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I booked this hotel for the dinosaurs and it didn't disappoint. In the end, it was your average Best Western, but the dinos were a nice bonus. The location is great for sites like Red Rocks and Dinosaur Ridge; less so for downtown Denver activities. The hot breakfast and pool were great too.
I really liked how nice the staff were & how clean the housekeeping kept things. The doors were kind of tricky to open, the fire alarm went off at 1:30am.
The Dino theme, in-house cafe, clean rooms, free coffee The bathroom even for a king bedroom was very tiny. It was a little far from downtown Denver if you're taking public transit, but not too far if you have a car.
Bed was super comfy No tub in rooms. Restaurant is only open for dinner and is mostly sandwiches.
The location of the hotel was great! The room was clean when we arrived, and the beds where very comfortable. The room offered a mini fridge and microwave which was great for all the left overs we had from eating at the restaurants in the area. The staff service dwindled as our stay continued. The night we checked in when smoothly. The next dat our keys stopped working and we had to go the the front desk, and the clerk acted like it was our fault it wasn't working. Then the maid service they have to clean the rooms was great for the first two day but for the rest of our stay, which was three more nights, it became very lax. They would only make the bed but forget to give us clean coffee cups or water glasses. One night they didn't give us fresh towels after I had pull all the one we used on the floor next to the door.
Clean, comfortable, staff was helpful and nice...and there were dinosaurs. Overall a very pleasant stay.
Alice, the assistant general manager was very nice about getting us to another hotel the first night of our trip. We had booked 3 days at this hotel. The hotel was clean and very nicely updated. The pool area has a nice place to eat breakfast and the pool was large and clean. It was a decent place to stay for the price. Everyday, in the hall where our room was, the entire length of the hallway and half the width was taken over with dirty laundry (bed linens, towels). We've never seen this at a hotel. Maybe there wasn't enough room in the laundry area. Not sure. Also, the morning after we were directed to the other hotel, we came back to this hotel around 8:00 a.m. One of the young girls told us we could not check in early! I tried explaining to her that we had 3 days booked and paid for and she wouldn't hear it. After all, it wasn't our fault the electricity was out our first night. I explained to her that I had spoken with Alice about this (she didn't believe me and asked what Alice looked like) and when I described Alice, she left the front desk and returned with Alice. Alice was very nice and got us a room. She said the girl didn't know we were already in the system (even though I told the rude girl we were). I do want to stress that Alice was VERY accommodating.
The dinosaurs were great. The pool was clean even tho the hot tub was out of service. The breakfast was by far the best and hot. The restaurant was clean. The staff was friendly and polite The beds were small for a queen size. Hard to sleep with pool people being loud. Room was small. Bathroom was small as well.
If you like clean and dinasours this is the place for you
They have a lot of fossils in the lobby and during breakfast there's a nice girl there to educate everyone, adults and children, on some of the history of fossils. It's really cool. The bathrooms are kind of small and there's no elevator to the second floor, for people who have a difficult time with stairs.
Cleanliness Everything was great
Bed was comfortable, room was clean, quiet. Staff helped carry luggage to 2nd floor No elevator
The hotel was very convenient and the rooms were very clean. It's located in a perfect area to head downtown Denver or up into the mountains or quickly reach Red Rocks. Overheard one person complain about pot smoking smell, but although the hotel is 100% smoke free, the front desk said that since it was now legal in Denver, there was nothing they could do about it. Also, we were under the impression based on the description through Kayak and Booking.com that our room was the suite; however we received a lesser room. The breakfast coffee was extremely weak, too.
Pet friendly with no fees. The staff was very friendly and helpful. The limited breakfast, but it was adequate.
Room size, location, friendly staff Mattresses need replacing
I enjoyed the stay and room, but no hot water. I tried sink, bathtub and shower and let it run a long time. I was in 814 and did tell staff at check out
Staff was very friendly and helpful. The parts of the hotel that are more recently renovated look nice. The restaurant is also nice. Conveniently located for Red Rocks Amphitheater. Facilities are badly in need of an update. Bathroom in the bedroom was very outdated and felt dirty. The linen also seemed as though it needed to be replaced. While the linen seemed clean, there were parts that were badly stained which just feels gross. I felt that for the cost of the hotel, and the expectations I have for a Sheraton, I got what I would expect from a lower class motel.
Good service and very helful staff. Nothng to mention.
Room was very clean, and very comfortable. Staff was friendly and helpful. Would stay again.
