Book Hertz hire cars in Carlsbad

Carlsbad, CA, United States
8 Dec — 15 Dec
Same drop-off
Carlsbad, CA, United States
Wed 8/12
Noon
Wed 15/12
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Carlsbad

Overall rating8.0 ExcellentBased on 52 reviews
Cleanliness
8.5
Comfort
8.1
Overall
7.7
Pick-up/Drop-off
7.7
Value for money
7.8

Recent reviews

Traveller rating
17
4
6
5
0
Find reviews that mention:
5.6
Car was excellent!! Rental process a nightmare!!Pros:The car was a 2015 Toyota Camry and was a beautiful car. It drove amazing and was spotless inside and out. I made my reservations online for a one week rental from Monday to Monday November 9 - 16 for an economy car. Money was a factor in using Kayak, it had the best rates. I was in Carlsbad visiting family for Veteran's Day, which is also the 3rd anniversary of my son Navy SEAL Rob Guzzo's passing. He rests at Rosecrans National Cemetery. I was staying in Carlsbad with his 5 year old daughter's family. The Hertz Rental officer was 3-5 mins away and therefore very convenient. I went to pick up the car with my granddaughter's mother, Rachelle Trussell.Cons:We picked the car up on Monday 9 November, it was a rainy day. The rental associate was very kind, funny, and accommodating. I've rented dozens of cars in my 30 years in the military and very familiar with the up sale efforts at the rental counter. I made it clear I did not want an upgrade car, insurance, or any other added expense. The rental associate acknowledged my position and assured me the rental amount for the week...$139.00 including tax and fees I believe....would be honored. Rachelle Trussell wanted to pay for the rental car for me as a kind gesture and her debit card was used. Billing was a nightmare!! Her card was put on hold for a total of $600!!! and it was VERY difficult to get it released. It reguired several phone calls between Hertz (requiring a Superviser's attention) , the bank, myself and Rachelle. Finally the excess money was released! The hold of over $400 for over a week put a financial strain on an already stressful and emotional situation.Reviewed 23 Nov 2015
review fromkayak
6.0
Cons:The rep helping me initially brought me a car that smelled horribly like a wet dog. I brought it to his attention, and he actually said “i don’t smell it”. Quite absurd as the stench was overpowering. He clearly was ‘testing’ to see if he could rent it without shampooing the smell out. I requested a different car and he accommodated me.Reviewed 19 Jan 2018
review fromkayak
6.8
Cons:The agency is closed from noon on Saturday to Monday morning. Inconvenient compared to competitors.Reviewed 14 May 2019
review fromkayak
8.8
Pros:I got upgraded for no charge.Reviewed 23 Aug 2017
review fromkayak
10.0
Pros:the girls that helped us with the pick up and delivery were great!Reviewed 10 Sep 2017
review fromkayak
10.0
The Nice Man At The DeskPros:The man working the desk was incredibly friendly and helpful. Gave me my options, made sure I got the best bang for the buck (I pre-paid online so it didn't really matter) and got me a great Camry.Reviewed 10 Jul 2017
review fromkayak
10.0
GoodPros:I got my car on time used it and returned it. Simple.Cons:The guy was so talkative and I just wanted to return it.Reviewed 30 Dec 2016
review fromkayak
10.0
Pros:The customer service gal, Jade, was professional and knowledgeable.Cons:Location, customer service person Jade, clean carReviewed 21 Feb 2017
review fromkayak
4.0
Cons:was not told that pre -paid gas purchase for for a empty tank. remote Key did not work. alarm went off every time I unlocked the car which I had to lock and unlock with the key. Sad!Reviewed 25 Aug 2018
review fromkayak
8.8
Pros:gas mileage was goodCons:cruise control did not workReviewed 2 Nov 2017
review fromkayak
4.4
Pros:The staf was nice..Cons:Well... I make resevetion on line when a went to pick the car they said theyNo have A car to give if i can wait hour i will call you..they never call me back .... I need to get uber for my destination 3 times is very sad... To go true that..make sure call before go to pick car...Reviewed 11 Nov 2019
review fromkayak
4.8
Pick up time was running late and Nothing they can do about it.Pros:PricingCons:Unable to pick up car after a fleight delay. The guy was inside, they were closed and there was nothing they could do for me. Called another Hertz location and the wanted to charge me double... no car rental, outin the street, with my luggage... The guy at Hertz in ocranside blvd in oceanside ca could have had better customer service by going above and beyond to help someone that really needed help.Reviewed 15 Apr 2018
review fromkayak

Where can I find Hertz hire cars in Carlsbad?

6030 Avenida Encinas, Ste E, Hertz car hires

Address

6030 Avenida Encinas, Ste E

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 760 579 0072

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Carlsbad

  • Intermediate car hires from Hertz in Carlsbad are around 20% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Carlsbad