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Goodland Hotel Goleta was awesome! The staff was super accommodating and I am definitely going back again. The place was so tastefully decorated and the food at the Outpost was pretty damn good. Love it! Nothing!
Love the vibe and decoration did not like the noise level
I liked the style of the hotel, sorta a funky vintage modern. I appreciated the record player abd Beach Boys vinyl in the room. The large shower was also welcome. Room was really quite small with no desk. This wasnt a working trip, so not a big deal. Also the cool armchair in my room had ropes across the armrests, which were really uncomfortable.
Excellent customer service in all aspects of the hotel. Checkin was awesome. Service at the restaurant and bar was great. It's a decent value in the Santa Barbara area. I've never been to a Kimpton prior but from my friends descriptions of other Kimptons this one is their budget friendly version where there's still a lot of style for the money though. It feels like a re-vamped 70's hotel that it is. I wish they had spent a little more money on replacing the door and window to something more sound proof and secure. You can see the outside between the door and the doorframe. For some reason you have to pull up on the door handle to open the door which made us think that the door was malfunctioning when it would open the normal way. For a new remodel there seems to be a bit more wear and tear than expected but maybe that's part of the 70's modern industrial design. The restaurant manager was berating his employees in front of the customers, which was really sad as the employees were super nice and helpful.
The restaurant had a solid chestnut soup. From other's reviews, this seems to have been a decent hotel at some point in time. It no longer is. Insects in the room, dusty, dirty bathroom, etc.
The record player in the room was awesome. There was nothing that I didn't like
Loved the in room entertainment - a turntable with an album collection library - happy hour a bonus pool towels gym all adequate staff super freindly and helpful...eager to meet needs..service at its best...accompdations perfectly adequate - basic if you need a true description - but all you need in a beach town...
I stayed there only one night but me and my family planed to have another trip there with our friends. It had a unique design and professional staffs.
Lovely decor, but what's better are their attentions to details. There's a happy hour every afternoon, activities, and in your room a record player and an ipod doc, for those in to retro or modern. What a great hotel!
Hotel was quirky & fun! Doors to room were not sealed all the way-you could see light coming in from gaps
location was decent 346 for a motel?
Loved the decor and design of the rooms. The staff was also quite friendly.
Comfortable hotel, great staff. Sheets and towels as well as water in breakfast area were heavy on chlorine.
I love the gardens around the hotel. Breakfast ended too early for a holiday. Maintenance staff would not give pool towel because it was 10 minutes before hot tub was closing. I felt like a child be reprimanded by a parent. For $279.00 a night, I expected a little more.
Rooms have been nicely upgraded and appointed.
Stayed a night on the 4th of July weekend. From check-in to check-out everything was smooth. Clean exteriors and interior, great location (close to the beach and also a few pharmacies and restaurants within half a mile), beautiful landscaping inside the courtyard, pool area was also clean and well-maintained. There were a lot of guests that weekend but i didn't feel overwhelmed or crowded at all. The breakfast served in the morning varied from breakfast cereal and english muffins to egg omelette and BACON! Yummy. My family and I had a great time there and would gladly go back. The room felt a little bit crowded.
Clean Hotel, Courteous Staff, Good Water Pressure, Pool, Non Smoking, Great Continental Breakfast, Ample Mirrors, Clean Full Bath, Great Bed and Dresser. TV came with DVD Player, too. We needed assistance to operate the Cable TV. The Vanity mirror was loose.
Hotel need to improve on they breakfast and hotel need NEW BED
i have stayed everywhere in santa barbara and this place is the nicest. super clean, great staff and brand new. Best hotel in santa barbara
Our room was large, clean, neat. and up-to-date. It was nicely decorated. Bathroom was clean. We also used the workout facilities. The equipment was adequate and basic (i.e. one stationary bike, 3 treadmills, one elliptical machine, and weights). The hotel was fine, however, breakfast was not included. We bought breakfast at the hotel.
its clean and comfortable should have full breakfast with the price I get this;)
Most everything. The dirty bedspread but they replaced it,
Clean rooms and overall well-maintained environment. Ample parking, free wifi, comfortable beds. Only downside would be distance to downtown Santa Barbara, but the drive is easy and not much traffic.
The Hotel provided a lot of needs without leaving the hotel no
This guest did not leave comments about this hotel.
Location close to campus. Not many other options, so...I'm sure it's ok, just frustrating visit for me due to issues listed plus a couple not listed. Disappointing for new hotel. Halls smelled of rotten eggs or sulfur. Outside keyed entry would re lock before you could open it. Required second person. Staff told me to just walk around to front. Pool deck was slippery and poorly lit at night.
