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Hotel Croydon

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Best Terrace

3720 Collins Avenue, Miami Beach, FL 33140, United States

+1 305 535 8284

£124+

Hotel Croydon

Overview
Reviews
Photos
Map

Hotel Croydon - Miami Beach - Building

Provided by Hotels.com

Hotel Croydon - Miami Beach - Bedroom

Provided by Hotels.com

Hotel Croydon - Miami Beach - Pool

Provided by Hotels.com

Overall guest ratings

8.2/10 Excellent

Based on 2783 reviews

Review highlights

Bar and Beverages

8.8
WiFi

8.5
Breakfast

5.5
Wellness Area

2.1

Good to know

Comfortable beds
Friendly service
Beach nearby

Nearby

About

Located in Mid Beach, this hotel is 0.5 mi (0.9 km) from Fontainebleau and within 3 mi (5 km) of Lincoln Road Mall and Art Deco Welcome Center. Lummus Park Beach is 2.4 mi (3.8 km) away.

Expedia

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for disabled guests
ATM on-site
Internet
Concierge service
Laundry service
Room service
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Storage available
Terrace/Patio
Gift shop
Free airport shuttle

Guest reviews

All reviews

Couples

Families

Solo

Business

Overall rating

8.2 Excellent

Based on 2,783 reviews

Bar and Beverages

8.8

WiFi

8.5

Food

8.2

Amenities

7.8

Service

7.7

Location

7.7

Room

7.1

Value for money

6.6

Breakfast

5.5

Wellness Area

2.1

Overall rating

8.3 Excellent

Based on 1,808 reviews

Bar and Beverages

8.7

WiFi

8.6

Food

8.4

Service

8.2

Location

8.0

Room

7.4

Value for money

6.8

Breakfast

5.6

Wellness Area

2.3

Overall rating

8.0 Excellent

Based on 667 reviews

Food

8.3

Service

7.9

Location

7.9

Room

7.2

Value for money

6.1

Breakfast

5.0

Overall rating

8.4 Excellent

Based on 250 reviews

Bar and Beverages

8.9

Food

8.4

Amenities

7.9

Service

7.9

Location

7.9

Room

7.3

Value for money

6.9

Comfort

6.7

Overall rating

8.4 Excellent

Based on 55 reviews

Food

8.2

Location

8.0

Service

7.8

Room

7.2

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

amazing staff

resort fee

right across the street

south beach

comfortable bed

beach a block

early check

parking was expensive

rooftop deck

public parking

happy hour

good food

incredible views

free beach chairs

close to beach

beach street

maid service was outstanding

rooftop views

10.0

Amazing stay

Pros: A friend and I came to Hotel Croydon for an extended girls weekend and to run the Miami Half Marathon. It was such a great experience! The staff is friendly, the rooms are gorgeous, and the beach access is so convenient. We booked through Kayak which saved us some money - it was such a great value. I highly recommend this hotel for couples, friends, and families. One thing to take note of... the hotel shuttle came to the airport to pick us up on the hour. This is an automatic thing - they come every hour on the hour. However, when you're using the shuttle to come back to airport you MUST schedule first with the front desk. We found out the hard way that it wasn't an automatic pick up and had to jump in a cab very quickly.

Reviewed Jan 2015

review from
4.2

Not going back

Pros: Older hotel has been nicely renovated.

Cons: Staff inattentive, service poor. Called for the car from valet, requesting to be notified when it was available. After waiting nearly an hour, went to front desk and discovered the car had been waiting for 20 minutes. Specifically asked at check-in if resort charge would be added to bill, and was told no, it was included in pre-paid reservation. In spite of this assurance, chage was added at check out. Front desk can not provide itemized charges on folio at check out, only give a total charge. Food in restaurant was OK, but service poor. Waited 10 minutes for coffee on Saturday morning, and were told our server was "in the bathroom". WAY more information than I needed. Used glasses in room were not replaced during our stay. Ovewrall, VERY dissapointing.

Reviewed Apr 2015

review from
8.8

Clean and nice place.great location too

Pros: Very friendly staff, licate one block away from a beatiful beach

Cons: Valet parking fee 36 dollars

Reviewed Jun 2015

review from
4.0

Linen stunk of Bleach waited 50 minutes for car!

