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New Orleans hotels near Harrah's Casino
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Best New Orleans hotels near Harrah's Casino
"Located in Central Business District, this hotel is within a 5-minute walk of Louisiana Children's Museum, The Outlet Collection at Riverwalk and St Patricks Church. Callan Contemporary is 0.2 mi (0.4 km) away. New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 9.2 Excellent
Based on 465 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
4.5
Pros: Not much. The service was ok.
Cons: Terrible beds. And the worst blankets I have seen yet in a hotel. The pillows were also terrible.
Excellent
10.0
Cons: More coffee in the room.
Excellent
10.0
Pros: Outstanding service
Excellent
10.0
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,072 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: The location was perfect. We were able to walk everywhere we wanted to go
Excellent
8.8
Pros: Great location, comfortable beds, nice carousel bar.
Cons: Small room, no view- window was covered with plastic adhesive to obscure view, we faced another building.
Good
6.5
Excellent
8.0
Excellent
10.0
Pros: The location is excellent! This is an old hotel with lots of history. The Carousel Bar is wonderful.
Cons: Room was on the small side.
Excellent
10.0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Excellent
8.8
Pros: The hotel was very nice, located in convenient place and prices are reasonable.
Cons: Front entrance is very congested, rooms were a bit smaller.
Excellent
8.3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10.0
Pros: Excellent room service. The carousel bar was fun. It's located in a prime location.
Cons: N/A
Excellent
10.0
Pros: Everything except pool deck locked at night
Good
6.8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Good
7.3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Good
6.5
Pros: Love the location and the Carousel bar. Love the history and the feel of the hotel.
Cons: Our room air was very loud and the shower sprayed water up into the ceiling light which could have caused harm to us.
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
8.0
Pros: Service and location. Quietness and comfort were great. Loved the historical significance.
Cons: Did not see any of the hotels ghosts
Excellent
9.3
Pros: Location.. minutes walk from Bourbon St. and Canal St.
Cons: The rooms are REALLY small but it's a historic hotel in the middle of the city so understandable. Valet parking overnight was $45 for guests, which is a lot in my opinion. I am already paying over $200 for the room and did not expect to tack on another $50.
Excellent
9.1
Pros: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.
Cons: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.
Excellent
8.6
Pros: Staff was very friendly. Location great. Pool was very nice
Cons: Elevators were confusing. Some went to the 15th floor, some didn't. And only one set of elevators went to the rooftop pool. Also why would you close a pool bar at 7 when there are people wanting to buy alcohol and food. If guests are there you should stay open for them. And our air conditioner kept breaking.
Excellent
10.0
Pros: The staff and cleaning crew were wonderful. Always going above and beyond to make our stay perfect.
Cons: The pool had debris in the pool. It was also very cold and we were told it would be heated. Thr 60.00 a day fee for parking, and room service was a complete a suprise. I was under the assumption that I could pay directly for parking....however, the hotel put a hold on my debit card for services I didn't use...for example, room service. It will take 3-5 business days to receive my refund. That caught me off guard and caused my finances to be tight for a few days until I could move money around at my bank. I wish I had been aware of these charges.
Excellent
10.0
Pros: LOVE this hotel!!! A+++!!
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: Very helpful. Location right in the heart of the French Quarter yet close enough to Canal and one block off Bourbon so it wasn't so loud all the time. Food amenities everything A+ Hotel Service was perfect.
Cons: The only downside is a plus side for some. The location is in the French Quarter so it is always busy and a bit loud day and night. But the rooms are quiet and calming. It is what you would expect for the Quarter and nothing short of an ideal blend of value service location and luxury.
Good
6.2
Pros: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.
Cons: See above.
Okay
4.6
Pros: The location and the staff. Service was excellent.
Cons: The room was old and tiny. Everything cost something there, even a pitcher of water. They wouldn't provide one to us. The parking price was exorbitant. I believe they make people pay for the bar downstairs and the location. Nothing about this hotel was worth the money. I won't stay there again.
Excellent
9.7
Pros: Food was delicious but a little pricey. Great location in the French Quarter!! able to walk everywhere. Staff was very accommodating to our needs.
Cons: Cost of room service
Excellent
9.0
Pros: Hotel Monteleone is a beautiful historic hotel in the French Quarter and we thoroughly enjoyed our stay there. The rooms are quiet and comfortable and the rooftop pool was a nice perk!
Cons: Parking can be an issue in the French Quarter and we did use the hotel's valet parking for part of the time, which was a little more expensive than we would have liked. There was a less expensive parking garage close by where we ended up going for the last part of our trip.
