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The location, fairly central yet quiet street and close walking distance to the harbour and metro station.
Good room, although a little compact. Toilet was clean but small No
Clean, modern and stylish. The shower unit is somewhat exposed to the rest of the twin room making us prudish brits need to stare out of the window or pay close attention to a book whilst the other showered
the service was excellent, and the room was very comfortable. There was nothing which I would complain about.
the atmosphere and the comfort and cleanines of the room
modern, clean, amazing room layout and design TV system slow, complicated, useless for me. Strange internet provider, 9.95 EUR per day for WLAN, should be included in the rate.
beds to soft
Modern hotel, near the harbour. Surroundings undergoing major (re-)development. Clean, fresh rooms with cool open plan bathroom. Good breakfast! Wireless reception in room really poor.
The hotel is brand new and beautifully decorated. We had a wonderful shower instead of the often very high and slippery European bathtub. I would have liked to have taken the shower home. While convenient to the tourist buses, it was quite far from any metro stop. Hamburg must have some of the worst public transportation in the world. We only saw two buses operating on the weekend. We really had to take taxis to get anywhere. A hotel near the central station would be more convenient to the central metro line, but we truly enjoyed the comfort of this lovely hotel.
Location and friendly staff
the single rooms are poor en small
The staff, especially Yan, were so nice and so helpful. I thought the breakfast was a bit expensive, especially if you were only having a coffee and some cereal
Good location, good break fast, tidy room. Small bed.
It was very close til Reeperbahn I got a flat tire, but the staff was very helpfull
It a nice hotel, centrally located. The rooms are a bit old, but clean and confortable. Breakfast is great! I can recoomend this hotel and consider staying there again! Parking lot are limited, but public transportation is nearby!
location, room works in progress, poor reception
Excellent location, good overall facilities, friendly helpfull staff, excellent value. It would have been nice to have the Bar open a little later but it was ok as was
Friendly staff, close to reeperbahn but good distance away from it Rooms a little small
great location nice staffI liked the personal parking garage....coool
near where I needed to be be and public transportation Room was too small and except for 4 hangers to hang a coat or jacket, there was absolutely no room to store your clothing (no cabinet, no drawers, nothing)
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
The design and spirit , difference of style variations poor ventilation in the front building
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
Very good, very stylish and trendy
The lounges, the bar, the Dedon corner, the restaurant, the room
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
breakfast should be included in the price
the bed and the pilows
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
Perfect location, walking distance to the old city center
room was ok for a double room and very clean poor breakfast but accetable
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
Clean, bright, friendly, comfortable and excellent location. A good choice.
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
All clean, all good
the size of the room was surprisingly good
A good hotel at a fair price.
The position and the comfort of the rooms. Very modern and up to date facilities. Breakfast was varied, fresh and delicious. Thoroughly enjoyed our stay and would recommend to others.
The size of the room and facilities such as kettle and microwave.
Excellent location - spacious room - quiet - any extra is much too costy: Internat connection, room service, breakfast
Big room (suite style), clean and attractive. Very good bathroom. Quiet hotel, although near busy street and area. The pillows provided were awful,since they are too soft. The internet in the lobby costs 5 euros for 15 minutes - something unaceptable nowadays and in hotels of this level.
Friendly staff - Breakfast menue restricted for the price .
The room was a great value because it had an additional sitting area. The location was perfect and had many restaurants and evening entertainment near it. The breakfast was too expensive. There was not enough front desk personnel in the morning hours when the front desk was busy with check outs.
I liked its location and friendly staff Room wasn't cleaned during the stay.
It is on the Reeperbahn, so great for night life in Hamburg. The staff allowed us to book in at 11.30am, which was very helpful. It was very noisy at night - not an issue for us and it was obvious when booking that it would be, but definitely not good for families etc
staff were friendly, room was clean and despite its location it was quiet.
Rooms were clean and had a shower. Ideal for Stag do's. Teyn
Excellent location for young people who want to go out at night at the Reeperbahn. Cheap and not far from the city center, so it's ok for back-packers too. Cover the windows a bit more more, too much light in the morning. If you went out at the Reeperbahn clubs, the few hours you can get to sleep are in the morning:) Everything else was fine.
Friendly personal, very good located Sometimes a little bit loud outside - but ok for this location (Reeperbahn)
Central location Stained carpets, basic facilities, smelt horrible, no rubbish bins, shower leaked, no fire escape, etc etc!
The staff were very friendly, layed back and helpful, the room was very clean. this is awesome budget hotel and is more like a 2 star. Rooms did not have a safe.
