Rooms have been nicely upgraded and appointed.
I love the gardens around the hotel. Breakfast ended too early for a holiday. Maintenance staff would not give pool towel because it was 10 minutes before hot tub was closing. I felt like a child be reprimanded by a parent. For $279.00 a night, I expected a little more.
Comfortable hotel, great staff. Sheets and towels as well as water in breakfast area were heavy on chlorine.
Stayed a night on the 4th of July weekend. From check-in to check-out everything was smooth. Clean exteriors and interior, great location (close to the beach and also a few pharmacies and restaurants within half a mile), beautiful landscaping inside the courtyard, pool area was also clean and well-maintained. There were a lot of guests that weekend but i didn't feel overwhelmed or crowded at all. The breakfast served in the morning varied from breakfast cereal and english muffins to egg omelette and BACON! Yummy. My family and I had a great time there and would gladly go back. The room felt a little bit crowded.
Clean Hotel, Courteous Staff, Good Water Pressure, Pool, Non Smoking, Great Continental Breakfast, Ample Mirrors, Clean Full Bath, Great Bed and Dresser. TV came with DVD Player, too. We needed assistance to operate the Cable TV. The Vanity mirror was loose.
Love the vibe and decoration did not like the noise level
The record player in the room was awesome. There was nothing that I didn't like
Lovely decor, but what's better are their attentions to details. There's a happy hour every afternoon, activities, and in your room a record player and an ipod doc, for those in to retro or modern. What a great hotel!
We arrived to find that the hotel was under construction. Not just a few discreet rooms, but the entire main lobby and a majority of the ground floor. There were construction workers everywhere. Dumpsters and trash were indiscreetly lying about the parking lot and grounds. Loud pounding, hammering, and skill saws began promptly at 8:00 am. Nowhere was it mentioned either on the hotel's website or on kayak's website that the hotel was under construction. In fact, the website stated that the hotel was "newly renovated". We visited the front desk staff, which could be found in a trailer in the hotel' sparking lot, and we're refunded $50.00 per night for the false advertising.
Loved the decor and design of the rooms. The staff was also quite friendly.
Excellent customer service in all aspects of the hotel. Checkin was awesome. Service at the restaurant and bar was great. It's a decent value in the Santa Barbara area. I've never been to a Kimpton prior but from my friends descriptions of other Kimptons this one is their budget friendly version where there's still a lot of style for the money though. It feels like a re-vamped 70's hotel that it is. I wish they had spent a little more money on replacing the door and window to something more sound proof and secure. You can see the outside between the door and the doorframe. For some reason you have to pull up on the door handle to open the door which made us think that the door was malfunctioning when it would open the normal way. For a new remodel there seems to be a bit more wear and tear than expected but maybe that's part of the 70's modern industrial design. The restaurant manager was berating his employees in front of the customers, which was really sad as the employees were super nice and helpful.
Hotel was quirky & fun! Doors to room were not sealed all the way-you could see light coming in from gaps
I stayed there only one night but me and my family planed to have another trip there with our friends. It had a unique design and professional staffs.
Goodland Hotel Goleta was awesome! The staff was super accommodating and I am definitely going back again. The place was so tastefully decorated and the food at the Outpost was pretty damn good. Love it! Nothing!
location was decent 346 for a motel?
Liked the newly renovated rooms and decor Didnt like that the entire property was a construction site. I think a huge discount should have been offered for vacationing at a construction site and having to check into a construction trailer. Was shocked upon arrival. The place is called hotel goleta but should be called motel goleta as it is a half renovated motel.
Loved the in room entertainment - a turntable with an album collection library - happy hour a bonus pool towels gym all adequate staff super freindly and helpful...eager to meet needs..service at its best...accompdations perfectly adequate - basic if you need a true description - but all you need in a beach town...
One of the cleanest hotels that we've stayed in while visiting Goleta.
The staff is friendly and helpful. Two bottles of water and daily breakfast are included. Free parking is free. The rooms are clean. Walls seem thin -- I could hear TV and voices from the next room. The windows don't have blackout curtains.
The rooms were very clean, the staff was helpful and friendly and the breakfast was very good The ice maker on both the 1st and 2nd floor were broken the entire weekend. You had to go up to the 3rd floor to get ice. Not terrible just inconvenient
The staff was super nice, the breakfast was the best of a lot of hotel stays I've had. Super convenient to UCSB. Clean, well kept. Parking was easy enough. And although my car battery didn't die another guests did and anot employee helped her jump her car which was really sweet. Quiet and great beds super comfortable and welcoming all around Pool was closed but that's minor I suppose. The price was outlandish though. But it was better than sleeping on a crowded floor.
