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4.0
Pros:I was grateful to be able to rent a car and in the end it worked out okay in spite of the risks/concerns about the rentalCons:They were only open after 8 PM (on Saturday) which was after we had to check-in. That meant we had to pay for parking until 8 PM ($8/hour) and leave it is a specific spot. Additionally, we were not there for the "inspection" to verify the condition of the card. On top of that, they charged us $15 for cleaning the car. Other factors were that, since we didn't pay for additional insurance, they placed a $4,500 hold on our credit card. The location is very hard to find if you don't arrive at the international terminal. In fact, you have to get escorted back to the counter.Reviewed 8 Jun 2021
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6.0
Pros:Guess they don’t know how to read the contractCons:No comentsReviewed 30 Dec 2020
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6.4
Pros:YesCons:They forced me to buy insurance that I already had trough my credit cardReviewed 6 Jan 2020
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3.6
Pros:Staff was nice.Cons:Forced to buy the insurance. The car was so basic It didn't have heat. Electronic key didn't work. Trunk didn't work, inside light didn't work.Reviewed 26 Sep 2019
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2.0
Cons:Hertz refused to rent the car because they didnt have the category available and refused to upgrade on the same price.Reviewed 16 Sep 2019
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2.0
Peru Hertz did not have the car I reservedCons:The reservation was for 8 am. The agent at the counter told me it would not be available until 6 pm. I had to go to budget and rent a car at a much higher rate.Reviewed 24 Sep 2018
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2.0
No cars availableCons:When I arrived, Hertz informed me that they suffered an internal error and did not have a single car that they could rent to me. Said it would be at least 3 hours before a car would be back. I had to cancel the reservation and visit a different company’s counter, where I was able to rent, but at a higher rate.Reviewed 23 Sep 2018
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2.0
2nd time issues with hertz in limaPros:The hertz nameCons:They did not have my reservation, the rate at the counter was much higherReviewed 19 Jun 2018
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6.8
Charged more than they should havePros:The car was clean and nice.Cons:Pick-up- we were forced to purchase "mandatory" insurance that more than doubled the price of our entire rental. Drop-off - The agent first tried to charge us extra for miles, because he said we only paid for 2 days of a rental. I had pre-paid for 3 days, and had to show him the confirmation twice, where it was clearly written "3 Days". After he couldn't charge me for extra miles, he tried to charge me an extra fee for picking up and dropping off at a different location, even though I had specified (and paid!) for that when making my reservation. Drop-off took well over 45 minutes - I have never had a car rental drop off take so long or have them try to charge us for so many bogus charges.Reviewed 29 May 2018
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4.0
Crazy deposit!!Pros:Hertz car conditions are normally goodCons:I found the 1,500 USD deposit extremely crazy. I normally rent with Hertz but Peru rules are nuts. I cancelled itReviewed 22 May 2018
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10.0
Easy and informative rental process.Pros:The employees were very helpful and attentive.Cons:n/aReviewed 18 Mar 2018
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- 25% of our users found hire cars from Hertz at Lima J Chavez Intl Airport for £20 or less
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