Overview

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Mercure Leicester The Grand Hotel

Granby Street, Leicester, LE1 6ES, United Kingdom
+44 844 815 9012

£71+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.5/10 Good
Based on 1,726 reviews

Review highlights

  • 9.0
  • 8.4
  • 6.4
  • 4.7

Good to know

  • Comfortable beds

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Air-conditioned
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,726 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
    • 5.3 "Internet is average."
    • 4.7 "Value below average."
    • 3.9 "Rooms are not good."
    • 3.8 "Not very clean."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,242 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.4 "74% found the restaurant service to be one of the best."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
    • 4.9 "Value below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.9 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 4.7 "Internet is poor."
    • 3.8 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      3.8 "62% had problems with the shower."
      0.3 "Air conditioning was criticized by 97%."
      1.5 "85% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% were unhappy with the view."
      0.8 "92% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    View all review categories

    Overall rating

    7.1 Good
    Based on 155 reviews
    • 9.2 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
    • 4.7 "Value below average."
    • 4.6 "Not very comfortable."
      0.2 "Air conditioning was criticized by 98%."
      4.8 "52% said rooms were small."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.9 "Awful rooms."
      3.3 "67% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      0.2 "Air conditioning was criticized by 98%."
      4.8 "52% said rooms were small."
    View all review categories

    Overall rating

    6.7 Good
    Based on 17 reviews
    • 9.1 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 4.7 "Not very comfortable."
    • 4.2 "Rooms are not good."

    Overall rating

    7.6 Good
    Based on 310 reviews
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.9 "Food is average."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.0 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.8 "Value below average."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.7 "For 83%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      1.5 "85% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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