Pros: I like it when I received my car after 50 minutes so that I could get to my meeting. I liked it when I left the unapologetic staff who just shrugged when I wonder why my car hadn't arrived after I had properly followed their recommendation that I call 25 minutes early to get my car...it took 50. I liked it when I left the counter at check out after explaining that my linen STUNK of BLEACH .

Cons: I COULD BARELY SLEEP THE STENCH OF BLEACH ON ALL OF THE LINEN WAS SO STRONG. I FOLLOWED THE RECOMMENDED PROCEDURE OF CALLING 25 MINUTES EARLY TO GET MY CAR AT CHECK OUT. IT TOOK 50 TO ARRIVE AND I ALMOST MISSED MY MEETING. THE ROOM WAS SMALL, OVER PRICED NO VANITY NOT EVEN A LUGGAGE RACK AND THOSE IRRITATING WIRE HANGGERS YOU CAN REMOVE WHEN YOU ARE TRYING TO HANG CLOTHES, IN THIS CASE WHILE WEDGED IN THE CORNER OF THIS TINY $500 ROOM. THE LOCATION WAS PROPOSED AS NORMALLY COSTING $1000 PER NIGHT. I ONLY CHOSE IT BECAUSE OF PROXIMITY TO A MEETING. THE LOBBY WAS EQYAL TO A POOR QUALITY HIGHWAY MOTEL.

Reviewed Feb 2016

review from
10.0

Very nice hotel

Pros: I liked everything about this place. It's very clean, the location is just across the road from the beach and the staff were all very nice.

Reviewed Jan 2015

review from
10.0

Great Staff Great food

Pros: Everything

Cons: valet $36

Reviewed Jul 2015

review from
9.4

The hotel is not located on south beach toward the

Pros: The customer service was great and very comfortable beds

Cons: Just a lil out the way from south beach had to take a lot of car services

Reviewed Sep 2015

review from
10.0

Anniversary getaway

Pros: My wife and I were able to celebrate our anniversary in warm sunny Miami. I booked the hotel on Kayak.com due to the good reviews and value. We were not disappointed. The room was very clean and decorated so well. The accommodations were outstanding. The Tavern restaurant was amazing, we ate there twice. The staff goes above and beyond to make you feel welcome. I'd reccomend this place to anyone wanting a great experience with close proximity to the beach.

Cons: The thermostat didn't seem to work. We finally figured out that we had to continuously turn on the fan to cool the room because it was set to 80. maybe it's a Miami thing to have warm rooms but we're from Ohio where we keep our summer thermostat around 65.

Reviewed Apr 2015

review from
2.0

Pros: Location

Cons: Service

Reviewed Jul 2016

review from
10.0

Pros: I liked the hotel in every aspect. I will definitely come again...

Cons: Valet parking...a bit too expensive and longish wait....

Reviewed Dec 2015

review from
9.7

Pros: The staff is amazing and was really helpful.

Reviewed Mar 2015

review from
8.2

Pros: Overall positive experience with quality of the rooms, restaurant, housekeeping and staff attitudes

Cons: Front desk definitively provided erroneous information regarding the shuttle to the airport forcing us to pay for transportation that was supposed to be included; staff seemed to have different awareness of hotel policies leading us to believe training is inadequate

Reviewed Jan 2015

review from

10.0

Amazing stay

Pros: A friend and I came to Hotel Croydon for an extended girls weekend and to run the Miami Half Marathon. It was such a great experience! The staff is friendly, the rooms are gorgeous, and the beach access is so convenient. We booked through Kayak which saved us some money - it was such a great value. I highly recommend this hotel for couples, friends, and families. One thing to take note of... the hotel shuttle came to the airport to pick us up on the hour. This is an automatic thing - they come every hour on the hour. However, when you're using the shuttle to come back to airport you MUST schedule first with the front desk. We found out the hard way that it wasn't an automatic pick up and had to jump in a cab very quickly.