Rooms had Bottled water and fruit and bathroom toiletries were nice
I liked that it wasn't far from activities, but far enough to relax. I was surprised with how quite it was, with how close to State Street we were. The staff were very friendly and helpful! The rooms were very clean, the building its self is older, however, they seem to have kept up on it very well. When checking in, I was told the Internet info was provided on the room card and it was not, but that was a quick fix by just calling the office. They didn't have pool towels ready, but a staff brought them to us when they were dry. Everything I read said the pools were heated, but only one out of two pools were heated. The parking was alittle tight, I have a big truck, but it worked out. Nothing was bad enough to to not come back again. We will definitely stay here again. (:
For a one night stay it was good Facilities are very old, any time someone closed a door the whole building shook. My son was worried when he could hear the neighbors showering.
The maids were so helpful, welcoming and friendly. Did their utmost to make our stay comfortable. Even though we told the front desk when we arrived that we belonged to their Rewards program and were staying for three nights, they put us at the far end of the building where the workers had rooms. They woke up early, made lots of noise loading their trucks and same was true when they returned in the evening. The grounds looked overgrown and dirty. Bed was old and uncomfortable. Next time we will stay at Best Western on Calle Real in Goleta. Much nicer.
Friendly and helpful front desk guys Old big chair in the room
Quaint and private. Not close to downtown
Clean facility Noisy employees ,room up against storage room.tight parking
adorable hotel friendly staff housekeeping was ok found previous tenants things
Only positive was the location and the proximity to Starbucks in the morning. Outdated furnishings that reminded me of the 1970s. Awkward layout of hotel so you can here everyone coming and going. Nothing upscale or even nice about the hotel and the $280 nightly rate is a joke. Hotel is in par with a motel 6.
It was quiet
It was quiet. Needs to be modernized.
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
The location of accomidations were perfect. They were very dog friendly in everyway!
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
The location. cleanliness, costs, fees, housekeeping
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
Needs some updating. Shower doors, etc.
Clean rooms, attentive staff at front desk Wifi didn't work in the room behind the pool, too much noise from neighboring guests
It's a decent bed to sleep in at a reasonable price for the city it's in. Room clean. Bad neighborhood, limited parking, 70's era facilities.
For some reason I felt this was an indoor hotel, not a motel. Past that shock, the location is very convenient. The room is small with a tiny bathroom. The bed was not comfortable and the cable tv has bad reception. Want coffe? Think again, as i checked the coffee maker there was an used coffee pouch in- do they ever get cleaned?! I say this is ok for a one night stay, not a good deal for the price.
It was a very clean hotel with an amazingly friendly and helpful staff.
very clean rooms,relaxing;quiet;friendly personal,fresh fruits in the room;nice location but far from the beach
The room decor, comfort and the surroundings were nice. We were in room 242 which was right next to the front desk, on the first floor. During the evening (10:00 - 10:30 PM) we could hear the noise from someone walking around in the room above. I couldn't figure out why there was so much movement in a small room. The same thing happened in the early morning (6:00 AM - 6:45 AM) It reminded me of a cheap apartment in New York where you could hear the person on the floor above bustling about, getting ready for bed and for work in the morning. Wasn't happy. Front desk said the usual.. "sorry about that". Words are words. Lowering my bill makes me feel a little better. For $300+ per night, I should sleep like a baby.
I enjoyed having the restaurant on site, the food was very good. And my son enjoyed the pool.
nice kitchen quite rooms no jacuzzi
Clean, new, comfortable and quiet. Liked it all.
Every thing was as represented, made my stay very easy.
Room have no insolution at all, can't sleep till 2am due to next door's noise.
Relatively quiet hotel away from the hustle and bustle of it all. restaurant on site. parking is near room. hotel was out of towels for pool area. had to wait 30 minutes for them to go and pick some laundered ones up. hotel is really outdated....wallpaper was peeling and ripped in the bathrooms...dingy green carpet was not appealing, nor was the dark old furniture. receptionist took a phone call as she saw me walking to counter to check in and i was left standing for well over 5 minutes. then, she wasn't apologetic at all and a bit cold.
For the price I paid that was terrible. everything was minimal. The breakfast was unhealthy.
Clean room. Good location. AC unit in the room is too loud.
It's was close enough to the ucsb campus so we could visit with our son and that was the primary purpose of our trip.
close to mall; good location; swimmingpool; claen expensive for such a simple hotel.But all hotels and motels are expensive in Santa Barbara, so this was the best choice for us.Breakfast was simpel, but that's what most motels are serving....simple breakfast (and awfull coffee!!!)