I loved that they gave us a city view without us even asking, and the staff was super nice and helpful. No continental breakfast. you had to pay for all food, and there was no refridgerator in the room to store your own food.
Comfortable beds....professional friendly staff....refrigerator in room Slow elevators.....
Nice place, good price, excellent service and ubication.
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
The bed was very comfortable and the accessible bathroom was roomy and well designed. We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
Well Clean!!! N/A
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
I liked the location as myself and the person I was with had a very early flight and the hotel being close to the airport was a big plus. The sink in our room was completely clogged, hair from a previous tenant was all over it and it would not drain at all. The tub had a very slow drain making taking a shower almost like a bath.
Rooms were clean, location was great, indoor heated pool, breakfast Small rooms, small bath rooms, older utilities, did not have microwave or mini refrigerator, parking wasn't the easiest
Internet was marginal on fourth floor. Windows 10 didn't connect properly to it. Bed was rock hard. Which isn't my preferred.
convenient to Denver airport, good shuttle service, the pool looked lovely and next time we might actually swim if we have more time.
The bed was comfortable and that was the only good part. Front desk staff was not very professional. Twice I called regarding ground transportation...once to the city of Denver from the hotel and once inquiring about bus transportation near the hotel. The staff had no idea if buses even came to the area. Thankfully Uber was available to get us back and forth to the city...no thanks to the Baymont staff on that one either. The guests next to us didn't even get in to their room until 2:30am and were extremely loud and disruptive. The icing on the cake was when the shuttle to the airport that we had to reserve when we checked in told us along with half of the other patrons waiting to board that it was full and we would have to wait for 30 minutes for the next one...Uber came in handy again.
Convenient location to airport. Room always hot, even though we never used the "heater card". No food in hotel, besides early morning breakfast. Drink and snack vending machines were out of a lot of items.
very conveniently located near airport, cost about $25 Lyft ride into denver one way.
The staff was very friendly and accommodating
It was near airport out in the boonies. The check in clerk was unprofessional. He stated when a room becomes available he would call me on my cell. He never called. I went back to check & he said it's been available.
The hotel was convenient and clean. The breakfast wasn't very good. The hot water was cold, many of the apples were rotten, and the eggs were powdered and watery. There were no towels in the exercise or pool area. Housekeeping was knocking on our door at 7am. I had trouble with the computers in the lobby. And while they said that they had a sewing kit, they didn't have one when I needed one. It seems that they just are not taking care of all these details that make life good for guests.
Nice and clean rooms. Good service at front desk and at front door
Staffs were so friendly and helpful, they upgraded my room for free, that was a nice surprise after long hours of flight. None
Super friendly staff. Great location. Rooms outdated - bad lighting (sucks when you're trying to do your makeup), no microwave/ fridge, limited parking and super uncomfortable beds.
we are simple middle class young adults and the warwick treated us like a million dollars. they were so helpful they even managed to help us find our way home for us on the phone when we got lost in downtown we will be staying their again. the menu at the restraunt was extremely intimidating so sadly we never even went in and the balconies are very worn and dated
excel location - fine furnishings - very professional staff - quiet
A reasonable rate for a very nice hotel that is convientently located to the 16th mall and the baseball field (coors).
comfortable beds no pool
Size of room, convienient position and restaurant menu.
Room size was huge MA
Lovely room. Great location close to a range of interesting areas of the city.
The first room I was checked into was not very clean. It smelled of use and tobacco,a lamp had a burned out light bulb, and the desk top had not been washed (water rings etc). I asked to be moved and after a lot of waiting and several excuses was moved to a nicer room. However, in general, the hotel is rather shabby. Not at all like the Warwick in Dallas.
Clean and centrally located hotel. The pool on the rooftop is definitely a bonus!
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
Great Staff comfy room and on site resturant Price for parking
Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
Located on the 16th street mall. Anything you want within walking distance.
The parking was atrocious
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
Seth, the guy who checked us in was great, gave us free drink card and gave us recommendations for clubs. Room was clean and hotel had a nice friendly atmosphere.
Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.
The staff were very nice and helpful. Great to have complimentary breakfast, happy hour alcohol, and cookies and milk! The hotel was converted from an old apartment, some of the floors have not been replaced, so it gets squeaky sometimes. The bedroom (we had a suite) is a bit tight. Wish we had more room between the bed and the TV stand.
Small gym and not hot tub.
Clean The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.
light rail and b cycle is only a block away.
I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.