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Excellent
10.0
Pros: The hotel was clean, beautiful, and the beds soo comfortable. But the best part if our stay was the service. The reservations specialist, front desk, and concierge all went out of their way, hands down, to give us top of the line experiences. Which included booking last minute reservations at best restaurants!!! I wouldn't stay anywhere else in the French Quarter!!
Good
7.4
Pros: The Hotel was very beautiful, the staff was very nice and courteous, the rooms a little small but comfortable. The bed and pillow ultra comfortable. Fun bar, decent restaurant.
Cons: I could nt believe the fact that they would not give you not even a complementary small bottle of water, while in the mean time they would sell the same for almost $3.00 in the gift shop.
Excellent
8.5
Pros: Very historic and romantic. Room and bath a bit small, but made do.
Cons: Not real clear how to get your car upon departure.
Excellent
10.0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
Excellent
10.0
Pros: Staff did everything to make stay perfect
Excellent
9.4
Cons: room # 944 is a bit too small
Excellent
10.0
Pros: Great history and location. Great rooftop pool. Bar was "cool" with the carousel, I got a little dizzy and had to step off! Very nice!
Excellent
9.1
Pros: The Monteleon is a great hotel in the heart of the French quarter . Loved the atmosphere, Carosel Bar, and friendly staff. Our stay was wonderful. Will look forward to stayintg there again on our next visit to New Orleans.
Excellent
9.7
Pros: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.
Cons: The walls were fairly thin so you could hear your neighbors. Also, nearly got high from the marijuana fumes seeing through the air system.
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Overall 9.0 Excellent
Based on 602 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
"Located in Central Business District, this hotel is within a 10-minute walk of Smoothie King Center, Lafayette Square and Mercedes-Benz Superdome. Contemporary Arts Center and Bourbon Street are also within 15 minutes. New Orleans Union Passenger Terminal is 6 minutes by foot. "
Overall 8.8 Excellent
Based on 2,036 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
7.7
Excellent
8.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Nice modern hotel
Cons: Put hand soap in guest rooms prior to check in
Excellent
9.7
Pros: The service and staff were wonderful! I have stayed at many hotels in New Orleans over the years, and the staff at the Hyatt was by far the most friendly, courteous, and helpful that I have ever experienced. I would absolutely stay there again and again!! Thanks Hyatt!!
Excellent
9.1
Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent
9.4
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Friendly courteous service with a smile.
Excellent
8.0
Excellent
10.0
Pros: Easy check in
Excellent
10.0
Excellent
8.3
Excellent
10.0
Excellent
9.7
Excellent
8.2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
10.0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
9.4
Pros: Modern. Friendly.
Cons: $40 valet parking per day!!
Excellent
9.7
Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Excellent
10.0
Pros: We enjoyed the room, health club variety of restaurants ( Borgne, etc.) , jazz music in the bar, quietness of our room & comfortable king size bed. We will definitely return.
Cons: We had to finally request at 5:00 that our room be cleaned.
Excellent
8.0
Pros: Location
Cons: Extra charge for corner room whose view not good
Good
7.6
Pros: They hotel is very nice and affordable. The location is also very convientant. The front desk staff, valet & bell man were very helpful and friendly.
Cons: The room service is horrible. Very over priced with very little food. Took forever to receive. I ordered about 3 times and each time my order was wrong or missing items. Just very disappointing.
Okay
5.7
Pros: Friendly staff
Cons: I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.
Okay
5.4
Pros: Nice building
Cons: Almost everything
Good
6.2
Pros: Location of hotel on streetcar line, availability of wifi, on-site dining options, interior atrium atmosphere.
Cons: The front desk was understaffed for a busy Friday check-in time causing huge delays. Staff in gen were not very friendly in the hotel. Bathroom was very small and chrome fixtures were rusting. Not enough washcloths, hand towels in room. Pillows on bed were uncomfortable/too hard.
Excellent
10.0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Excellent
8.6
Pros: I like the card elevator system. I was traveling alone with 4 girls under 12. It gave me an extra sense of security to know that random people couldn't get on the elevator or even get off at our floor.