Dropped my friend off at ucsb and helped him move so I needed a place to stay The smell was horrible. It was a non smoking room but it smelled like smoke! The shower was ridiculously small. For $150 it was definitely not worth it.
Close to the airport (2 min. drive) Very small room. Older fixtures. Chipped, cracked bathroom flooring and lower walls. Needed paint job. Felt like a "tired" facility overdue for update. Very poor value for the money spent.
It suited our needs. Quite noisey
Hotel was good...clean, comfortable, convenient, but it was the staff that inspired me to give the excellent rating. They were the best I've ever encountered at a hotel. Gave good suggestions for dining and just very friendly and helpful with any request.
the beds were comfortable Their key system broke down and we were unable to get into our room for over an hour. Concerning and a inconvenience to end the night after a wedding.
Love the location - near Vons, In-N-Out ,and close to the freeway. The pool and spa are great and the grounds are very relaxing. The rooms are clean and the beds are comfy. This was the second time i stayed here. I really dislike the A/C in the rooms. they do not work right. It shuts off when it wants and goes on periodically. This NEEDS to be updated soon. I would definitely choose a room downstairs and facing the pond and pool.
Continental breakfast! Pool and Jacuzzi =) They did not have rooms ready. Waited 2 hours for our room to be ready! Frustrating!
Purchased this room on Hotwire to find it was $30 cheaper if I had called the hotel directly. Handicapped accommodations so that there was very little shelf space in the bathroom. Towel racks were grab bars next to the toilet. No place to sit except desk or bed. Used q-tips on floor. Second time that we stayed there but very disappointed this visit. Brunch was so crowded that you couldn't sit down and the staff couldn't keep things stocked.
The room was clean and comfortable. It was stocked appropriately. The room was quiet even though it was close to freeway. The breakfast was very bad. The eggs was over cooked, coffee was terrible, waffle taste like cardboard. The seating area was too small.
The room was decent and clean for the most part. There was a crunched up sock in the curtain, which was weird but we didn't mind it. Overall, the property was quiet, and we had a good night's sleep. Honestly, we spent very minimal time at the hotel itself.
The staff provided good customer service. Throughout the facility, it was evident that the facility is in desperate need of a major remodel. There was a constant musky smell in the facility. Fixtures were outdated.
Conveniently located on State street. Short walk to downtown, and across the street from Cantwells deli/market. Recently remodeled, so everything is new and clean. Towels were nice and plush. My room was small, but that was fine. Decent free breakfast in the morning, and the coffee wasn't bad. A tad bit noisy if your room borders the street. But traffic dies down at night, so it didn't keep me awake. Wifi speeds/latency weren't great.
the ping pong table was great! and the heated pool was nice since it got chilly at night. also, the older man at the front desk was very nice. everything else. for example: bad lighting, hard sheets; poor TV service; bent screen on window which meant we couldn't get any air circulation in the room without letting mosquitoes in, which meant we had to endure the very loud A/C when we wanted air circulation; water from the bathroom sink smelled strongly of sulfur; lots of fruit flies/gnats in the room, and some spiders, too.... you get the point.
I liked the convenience to major restaurants and shopping. It was not too far from the beach. The staff was friendly and accommodating. I can't think of anything that I didn't like.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
Great location/service and friendly staff.
Location Pool didn't open until 9:00!!
Very friendly and dedicated staff; breakfast included hot and cold items and was well-stocked with friendly service; pool area was nice and water was kept very warm; beds were comfortable, room felt spacious for a family; sliding glass doors to patio did an amazing jobof blocking street noise. We would definitely stay here again.
Staff, room, pool, location good breakfast. Liked it so much going back in December for long week-end.
Clean, walking distance from the beach, close to downtown Santa Barbara, good price, free breakfast Motel style with exterior doors, could hear neighbors coming and going (this was not actually very disruptive), slow wifi
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
The bed was so comfy and I like noon check out:) The room was a little small
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
Staff was very friendly and helpful. Can't beat the location. Incredibly loud drilling, construction or something going upstairs woke us up at 7 AM and wouldn't stop. That was a fun surprise. Tried to call the front desk multiple times with no answer. Eventually got moved to a different room where it was quieter but the hot water more or less didn't work. Also in the new room the overhead light for some insane reason randomly turned on at 6 AM every single morning and woke us up. Pillows left us with aching necks. For the money, the quality of this hotel was impossibly shitty. Staff were very friendly and helpful but whoever owns/runs this place is coasting on the location alone and keeps the rooms in an embarrassing state. Would not stay here again or recommend it.
