Reviews for Hertz in Florence
- All reviews 100%
18 Nov 2017
Cons: Rental agreeement was not appropriately filled out my employee...it was essentially empty. We called almost every hertz around the Rome area after our original drop off loctation was not located where is was listed on google. It was very difficult to navigate to, we finally found the place, and there was a sign saying they had moved. We tried to call numerous different numbers (including US numbers) at different times of day to arrange a different drop off time and never were able to contact anyone. The people at the airport hertz in Rome were not friendly when our paperwork had not been filled out by the Hertz in Florence.
20 Oct 2017
First Italy Rental Experience
Pros: Great counter support, and a good car - it all made for a great overall experience. Costs were quite reasonable.
12 Oct 2017
Because we had to change the name Hertz charged us an additional 80 Eu
Pros: Very pleasant personnel
Cons: Having to pay the 80 euro fee when our original reservation was for 40 euro it became 120 euro
2 Oct 2017
Pros: Very clean. Easy and friendly pick up.
Cons: Extremely difficult to get to drop off location. Many one way streets blocked our path. Drove around for an hour at fro off destination.