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(Return)
Airports
Origin
Belfast
£27
only
£27
Southend-on-Sea
£41
only
£41
London
£39
only
£39
£29
only
£29
Glasgow
£30
only
£30
£30
only
£30
Destination
Malaga
£27
only
£27
Tue, 14 Nov
BFS
AGP
3h 00m
Sat, 18 Nov
AGP
BFS
3h 10m
Trip: 5 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 9367 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

STN
NCE
Excellent 9.0

The boarding went really fast and it was nice and smooth flight

The crew. They are always very rude in Ryanair.

Tue, 12 Dec
GLA
AGP
3h 15m
Wed, 20 Dec
AGP
GLA
3h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 9 Jan
LGW
AGP
2h 50m
Tue, 23 Jan
AGP
LGW
2h 50m
Trip: 15 days
Overall 5.8 OK
Based on 11 reviews
Overall
6.8
Boarding
6.5
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.7
LGW
CPH
Good 6.6

Very tight seating for people who are over 6’ tall.

AGP
LGW
Mediocre 2.0

Price! Which i found out why it was so cheap.

Aircraft disgustingly dirty. On a level that i couldnt open my tray. It was covered in dirt and drink and rubbish. Seats were worse than bus. Arm reat, well they should change the name to elbow rest as you can inly put the ellbow on it. Legroom, its ok for people that they are less than 150cm! As they push the seats close to eachother to get more people in, you find yourself sitting so close to strangers. Person in front of me hit me everytime he moved his armes. Check in was awful. We had to beg to get their attention to ask a question. Girls were so busy chatting. Boarding, so slow. Only one person. He was nice and polite. But process so slow.

LGW
AGP
Good 6.6

Efficient service

LGW
AGP
OK 5.2

The Price

Once again a 2 hour delay. my last 4 flights have been delayed. Love the price but on time is also important. Time i looked elsewhere. I fly to and from Malaga every three weeks.

LGW
AGP
Mediocre 2.0

No communication and little respect that people are taking time out of their lives to travel. Utterly appalling

Wed, 29 Nov
STN
AGP
2h 55m
Sat, 2 Dec
AGP
STN
3h 00m
Trip: 4 days
Overall 4.9 OK
Based on 11 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
STN
AGP
Good 6.3

They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif.

STN
AGP
Good 6.6

Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people.

Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great.

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

STN
AGP
OK 4.0

Quick flight

The plane was very dirty. The seat was blown out, no passing at all. The landing was like a car crash. I find Ryan Air has pilots at that can't land the plane smoothly. Never once on all the flights I've taken with them. You get what you pay for, that's what everyone says, right.

Mon, 30 Oct
STN
AGP
2h 55m
Wed, 29 Nov
AGP
STN
3h 00m
Trip: 31 days
Overall 4.9 OK
Based on 11 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

STN
AGP
OK 4.0

The air crew were excellent

Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

STN
AGP
Mediocre 2.0

the plane got us from point A to point B

everything else was horrible we got a surprise email the day before saying if we didnt check in and print our boarding passes before the airport they would charge us 45 euros just to print our passes.. luckily we were able to do this at the hotel also, we had a car seat for our toddler which we paid for his seat - but they said we couldnt use it in his seat and then yelled at us saying we would/should have had to pay to check that as a piece of luggage. also, the display at the airport did not show the gate and there was another flight leaving at the same time going to the same destination. we went to the wrong gate and almost missed our flight. the staff were rude and LOTS of hidden charges. you think you're going to save $$ when you go on this budget airline, but the cost at the end might be more than a real airline

Thu, 30 Nov
PIK
AGP
3h 10m
Sun, 3 Dec
AGP
PIK
3h 20m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

SXF
SKG
OK 4.0

Timing and congestion at airport

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

Thu, 14 Dec
STN
AGP
2h 55m
Wed, 20 Dec
AGP
STN
3h 00m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 7 Dec
STN
AGP
2h 55m
Thu, 14 Dec
AGP
STN
3h 00m
Trip: 8 days
Overall 4.9 OK
Based on 11 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

STN
AGP
Mediocre 2.0

The fact that I couldn't go

STN
AGP
Mediocre 2.6

Ryanair is always and will always be the worst airline ever.

Because of how Ryanair works

STN
AGP
Good 6.3

They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif.

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

Mon, 8 Jan
LGW
AGP
2h 55m
Mon, 15 Jan
AGP
LGW
2h 50m
Trip: 8 days
Overall 5.8 OK
Based on 11 reviews
Overall
6.8
Boarding
6.5
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.7
AMS
DBV
Good 6.3

late departure

LGW
AGP
Mediocre 2.6

Being charged £49 for having toiletries in small bag

CDG
LIS
Mediocre 2.0

They didnt give me to carry laptop bag too. Only one hand carry include.

LGW
AGP
Mediocre 2.0

No communication and little respect that people are taking time out of their lives to travel. Utterly appalling

FCO
ORY
Excellent 9.3

Very professional, smooth flight

Sat, 16 Dec
STN
AGP
2h 50m
Wed, 20 Dec
AGP
STN
3h 00m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 28 Nov
STN
AGP
2h 55m
Sat, 2 Dec
AGP
STN
3h 00m
Trip: 5 days
Overall 4.9 OK
Based on 11 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
SXF
SKG
OK 4.0

Timing and congestion at airport

TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

STN
AGP
OK 4.0

Quick flight

The plane was very dirty. The seat was blown out, no passing at all. The landing was like a car crash. I find Ryan Air has pilots at that can't land the plane smoothly. Never once on all the flights I've taken with them. You get what you pay for, that's what everyone says, right.