Location close to the ocean and nice comfort areas. The bathroom was old, probably needs new plumbing fixtures. Also the tiles were very slippery. Refrigerator wasn't working, and ice machines are located in remote areas of the hotel grounds. The room was hot and humid, might need central air to help with this problem.
Absolutely loved this place. The beds were so comfortable, the staff was as friendly as can be, the bike rental was perfect. We stayed in early November for the half marathon (husband and cousin ran it) and the location was perfect. We booked early so got a great price. If you wait, the rooms can be very pricey. It's all about location location location. But we loved it!!!!! Will be back soon.
Can't beat the location right on the beach. Grounds are nicely landscaped and beautiful. Handy to have the continental breakfast provided (nothing special but ample fruit, cereal, muffins and coffee). Friendly staff. Rooms are sparse; walls are paper thin between rooms; all hotel room doors slam when closed, shaking our room each time hotel guests come and go. $30 a day extra to park on-site plus valet tips adds up quickly. Except for the fabulous location, hotel guest room feels like a Motel 6 (and we had a partial ocean view deluxe room!)
Location and bikes they provide Remodel going on upstairs from our room. Front desk never told us about it going on. Very noisy and they started at 7:45-7:00 pm
Location, location, location Roommate couldn't get into room before 4pm when she arrived mid morning. Not sure what priorities are used to determine which room is cleaned first... was it because I booked through a travel metasearch engine rather than the hotel? Also really surprised that the printer needed a cartridge to print, and staff was not able to print our boarding passes on another printer.
Attractive grounds The room was tiny and very hot with no air circulating. We had to check out.
Location It was an apartment converted to hotel ( I guess) . Hardwood floor when walking made screeching noise ... Also from top floor as well ... When the neighbor rooms use the restroom the water they use in shower or flushing sound was felt like it's happening next to you .. Had only swimming and not enough bikes so don't expect that you will be able to get one.. The telephone was not working ..
Good location Extremely overpriced hotel. We paid over $400/ night for a room with king bed, so small that you couldn't walk around the bed, room was called Santa Barbara but it was smaller that any room I paid over $400/ night. The tub was very gross and smelly, the headboard to the bed was scratched and disgusting. No air conditioning. Not nice service at the front desk. One of the worst hotels I have ever stayed in.
hotel milo was had lovely grounds. everything was nice quality and very comfortable. across the street from the beach and a close walk to state st. the staff (especially Sam!) was very nice and helpful. the walls were quite thin and I could every word from the people in the hall or those at the pool.
The room was hot, tiny and extremely uncomfortable. You couldn't even open the window because they had martini glasses, wine bottles, snacks etc in the way. There was no AC and only a fan. If they would invest in some AC units, it would have at least been tolerable. Some of the staff were rude as well. And it was overpriced. Don't stay here, stay anywhere else.
Location, good beds. They charged a $30 a day for parking and a $15 resort fee. We stayed two nights so that was an unexpected extra $100. The next hotel we stayed at didn't play any of those games.
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
The location was close to transit routes and restaurants The tv was in the living room with no tv in the bedroom, the couch and chair were worn and that's where the tv was
Large shower. Table with two chairs plus ergonomic desk chair and comfortable arm chair.
The bed was comfortable 4PM check in time? That is silly. Every place I've ever stayed has a 1PM check in. I got into town early and had to walk around on sit and wait because of this policy. I'll never stay at the sandpiper again
Very nice staff and nice room Shower leaves a little to improve.
Beds were comfortable. Rooms were clean and modern. Great continental breakfast with many options. Jacuzzi, pool, and gym looked nice. Could hear noises from people outside or in other rooms, but not the hotels fault and nothing too bad.
The breakfast in the morning was great. This is not a 3 star hotel. I would say it's 2. It was really loud. Bedding was not soft. Old facilities.
Everything was fine. No complaints -- but nothing was special about this place. We arrived late and left early so we were just looking for a place to sleep. The rooms were convenient, clean and comfortable. this was one of the few places in its price range that had a pool, free breakfast and Queen (as opposed to double) beds. $200 a night for what was basically a Motel 6 seemed pricey to me -- even for Santa Barbara. The breakfast was a little skimpy: I would have like bacon or sausage to accompany the scrambled eggs and typically a Danish or sweet roll is included. The conveyor machine wasn't working so the entire breakfast room had to wait to use the toaster.
The room was clean, remodeled and comfortable. It was a good motel for the price.
Breakfast was mediocre and shower was mediocre - kept being much too warm and much too cold. Found a few bugs in the shower room.
BED THE BREAKFAST
Clean, practical, comfortable.
Location. Front desk staff was very helpful! WiFi signal was spotty in our room.