Clogged drain in the shower
Loved the outdoor tennis court. The front desk staff was very courteous and helpful.
Hotel representatives were extremely friendly and helpful. The room was spotless. No coffee when we went down for breakfast. Parked across the street cause parking was expensive.
The room was spacious and clean. The bathroom/shower was great. The staff provided great service and I always had clear communication with them. Highly recommended.
Great location. Live music in the lobby was lovely. Bell boy staff was very helpful. Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.
The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!
The staff was nice The price of a bottle of water was crazy never drink the water rather drink out the sink... Bring own water
Very clean...happy hour was great... Rm service was just ok
I purchased the "extended parking" when I didn't need it. Kayak listed a room with parking, which didn't clearky state that it was only extended and not just general parking.
The staff was super! Friendly and attentive! Very clean!
Clean, comfortable, and conveniently located. Proactive and friendly staff. Good breakfast and free parking
Bed was comfortable, location was great for me, not too many noisy neighbors. Parking was horrible and no one told me about the parking garage when I checked in. Room cleaning inconsistent.
Pool and hot tub were nice. Bed was comfy as are all Hilton brand beds. Location is not very good. Too far from downtown. Breakfast was expensive and very mediocre. To top it off, our bank account was charged for extra charges after we checked out and when we call to find out what the charges were for, their "accounting department" is impossible to reach.
The staff was very friendly. Almost the entire parking lot was blocked off so we had to park on a second parking deck with no entrance. The drop off area was very crowded due to coned off parking lot. The ac unit in the room was extremely loud.
I rrally enjoyed checking in with the friendly staff at the Double Tree. I work at the Broadmoor Hotel and I will say, the service that I recieved was excellent. The staff and my room was oustanding. Thank you for all the great hospitality.
The hotel was clean & comfortable. There is a frig but no microwave in the room. We felt safe in the hotel itself, but the surrounding neighborhood isn't the best.
It was clean and staff was nice. I did not like that there was construction being done on the building and we were not told ahead of time or given any kind of discount for the room. Also despite paying for my room in advance and them taking my card and having it on file I got charged a $25.00 fee that I was told would eventually be put back into my account. I have been checked out of the room for almost two days and the fee is still not back in my account. I think the fee was unnecessary when they already took my card information. I was also not told about this fee when booking the room.
Outdoor hottub was awesome during the snowstorm. Pool open 6 am to midnight! Also very close to good shopping and unique restraints in a nice neighborhood. We loved it.
The staff was very helpful and the rooms very nice and clean...great view of the mountains and downtown from my room! The wifi was pretty bad...Struggled to get some of my work done...
Great location. If this motel was renovated it would be much better. Non-smoking room had strong odor of smoke. Cleaning crew was outside partying all night.
Location was great. 15 min from red rocks and 15 min from downtown with things around. Staff was friendly. Hotel was standard Our room was a non smoking room but smelled of cigarettes pretty bad.
I have stayed at several hotels around Denver some even pricier than this hotel. I paid double he price and had a hot room elsewhere. My room was cool and comfortable :) They foryer is a little crowded
every thing was great William E Inman Sr
The staff was unfailingly polite and helpful and there were fresh cookies in the PM. The heating/air conditioning system is antiquated and noisy. Every time it came on through the night, it shake, rattles and wake me up. I ended up simply turning it off, which resulted in an overheated room.
The man at front desk was very nice even during Christmas Eve and Christmas Day. I was unhappy with a room they assigned problem me with ad he immediately changed it. No problem.
It was perfect!!!! Thank you!