One of the cleanest hotels that we've stayed in while visiting Goleta.
The staff was super nice, the breakfast was the best of a lot of hotel stays I've had. Super convenient to UCSB. Clean, well kept. Parking was easy enough. And although my car battery didn't die another guests did and anot employee helped her jump her car which was really sweet. Quiet and great beds super comfortable and welcoming all around Pool was closed but that's minor I suppose. The price was outlandish though. But it was better than sleeping on a crowded floor.
The rooms were very clean, the staff was helpful and friendly and the breakfast was very good The ice maker on both the 1st and 2nd floor were broken the entire weekend. You had to go up to the 3rd floor to get ice. Not terrible just inconvenient
The staff is friendly and helpful. Two bottles of water and daily breakfast are included. Free parking is free. The rooms are clean. Walls seem thin -- I could hear TV and voices from the next room. The windows don't have blackout curtains.
Service was solid. Decor and facilities need to be refreshed. Setting is amazing but about 20 minutes north of SB Lacked warmth and the little touches- felt like a group business destination. Sterile and needs a refresh.
The staff were very friendly and accommodating. Couldn't have been more helpful. The pools are warm and clean, there were good waves at the beach. I have seen complaints about no self parking, there is, it's about 500 ft before the main entrance, it says bacara, could not be more clear!! Not one thing. Serious!
I proposed to my Fiance at the Bacara and it was the perfect place. I set up all the plans through the concierge in the weeks leading up to the trip and everything was taken care of perfectly...and then some! The staff went above and beyond for us and made it the perfect place for the proposal. If the resort itself wasn't already enough, the staff helped make it the most special time for my fiance and I. I will definitely be coming back and i recommend the hotel 100%.
Helpful, friendly staff who were on it to help you at any turn. Beautiful room, gorgeous pools, lovely setting. Deck of pool should be scrubbed down at night ( lots of food waste, ketchup, etc left from previous days) and hot tubs could use a drain and scub/beach situation, a bit smelly.
Location is great, and the ground are fantastic to explore. We traveled not during peak season and received what we thought was a great rate, however our discounted rate translated into a down grade in room and service was compromised.
Resort was beautiful Service was poor and not enough eating pptions
Professional, friendly & accomidating Wished there were self-park options
The place is gorgeous. The bell service took over an hour to deliver my bags so my kids basically missed out on swimming that afternoon. The "Beach House" was closed so there were no amenities available at the beach: towels, board rentals, refreshments, etc... This was not made clear anywhere before arriving down at the beach. I was told it was past the end of "beach season" but the weather was beautiful and it was the weekend.
Such a great luxurious get away that's only few hours away from SanFrancisco. Staff was so friendly and super helpful. Anything you could ask for, they would provide.
Great location and amazing views, very relaxing place. Too overpriced for what you're getting, not worth it, in my opinion.
We liked the design and style comfort and the coziness of the place,before our trip I read some of the reviews that people said thier room wasn't clean me as a picky person when it comes to the hotel room,I was so surprised honestly it was very clean ,it's a good relaxing place.
Absolutely gorgeous facilities with attractive rooms and landscaping. Front desk staff was not friendly and the food was exorbitantly overpriced, even for a luxury resort.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
The location of accomidations were perfect. They were very dog friendly in everyway!
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
The location. cleanliness, costs, fees, housekeeping
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The gardens and grounds were absolutely beautiful - flowering plants, herbs, trees, all meticulously maintained. The accommodations were very attractive - all decorated in excellent taste. A beautiful, peaceful place. Food and wine and lodging were all excessively expensive. Not much to do there, no tennis courts, for example.
I really liked our room, it had a decent view of the ocean over looking the pool. The walk-in shower is always a plus, big bathroom, comfy bed, fast internet with lan and wifi, perfect location for beach and downtown access, balcony to sit outside and enjoy the weather, and lastly they actually have a lot of good tv channels to sift through at night before bed It's dumb, but I really didn't like that the tv is bolted into the wall with no hdmi access whatsoever. I usually always have my macbook on me for work and it has an hdmi out to view on flat screen tvs. This was actually my first experience where I couldn't hook it up. It's minimal but I was bummed cause I stay up later than most and would of like to watch something of mine. Nothing major at all hahah. Parking is a little minimal as well and tight. I'd advise leaving your car in a spot once you get one. UBER is extremely cheap in Santa Barbara and they're are plenty of drivers.
Was not told in advance about the parking charge!