Cons: The price was too high for the size of the room. Going to a concert at the superdome with 4 girls as the only adult...I felt like I had no other choice. We paid way too much. I stayed at the hotel for another local popular event that the hotel seemed to have even more guests....same room, same number of nights....same time of week...1 1/2 times less. One Direction= let's try to over charge customers. ..sad
Okay
4.5
Pros: NA
Cons: I called 15 minutes after checking out because I left an item in my fridge and I was told my room hadn’t been cleaned yet so it should have been found. I later went to pick up my item at around 11:30 and since housekeeping wasn’t there no one had access to the lost and found. I had no update on my item and housekeeping never checked it in even though no one else had access to my room.
Excellent
8.5
Pros: It was a very nice hotel. Staff were friendly and helpful. Allowed us to check in at 9 am and out at 1 pm. So convenient.
Cons: Prices were high. And our room was located near the service elevators which made a constant rumble noise 24/7. Had we been staying more than a night, we definitely would have asked to switch rooms. Instead, we asked for earplugs. Had we asked, I'm sure the front desk would have accommodated our request, they were very helpful.
Excellent
10.0
Pros: Beautiful views of the city and the Superdome, especially at night. Gorgeous facilities.
Cons: Nothing
Excellent
9.6
Cons: Parking rates
Excellent
10.0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent
8.8
Pros: The hotel was great. I travel a lot and this was one of the nicer places I have been.
Cons: The only two negotive things I have to say would be. 1) the breakfast buffet wasn't worth the $21. It's the same mass produced powdered egg bacon pancakes....that you get at crapy hotels for free. There is a omlet station and a big selection of pastries and fruit but I'm a eggs an bacon guy and it was horiable. The second negative I have is dependent. I stayed there for Mardi Gras and they shut down a lot of streets, so you have to walk because the taxis won't and can't take you down town. and its a long walk to Burbon street. It is located right next to the stadium if that's where you are going.
Excellent
10.0
Pros: Location Cleanliness Comfort
Cons: Nine
Excellent
9.7
Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.
Cons: Distance could be an issue for some people.
Excellent
10.0
Pros: The customer service was outstanding. Everyone was very friendly, and helpful. Nikki who helped check us in, went above and beyond to help make our stay extra memorable!! Can't wait to go back.
Excellent
8.0
Excellent
9.1
Excellent
8.0
Excellent
9.1
Good
7.4
Excellent
9.3
Excellent
10.0
"This family-friendly New Orleans hotel is located in the entertainment district, just steps away from Saenger Theatre and Canal Street. Bourbon Street and Royal Street are also within 5 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 8.8 Excellent
Based on 499 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The pool is so nice! Our room was fabulous!
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: The hotel was beautiful, room was comfortable, staff was wonderful
Cons: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: The location and the overall feel are great.
Cons: They're not very accommodating, nor does the room come with much in the way of extras.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.5
Pros: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.
Cons: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.
"Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.7 Excellent
Based on 2,810 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.8
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Excellent
10.0
Excellent
8.8
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
7.7
Excellent
8.8
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
10.0
Pros: Nice hotel and location
Excellent
10.0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8.0
Cons: Parking
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.6
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.5
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Good
7.7
Cons: Room was musty smelling
Good
6.8
Pros: Location
Cons: To many drunks
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
9.6
Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip
Cons: Front desk was a little rude. It was crazy during mardi gras and garage was already full. If someone is staying I thought it was 1 car per room? So if a group is coming than anyone else needs to find another place to park. How is there not enough room?? Is the garage sale than the hotel Capacity because that's a problem. If there is overflow parking a d we are paying the valet fee than THEY need to take it down there...
"This family-friendly New Orleans hotel is located in the historical district, within a 5-minute walk of Bourbon Street, Jackson Square and Preservation Hall. Cafe Du Monde and The Shops at Canal Place are also within 10 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot. "
Overall 8.7 Excellent
Based on 1,288 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
9.1
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
8.5
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10.0
Pros: The Location
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
"Located in French Quarter, this romantic hotel is steps away from Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.7 Excellent
Based on 871 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
10.0
Pros: The customer service was amazing!
Excellent
10.0
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
8.5
Excellent
10.0
Pros: Could walk anywhere
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
8.2
Excellent
8.8
Cons: Ja
Excellent
10.0
Pros: Great location, clean and lovely
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
9.1
Excellent
8.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Excellent
9.7
Pros: Super friendly staff and large rooms!
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
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_O-538736.jpg?width=66&height=66&xhint=1560&yhint=1020&crop=true)
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Overall 8.6 Excellent
Based on 1,137 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: I loves the staff and I loved how absolutely beautiful the hotel was!
