Montego Bay resorts

Cons: You are treated well and with respect, but service is too slow. Everything takes forever...from getting a meal to getting a drink to being seated.

Cons: Service was horrible. Most staff was nice but many were not. Staff had attitude and acted as they were doing me a favor. I expected this to be a higher end hotel and did not feel that at all during my stay. Alcohol was watered down and not good. Would not recommend or go back.

Cons: Gift shop overpriced and was charged double for my purchase. The bottle said $8.00 and was charged $14.00. The same bottle at the airport was $7.00. I purchased 4 bottles from the resort.

Cons: Food and price

Cons: The service was horrible. There were never towels in the room, or by the pool/beach. You wait FOREVER if you ask for anything. The staff is friendly but incompetent. The food is horrible. I couldn't wait to get home. The air conditioning in the hotel did not work in the hallways, it was sticky and humid. Just go to Mexico, same beach but with much better service and food.

Cons: The TV channel selections aren’t very good

Cons: It was mostly couples which isn't a bad thing but could be annoying for some. It's a long way from most excursions. It's not a 5 Star compared to American Standards but for sure a 4-4.5!

Cons: BEWARE: the Romantic Dinner, wine, and Spa options are deceptively not included in the "all inclusive" purchase, and prices aren't available until you express interest to the concierge. Awkward to find out when you're there.

Cons: There was no freezer in mini fridge. Ackee and saltfish should be available for breakfast daily

Cons: Carpet in hallways could use a bit of upgrade. While bed was comfortable, room was not particularly welcoming. Very bare - one or two pictures on wall might help. Did not like the fact that so much of the dining areas were open.

Cons: Saff, food, service

Cons: Strict rules. They wouldn’t give you enough information to leave the resort on your own. Hotel taxi company too expensive. Did not provide a shuttle. Hotel needs updating.

Cons: Clientele, thought hilton catered for different class but majority clientele were rather obnoxious And although non smoking there was a strong smell of weed in corridors . Italian restaurant overhyped

Cons: Staff was untrained and rude, amenities were not as stated on website, food was limited selection and not good, room had mold so had to be transferred to another. Overall there for 3 nights and was not pleased

Cons: Food

Cons: The staff were terrible. The female staff HATE the female guests and treat them horribly, and the male staff stare at you with an air of perversion. Additionally, the food, compared to other all-inclusive resorts (like in the Dominican) was absolutely disgusting. We will not be returning.

Cons: I didn't like how close the rooms were to each other. Every night my boyfriend and I heard Baby crying all night. Also I would have like to seen more tours available.

Cons: Now the beach was nice to me! But we went to Doctor's Cave beach too and OMG! That was the clearest water I have ever seen! It was spectacular. The Hilton's beach cannot compare to this one. I believe the Doctors Cave is a natural beach, while the Hilton is man made.....the difference is clear. They were doing some construction while we were on the beach. That was noisy, but didn't take away my enjoyment. The one of the elevators was broken most of the time we were there which was to me the most annoying thing because it took a longer than normal time to go upstairs and get back down.

Cons: The best beach area costs an additional $100/day for a Cabana and the Moonstone restaurant took 4 hours from waiting till receiving food. We also learned a Jamaican minute means about 30-60 mins.

Cons: Too crowded and too many kids Beach was terrible. Lazy river was small. Air conditioning broke in our room.

Cons: Not enough food options. The buffet restaurant was ok for breakfast, but not for dinner. Very odd combinations of food. They need at least another restaurant for more variation. The beach is not huge and the sand is really odd. It's very firm and the beach has a lot of seaweed, which is not the hotel's problem, just a data point.

Cons: The food was not terrible, but not very impressive. This was our first time at an all inclusive, but it felt like a tourist farm. We felt like products in an assembly line.

Cons: -only 3 a la carte restaurants and overall, the food was just ok -good if you request for a non adjoining room. otherwise you are separated from the other room by a door -did not get too much of a luxurious all inclusive vibe (compared to my other all inclusive experience in mayan riviera at the princess resort grand sunset) -wifi is extremely unreliable if your room is not close to the main lobby area

Cons: Internet should be free Not much activities after hours Taxi service on site was way over priced and when you reserved a taxi from off the property, it was a major hassle for them to pick you up. It would also be good if the hotel plays more reggae music around the facilities.

Cons: I had to walk three times to the Lobby as the room key did not work. There should be a guest phone near the rooms so that guests can call the Lobby and get assistance. The walk to the Lobby back and forth with luggage was quite unpleasant.