Huge room. Great location. Little pricey, fee to park
Great location. Beautiful and close to shops on State Street. I also loved the linens and the soaps in our room. I had a great nights sleep. Other reviews complained about not being able to check in until 4:00. That is the policy so you should plan for 4:00. They stick to the policy. There is plenty to do within walking distance. They let us park our car and called us when the room was ready at about 3:30. For the price, there should be a microwave and refrigerator in the room. There was a stocked minibar refrigerator, but no place for my things.
The jacuzzi tub was nice as was the fireplace the could be seen from our bedroom and living room! Just minor things here and there. Nothing worth noting in this review
Same lobby , drive up entrance- like elavator was not working the enire stay there. I almost brought my parents. Would have been a disaster without elevator. they should have alerted all incoming guests prior to coming in. New room decor was inferior to the original decor. Pool water nice and warm- like. Jacuzzi jets were weak, alomost non-existant. dissapointed that they removed the Sauna. friendly staff- like.
Location is great. Cool old school elevator Water in shower cuts out when someone in another room flushes the toilet. Average hotel next to the freeway
This hotel was so sweet. It had an amazing staff, very accommodating. Awesome character... old elevator! The rooms were clean and comfortable. My husband and I were traveling down the coastline of California so he had stayed in a lot of hotels on our travels, and this one was the best hotel! Nothing
Very attentive staff, perfect location, quiet comfort and clean property. For such a small property....it had all of the amenities. Very nicely done. Historic hotels suffer from ambient noise due to old construction. You can hear guests in other rooms. It comes with the charm.
Very nice hotel, great staff, and it's so nice to get breakfast in the morning. Only complaint was we have little kids and so needed a room with two beds and the full beds are a bit small...even though they were very comfortable.
It was an absolutely gorgeous hotel. No two rooms are alike. Classical feel with a few modern embelishments. Heated pool was wonderful and hot tub was great. The staff could have been more approachable and proactively helpful. I saw a lot of forheads (looking down at computer screens or otherwise "busy" despite no guests at the desk. The hot water situation was less than ideal. Nosy yet what combination you did, it would periodically get scorching hot then cold, then resume a tolerable temperature for a few minutes.
This hotel was always beautiful - I like modern boutique hotel which this is not and I still love it - kimpton purchased it and added their touches which are great but didnt change the character of a beautiful hotel nothing
Lovely decor, comfy bed. Good location to walk and shop. Free bike loaners. Pet friendly. Complimentary wifi and coffee. Tiny rooms. Loud street noise all night. Inconsistent seevice, some great, some disinterested. Poor shower pressure. Weak air conditioning in bedroom.
Ian at the front desk was absolutely phenomenal. He went way out of his way to make sure we were comfortable, and gave us a fantastic recommendation for dinner. The valets were extremely pleasant, willing to help and attentive They seem to be a bit understaffed.
In heart of downtown SB, walking distance to Granada Theatre and dining/retail, beautiful Spanish Mission styling. Excellent service at valet parking, front desk, restaurant, and housekeeping. Wonderful canopy bed but definitely used the step stool. Only thing missing was a ottoman to put up your feet. Absolutely nothing. Expensive but worth the splurge.
Atmosphere is nice. Romantic. Room is cozy. Location is by far the best thing. So close to State street. 10 min to anywhere worthwhile. A bit noisy in the room. Rooftop is cute but small. Pool and jacuzzi is small.
Great service, nice rooms, amazing roof top area with pool/spa Rooms and bathroom a bit small
The restaurant and bar were very nice. Fabulous staff. We will be staying again in July as our daughter is getting married very close to the hotel. The individuals we talked to in setting up several suite reservations and possibly doing a bridal lunch were somewhat customer service lacking.
Very Quiet, very clean and friendly staff. Centrally located, walking distance to many venues. Great experience.
Friendly, knowledgeable staff High price for valet-only parking
The location was good. The hotel was very noisy and only moderately clean. There was mold in the bathroom and several spiders in the room. The bed was also unomfortable.
Beautiful hotel, nicely located downtown. Great restaurant. The pool staff was horrible. So slow, so inattentive, and kind of rude.
Great location with incredible staff who made sure my stay was top notch. They made my stay worth it. Room was becoming worn and torn, with some awkward elements like a flat screen in the bathroom that was too big for the space. I understand they're going for chic, but ultimately fell flat and was silly. Less is more.
The picture is COMPLETELY accurate, the room looks exactly as shown. There is an additional 3 seat table under the TV which both beds face. You can't hear the neighbors or the noise from the street. The AC is not loud enough to disturb sleep like I have experienced before in other hotels. The non-carpeted floors is a good thing to note in case you were expecting to throw down a blanket and pillow for someone who didn't want to share a bed. Free coffee in the morning and a pool, it was the perfect spot for what we needed!