Cons: Nothing! Our stay was excellent
Excellent
10.0
Pros: Everything
Cons: Leaving
Excellent
8.0
Excellent
8.2
Excellent
8.8
Pros: The staff was great especially the bartender Pammy and housekeeping staff. Beautiful old hotel that been kep up to date. Easy walk to the street cars and walk to Bourbon St and close enough for a $10 Uber ride to Magazine Street, uptown etc.
Good
7.4
Pros: Friendly staff Convenient location PB&J sandwiches from 10-11pm
Cons: In need of renovation Dirty carpet Dirty bed sheets Did not provide bottled water as stated on sight
Okay
4.0
Pros: Hotel had lots of staff and very polite and clean. Historical significance.
Cons: Kayak over booked telling us we had a room but the hotel was not advised. Hotel had no knowledge of us coming.
Okay
5.7
Pros: The old world luxury decor and Christmas decorations. Very clean. Friendly staff.
Cons: Staff somewhat disorganized and inept. We were given very poor directions to points of interest. Cost of parking $39.95 per day. Christmas brunch $75 pp was very poor and disorganized. Food was either undercooked or overcooked and they ran out of some dishes.
Excellent
10.0
Pros: The Pool It Was Sweet rooftop and had great view and look very rich
Cons: Pay up for a room King is not that big also plumbing sounds bad like an old hotel will keep you up if light sleeper.
Excellent
10.0
Pros: I adore classic New Orleans art and history so my friend recommended this place - its a perfect blend of the newest culture and classic. i not only stayed here once but twice when my flight got pushed - thats 4 nights over a series of 9 days. I loved all of it! the gym the rooftop pool the paintings the beds the PB&Js at night! i could live here for years! thank you so much for all you did during my stay and i cannot wait to return in the fall to once again live it up at Le Pavillion!
Excellent
8.8
Pros: To be honest I was very disappointed in this stay. I was a returning guest and had high expectations which were not met. However, upon check out I met Peter and he did everything right to rectify the situation. His level of customer service won me as a returning guest.
Excellent
8.0
Pros: Beautiful property
Cons: Inconsistent housekeeping.
Okay
5.4
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
8.0
Good
6.2
Excellent
10.0
Excellent
8.8
Pros: The hotel is a throwback to a different time. Which in New Orleans is quite delightful. It's a small hotel with quite attentive staff. The beds are lucious, down duvet, down pillows and pillow top mattress. And don't forget to slip down to the lobby for hot chocolate and PB&J every night at 10-11.
Cons: Elevators are a little slow.
Excellent
8.2
Pros: Our stay was great. The staff made my 17 year old daughter feel like a queen. PB&J and Hot Coco nightly is great.
Cons: The bathroom could have been a little cleaner.
Excellent
10.0
Pros: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.
Cons: This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!
Excellent
9.7
Pros: Very nice hotel, will look to return.
Cons: Bed was under a window with single pane glass, nighttime was drafty with colder weather.
Good
7.7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
9.6
Pros: location, rooftop pool, PB&J social
Cons: expensive valet parking ($36 per night)
Excellent
10.0
Pros: The whole staff was so amazing. Place was perfection all around.
Cons: Creepy pictures on the 3rd floor.
Excellent
8.5
Pros: the staff was very helpfully, the coffee and pj sandwiches was a nice addition. the roof top pool was nice. it was also heated.
Cons: the hot tub wasn't working
Excellent
8.0
Pros: Amazing classic decor. Great location just far enough away from the noise of Bourbon street.
Cons: Lacking some of the amenities necessary for a longer stay. No mini-fridge, etc. Parking is overpriced.
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10.0
Pros: Decor and location
Excellent
10.0
Cons: It was a great experience! Very kind staff!
Excellent
9.1
Pros: The old Victorian look and feel of the hotel was spectacular. The staff was great. We managed to miss the PBJ and cocoa every night for one reason or another, but we truly enjoyed our stay. We would go back but only if we could get a corporate rate because this place is quite pricey.
Cons: We were not used to the high prices of most everything. This seems to be true all over New Orleans. Because of the age of the hotel and the weather while we were there, a lot of condensation formed on the inside of the windows of our room. We mentioned to the Concierge that this resulted in what looked like black mold at the base of the windows and it was cleaned up almost immediately.
Excellent
8.8
Pros: From the Doorman, Bellman, Concierge on down, everyone was warm and wanting to assist with our needs. Delivery of water and cookies to the room at night was to have, along with the late night PB&J sandwiches. Convenient to French Quarter, but far enough away from the hustle, bustle and noise to allow for some peace and quiet.