The location was great for Reeperbahn, rooms were clean, big and great value for money! Nothing.
Quiet area. They gave me a room which was outside the hotel facilities.
Great internet facility convenient location for shopping and plenty of bars/cafes at which to eat. Fridge! No tea/coffee making facilities
A basic hotel but very well kept and perfectly suitable for the purpose of our trip. If back in Hamburg for the same reasons would be more than happy to stay there.
Good location, nearby S bahn , St. Pauli, etc...Clean
Nice and helpful staff
Location is good,very close to the heart of nightlife. 5/10 minutes walk from St. Pauli station. Walking distance (or few Ubahn stops) to the port.Bathroom in the room new and clean. It is a very simple and basic accomodation; bath towels smell weird...
Central for Reeperbahn, very close to St Pauli Football Stadium and the match build up, bars and food right outside. Had 'family room' which was two rooms, a shower room and small kitchen. Room ok although 2nd bed was a sofa bed. Shower head not fixed to wall but plenty of power etc
Very friendly and helpful staff. My room was of good size Feel it is little overpriced for the basic facilities provided.
central located in St. Pauli, 10 min walking distance to metro, 5 min to Reeperbahn. Many restaurants and super markets also opened on Sunday within walking distance. Internet did not work in hotel room. After asking the next day, the reception opened a special room for me (but only when they were present). Reception only available 5 hours per day, therefore no possibility for luggage depository.
The hotel was central and the rooms were clean I am unsure if i have payed twice as i had booked the room with Booking .com but the hotel would not let me check in untill i had payed for the room. If this is the case i would expect you to refund the first payment. I have the reciept of you need it.
The Hotel is located near the city centre.
The location was perfect.All the staff were curteious and efficient.
breakfast was very good for a 2 stars hotel, kea card system is very practice
we were only at the hotel for a total of 6 hours. that was just sleeping.
The hotel was very clean. Breakfast was great. Staff were efficient and friendly.
Location is good, My girlfriend has discount for free breakfast by ISIC card in IBIS hotels.But manager refused.
The hotel is convenient...staff were helpful
Clean, modest hotel, good situation. Parking garage just under building, near metro station. Wireless internet connection too expensive 8.90, and it is per pc not per room. Internet connection should be include in hotel price or be modest.
A friend of mine had recommended the hotel to me, but other than the location, I knew nothing of the hotel. I found it basic, clean, and very satisfactory. Even having a room overlooking the main street, the noise wasn't too overbearing
Location in middle of the town, very good No everything was fine
Good position. Nice staff.
Location, environment, ambiance, athmosphere, cleaniness No parking facilities
Good food, very central and nice staff.
it is close to everything, good and worst places(i mean sex shops) but we are not disturbed in any way, location is good for to reach anywhere you want to go, it is up to you to choose the places you want to eat and enjoy, you can find everything together in walking distance
Noise from the techno club downstairs until 9am in the morning.
All very good none
Early check in Saund
Cheap to stay, decently clean Rooms had twin beds, smaller than hotel rooms in the US. We were charged for breakfast in the morning despite no one telling us there was a charge and 1 woman working the breakfast area telling us it was free when we asked her. The front desk refused to accept that anyone said that and laughed at us as if we were crazy, despite the fact that we asked the woman working in the breakfast area if it was free and she literally said yes. Other than that, no issues.
We did not like drunk people shouting for 1/2 an hour at 7 in the morning.
Big and clean room, good location - close to the city, receptionist was really friendly and nice, good heating in the room. Overall ideal for short stay - nice and cheap. Also, if you want to park a car there, you can get a parking permit at the reception for free so you can park at surrounding streets for free (but it's not easy to find good parking spot late at night - after 21:00) no night tables near bed, no fridge - quite empty room, only small window, so not much daylight
The welcome was good and the receptionist very helpful in recommending places to eat. Breakfasts are ample, if fairly standard. The facilities were well-maintained and everything worked. The bedroom lacked soundproofing which was an issue as it was located on a noisy ground floor corridor. It would have been nice to have had coffee-making facilities in the room.
The family room is very comfortable. Should provide some cooking stencil such as kettle, knife and etc.
Great room for such a reasonable price. And the locations is ideal. Regretfully no elevator
No phone in room, no clock in room. Desciption of amenities was not what I received.
location, very close to the nightlife no.
