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I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
the location of the hotel and the comfort of the room and it was esy to find
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
Location, cleanliness, staff, easy to get to from the airport Nothing
The location is excellent and the quality also. Exceelent choice for a long weekend.
The location (in the town center) and the hotel staff making your stay agreable!
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
Design, comfort, roof top pool area No films available on tv and small tv
Cental, style modern,
Size of room, location, room design Noice from the street
Grade A service and food
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
Location was great, rooms very modern No swimming pool but we already knew that
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
The hotel was nice, and our children enjoyed the bunk beds in the room.
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
Great room - good facilities. Bright, clean, modern and extremely comfortable.
A boutique hotel, right in the centre of old Malaga...............excellent
Location was fantastic, rooms were very nice No swimming pool
We have booked to stay in a 'sister' hotel in Salamanca in September
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
The location is excellent
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
Rooftop Bar (Terrazza) was excellent - amazing views of the city and waterfront as well as great service. The rooms were very basic and ours had a view of pretty much nothing.
Location of the hotel only cable internet in rooms, should be wifi
An inovative design, charm and quiet hotel
Design, location. Matress
Very clean, contemporary rooms and bathrooms seem new It seems as if all doors in the morning slam shut. It made for a restless morning. Service and helpfulness does not exist at this hotel.
good staff poor catering facilities
The central location and the peace and quiet. Its cleanliness and friendliness of staff. Lacked a cafeteria / bar for the evening after a day of sightseeing and / or shopping.
hotel design; room confort; breakfast included;
Nice hotel in a great location. Tastefully designed. Friendly staff. The front desk staff is not authorized to be helpful or to solve problems. We had an air conditioner that didn't work. We were given another room the next day with a bedside light that was out, a TV screen that was only shades of blue and the A/C in the new room was not much better the the first one. We were charged full price for all days in spite of the inconveniences.
Very good hotel, comfort level very good. shower tended to pulse from hot to cool.
Great hotel, very clean, original stylish decor. Red light district location. Red light district location - surrounded by sex shops.
Very good location (close to the direct train to the airport, and close to the main bus/train station) - 10-15 min. walk to the city centre and the main sights. A clean, well-maintained hotel.
Location very good, the cafe next door provided good food and other eating places were close by. Quiter than expected. Great views and an interesting building. All staff very friendly with one exception.
Brand new hotel that was a typical 4 star hotel. Very nice staff. Pet-friendly (which is always nice).
Hotel is clean and pretty No bell hops. Had to deal with my own luggage in a 4 star hotel. Restaurant is tiny and smoke filled. Impossible for a non smoker. Hallway smoky (cigarettes) on top floor. Understaffed. No bathtub only a shower. Did not respond to any e mails before arrival. The customer is not always right here.
the room was good and spacious, nicely styled. The staff were very very friendly, always someone on hand to give advice about the local nightlife and travel timetables. Couldn't fault them. Didn't try the bar as it didn't look too enticing, they have a lot of space that they could do a lot more with - it is a lovely hotel but could be lovelier. Not much of a negative, me just being picky
Clean and well appointed. The beds were very comfortable. The satellite television offered a wide range of channels. Good location not far from Railway station. None noted.
Only 10 min. of the middle of the old Malaga shoping area.
Yes Hotel Lobbies are not air conditioned and room A/C's also work very slow, not as per 4 star standard
It was near the port for our cruise trip The dining services were very basic
Good location, walking distance to city centre and most attractions. Very nice bathroom, comfy beds, A/C very good. Relaxed atmosphere. Helpful staff, and the breakfast was very good. Only a minor thing, the roof terrace was closed as our stay was in October. As the weather was so good it would have been nice to use the jacuzzi and sun loungers.
very centrql,walking distance to all tourist area, quiet, and rooms very comfortable. would like to have jug kettle to make tea or coffee.
It's very central to Malaga and close to all services, clean and friendly
The location is perfect - and the local, personsalized feel is comforting, you sense you are staying in Malaga, not an airport. It feels like a City hotel for grown ups on a cultural holiday or interesting business-very nice The breakfast is extremely poor. Improve it with better bread, well made egg & bacon, fresh fruit and better coffee.
Convenient for access to airport.Excellent breakfast bar, and as we had to leave early for the airport, it was available a little earlier than usual enabling us to enjoy it before we checked out. Room quite small.