Okay
5.1
Pros: The staff was very nice and accommodating
Cons: The hotel was very run down and dirty. There was trash in the stairway. There was a terrible smell coming from what they used to clean the carpets. The remains of a hot tea I ordered for room service sat in my room the entire time. The hotel is old and in need of an upgrade for the prices they are charging.
Excellent
8.5
Pros: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.
Cons: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.
Excellent
8.5
Pros: Location & staff
Cons: Housekeeper didn't do a good job 1. She forgot to leave a bath mat in the bathroom for the first day cleaning 2. She didn't take away the used towels and leave enough clean towels in the room for the second day. 3. The minibar was not on and the hotel did not want to turn on,either.
_O-721013.jpg?width=330&height=170&crop=true)
"Located in Central Business District, this hotel is within a 5-minute walk of Canal Street, Royal Street and Harrah's New Orleans Casino. Bourbon Street and Audubon Aquarium of the Americas are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot. "
Overall 8.5 Excellent
Based on 3,075 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
8.0
Pros: Breakfast was amazing and the beds was very comfortable.
Good
6.5
Pros: Close to convention center and the French Quarter
Cons: Pretty basic in all aspects
Okay
5.6
Pros: We had a place to sleep
Cons: Very noisy outside. The water quit working for a while. Good thing we weren't to dirty from partying before. Out of the French quarter. But close.
Excellent
9.4
Pros: I beds are comfortable and the location is walking distance from everything
Cons: the front desk lady was a little unprofessional.
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
7.7
Pros: location
Cons: Street noise No restaurant
Excellent
10.0
Pros: The location
Excellent
8.0
Pros: Nice, friendly staff. Room was clean.
Cons: Breakfast selection was subpar and the coffee was more than lacking.
Excellent
10.0
Pros: Location
Okay
5.4
Pros: The location and the view could not be beat.
Cons: The staff were rude, and considering I was paying a premium for a room that was broken and barely clean that was just the point at which I wanted a refund. I paid extra for valet parking and was then chastized for taking my own car right after they had pulled it up, and they had a change of shift. I stayed a Hyatt Place last time, and I paid relativly the same amount, and the staff was kinder, food was better, and room was much cleaner. I will not be staying here again. Other than location I would not tecommend this to anyone.
Excellent
8.0
Excellent
9.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Excellent
10.0
Pros: Breakfast was free and abundant, although the coffee was too weak for my tastes. Would like to see an espresso machine installed.
Cons: Downtown patting is always expensive and a challenge, but the parking space next door should have a weekend contract with LaQuinta.
Good
7.7
Excellent
8.0
Cons: Late check in times. However, the staff got me in a couple hours early.
Excellent
8.0
Pros: The view we had in our room was good.
Cons: The complimentary breakfast was very limited. We ended up eating somewhere else.
Excellent
10.0
Pros: Having breakfast was so nice.
Cons: Having conditioner for the hair supplies as they only had shampoo. Having a small amount of supplies for sale.
Good
7.7
Pros: The suite was very spacious and good for kiddos. The stuff was very accommodating and brought USA crib and extra sheets. The location is ideal about a 10 minute walk to Bourbon street and 15 minute walk to Aquarium, river walk and Jackson Square. There are many great restarunts very close.
Cons: The only thing we did not like was the couch/pull-out couch. It was not super comfortable but that is a minor detail. Just throw the kiddos on it!
Mediocre
2.0
Pros: 1) No room cleaning ??? WTF 2) Don't advertise breakfast included if No breakfast due to covid 19 ??? 3) HOT WATER took 5 minutes before hot water come .. 4) Parking: Should give instructions on parking
Cons: This hotel is NOTHING i expected for a Marriot property...very disappointed... I will definitely have to reconsider booking another Marriot property.
"Located in Central Business District, this hotel is within a 5-minute walk of Lafayette Square, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot. "
Overall 8.5 Excellent
Based on 841 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Good
7.1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Excellent
10.0
Mediocre
2.8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Excellent
9.6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Good
7.4
Pros: Awesome, clean
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
10.0
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
"Located in Central Business District, this historic hotel is steps away from Audubon Insectarium, Canal Street and Harrah's New Orleans Casino. Royal Street and Decatur Street are also within 5 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.4 Excellent
Based on 2,150 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Good
6.8
Pros: The inside of the building is very beautiful and the bathroom was amazing. Bed was comfy and staff was very kind and inviting.
Cons: NO WINDOWS in some of the rooms, and half of the outlets didn't work.