STN
AGP
Mediocre 2.6

Ryanair is always and will always be the worst airline ever.

Because of how Ryanair works

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

Mon, 11 Dec
GLA
AGP
3h 15m
Wed, 20 Dec
AGP
GLA
3h 30m
Trip: 10 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 1 reviews
Overall
6.8
Boarding
6.5
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.7
AMS
DBV
Good 6.3

late departure

LTN
BOD
Excellent 8.0

S'est bon prix et très intéressant

Beaucoup de faciliter et très bien organisé. Je vous souhaite succès et plus de développement dans vos programmes.

MXP
BCN
Mediocre 2.8

On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free.

MAD
CDG
Excellent 8.0

spacious

FCO
ORY
Excellent 9.3

Very professional, smooth flight

Wed, 29 Nov
STN
AGP
2h 55m
Sat, 2 Dec
AGP
STN
3h 00m
Trip: 4 days
Overall 4.9 OK
Based on 11 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

STN
AGP
OK 4.0

The air crew were excellent

Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers

STN
AGP
OK 4.0

Quick flight

The plane was very dirty. The seat was blown out, no passing at all. The landing was like a car crash. I find Ryan Air has pilots at that can't land the plane smoothly. Never once on all the flights I've taken with them. You get what you pay for, that's what everyone says, right.

STN
AGP
Good 6.3

They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif.

TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

Fri, 15 Dec
SEN
AGP
2h 55m
Sun, 17 Dec
AGP
SEN
3h 00m
Trip: 3 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 4009 reviews
Overall
6.8
Boarding
6.5
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.7
FCO
ORY
Excellent 9.3

Very professional, smooth flight

EDI
MAD
Good 7.6

Efficient check in and bag drop. Flight attendants were professional and accommodating.

I sat in seat 1A, near the door, and froze. Changed seats with a lady so she could be with her children. I originally had seat 1D. I am surprised you charge extra for that seat. If one of the children would have sat in seat 1A I am sure they would be sick with a cold in a few days.

AMS
DBV
Good 6.3

late departure

GVA
LGW
Excellent 10.0

Good service & so nice

ATH
LGW
Good 6.8

Dealing with being overweight Seating was a bit tight

Fri, 15 Dec
STN
AGP
2h 50m
Tue, 19 Dec
AGP
STN
3h 00m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 25 Jan
GLA
AGP
3h 15m
Tue, 30 Jan
AGP
GLA
3h 25m
Trip: 6 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 9367 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
JTR
ATH
Good 6.0

Crew was friendly

Baggage fees were outrageous, way past industry standards I've seen elsewhere.

STN
NCE
Excellent 9.0

The boarding went really fast and it was nice and smooth flight

The crew. They are always very rude in Ryanair.

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

Sat, 24 Feb
LGW
AGP
2h 50m
Sat, 3 Mar
AGP
LGW
2h 50m
Trip: 8 days
Overall 5.8 OK
Based on 11 reviews
Overall
6.8
Boarding
6.5
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.7
CDG
LIS
Mediocre 2.0

They didnt give me to carry laptop bag too. Only one hand carry include.

FCO
ORY
Excellent 9.3

Very professional, smooth flight

LGW
AGP
OK 4.0

Nothing

Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!

LGW
AGP
OK 5.3

Great crew

Overcrowded overhead lockers

AGP
LGW
Mediocre 2.0

Price! Which i found out why it was so cheap.

Aircraft disgustingly dirty. On a level that i couldnt open my tray. It was covered in dirt and drink and rubbish. Seats were worse than bus. Arm reat, well they should change the name to elbow rest as you can inly put the ellbow on it. Legroom, its ok for people that they are less than 150cm! As they push the seats close to eachother to get more people in, you find yourself sitting so close to strangers. Person in front of me hit me everytime he moved his armes. Check in was awful. We had to beg to get their attention to ask a question. Girls were so busy chatting. Boarding, so slow. Only one person. He was nice and polite. But process so slow.

Mon, 30 Apr
LGW
AGP
3h 00m
Sat, 5 May
AGP
LGW
2h 45m
Trip: 6 days
Overall 5.8 OK
Based on 11 reviews
Overall
6.8
Boarding
6.5
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.7
LGW
AGP
OK 4.0

Nothing

Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!

LGW
AGP
Good 6.6

Efficient service

FCO
ORY
Excellent 9.3

Very professional, smooth flight

LGW
AGP
Mediocre 2.0

No communication and little respect that people are taking time out of their lives to travel. Utterly appalling

MAD
CDG
Excellent 8.0

spacious

Sat, 25 Nov
GLA
AGP
3h 15m
Sat, 2 Dec
AGP
GLA
3h 25m
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 9367 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

STN
NCE
Excellent 9.0

The boarding went really fast and it was nice and smooth flight

The crew. They are always very rude in Ryanair.

STN
VCE
Good 7.3

Captain made a safe soft landing, very timely

Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned

Tue, 5 Dec
GLA
AGP
3h 15m
Sat, 9 Dec
AGP
GLA
3h 25m
Trip: 5 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 9367 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
SXF
SKG
OK 4.0

Timing and congestion at airport

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

STN
VCE
Good 7.3

Captain made a safe soft landing, very timely

Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned

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