Please write at least 15 words
Excellent and friendly service
Everything was absolutely perfect!The staff is very friendly and helpful.The breakfast was amazing and the view from the apartment beautiful!We especially enjoyed the sauna and the jacuzzi! There is no elevator, but that is not actually a real problem. We had a fantastic time at this wonderful hotel!
Everything was absolutely perfect!The staff is very very friendly and helpful.The breakfast was amazing and the view from the apartment beautiful! really it was a excellent apartment woooow
the most helpful staff and very welcoming! i advise it to everyone
All staff were most helpful during our short stay, thank you Nicole for your enthusiastic and cheerful prowess. No
Good Internet connection by cable free of charge. Good breakfast. Free parking. Breakfast starts after 7:00.
Overall it is a nice place. The staff is really friendly! They don't speak English, but it was still funny. It seems that it is a place for older folks,but we saw some younger couples too. We were impressed with the saunas. From outside it doesnt look like the basement is stuffed with so many things. The rooms are clean and nice, but look more like 3 stars, especially in Austria. The bathroom not too big. We could not turn off the heating floor.The Internet in the room didnt work well. But overall i would still come back to this place.
Very nice flat with all family needed machines etc. Laundry machine could have been in own flat.
I highly recommend this hotel. The appartments are very comfortable, cosy and fully endowed with all facilities. Also the staff is very nice and supportive.
Very nice, brand new, modern and comfortable appartments. Friendly staff. Appartments are fully equiped with all kithen and another electronic eguipment. No.
Very nicely appointed apartment,light and welcoming with spacious living area and two bathrooms, spotless and brand new. Internal lift to basement and garage parking was excellent - this residence is perfect for people with their own car wishing secure parking. lovely location just at edge of town . The internet access was by a long cable that plugged into the cupboard by the front door. This meant that my daughter had to sit on a seat in the corridor with her computer on her knee - she had study to do and this was quite an awkward way to work. It also blocked access up and down the corridor. Our criteria for booking had been separate bedrooms for my daughter and self, safe garaging for car and internet access , so the latter was disappointing. I also thought the 50E extra for staying 5 nights was unfair in a building that was empty otherwise.
Staff attitude, hotel facilities and cleanliness Charges for parking and internet
The location is ideal, in the centre of the village. There are ski hire facilities within the hotel. The spa facilities are of a high standard. At the time of my visit the hotel was very popular with Eastern European tourists who monopolised the spa area. It was not quite as bad as Germans laying towels on sun-loungers but not far off!
The pool was great , breakfast was excellent
Beautiful hotel, great food and excellent service.
High servicelevel - nice waiters and facilities
The kitchen/restaurant staff went the extra mile to accommodate our children's food allergies. All of the staff were extremely friendly and positive.
It was totally relaxing! Everyone was friendly and helpful.
Good food as hotel has good restaurant No
everithing all right no
the hotel in located nearby resturants, shops, supermarket
no soup and shampoo derty towwels
very close to ski center,apartment is very large and comfortable not possible to stay few days more under the price obtaining via booking com just only with hotel price
perfect location for our skiing break. apartment was of high quality, clean and comfortable. the contact that we had with staff was excellent and the staff were very helpful and professional
Washing machine avavilability for laundry - this is rare in Kaprun. Apartments were basic but comfortable. Can hear other residents walking about. Not completely sound-proof.
Excellent and friendly staff. Restaurant very good. Free internet in the room. Room could be cleaned better. Breakfast fruit juices of very poor quality.
Fabulous!!!!! Fantastic staff. We really enjoyed our stay and highly recommend this hotel.
Lovely atmosphere and lovely people surrounding you. One of the best restaurants I have ever visited, wonderful cocktails at the bar created very creatively, lovely Spa, perfect service. No
Very comfortable hotel in central village location with well maintained Wellness facilities. The staff are very friendly and some meals were of excellent quality. Very quiet during April. Booking.com suggests that there are no cancellation charges but the small print says that the deposit is non-refundable. 500EUR was taken at the time of booking and this was non-refundable. Be careful! Prices of drinks were excessive.
Cosy family atmosphere. Friendly staff. Wonderful views. Great hotel for a holiday in the Alps. Excellent food.
A most enjoyable stay made all the better by very friendly and helpfull staff
Modern design, one of the best in kaprun, I recommend this hotel to all of you , you will like it No ac but the weather was ok
Well maintained, very clean, helpfulstaff. Very relaxing time. Loved it.
All the staff at the hotel were absolutely fantastic. Probably the most friendly place I have ever stayed in!
It felt like staying at a friend of friends house. In the most positive way! True Austrian atmosphere in a family run hotel and a total bargain with half-pension that made our holiday quite a bit cheaper than expected. Cosy, warm and relaxed - nice and clean rooms. not fancy ;o)
Fantastic staff, all of them very friendly and helpful and looked after our every need. Very good food, well presented and lots of it! We were very happy and very pleased to stay. Nothing to not like about it, maybe too much food (and so good ...)
very friendly personal,excellent kitchen no,not at all
We were very happy with our stay. The family made us feel very welcome and were friendly. Our room was beautifully decorated and was clean and warm. The food was fresh, plenty of it and presented beautifully. We can't wait to go back there. Everything about our stay in Hotel Martini was great. Nothing bad, everything was great !!
everything/..was a very short visit
We felt very much at home. We had a very warm welcome. Rooms were very comfortable. Food was excellent. Strongly recommended *****
very friendly staff, very good food, comfortable rooms
The hotel is a family run business and the everyone was incredibly friendly and helpfull. The food was excellent and there was a friendly atmosphere which made our honeymoon stay most agreeable. I would thoroughly recommend this hotel to someone looking for a fantastic experience. Kaprun is located in a beautiful valley near to key tourist attractions such as Ice Caves and Krimml Waterfalls
very clean, good location, nice spacious room, excellent glass of wine for chek in.
very friendly & helpful staff. well equiped apartment in a great location.