Excellent
10.0
Pros: Friendly staff. Clean room. Great location.
Excellent
8.8
Pros: The hotel was clean, comfortable, and convenient.
Cons: The front door opens to the back door or a nearby hotel's trash collection site.
Excellent
8.8
Pros: Good price. Bed was comfortable. Room was clean.
Cons: Not many amenities
Excellent
8.8
Good
7.7
Excellent
10.0
Okay
5.1
Excellent
10.0
Excellent
9.7
Pros: Location was great. Walking distance from the quarter. Quite street. Parking was quite easy.
Excellent
10.0
Pros: Nice and dark. Super comfy. Convenient to all NoLa has to offer. When I return to New Orleans, I will return to the Pelham.
Excellent
8.6
Pros: The room had amazing charm that reflected the gumbo pot of culture in New Orleans.
Cons: More amenities. Coffee IN The room, Check The wall Outlets (Some Were loose), continental breakfast
Excellent
8.2
Pros: Wonderful historic hotel. We chose a small interior room as we never planned to spend much time in the room. Without windows though, it was easy to oversleep so I recommend setting an alarm. The bed was comfortable. The room had everything we needed: iron, coffee, refrigerator, toiletries and blow dryer.
Cons: Leftovers in the fridge from previous guest. No bar in the hotel - we knew that going in but we found ourselves saying that it would have been nice.
Excellent
9.3
Pros: The staff were very friendly. The room was a corner room and had a very natural feel to it. My wife and I loved the exposed brick and high ceilings. The portraits in the hallways set the tone for what New Orleans is all about.
Cons: No microwave or refrigerator in the room. No leftovers from restaurants able to be kept.
Excellent
10.0
Pros: The hotel is just one block off canal, so it’s not in the crazy foot traffic.
Cons: A little hard to get to at first because it’s on a one way narrow street. Easy to miss the street
Okay
4.8
Pros: Good location
Cons: Indifferent staff, mildewy smell covered up by perfume, dark room, noisy air conditioning, dark room. You can do much better.
Good
6.0
Cons: I'd say the biggest con for me personally was the lack of a fitness room, staff could have been a bit more welcoming, I didn't find the customer service to be the best--but the room was nice enough and the location was great-overall an okay experience.
Good
6.5
Pros: Location; charm
Cons: No windows!!! Poor lighting; old; not enough outlets and the one in the bathroom didn't work for my plug; not a great ambience; small beds if sharing; no fan in bathroom.
Excellent
9.3
Pros: Big beautiful rooms, comfortable beds, friendly staff.
Cons: Nothing.
Good
7.7
Good
7.4
Excellent
8.0
Excellent
9.7
Excellent
9.4
Good
6.0
Good
7.7
Excellent
9.1
Okay
5.4
Good
7.7
Excellent
10.0
Pros: Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.
Okay
5.1
Pros: Location was perfect and extremely easy to get to anything and everything.
Cons: The non-windowed closet... oops... room was tucked away... next to the stairs exit. Extremely noisy. The room was dirty, the toilet stopped up, the bathroom had mold in the shower and mildew on the wall (inside and out of the shower). We only had lukewarm water the entire visit. Our visits to NOLA have us in our rooms very little durring our stays... still want a clean room with hot water. Things will have to change a lot for me to ever stay there again. With all this negativity spoken I must say the staff was nice and very helpful.
Good
6.8
Pros: Location and a really neat old building. Great bathrooms
Cons: No windows and room smelled musty.
Good
6.8
Pros: This is a small old hotel that is very charming and in a great location. Close to the French Quarter and Riverwalk.
Cons: Tiny rooms. My room took 5 - 10 minutes to get hot water running.
Mediocre
2.8
Pros: The location was alright, within walking distance to the French Quarter. The rooms had vaulted ceiling and were really well decorated. Kcup machines in each room for mornings. Bathroom and sheets were clean.
Cons: The building and more specifically our room smelled so bad of mold that we tried to get our room moved. They wouldn't move our room and wouldn't refund any money so we couldn't check out and leave. A week since staying here and I am still suffering from acute bronchitis, myself and every one of my friends who stayed in my room have the same illness. Our sink leaked constantly and soaked the carpet in the walkway of our room only making the mold smell worse. Housekeeping there my personal belongings on the floor, like my personal pillow and left it there. The carpet was gross and always seemed damp, along with the curtains. Beware if you have an allergy to mold.