computer room, close to my daughter, room was kept clean and supplied with soaps - etc. construction noise next door (should make guest aware before arrival), coffee/ tea bar near check-in counter was often out of coffee-cups-etc., some carpets needed cleaning (worst was in front of elevator on 4th floor)
Having a refrigerator in the room at no additional charge As I was adjusting the pillows to go to sleep, the headboard of my bed came off the wall, and fell to the floor nearly hitting me in the head. When I called the front desk to let them know, I asked if a manager could please come up to my room so that I could show them the severity of the situation. I felt that a manager should be informed of the condition of the facilities that ther customers are staying in. I felt that this was a highly bad situation and poor customer service, and felt that a manager should be informed.. They said they would send them up, but instead maintenance was knocking at my door and offering to reattach the headboard so that I wouldn't need to worry about it falling on me that night. However I was on my way downstairs to check out from my one night stay. When I went to the front desk to check out, the receptionist asked how my day was and I voiced my displeasure about the headboard and how it was not handled very well. I want they can ask to speak to a manager and was told that there wasn't one available. She offered to take the charges off of my hotel bill, which was $10 for parking and a $2.50 bottle of water. I feel that this was extremely unsatisfactory for the amount of money that I paid for the hotel room and the fact that having something so unpleasant happen during my one night stay was ridiculous. I expected more than a $12.50 incentive. I will never recommend this hotel to anyone, and the fact that I paid $180 for a room where when I ask for extra towels, I did not receive them, and my headboard sell off most hard to adjust pillows, was horrible. After the headboard fell down, I could see that this has been a problem before as there were previous drywall anchors that were in the wall and that have been stripped out from the headboard following previously. After the headboard fell, my bed was covered in sheetrock dust. I'm asthmatic and this definitely causes the problem. But as it was late at night, & I was extremely tired and did not feel like moving all of my things to a different room, I dealt with it. It became an issue though in the middle of the night when I woke up having an asthma attack because of all of the dust. I got one night away to get some rest, and was completely unable to. It was a very disappointing experience.
The staff were wonderful and the room was clean. They have a policy of 2 kids per adult but when I told them I have triplets they quickly made an exception. They had a party that was really loud till 11pm
They were friendly, it was clean except for the carpet which looked really dirty. Housekeeping kept knocking on our door when we were trying to sleep, I figured she would go away if we didn't answer, but No I had to get up and tell her we didn't want room service. We had to pay for water, never had this in any hotel. Also, only got 23 hours of free internet after that I had to pay. Oh yeah and I had to pay for parking as well!!! Never had to do that at any of the hotels I have stayed at, in fact breakfast is included at other hotel. They were very friendly but it's not enough to make me come back, next time I will stay somewhere I don't have to pay for everything.
The staff was great!!! The room was quiet even though there was a lot of activity in the atirium. The service in the restaurant was very accommodating and the food was excellent. The grungy desk staff and concierge was extremely helpful.
The staff was friendly and the atmosphere was nice. It would be nice if the rooms came with a microwave and a parking spot in the garage at no additional cost.
The last night had a large group of noisy young people next to us that partied late into the night. Multiple calls to the front desk to mitigate did not result in any reduction of noise. We now wish we would have requested a new room in another wing of the hotel. Will probably not use again due to lack of response by the staff.
The personal were professional and very courteous. We will return to this hotel again in the fall and winter. Rooms were clean. The bar service was poor and slow. More help as it was full and saw maybe at best 3 people waiting the tables.
Very comfortable bed!
Pros... Room darkening curtains, triple sheeted bed, lots of pillows, nice restaurant and bar on the second floor with a decent happy hour, Starbucks in-room to brew. $12/day parking, no wifi instructions in the room, dirty bathroom, tiny room, air conditioning never truly got cold, broken ice machines on several floors, guest smoking marijuana in outdoor pool area and letting non hotel guests in to "party". Security did nothing when notified. Not a place to bring children (we didn't, just a heads up). There are add on charges for every little thing. This hotel is not conveniently located to downtown Denver. Will pass on it the next time we are in town.
Everything!!! There wasn't anything I didn't like about my stay.
Spacious rooms, employees were friendly, nice breakfast, well priced. The person who checked us in was in training and didn't know what she was doing. We didn't receive our buffet vouchers until we asked the next morning. The cards frequently did not work in the parking garage, which was really frustrating. The TV did not work until we had an "engineer" come and fix it. He said this happens all of the time and it took about 20 minutes to fix.
Staff friendly but professional Clean with all the amenities we were looking for We just wished that parking was better Very surprised to find we had only 2 options regarding parking both of which we thought pricey
Room was very nice, clean, spacious, & comfortable. Staff was not helpful. Breakfast was very unorganized, Waited long time for breakfast items to be stocked & staff doing the stocking acted as though she didn't know what she was doing or just didn't care. Only complaint about our is that the bathroom slider door was very difficult to open & close.
Very clean and the basic rooms are little suites, great outside court yard, very friendly staff and in a great part of town very close to restaurants and other needs The A/C didn't blow as cold as I would have liked, but that's it
I liked the continental breakfast which had a good variety The pillows were horrible and the towels were rough.
Good location, fair price for nice room.
Staff were courteous and helpful. Shuffle to airport on departure. Business center. Distance from downtown. Noisy. Overpriced. No separate shower. no refrigerator. Stirrers instead of spoons. Food was mediocre
Nice balcony. Well designed lobby Did not get the room I booked.
