Hartford Hotels

The parking lot attendant was rude and not helpful

Clean and nice space. Great staff.

I like nothing

Everything

I liked the big spaces and the comfort of the bed

The room smell like smoke and the neighbors were noisy.

Hotel right on our route. Staff efficient and pleasant. Room clean and comfortable. Kids really liked the breakfast-- particularly the make-your-own pancake machine!

A/C unit cycled on and off loudly, waking me up. Didn't bother the kids though.

coffe maker broken

Location

I was charged twice for the room. When I called to find out what was going on the staff was disorganized and unhelpful. The manager was disingenuous and cold.

There was a fire drill on one of the nights at 3 a.m. Someone pulled the alarm for fun.Obviously this made for a difficult night and an even harder morning. Other than the fire drill, I enjoyed my stay.

The front desk attendant was wonderful. She helped us with cab information and offered us toothpaste and deodorant as we had forgotten to pack ours. Excellent location to attend an event at the XL Center.

A little run down. Wallpaper peeling, dusty. However, I noticed they were in the middle of renovating the entire hotel so I assume these flaws will be gone soon.

Smell. The place appears run down.

Wasn't bothered by staff

Everything was dirty. Some toilet amenities appeared to have been used. Remote control had to be used with a plastic bag over it because it was so dirty.

Carpet new and recently painted Very close to downtown Hartford

Had to drive to restaurants Very basic breakfast

Excellent Food

Didn't like you had to pay for parking when we were staying at the hotel anyways, also for that amount there should have been continental breakfast offered.

This was far more than I expected from a Red Roof Inn. It was attractively laid out, with pleasant furniture, quite spacious and with a lovely bathroom. The staff was very helpful, and the location could not be beat: by a large, walkable park.

Nothing: it was flawless in every respect, quite luxurious in fact.

Front staff very nice

Cigarette burns in sheets in non smoking, dirty toilet, old soap from previous stay, damp rug