Gentlemen behind the desk was very courteous and helpful
Walking distance to restaurants and necessities Poor bed, small space, no hair dryer, one mirror, stayed in two different rooms and one had lousy TV and bad wifi connection, too loud to hear traffic at 2-4 am, not enough pillows on bed. Room was very clean so tolerated inconveniences
Cheapest in the area. Walking distance to plenty of places to eat or buy amenities. Mattress was a rock, bed sheets were sandpaper. We could easily hear the TV next door and every single person that walked by outside the room. No separation between toilet and rest of bathroom (sink and mirror). Wifi cost extra.
Price Staff flexibility to give us a different room even though I accidentally only booked one bed but obviously a family cannot sleep in one queen size bed. Even though they were completely booked they made it happen. met all my expectations for a Motel 6
Clean and predictable, which is GOOD! You can count on Motel 6 to be the same generally everywhere. Don't like paying for wi-fi. That's silly in this day and time.
Clean and simple Very little toiletries no shampoo
not anything small dirty rooms. noise. would NEVER stay again
Price was relatively cheap for the area. Room was old, worn, and didn't look very clean. The worst part was the bed, with nothing but a extremely thin, non-thermal blanket to provide warmth. We were freezing the first night. The second night, we left the heater on but that woke us up every thirty minutes with it roared into action. Overall, I would not recommend this place. Spend a bit more for a room that you can actually sleep in.
Dropped my friend off at ucsb and helped him move so I needed a place to stay The smell was horrible. It was a non smoking room but it smelled like smoke! The shower was ridiculously small. For $150 it was definitely not worth it.
It suited our needs. Quite noisey
close to mall; good location; swimmingpool; claen expensive for such a simple hotel.But all hotels and motels are expensive in Santa Barbara, so this was the best choice for us.Breakfast was simpel, but that's what most motels are serving....simple breakfast (and awfull coffee!!!)
It's was close enough to the ucsb campus so we could visit with our son and that was the primary purpose of our trip.
It was close to the airport. Located on very busy, noisy intersection. Old building, small cramped room, small bed with poor mattress, very few electrical outlets to charge cell phone, watch, and computer. Had to unplug some lamps.
For the price I paid that was terrible. everything was minimal. The breakfast was unhealthy.
Close to the airport (2 min. drive) Very small room. Older fixtures. Chipped, cracked bathroom flooring and lower walls. Needed paint job. Felt like a "tired" facility overdue for update. Very poor value for the money spent.
Clean room. Good location. AC unit in the room is too loud.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
This was a very quaint hotel. It is a perfect place if you enjoy more of a 'bed & breakfast' inn-like experience (rather than a major hotel or resort experience). The staff was very friendly and made you feel like you were a guest in their home. Large, clean rooms. If you are accustomed to staying at larger, higher-end hotels and getting the full 'brand experience', this may be a bit dissapointing. My previous location before stopping here was the Ritz in San Francisco. The two locations are worlds apart. Again, the staff couldn't be nicer and the rooms were large and clean, but the facility did have a city 'grit' to it. This is a solid 3 star experience. But if you were expecting a 4- or 5- star stay, you may be dissapointed.
Staff is all very friendly and helpful. Location is great, walked to State Street, restaurants and shopping. Also beach, wharf and Funk Zone is walkable distance. Pricey, but then Santa Barbara is overall.
Nice room, friendly staff and good location, but just to expensive.
The room was beautiful with a gas log fire that added a romantic touch. The service was first class and authentic.
Quiet, the staff was very helpful, beautiful garden, patio, registration/sitting area. Even at the bookings.com price, it seemed overpriced. But I guess that's Santa Barbara.
The hotel staff was fantastic!!! We so enjoyed our stay at the Inn of the Spanish Gardens. We will definitely return.
Beautiful place to stay! I loved the fountain and being able to hear it from my room. The linens were soft and luxurious. The soaking tub was relaxing. I loved the spanish style and elegant touches such as the tile and bath fixtures. The continental breakfast was great. I wish there was more of a variety of food on the room service menu.
The room was fantastic, the staff and service exceptional. I really got the feeling that the staff would be happy to help with anything. the room was very bright and spacious in a typical 'Spanish' style. Could have stayed there far longer then the 2 days we had
Staff very friendly and attentive. Rooms were very clean and comfortable.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
Room small not updated
This place is really nice. The service was great especially when I showed up late at night. You do have to walk a little to get to your room since the hotel is mapped out kind of oddly. Trust me though it is worth it. The rooms are nice and clean. The only parking is by vale which they charge for. There is a bunch of parking on the street though that they tell you about so don't worry you will find a spot to park.
