|"Cheerful and very helpful staff."||(in 223 reviews)|
|"great location, amazing services!"||(in 128 reviews)|
|"Good beds, clean rooms, great breakfast."||(in 129 reviews)|
|"TV remote didnt work well."||(in 6 reviews)|
|"Restaurant on the 12th floor was overpriced!"||(in 10 reviews)|
|"Rooftop bar does not open on Mondays."||(in 18 reviews)|
Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask
Really terrible experience
I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm
The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
the hotel equipement is quite old.
The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
The best was location of the hotel. I liked buzness center of the hotel as well
I think it is not 5 star
good location and nice service
It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees
We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
Very nice hotel in an excellent location
place of hotel was very good
may be triple room could be better
its not worth 5 stars
Information and booking assistance service, swimming pool, facilities in general
Room service, No view from the room which was dark
The Altis Grand Hotel is a luxury 5-star hotel located in Lisbon, Portugal. The property is right in the center of the city and is within walking distance of much of what Lisbon is known for. The hotel is known for being a celebrated part of Lisbon’s history.
There are 300 rooms at the hotel, 11 of which are suites. There are many meeting rooms that are great for conferences and such for business travelers also. Rooms at the Altis Grand Hotel are decorated with sophistication and all have plenty of space. All rooms have sitting areas, air conditioning with in-room control, bathrobes, slippers, minibars, TVs, free WiFi, desks, and private bathrooms. Finishes are upscale and linens are premium.
Guests can dine at the hotel with a few different selections. There is the Garden Roof Bar that has a relaxing atmosphere for unwinding at the end of a long day. Grill D. Fernando Restaurant boasts incredible views all the way around while diners enjoy traditional Portuguese cuisine and an extensive wine selection. Rendez Vous Bistro serves international and Portuguese foods in a little more laid back dining room. There’s also Bar Herald, Bar S. Jorge, and the Lobby Bar for grabbing beverages.
The hotel houses a spa for its guests. There is also a pool, sauna, hammam, and a gym for guests to make use of. Within walking distance from the Altis Grand Hotel are Edward VII Park, Cinematica Portuguese Museum, Botanical Garden, Principe Real Square, and the National Museum of Natural History. There are also train stations easily accessible from this location.
The Altis Grand Hotel is in the heart of Lisbon. There are many things to do right around this area. All kinds of travelers will find their needs met by this hotel but it is an especially good choice for business travelers.
based on 2,614 reviews
Policies vary by room type and provider.
Altis Grand Hotel is located at Rua Castilho, 11 in Santo António, 0.8 miles from the centre of Lisbon. Igreja de São Roque is the closest landmark to Altis Grand Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Altis Grand Hotel.
Yes, Altis Grand Hotel offers free Wi-Fi.
No, Altis Grand Hotel does not offer free parking.
Yes, Altis Grand Hotel offers free airport shuttle service.
Altis Grand Hotel is 3.9 miles from Lisbon Humberto Delgado. Altis Grand Hotel is 11 miles from Cascais Aerodrome.
No, pets are not allowed at Altis Grand Hotel.
Yes, Altis Grand Hotel has a pool on-site.