Hotel re-furbishmnet almost complete - still a few bits to get right. Room not cleaned during stay.
free wi-fi internet in the room (my room was just above the entrance hall)
it was in easy reach of all the facilities and amenities in Hamburg The bed had a leg missing,there was unfinished work in the shower room (Holes where the taps were), the Dining room is in the same place as the reception, parking not brilliant it was hard to find a space near the hotel,these are not complaints as it did not effect our stay,other than that it served the purpose.
The Altan Hotel was in a very convenient location with easy access to transport in order to get around Hamburg. The staff at the hotel were very welcoming and always avaliable to help. Although the hotel was good value for money, the cleanliness of the room was of a lower standard than expected.
Hotel room was clean and refurbished. The hotel entrance and the reception is in a pub, however it wasn't noisy at all, but i stayed there on tuesday night, so there were just a few guests in the pub. The room and the bathroom had windows, however they were covered with decals, because there was a wall just 1 meter from the window.
Internet worked not only near reception, but in room too. All ok.
Not very good with children, stairs
I liked staff of the hotel. Conditions were not so good, but it was the cheapest hotel in this region. Toilet is not in every room. Sometimes we had little problems with water.
The 24/24hr availability ; the price.
the staff is very nice and helpful. the hotel is in a lovely position for the hamburg nightlife. only little thing is too many stairs! and well if you're on the last floor you have to go to the lower for the toilet.
Great location, open all hours, room clean and as advertised.
The room is ok with Wc and shower in the bath.Optimal position between 2 fantastic district (S.Pauli and one near Hotel I don't remenber the name but you see becouse the are a lot of people).Metro stop (Line S3) the bus stop next S.Pauli. I haven't breakfast....
The staff on reception are helpful, friendly and speak english well. The hotel has a general warm feel about it, particularly in the lobby. My room and my friends room both stunk of cigarettes, even the duvet and pillows stunk, yuk.. not nice. This meant that despite my best efforts to keep the room warm the maid had to open the window every morning and leave open.
everything i needed was available location is so so
The location was ok Too expensive, room too small, no tea or coffee making facilities in the room.
Available parking No aircondition
Location is good, close to either reeperstreet and fish market, good choice for a short stay bath room is way too small
The walls in room 103 needed repair and painting.
Proximity to the city centre.
friendly staff, easy to find. breakfast wasnt worth 9 euros
room was a bit shabby for the price they had no dedicated non smoking rooms
Location was very good. Walking distance to the reeperbahn. Very good for clubbers. Good for 1-2 nights stays. The price i had was very good. (59 Euro/night) Check-out at 10:30 am in the morning was really unique and not comfortable. Bathroom was really small.
The breakfast was vast but a little expensive - 9 Euros. The room was clean and comfortable and the hotel was in a very central location to public transport and the St. Pauli district which suits young travellers with cool cafes and bars. The internet in the foyer and wireless was not working for the first two days of my stay and staff didn't really seem bothered about it which was annoying as I needed it for work. They eventually fixed it after me hassling them repeatedly.
Provision of earplugs (nice client friendly service - did not have to use them though, even not on a saturday night) Not very clean - I'm sorry
Location - On the Reeperbahn close to all clubs and bars. Friendly staff. Great base if you party till late. Bars dont close on Sat night. On Sunday morning the Fish Markt opens at 5am and the party carries on. Rooms facing main road can be noisy - ear plugs are supplied by the hotel. No breakfast facilities other than coffee/tea, cafe's close by.
When we arrived with my boyfriend the hotel was closed and alothough there was a number to call the staff arrived after almost an hour with no rush at all!
Friendly staff. Decently furnished room. Clean. Good location in between a U-bahn and S-bahn station. Bath towels could be bigger and there were no shower gel provided. No lift.
Conveniently located. The room was large and stylish. The bedsheets were not very clean although the room was. The entrance stairs could be too steep for some with heavy luggages. This is a primary location on Reeperbahn. Not advised to children and older people who need some assistance as the staff is there on a minimum basis. A good place for couples on a limited budget that want to have fun in the city.
Helpful, friendly staff, great location and pretty good value. No breakfast, but there's plenty of options in the area. Would definitely recommend for a night or two.
Clean and spacious room/bathroom. Excellent location in Reeperbahn. If you spend your time in St.Pauli/Reeperbahn, this is a good choice!
the black cat! - washroom
The "Reepeebahn" charm of the hotel ie mirror on the ceiling in top of the bed. The room including the sheets smelled like cigarettes smoke while I asked or a non smoker room in the booking reservation in booking.com. Also lots of stains were visible on the floor and on the sofa. No toilet paper the first day.
Excellent location if you think spending time in Reeperbahn. TV didn't work, no radio, no breakfast..but you'll get everything by stepping out on the streets.