Good
6.0
Pros: Restaurant access
Cons: No one available for valet parking and no bellman. Yet, you can charge for this. Person at front desk upon check in was rude and could have cared less. Also, if I would have known that my room would have not had any windows, I would have gone elsewhere.
Excellent
8.8
Pros: Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! ,Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! A touch pricy but so worth it!
Cons: A touch pricy but so worth it!
Good
6.0
Cons: The room is too small and has no window.
Excellent
8.0
Pros: The location kept us a block or two away from the late night crazy of the French Quarter while still close enough that we could walk to nearly anything. It was also 1 block from the cable cars so we could go farther afield if we wanted to.
Cons: The restaurant downstairs was really popular with locals and there was always a line. Not a real negative, because it was tasty, just a 'heads up!'
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.4 Excellent
Based on 1,529 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
9.4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Excellent
10.0
Excellent
8.0
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Good
7.3
Pros: location
Cons: $40 per night parking fee
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
10.0
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Cons: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Excellent
8.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Pros: Confortable accomodations
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Okay
5.1
Cons: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
"Located in Central Business District, this historic hotel is within a 15-minute walk of Bourbon Street, Jackson Square and National World War II Museum. Mercedes-Benz Superdome and French Market are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 8.4 Excellent
Based on 1,438 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Cons: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Okay
4.0
Pros: Good location and the Hotel was clean.
Cons: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.
Excellent
9.7
Excellent
8.5
Pros: Room and location
Cons: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it
Mediocre
2.0
Cons: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
8.5
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Excellent
10.0
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Excellent
8.0
Pros: Staff were super helpful and friendly
Cons: No closet and no mirror.
"Located in French Quarter, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.3 Excellent
Based on 1,778 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.2
Pros: Nice staff Location to activities
Excellent
8.0
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 1,066 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
10.0
Good
7.7
Pros: Super great location and easy access to great restaurant and bar downstairs
Cons: Need to be more green with option of recycling towels.
Good
6.8
Pros: The decor of this place is awesome! It starts with the huge vintage-style lighted sign out front, and everything you see from that point on makes you say, "ooh--look at that!" (in a good way). The gorgeous tile-work on...well, everything, is amazing. And--I wanted to take all of the furniture home with me! The character of this building is something special. You don't complain about the uneven floors because you're staying in an old warehouse! How cool! Exposed brick walls (that aren't fake) are always great--I only wish they had left all of them bare instead of painting some of them. They also had great coffee and blueberry muffins!
Cons: It was quite warm for this time of year (high 70's in late-November), which of course is nothing new in the south, but the a/c units in the rooms were not so great. Pretty much the same as a window unit-loud, and hard to create an even temp in the room. The ceiling fan was also not great, and that's one thing every bedroom needs in my opinion. The room we had (queen interior deluxe, I think) was pretty small, but we didn't plan to stay inside much anyway. One last thing--watch out for the bed rails! I nailed my shin on the corner of ours three times.
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.
Excellent
10.0
Pros: Staff was very friendly. Booked a Queen Interior room with no windows. At check-in, the clerk took it upon himself to upgrade us to a Premium King room with two large windows overlooking Tchoupitoulas Street on the front of the hotel. The old coffee warehouse provides a great balance of historic charm with very contemporary decor. Location at the warehouse district is great, being very close to Harrah's and easy walking distance to French Market & Bourbon Street. Best value in New Orleans, without the upgrade!
Cons: As with most of New Orleans, parking is horrible. Expect to pay $30 for 24 hours in the lot across the street if you can't luck up on one of the few free on-street spaces.
Excellent
8.5
Pros: Excellent deal for price in pretty good location and very nice rooms
Cons: Restaurant and coffee prices were ridiculously inflated. In fact, coffee guy would;t open up till 7 and then it was $3.50 for a basic cup of joe. Should have coffee in lobby or in rooms..
Excellent
8.0
Pros: Great location. Great price. Clean and very comfortable
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
Excellent
8.0
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
Excellent
10.0
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Excellent
10.0
Pros: The style of the hotel/rooms was awesome. Well thought out floor plan & cool atmosphere. Totally loved it. Awesome little getaway retreat in the heart of New Orleans
Excellent
8.0
Pros: Overall nice staycool Decour trendy
Cons: Temperature in the room was a bit warm
Okay
4.8
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
Good
7.4
Pros: The atmosphere and charm were great!
Cons: Cleanliness of the bathroom floor and shower were lacking.
