Recent reviews
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2.5
I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
review from KAYAK -
6.0
The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
review from KAYAK -
3.7
the hotel equipement is quite old.
review from KAYAK -
6.7
The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
review from KAYAK -
5.7
The best was location of the hotel. I liked buzness center of the hotel as well I think it is not 5 star
review from KAYAK -
7.0
good location and nice service
review from KAYAK -
8.0
It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
review from KAYAK -
7.2
Very nice hotel in an excellent location
review from KAYAK -
8.0
place of hotel was very good may be triple room could be better
review from KAYAK -
3.6
its not worth 5 stars
review from KAYAK -
6.8
Information and booking assistance service, swimming pool, facilities in general Room service, No view from the room which was dark
review from KAYAK
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8.0
It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
review from KAYAK -
8.0
place of hotel was very good may be triple room could be better
review from KAYAK
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6.7
The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
review from KAYAK -
7.0
good location and nice service
review from KAYAK -
7.2
Very nice hotel in an excellent location
review from KAYAK -
6.8
Information and booking assistance service, swimming pool, facilities in general Room service, No view from the room which was dark
review from KAYAK
-
2.5
I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
review from KAYAK -
6.0
The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
review from KAYAK -
3.7
the hotel equipement is quite old.
review from KAYAK -
5.7
The best was location of the hotel. I liked buzness center of the hotel as well I think it is not 5 star
review from KAYAK -
3.6
its not worth 5 stars
review from KAYAK
