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Book Hertz car hires at Lubbock Airport

Driver's age: 25-65

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Small car

Small

Transmission type Manual transmission

Medium car

Medium

Transmission type Manual transmission

Large car

Large

Transmission type Manual transmission

Luxury car

Luxury

Transmission type Manual transmission

Van car

Van

Transmission type Manual transmission

SUV car

SUV

Transmission type Manual transmission

Commercial car

Commercial

Transmission type Manual transmission

Pickup truck car

Pickup truck

Transmission type Manual transmission

Useful Info

Does Hertz offer shuttle or airport pick-up services from Lubbock Airport (LBB)?
Yes

Reviews

Overall rating6.2 OkayBased on 10000 reviews

6.8

6.8

6.2

6.2

6.2

Recent reviews

6.0

The pickup was very confusing. Of course they tried to sell us some insurance package without making it seem like it was an option which was annoying. But then the girl at the counter told me to head across the street and to level 2 where they would pull up the van. After walking myself, my wife, our four kids, and our 6 suitcases over we waiting for several minutes before I asked a lady at a desk where to go for pick up and she said to walk down to the reserved. So we all lugged our luggage and walked down where we did some more waiting and finally someone from another rental car company came up to us and checked my papers and said we were in the wrong section and to go back to where we were. So we did. Waited and waited over 30 minutes and asking the same lady several times who finally made a radio call and the van showed up 5 minutes later.Reviewed 24 Jan 2026

review from kayak

kayak

4.0

It would be nice is the extra cost were identified in the original booking. Spent 300$ more than I had planned.Reviewed 23 Jan 2026

review from kayak

kayak

6.0

Hertz classifies the Rav 4 and the Corolla Cross in the same class. So you think you are getting more for your money, but you aren't. Also you have to read the small print. The deposit that you have to leave if you useyour own insurance was so big that I had to buy their insurance so the hire cost me 50% more than I budgeted.Reviewed 20 Jan 2026

review from kayak

kayak

10.0

Great value - thanks !Reviewed 20 Jan 2026

review from kayak

kayak

8.0

Keep cars in better shape, especially the cleaning was bad. Besides all good!Reviewed 14 Jan 2026

review from kayak

kayak

2.0

Had to get local police to help with the changed office pick up point, Then waited 45 minutes at the drop off to get a ride back to the cruise ship and was literally less than five minutes from being left behind. Car was old and needs front end work. Almost felt dangerousReviewed 13 Jan 2026

review from kayak

kayak

2.0

The customer service team was trying their hardest to make sure I felt like my business wasn’t appreciatedReviewed 13 Jan 2026

review from kayak

kayak

8.0

Good experienceReviewed 12 Jan 2026

review from kayak

kayak

4.0

I would be better if I was refunded for the days I didn't use it since they were able to rent it to someone elseReviewed 12 Jan 2026

review from kayak

kayak

10.0

Interesting choice of vehicles, fair prices and the lady at the counter was amazing. Great service overallReviewed 11 Jan 2026

review from kayak

kayak

8.0

Drop off was great. Pick up always is almost always filled with bureaucracy with Richmond. Never given the exact vehicle you wanted. Smaller or way bigger than you want.Reviewed 11 Jan 2026

review from kayak

kayak

2.0

Car was not available, and not other options to pick upp, I need to travel 160 miles by Uber insteadReviewed 11 Jan 2026

review from kayak

kayak

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