Recent reviews
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10.0
I loved the location of the hotel. It was always very clean. The view from my room was fantastic!! I didn't like that a room key was needed to be put in a slot to power your room. So if you were gone most of the day the AC was off.
review from KAYAK -
8.2
The new rooms really make a difference to the old ones. Very comfortable and finally a bathroom with shower that gives you enough space. Breakfast as usual is very good and offers a daily changing variety. The Hotel is currently under refurbishment. Floors 3-7 and the lobby are being renewed. Closet
review from KAYAK -
5.0
Position in the middle of zona rosa, large rooms Swimmingpool wich definetly need sanitary inspection, to small, and without any surveillance, no sauna, gym outdated, cleaning personal wich doesnt respect do not disturb sign, incompleate roomservice, no security in the lobby
review from KAYAK -
4.7
comfortable beds and nice desk to work. Good choice at breakfast. Not all the staff was efficient. Not all the floors have a good wireless connection, I had to change room to get a good access. When I changed room there was no hair dryer in the new room which I think is not normal for an international hotel + the room was smaller (but I did not mind as long as I could connect - size of rooms are more than ok) I had to insist pretty much to get one. First person told me there was no hair dryer left, second one I asked find one within 5 minutes... So there is pretty much to improve. I know NH from Spain and I am used to better service usually. So I was a bit dissapointed. I would still recommand it but far not my best experience in Mexico.
review from KAYAK -
6.3
The reservation process was excellent and friendly. THe location is very convenient at the airport terminal. The small, white chairs at the room close to the desk are not comfortable for working and, staying close to the airport, chances are you get a lot of people, like me, who are staying overnight on a business trip and thus require some time working on a lap top, etc.
review from KAYAK -
6.7
Nice positions , price and also the staff is Ok. Typical 4 stars at right price
review from KAYAK -
6.6
service staffs are nice and friendly additional charges of internet services
review from KAYAK -
5.2
The hotel was clean. The internet service is terrible -- no signal at all even though we paid for the connection. Also, the air conditioning in our room did not work. We reported it, but no one came.
review from KAYAK -
5.6
Very central location within the Pink Zone district. My room was at the back of the building where all air-conditioning units keep running all the time. Quite noisy.
review from KAYAK -
6.8
The location of the hotel was excellent. I also liked most of the decor (particularly the lobby). The rooms were also well designed and comfortable. Their internet service was horrendous. On booking.com it was stated that free wireless internet was available throughout the hotel; however, when I arrived I was told that I had to pay almost $15.00 per day to access the internet and that the only other way to access the internet is to use two beat-up computers in the lobby. The latter computers were extremely slow.
review from KAYAK -
7.2
Excellent location, friendly staff, sufficient range of services, well equipped gym with view! Stock up on forex!
review from KAYAK
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10.0
I loved the location of the hotel. It was always very clean. The view from my room was fantastic!! I didn't like that a room key was needed to be put in a slot to power your room. So if you were gone most of the day the AC was off.
review from KAYAK -
8.2
The new rooms really make a difference to the old ones. Very comfortable and finally a bathroom with shower that gives you enough space. Breakfast as usual is very good and offers a daily changing variety. The Hotel is currently under refurbishment. Floors 3-7 and the lobby are being renewed. Closet
review from KAYAK
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6.7
Nice positions , price and also the staff is Ok. Typical 4 stars at right price
review from KAYAK -
6.6
service staffs are nice and friendly additional charges of internet services
review from KAYAK -
6.8
The location of the hotel was excellent. I also liked most of the decor (particularly the lobby). The rooms were also well designed and comfortable. Their internet service was horrendous. On booking.com it was stated that free wireless internet was available throughout the hotel; however, when I arrived I was told that I had to pay almost $15.00 per day to access the internet and that the only other way to access the internet is to use two beat-up computers in the lobby. The latter computers were extremely slow.
review from KAYAK -
7.2
Excellent location, friendly staff, sufficient range of services, well equipped gym with view! Stock up on forex!
review from KAYAK
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5.0
Position in the middle of zona rosa, large rooms Swimmingpool wich definetly need sanitary inspection, to small, and without any surveillance, no sauna, gym outdated, cleaning personal wich doesnt respect do not disturb sign, incompleate roomservice, no security in the lobby
review from KAYAK -
4.7
comfortable beds and nice desk to work. Good choice at breakfast. Not all the staff was efficient. Not all the floors have a good wireless connection, I had to change room to get a good access. When I changed room there was no hair dryer in the new room which I think is not normal for an international hotel + the room was smaller (but I did not mind as long as I could connect - size of rooms are more than ok) I had to insist pretty much to get one. First person told me there was no hair dryer left, second one I asked find one within 5 minutes... So there is pretty much to improve. I know NH from Spain and I am used to better service usually. So I was a bit dissapointed. I would still recommand it but far not my best experience in Mexico.
review from KAYAK -
6.3
The reservation process was excellent and friendly. THe location is very convenient at the airport terminal. The small, white chairs at the room close to the desk are not comfortable for working and, staying close to the airport, chances are you get a lot of people, like me, who are staying overnight on a business trip and thus require some time working on a lap top, etc.
review from KAYAK -
5.2
The hotel was clean. The internet service is terrible -- no signal at all even though we paid for the connection. Also, the air conditioning in our room did not work. We reported it, but no one came.
review from KAYAK -
5.6
Very central location within the Pink Zone district. My room was at the back of the building where all air-conditioning units keep running all the time. Quite noisy.
review from KAYAK
