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2 locations in Lyndhurst
2 locations in Lyndhurst
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Reviews
10.0 Wonderful
Aug 2019
Pros:
staff and pickup/drop off were superCons:
it was all good2.0 Poor
Oct 2017
Pros:
We rented an SUV for a large family vacation 6 hrs drive up north. We got a call at 8pm the night before stating that the SUV wasn't available and someone made a mistake. They offered us a sedan instead. We told them this was unacceptable, we have a sedan, it's not big enough. Then they tried to get us to pay $15 more per day for a larger SUV and refused to work with us. Only after calling corporate did they start being accommodating. The next morning I called to make sure everything was in order and got told by the girl on the other line she wasn't sure this was going to work out. She had to talk to her regional manager to make sure it was ok. She would call me back. After this we called corporate and canceled the car. My wife called Enterprise and they gave us the exact car we originally requested, for almost the same price, within 30 mins.Cons:
Lack of communication, lack of courtesy, laziness, lack of work ethic, inexperienced personnel and attempted embezzlement of extra funds.4.4 Mediocre
Jan 2017
Cons:
We were given a Mustang because they ran out of vehicles. That may sound like a nice upgrade but not when you are driving across the country during winter. I then tried to swap vehicles once I made it to my destination like they promised me I could. To confirm this I spent 45 minutes on the phone and was assured they had ample vehicles. Again I was let down because they were unsure what to do and was stuck with the Mustang on the way back.One location in Lyndhurst
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Reviews
9.2 Wonderful
Jun 2020
Pros:
Excellent service from staff. Easy pickup and drop-off procedures,8.4 Very Good
Jun 2020
Pros:
Staff were very polite, efficient and friendly.3.6 Poor
Nov 2018
Cons:
I’m still trying to get a breakdown of the bill. It was insanely more expensive than it should have been. AND the speedometer on the first car stopped working while i was driving. I had to go to the nearest enterprise and change out the car. While i was there they tried to blame scrapes on the roof from snow removal on me. I had been in possession of the car for less than 2 hours and it had not snowed. It was a really bad experience.8.0 Very Good
May 2018
Pros:
Staff was excellent. Car was clean.Cons:
Car was smaller and not as gas efficient as was expected.10.0 Wonderful
Apr 2017
Pros:
They picked me up in a timely manner and were very courteousCons:
Car was supposed to be non smoking and clearly someone had smoked in it which wasn't the companies fault but it still smelled.10.0 Wonderful
Jan 2017
Pros:
Everything went exactly as planned. As a Plus member, it was quick and easy and I was pleasantly surprised that the advertizsed price was honored.One location in Lyndhurst
One location in Lyndhurst
Along with an 8 seater car, hire companies in Lyndhurst offer 7 seater cars.
Pick-up location | Lyndhurst |
---|---|
Car types | People Carrier |
Hire locations | 8 |
Airport locations | 0 |