Cons: Rooms on motion detector made for a musty smell and too hot to adjust to. Ants in room. No coffee available during day or night (not espresso).Biggest disappointment was pool closing at 7pm, beach dark at night. The 'all inclusive' was really just the food and drinks. There was no catamaran, surfing, or any water sports free aside from a kayak. You MUST know how to sail or pay a surprising $45 fee for lesson. Additionally, the Wi-Fi cost $45 for one device. This should be free. There's was not much to do on your own after 7pm at the resort, resulting in boredom. The food was better than other places I've stayed, but doesn't fit the bill for anything special. I'd suggest leaving the pool open till midnight, at least. Lights on the beach. Diverse activities daily (not the same). Also, the 'sound system' speakers were terrible.

Cons: Property is starting to show its age in some areas. Food was ok, but nothing had a wow factor. Rooms were comfortable and the pool/beach area was top notch. Entertainment was ok. Wish they had a craft beer. Red Stripe gets old fast. Disco was just that. Disco. Other all inclusive resorts have had a period of other types of music such as rock for a couple of hours each night which breaks up the monotony. Wifi was lacking. Had to sign on 3 or 4 times a day for some reason and this happened with all of our phones. Resort was pricey when compared to others.

Cons: I found the biggest disappointment to be the overall cost to benefit ratio of the stay experience. To expound on the title: The property was decent but had several quality shortcomings that gave it an ill-maintained feel: The felt on the pool table in the lobby was gouged and loose, only about 10% of the pool cues had usable tips, the direction lights on several elevators did not function, and a wall-mounted lighting fixture in my room was only half mounted and hung at a strange angle. As for the food, I ate at the main buffet most of the time and tried as much variety as I could and though the food was generally good I didn't experience anything great. I also ate at the reservation-required Japanese Hibachi one night and the quality was notably lower than that of the buffet. I had a few mixed drinks at the bars every day and found that they were weak in alcohol, and the taste varied greatly with each bartender. Lastly, the 'all inclusive' label did not apply to most of the snorkel and scuba recreation (except what I listed in the pros) which I found a bit disappointing.

Cons: The variety of food was limited.

Cons: Having never stayed in an all inclusive...I didn't realize you had to make dinner reservations at the resort restaurants a day ahead. We didn't get a chance to go because if this. I think the staff should have been more informative about this on check in.

Cons: The room we got was not the one we were expecting they did change it the bathroom were tight and small over all the stay was good.

Cons: Two king sized beds if available would have been better , as opposed to the double beds that we got for a family with two teenage kids .

Cons: At times the buffet line was lacking... But understandable! The lack of the finer wines n liquor was sad, I would have paid for the higher quality of spirits if offered! The hassle to extend my stay by two days was a hassle at the front desk, yet online was easy to do, seemed odd. Free shuttle services to the airport would be nice for overall care of your customers

Cons: The rooms are very small. The resort needs updating especially the bathroom. The only ATM charges $6 in fee which I think is a rip-off. The all inclusive food and restaurant is nothing to brag about.

Cons: Food was average. Not enough selections. My husband and I stayed out late 2 nights and could not find any food or drinks anywhere on the location when we got back. We were told that it is non-existent after 1am which diminishes the whole point of being all-inclusive. No mini bar in the room. Not even complimentary soda or bottled water in the refrigerator.

Cons: Too much loud reggae music blaring at you all day. We found refuge from the noise at the adult beach; however there were many hotel guests smoking pot there. Building 7 needs some plumbing upgrades on the bathroom and quieter air conditioning.

Cons: 1. They charge to have a guest or family member come up to your room - even if they aren't using any facilities, or eating, and are there for just 1 minute . Seriously!! Not a good policy because while in town people visit for an hour or so and wanna leave but you basically have to pay $35 for each person that comes over. Makes ZERO sense. 2. The buffet food was not that great. Felt re-used. A la carte was much better. I just enjoyed alcoholic drinks as part of the all-inclusive.

Cons: The AC took some time to kick in. Sometimes the water took a while to get hot. Doctor's Cave beach cost $5 to enter and was too strict/rude on hours; wish it stayed open later especially for the hotel guest.

Cons: The beds were a bit hard and lumpy.

Cons: No room dining service. I stayed in a junior suite which was clean and spacious. Bathroom needs a facelift Wifi is very slow!! Room furniture needs updating

Cons: the location, the staff, the quality as well as the food, and the community as a whole just a fabulous time and will be back