Location was great. The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
nothing specific, ordinary this was my first stay at this location, which I chose because of the Hyatt name. I asked for a "if possible" a room with a view of the ocean, the front office person responded by saying, " I see that you reserved a ordinary room" and she assigned me a room with a view looking over the parking lot. During my stay there, I did see many empty parking spaces in the lot, which requires an additional charge of $26.00 (twenty six dollars), and based on this observation, I think that the hotel was not full ? In any case, would I go back to this hotel, based on this experience, my response is NO ! Many other accommodations in the same area with better value. thanks,
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
LOVED EVERYTHING!! That it only lasted two days ;)
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
Clean facility Noisy employees ,room up against storage room.tight parking
Rooms had Bottled water and fruit and bathroom toiletries were nice
Only positive was the location and the proximity to Starbucks in the morning. Outdated furnishings that reminded me of the 1970s. Awkward layout of hotel so you can here everyone coming and going. Nothing upscale or even nice about the hotel and the $280 nightly rate is a joke. Hotel is in par with a motel 6.
The maids were so helpful, welcoming and friendly. Did their utmost to make our stay comfortable. Even though we told the front desk when we arrived that we belonged to their Rewards program and were staying for three nights, they put us at the far end of the building where the workers had rooms. They woke up early, made lots of noise loading their trucks and same was true when they returned in the evening. The grounds looked overgrown and dirty. Bed was old and uncomfortable. Next time we will stay at Best Western on Calle Real in Goleta. Much nicer.
It was quiet
It was quiet. Needs to be modernized.
adorable hotel friendly staff housekeeping was ok found previous tenants things
I liked that it wasn't far from activities, but far enough to relax. I was surprised with how quite it was, with how close to State Street we were. The staff were very friendly and helpful! The rooms were very clean, the building its self is older, however, they seem to have kept up on it very well. When checking in, I was told the Internet info was provided on the room card and it was not, but that was a quick fix by just calling the office. They didn't have pool towels ready, but a staff brought them to us when they were dry. Everything I read said the pools were heated, but only one out of two pools were heated. The parking was alittle tight, I have a big truck, but it worked out. Nothing was bad enough to to not come back again. We will definitely stay here again. (:
For a one night stay it was good Facilities are very old, any time someone closed a door the whole building shook. My son was worried when he could hear the neighbors showering.
Quaint and private. Not close to downtown
Friendly and helpful front desk guys Old big chair in the room
Our family of four had a great time at the Eagle Inn. Lovely rooms & super bathrooms. Breakfast was prepared and served individually. They even had cruiser bikes available that we used to explore Santa Barbara, which, given the super location, was easy to do. We liked the place so much, so didn't mind that there was only one queen bed per room. Rooms are too small for two beds, but fine with one bed. We also had one person who couldn't have taken the stairs, and were lucky to have downstairs room. Not sure if there was an elevator, so visitors should check for availability of downstairs rooms.
Great location, great staff, great hotel
A beautiful hotel with really nice comfortable rooms. In a great location only minutes away from the beach and a 10 minute walk from the main nightlife.
Good location for the beach area,quiet aeea but close to action.Reception staff very helpful. Queen room quiet small.Breakfast very poor did complain about the variety and lack of key products.Expensive stay and it lacked value for money.
Local to event Very rude staff
helpful suggestions and cooperation with scheduling two blocks from the beach
My boyfriend and I stayed here for 3 days 2 nights as a getaway trip from work and we loved our little cottage! We booked the Santa Cruz Cantina and it was perfect for us! We loved the separate rooms and facilities within our own private little house. The only problem we had with our room was that the drains in the bathroom sink and bath tub didn't drain properly. The plug seemed to be stuck and had to be lifted/taken out by hand in order for water to drain.
A quiete hotel located in walking distance to a number of good restaurants in the beach area.
The bedroom was amazing, perfect for lovers. The staff to the lobby was not really warmful
homeliness and location.
Very nice hotel with a friendly staff and in a great location. I will definitely stay again
Eagle Inn is an attractive, clean, and well-maintained property, and is close to Santa Barbara's happening spots. We were in room 102, right off the lobby, and adjacent to the breakfast room. At 7am every morning, there commenced from above and all sides such a clamor as to make sleeping past that hour impossible. Perhaps an upstairs room, away from the lobby would be better.