We really enjoyed staying at this cozy small hotel. The apartment was comfortable and the small kitchen was fully equipped. Family that runs the hotel is very kind and helpful with their guests. The hotel location is very convenient - just few meters from a ski shuttle stop or 700 meters from the Kaprun centre, supermarket or Castle. Beautiful view.
Nice place, good time spent on the balcony, peaceful and clean
Nice atmosphere , very good restaurant Low standard spa , very cold water in swiminngpool
Staff, location, hotel (great breakfasts ... : - ) aircondition could make it a pefect experience
Great location, friendly and helpful but not intrusive staff, half board excellent value and plenty of good food, clean facilities, zell am see / kaprun visitors card excellent benefit. We did not use the pool or sauna.
free wireless internet,and location good,and there is a good swimming pool and breakfast ,and a good garage. there is no air conditioner so in summer you have to check the weather.
Excellent quiet location in central Kaprun. Very friendly run family hotel. Warm welcome and free drink. Good breakfasts. Facilities good - swimming pool, sauna, jacuzzi etc. Very enjoyable stay - would recommend hotel to others.
Staff were very friendly and parking was large
All they have been fantastic but I some observations on the location of the room was overlooking the street, causing inconvenience, and adaptation.
its very comfortable hotel and near from a lot restaurants. the breakfast time was from 8;30 to 9;30 i hope they make it more long until 10;30 so guests can catch it .
Very friendly staff, excellent food, nice swimmingpole and sauna. Not expensive in comparison to the quality.
Located right in Kaprun's center piazza, the staff is very very nice and welcoming. Also, there's a computer with free internet. Perfect place.
we had anice stay at he pension the room has great view and the staff is very freindly and i woud certinly stay again next time no elavator
In-line skating no
We liked a lot the kindness of the hotel staff, the rooms very comfortable, the nice breakfast buffet and dining room, the free access to internet, the location,...evrything was excellent!
easy to get, right in center of Kaprun; easy access to cable cars; nice view over the Kitzsteinhorn peak; clean and comfortable room nothing to say
The owner hospitality, kindness and response to all my questions , also advising me to go to very nice places I'd rather if they had fans in the room because some summer days are really hot
Meals were great, rooms was fine, staff and family owners were lovely. The guesthouse operated a Bio-Farm next door so all the breakfast dairy was fresh everyday. Nothing really...
I fully recommend this Pension. Owners are very friendly and helpfull. Pension is clean and good located.
Very friendly staf. Diner at Hotel Rudolshof, just a few meters away from the pension, was excellent. Ski bus stops in front of pension. Absolutely value for money!
it was so cozy and close to the city and the ski lsopes and the stuff are amazing and friendly its like living with a family they are so welcoming . none
A very friendly relaxed hotel. Excellent food. Lovely room. Lovely views.
The staff and family were excellent. Nice family atmosphere. Location was excellent Breakfast very limited. No change of towels for the week The room was absolutely not adequate for three (3) persons.
We had a very nice room, sunny, very clean, comfortable and with a nice balcony towards the mountain. The pension is situated close to the center but it has privacy. The buffet- breakfast was very good, rich and with food-stuff (milk and eggs) from their own farm. The dinner was also very good and served in a very nice environment - appetizing specialities. Special mention for our hostess - a very, very kind and pretty woman. We liked everything.
very good hotel nothing
It was a good hostel... very clean and good breakfast. The location is a little too far to walk to mountains but easy accessible by bus. Good value for money They did mess our rooms up a bit... was confusing at 3am in the morning when no-one was there to ask. They had provided the room numbers for us and told us they would leave the keys in the door, one room was full of people and what they didnt tell us was that they had changed it. So we had to fit another 6 people in our rooms for 1 night. There was no money back so quite annoying.
the dinner is mazing
Spaceous, clean rooms so as pool area, very kind and polite staff. Hotel needs redecoration if it is 4 stars hotel. I also did not like no bathrobes, only with extra payment of 8 EUR.
We liked reception employees attitude. Helpful, kind, eager to advise where to go and what to do. Food was always the same, without to much choice
just a fantastic hotel with great staff set in an amazing location
Great service, friendly staff, small touches e.g. snow/ski reports in the morning. A kingsize bed which was made up of one matress (rather than two joined together), would have been great.
The staff were very friendly and welcoming. The location is just far enough from the village centre to have peace and quiet. The sauna is an added bonus, as is free internet access. The pool is a strange shape which makes swimming difficult. The chef could be more original - exactly the same plated salad 3 nights running.
This is a nice hotel, well situated and calm. Good value for the money