Staff, service, room, restaurants, lounge all top-notch. Staff especially sharp, helpful and attentive in ALL areas. Our event was enhanced by the helpfulness and efficiency of the excellent staff as well. My wife and I both were very impressed. Breakfast service at the hotel restaurant was strained due to lack of enough staff. However, those that were working gave service unexpectedly above and beyond given the hectic conditions.
Great location, easy parking, excellent price. Enjoyed the little patio off the room. Wireless internet was poor--couldn't even connect.
It was clean, decent furniture and decor. Sunday late night service took too long. after multiple calls, we finally got room service ordered. But then they took too long so canceled. Also they charge you to park.
The room was nice and clean, staff was very friendly and helpful. They are still charging for wifi which seems pretty archaic these days, especially since the facilities are geared more toward business travelers.
Very affordable for a big room with 2 queen beds and a patio overlooking downtown Denver and the mountains. The sliding door to the patio was in really bad shape. Other than that, great experience. Service was second to none
- Decent bar, great food at said bar - Very friendly staff that asks which side of the building you'd like, a fairly rare experience for me - Clean and spacious - It seems on the ground floor like it's going to be loud, but the set up turns out to make that a non-issue in rooms. - Not close to much you'd want to see, wouldn't use as a base for a stay in Denver, but it's very easy to get to if you're on your way from Denver or the airport to somewhere else (or vice versa). - On the west side of the building you may hear obnoxious protesters in the morning who have nothing better to do than harass women seeking healthcare. They don't tell you this when you check in and they ask which side of the building you'd like. - Although my car was parked, they didn't think to tell me to keep my room key until I got my car. This created a bit of a headache.
I liked the cleanliness of the rooms and the accomodating nature of the staff. I didn't like being charged for internet or parking.
The bed was fine, the staff friendly, and the bathrooms were clean enough. It took me over an hour to connect to their internet, even with tech support on the line, and even then only via wi-fi as the LAN line wouldn't ever work. The television was a decade old and could never properly decipher the signal, maintain a single screen instead of split, or pass audio through an HDMI port. As much as they're charging, some of those profits need to be invested in upgrading their outdated and insufficient equipment. I wouldn't go back.
Incredible Views above the 5th floor. I just sat and watched the perfect framing of Denver with the snow-covered mountains behind for quite a while. This is "closer" to the airport than downtown, but make sure you get the shuttle service to the airport because the taxi will cost you $35-$40 if you are lucky and head out when the traffic is light.
Staff were Exceptional n Friendly Loved our Stay Trying to find the Location which was way on the Other side of town not Closer to Colorado Heights University
Floor was not completely vacuumed
Bed was comfortable and it was nice to have a separate room with a door.
Great "urban" location, although not, as described online, "nestled" near downtown Denver. Spacious rooms. Easy walking access to shops and restaurants. Not a bad drive to Denver or Golden (except during rush hour). Some rooms have views of the foothills (and mountains on a clear day). Parking is an issue. The Target next door claims most of the spaces. Despite some of what is said in some of their marketing materials, not all rooms have "full size" appliances. What we had was adequate but not even "apartment" size. Breakfast, while delicious, is crowded, tables are not quickly bussed and table seating is very limited. Trying to get children to eat neatly while sitting on couches is not fun. (Especially when they want French Toast with syrup.) One drawback to the location is street noise, especially the rooftop and garden bars in the immediate area. Go with a high floor and, if you need to get to bed early, the "Target" side of the building. Finally, we had a 2 AM fire alarm. Clearly not management's fault, but the lack of communication during and after was disappointing. During the alarm some people stood outside while others gathered in the lobby. No one from the hotel said a word to us. I would have expected an apology or explanation from the manager afterwards, but again, not a word.
Very convenient location. Excellent staff. Very comfortable rooms.
It was great to have a fitness center. We actually used it both days we were there. Having a Starbucks 24-7 was also a treat! The staff was very friendly, and we were upgraded to a nicer room, so that was a treat, too! It was a little weird that breakfast wasn't included. I've always had a a free continental breakfast at nice hotels.
Staff were very friendly as well as helpful. Made you feel they were glad you were there. Breakfast needs to be included in price
The hotel is nice, staff courteous and helpful, and the atmosphere was excellent. I chose this hotel based on proximity to my morning meeting, but would return for the comfort and service.