Central location Noisy Rooms, smell of fish cooking from the restaurant,even in the rooms
Proximity to main shopping and dining area of Malaga Old Town. Staff shortage due to a holiday meant there was no restaurant, bar or room service.
great location No outside window
The hotel central location
really good beds!! and a for a not big big room it was a fair size bathroom with space !liked it! fill up the minibar,get some wine there too we are in spain!!! but instead it was a supermercado just next door!!so no complaints...!
did not figure out the heating control which appeared easy but did not work as I thought it would, so I was cold all night.
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
every thing was perfect
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
Beautiful Design. Delicious breakfast!
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
The location of the hotel is perfect no gym
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
central location, spacious rooms
Excellent location and efficient, friendly staff.
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
Location - Excellent but pricey breakfast
Clean, modern and comfortable.
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
staff were efficient and freindly and was in a good location - close to old centre and railway station
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Internet should be free in every room, as it is in most hotels
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
room was clean and comfortable, bathroom was very good. breakfast choice was excellent.
Very convenient for town centre, polite staff. good breakfast
The location of the hotel was ideal for the shopping area ,just a short walk to restraunts bars etc and great for bus service to airport. No interaction from staff on reception either on arrival or departure. Very helpful however when approached for directions/ tourist info /bus routes etc
Location in the centre of Marbella. Noisy, old, badly kept. The beds are very poor.
Good central location. Ideal for shopping and for visiting museums and cultural sites. Good value for money. Breakfast time can be very busy and free tables can be hard to find. Quality of coffee very poor but overall breakfast good.
Cleanliness, location and friendly staff
very good location , good b'fast , hotel staff were very friendly and helpful.
Nice big rooms. Good location.
Nice comfortable room and bathroom....easy access to picasso and shopping Walls were a bit thin .. we could hear our neighbours talking and people in the corridor.....staff on our shift not very well informed on local activities I.E. where to find music and other.....difficult bringing case up entrance stairs.
cleanliness of my room They speak only spanish....
The hotel was lovatede very central in Malaga Som annaing disturbance fra other guests - the walls wasn't very soundproof
It was clean, the staff very nice and not expensive The room was really basic
The location of the hotel in the middle of the city. It was also nice to have airconditioning and a bath. small room, no double bed, a very small table (you can not sit on the table with two persons), no view (walls)
central location, friendly staff Some noise from the street at night time
Staff very helpful, hotel cleanliness, location within Malaga. If you want 4star with all the bells and whistles and pay through the nose for them this is not for you.
The hotel room was clean The location is not so great if you are a woman traveling alone and want to be out in the evenings. The street the hotel is on is badly lid and the small resturants around are deserted with staff who stare and make you feel uncomfortable.
Location, quiet, clean
The central location of the hotel was superb, with in walking distance of Malagas' main landmarks
Very friendly and helpful staff, a very good location for central Malaga. It would have been nice to have a kettle in the room and for there to be breakfast facilities on site
Easy to find - well placed
Good location, cleaness, nice staff. They did not have breakfast at the hotel.
not a lot I had thought it would be an unusual place to stay, from having seen the photos on the Internet. However, when I was there in person, I found the whole place had a seedy and tacky feel. The art hanging all over the hotel was very poor. Combined with the red bedcovers and the burn hole in one of them from a cigarette, we did not really enjoy our stay. Also, the wall was paper thin between us and the room next door. Finally, the holder for holding up the shower head was broken, which was a bit annoying, but as we were only staying for the one night and were tired, we didn't bother to complain.
Very convenient position. Very unusual design - exciting place to stay in.. Good facilities. Breakfasts could be better and in a better room.
Location Location to my friends apartment No windows in the room to the outside made my wife feel 'closed in' or clausterphobic.
The decor It was so noisy we could not sleep well - this is the reason I wouldn't recommend it . There may have been quieter rooms at the back of the hotel - we were on the street
very convenient for the most interesting part of the old city and within walking distance of the most important historical and cultural sites; a wide choice of bars and restaurants close by, and a characterful cocktail bar just across the street! the street is very busy almost all the time, so it was noisy during the early hours of the morning, making sleep difficult
Central location. Would like to have had a room which didn't face on to the street as the street was noisy.
Hotel well run and in a great location for a city break. Staff do not speak much English but were very helpful and pleasant. Single rooms were very small and bed was as small as they come! But very nice shower bathroom so overall good for just a short stay.
Excellent value for money. Very central for city. Comfortable room and I loved the unusual, modern artwork in every area of hotel. The staff were exceptionally friendly and helpful.
Location of hotel Cleanliness of hotel The guy working the night shift was very co-operative and pleasant, he helped us with a minor problem in the room and he suggested places to eat out. We encountered three members of staff during our visit, two of them very pleasant and attentive to our requests. The girl working the desk when we checked out was dismissive to the point of bordering on rude.