Overview

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II Castillas Madrid

Abada 7, 28013 Madrid, Madrid, Spain
+34 915 249 750

£60+

Overall guest ratings

8.5/10 Excellent
Based on 2,696 reviews

Review highlights

  • 9.6
  • 9.0
  • 9.0
  • 5.6

Good to know

  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,696 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.5 "Near to public transport, according to 95%."
      7.5 "Great parking, according to 75%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      9.7 "97% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 8.8 "Bar is amazing."
    • 7.9 "Good breakfast."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
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    Overall rating

    8.5 Excellent
    Based on 1,806 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to shopping."
      7.3 "Great parking, according to 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.1 "Incredible bar."
    • 8.3 "Breakfast is good."
    • 7.2 "Good amenities."
      7.4 "74% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
      9.2 "92% loved the terrace."
    • 5.4 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      3.9 "61% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 512 reviews
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 9.1 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Great parking, according to 75%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 8.1 "Breakfast is good."
    • 7.5 "Tasty food."
    • 6.8 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      6.3 "For only 63%, the bathroom was ok."
      5.4 "54% thought the bathroom was big enough."
    • 6.3 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      6.0 "For only 60%, the noise level was all right."
      5.4 "54% thought the bathroom was big enough."
    • 3.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 377 reviews
    • 9.9 "Terrific location."
      9.6 "Near to public transport, according to 96%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 4.7 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.8 "52% criticized the small bathroom."
      1.4 "For 86%, the rooms looked old."
      1.8 "82% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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