Overview

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Altis Grand Hotel

Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
+351 213 106 000

£114+

Overall guest ratings

8.3/10 Excellent
Based on 2,173 reviews

Review highlights

  • 9.1
  • 8.1
  • 6.0
  • 5.7

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Rossio Square and Santa Justa Elevator, Altis Grand Hotel features a free airport shuttle at scheduled times and a rooftop terrace. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Grill Dom Fernando, one of 2 restaurants, serves lunch and dinner. An indoor pool and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • No smoking
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,173 reviews
    • 9.1 "Terrific location."
      7.9 "City centre within easy reach, said 79%."
      9.4 "Near to public transport, according to 94%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to shopping."
    • 8.1 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
    • 8.0 "Breakfast is good."
    • 6.7 "Pool is mediocre."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.5 "Only 55% said rooms were clean enough."
      6.6 "Only 66% found the balcony ok."
    • 5.0 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was stylish."
    • 4.7 "Value below average."
      2.7 "The price was too high for 73%."
      1.4 "86% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,064 reviews
    • 9.0 "Terrific location."
      8.0 "City centre within easy reach, said 80%."
      9.5 "Near to public transport, according to 95%."
      8.5 "85% liked the proximity to sightseeing."
    • 8.2 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.1 "Breakfast is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.5 "Food is average."
    • 6.2 "Pool is mediocre."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 782 reviews
    • 9.1 "Terrific location."
      7.8 "City centre within easy reach, said 78%."
      9.4 "Near to public transport, according to 94%."
    • 8.2 "Breakfast is good."
    • 8.0 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Pool is mediocre."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Average value."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.9 "Only 69% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
      6.2 "62% thought the bathroom was big enough."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 21 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.5 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 304 reviews
    • 9.0 "Terrific location."
    • 8.1 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.6 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 6.6 "Pool is mediocre."
    • 6.5 "Food is average."
    • 4.8 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.7 "Value below average."
    • 3.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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