it was a natural hotel stay. I didnt like that there was never any parking late in the night. I also didnt like that there is a 100$ deposit due at the time of stay. Just copy the debit card and that should be good enough. I needed my 100$ in order to spend it on gas and disney.MAKE SURE you know this before you book your hotel. Other than that, meh. The breakfast doesnt contain much either.
It was very rundown , they're were insects In the bathroom and mouse droppings in cupboard nasty !!! The beds looked like they were 20 years old as well as the linens
Beds were great, very quiet rooms, Rooms were big and the Dorm Fridge and Microwave were just big enough to keep some cold beverages and make some hot snacks. Had a minor issue with the remote for the TV and they totally handled it... Folded up the blankets because I don't like the weight, when they made the bed, they understood and didn't put the blankets on... GREAT!
very convenient location to convention center room décor is dated, pillows were lumpy/old, breakfast buffet was not good. price for value was high for expensive tradeshow hotel rate
The location is great. Disneyland, several restaurants and a CVS are all within easy walking distance. The booking website listed "free continental breakfast" as an amenity. It is not free. The hotel charges for breakfast and daily parking. The "free" WiFi was terrible. The room also could have been cleaner; there was still a sock on the floor from a previous occupant.
Location is excellent Wi if on worked for few hours out of my 3 day stay. It was reported on several occasions to no avail.
I liked that it was clean and the room was pretty nice. It was everything I was hoping for. I had never heard of the this hotel before but it was within walking distance to the Anaheim Convention center and alot cheaper than the Hilton. I was worried as to how it would look, or if it would be clean enough, or worth the money I was paying. But all my fears were put to rest and I enjoyed my stay. I didn't like having to pay for parking at a Hotel I was already paying for but it was par for the course, with all hotels in the area charging similar fees. So no biggie I guess.
Location is awesome Moved to 3 rooms. All AC vents had mold
Disgusting dirty carpets, dirty sink, very uncomfortable bed, shower head not working. Very unfriendly staff. I travel for business every week sometimes to 2 different locations in one week. This by far was the dirtiest hotel with the most uncomfortable bed and the most disgusting bathroom and dirtiest carpet I have ever stayed in. Do not stay here Everything
Spacious and friendly
Good price for location and proximity to park. Super hot in the hallways.... Room AC worked fine but the hallways need AC.
Nicely updated. Having a k-cup coffee maker was nice Front desk was friendly and quick Would have been better if the room had a mini fridge. Maids started vaccumming the hallways at 730-800 every morning not a nice way to wake up. No free breakfast.
Price Front desk interaction was very uncomfortable
Restaurant Quietness Proximity to the park No free breakfast 14 dollar per day parking charge
The hotel was very close to Disneyland Resort and I was able to walk right over to the park, so that was extremely convenient. The price was comparable with other hotels in the area. Staff was very friendly at check in. Parking was not included in the cost of the stay, which at a comparable hotel in the area, it is complimentary. They also charge for their shuttle to the park, where it is complimentary for some nearby hotels. Also, no included breakfast.