My wife and I spent a weekend in Denver in late January. The room was beautiful and quiet. The shower was great with the rainfall shower and the regular shower head. We used the work out facility and the spa. The machines all had a touchscreen that allowed you to watch tv, control your idod, or play games while you worked out. It was the best workout touchscreen interface that I have seen. The spa has a hot tub, steam facility, relaxation room and the showers have three different water spray options: Regular shower head, side show heads. and rainfall shower heads. You can use all three simultaneously: It's great. The hotel staff used the house car to bring us to a restaurant that was a little too far to walk. They picked us up afterward. Many hotels have nice rooms. I have found that Four Seasons also have the best service around. The only negative of the visit is the road construction in front of the hotel. We ended up parking at the garage across the street because we didn't see...
I stayed here with some friends prior to a conference. Everything about the Four Seasons was exceptional, so the staff definitely lives up to the Four Seasons standards. Great location - close to fantastic bars, restaurants and shopping.
Very inviting, spacious rooms - loved the illuminated bathroom sinks! Particularly modern decor and great access to the dining/shopping areas of LoDo
Four Seasons Denver is elegant, upscale, and has a marvelous bar and Edge Restaurant. The SPA is wonderful. A few service flaws to work out.
Great hotel with superior service and the room was excellent with oversize tub and shower. Very comfortable bed.
Our room was beautiful, especially the restroom. The restuarants were outstanding. The only regret we have was we ran out of time to be able to utilize the spa.
It was quiet, dark and warm, though quite expensive.
We loved this hotel. The location is perfect and the service is exceptional - just what you would expect from a Four Seasons. I would absolutely return and can't imagine a better experience.
We were there opening week so everything was brand new! It is not your typical Four Seasons--very trendy and seemed to cater to a very young clientele but we enjoyed our stay. The room was beautiful and the restaurant was great. Delicious dinner and terrific breakfast.
This guest did not leave comments about this hotel.
The room was awesome. Clean and comfortable - No complaints. Breakfast was pretty rough. Low quality, but edible.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It was so clean, everyone was so friendly and helpful. The breakfast was way better than you'd expect for continental breakfast.
Clean, nice hotel, good breakfast. all good
To my surprise I had a small gift inside my room upon my arrival thanking me for my frequent visits to the hotel. I stay here pretty much once a month so it was nice to see they pay attention to those little things and appreciate it.
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They always take such good care of us. Yes we know it's more expensive than other hotels in the area. But they are amazing! The breakfast is always on point. And they take pride in there jobs. Always clean and always smiles. Nope I never have a problem!
I enjoyed my suite, very comfortable & equipped No shampoo provided the first night
Clean and spacious Not really - was all good
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Beautiful room, loved the down pillows and duvet, friendly staff, fair price
The beds were very small, single size (maybe). When I reviewed the hotel description and called them they said the two room bedrooms had beds that were queen size. The beds were not the advertised size, they could only sleep 1 adult.
Beds were comfortable and room was very nice. Staff friendly. Breakfast in the mornings was always hot and delicious.
Had an enjoyable experience at the hotel. It had a nice atmosphere. I like the various seating areas around it as well. The snowy parking lot. Several vehicles got "stuck" while I was staying there. The lot should have been plowed or shoveled a little more.
Great staff. Tons of breakfast options. Super comfortable bed. Great price. Super close to Red Rocks if you take Lyft or Uber. Perfect for business. Very quiet, even with back to back shows at Red Rocks while we were there. Not much nightlife nearby. Couple bars and a liquor store a 20 minute walk down Wadsworth.
Really nice looking facility. Very clean and well designed. First hotel I have ever stayed in without a fridge or microwave - that is an upcharge. Even though our reservation was for 2 queens, we got 2 uncomfortable full sized beds.
The breakfast spread was quite decent for a 2-star hotel, and the gym was adequate. The room did not have a fridge or microwave as expected, the AC struggled to keep the room cool, and the pool was much smaller than it appears in picture.
On arrival to room I checked the bed for bedbugs. On one of the mattresses there was cluster of what looked like brown bug eggs at the foot of the bed. This cluster looked like it had been sprayed with a liquid. There was also a blood streak a few inches away from that. I spoke with the front desk, they moved us to a much smaller room, with one bed, no suspicious spots on the mattress. The next day I spoke with the front desk "manager" and asked if I would receive a discount for being moved to a smaller room. She said no, she couldn't do that because I booked through an agency. I would have thought she would be happy to accommodate my request, so I wouldn't write a horrible internet review. I guess she did not care.
The comfort and quiet.