Reviewed Jan 2015

review from
8.8

Clean and nice place.great location too

Pros: Very friendly staff, licate one block away from a beatiful beach

Cons: Valet parking fee 36 dollars

Reviewed Jun 2015

review from
10.0

Very nice hotel

Pros: I liked everything about this place. It's very clean, the location is just across the road from the beach and the staff were all very nice.

Reviewed Jan 2015

review from
10.0

Great Staff Great food

Pros: Everything

Cons: valet $36

Reviewed Jul 2015

review from
9.4

The hotel is not located on south beach toward the

Pros: The customer service was great and very comfortable beds

Cons: Just a lil out the way from south beach had to take a lot of car services

Reviewed Sep 2015

review from
10.0

Anniversary getaway

Pros: My wife and I were able to celebrate our anniversary in warm sunny Miami. I booked the hotel on Kayak.com due to the good reviews and value. We were not disappointed. The room was very clean and decorated so well. The accommodations were outstanding. The Tavern restaurant was amazing, we ate there twice. The staff goes above and beyond to make you feel welcome. I'd reccomend this place to anyone wanting a great experience with close proximity to the beach.

Cons: The thermostat didn't seem to work. We finally figured out that we had to continuously turn on the fan to cool the room because it was set to 80. maybe it's a Miami thing to have warm rooms but we're from Ohio where we keep our summer thermostat around 65.

Reviewed Apr 2015

review from
10.0

Pros: I liked the hotel in every aspect. I will definitely come again...

Cons: Valet parking...a bit too expensive and longish wait....

Reviewed Dec 2015

review from
9.7

Pros: The staff is amazing and was really helpful.

Reviewed Mar 2015

review from

8.2

Pros: Overall positive experience with quality of the rooms, restaurant, housekeeping and staff attitudes

Cons: Front desk definitively provided erroneous information regarding the shuttle to the airport forcing us to pay for transportation that was supposed to be included; staff seemed to have different awareness of hotel policies leading us to believe training is inadequate

Reviewed Jan 2015

review from

4.2

Not going back

Pros: Older hotel has been nicely renovated.

Cons: Staff inattentive, service poor. Called for the car from valet, requesting to be notified when it was available. After waiting nearly an hour, went to front desk and discovered the car had been waiting for 20 minutes. Specifically asked at check-in if resort charge would be added to bill, and was told no, it was included in pre-paid reservation. In spite of this assurance, chage was added at check out. Front desk can not provide itemized charges on folio at check out, only give a total charge. Food in restaurant was OK, but service poor. Waited 10 minutes for coffee on Saturday morning, and were told our server was "in the bathroom". WAY more information than I needed. Used glasses in room were not replaced during our stay. Ovewrall, VERY dissapointing.

Reviewed Apr 2015

review from
4.0

Linen stunk of Bleach waited 50 minutes for car!

Pros: I like it when I received my car after 50 minutes so that I could get to my meeting. I liked it when I left the unapologetic staff who just shrugged when I wonder why my car hadn't arrived after I had properly followed their recommendation that I call 25 minutes early to get my car...it took 50. I liked it when I left the counter at check out after explaining that my linen STUNK of BLEACH .

Cons: I COULD BARELY SLEEP THE STENCH OF BLEACH ON ALL OF THE LINEN WAS SO STRONG. I FOLLOWED THE RECOMMENDED PROCEDURE OF CALLING 25 MINUTES EARLY TO GET MY CAR AT CHECK OUT. IT TOOK 50 TO ARRIVE AND I ALMOST MISSED MY MEETING. THE ROOM WAS SMALL, OVER PRICED NO VANITY NOT EVEN A LUGGAGE RACK AND THOSE IRRITATING WIRE HANGGERS YOU CAN REMOVE WHEN YOU ARE TRYING TO HANG CLOTHES, IN THIS CASE WHILE WEDGED IN THE CORNER OF THIS TINY $500 ROOM. THE LOCATION WAS PROPOSED AS NORMALLY COSTING $1000 PER NIGHT. I ONLY CHOSE IT BECAUSE OF PROXIMITY TO A MEETING. THE LOBBY WAS EQYAL TO A POOR QUALITY HIGHWAY MOTEL.

Reviewed Feb 2016

review from
2.0

Pros: Location

Cons: Service

Reviewed Jul 2016

review from

Map