"Located in French Quarter, this hotel is steps away from Bourbon Street and Canal Street. Jackson Square and Harrah's New Orleans Casino are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.3 Excellent
Based on 1,047 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Excellent
9.4
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
Overall 8.2 Excellent
Based on 1,559 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Good
7.4
Good
6.2
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Staff was great! Easy check in at 6am.
Excellent
8.2
Pros: connected to outlets and cafe du monde! On the river
Good
6.0
Pros: They charged extra for wifi and the gym. I thought this was tacky when paying over $200 a night forms room.
Excellent
8.0
Excellent
8.0
Pros: Clean
Cons: We were not able to check in until eleven that nite
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
8.8
Cons: The room had a mildew smell
Excellent
10.0
Pros: It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.
Excellent
10.0
Pros: Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).
Excellent
8.8
Pros: As a HiltonHonors member I was able to choose my room prior to arrival and loved being able to use a digital key--I used my iPhone to unlock the hotel room door. The room was a nice size. Wifi worked well. It's a little away from the French Quarter but easily accessible by street car.
Cons: Not having USB ports in the room to charge my devices--there were only outlets. The safe in the room was set high up on a shelf in the closet--hard for me to reach. Also, didn't have much of a view from my window. It was a long, sometimes hot, walk outside to and from the convention center.
Mediocre
3.4
Mediocre
2.0
Pros: The location
Cons: Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
Good
6.5
Pros: The downtown location is great. They looked after my bags on my last day after I checked out. Free internet and printing at the cafe by the front desk.
Cons: They gave me a room with no view whatsoever. I asked for late check out which the front desk attendant said she would put for me luckily the next morning I confirmed it because she didn't put it. They charge for everything so be careful because there's no free wifi. I had a housekeeping lady open my door while I was in bed in my underwear after I repeatedly told her not to open the door out loud.
Okay
5.7
Pros: Close to casino, Bourbon Street and restaurants.
Cons: Air conditioner didn't work. We had to call several times for it to get fixed. After it improved it didn't last long. We had to call again. It never was fixed.
Mediocre
2.0
Pros: rude staff and dirty pathetic room and bathroom..ac doesnt work
Good
6.2
Pros: Great location, although it is dominated by convention attendees. Very pricy, but the mall is close.
Cons: Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.
Excellent
9.7
Pros: We upgraded to an executive suite and had access to the top floor executive lounge. Beautiful views of the city and river. The location is great being on the water and right across the street from Harrahs Casino. Just a short walk from Bourbon street for nightlife entertainment. Very friendly and helpful staff
Cons: Self parking is expensive ($35/night). Executive rooms are a little small for the money.
Excellent
10.0
Pros: Great location and very clean
Cons: Nothing
Good
6.8
Pros: The room was very nice, bed comfortable. Convenient to the French Quarter
Cons: Didn't have much of a view. Any thing extra was costly such as wi-fi, access to the health club, parking etc.
Good
7.1
Cons: I reserved a double with a view way in advance of the Conference to insure a room in the host hotel. Guaranteed per the reservation contract. No double available upon timely arrival. Prepaid over $600 for 2 night, wherein other conference attendees paid half the amount. 18th Floor, low water pressure. Mattress extremely hard. Weather was bad, so the hotel was convenient to access the Convention Center. This hotel deal was no deal at all for me. Seriously punitive foe me, though trying to take care of lodging way in advance. Over $600 for a single bed, 2 nights for a Regional Conference? Never again!
Good
6.0
Pros: The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.
Cons: The hotel is dated and could use some up-dating.
Excellent
9.7
Pros: Riverside Pool
"Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 8.1 Excellent
Based on 2,684 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Pros: We loved the location of this hotel. All staff from front of house to room ladies were all pleasant and helpful. Room was spotless and very spacious. Would definitely stay here again
Excellent
10.0
Good
6.2
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10.0
Good
7.7
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
9.4
Pros: Close proximity to Bourbon St. Staff was wonderful.
Cons: No coffee pot with the coffee maker, no fridge
Excellent
8.5
Pros: Pool was great!
Cons: Room service food was not good.
Excellent
9.4
Pros: I love that the room was very clean.
Cons: The valet service charge was high. Also the staff was not very friendly.
Good
6.0
Pros: Location
Cons: Weird stains on bed and a mouse in my fellow travelers’s room!!!
Good
6.5
Cons: The bullshit with the parking!! And why do you charge $19 for wifi? I didn't pay it, but I'm sure some idiots do!
Okay
5.1
Pros: We had a view of Canal Street.
Cons: We did not get all the information needed for check in, I.e. deposit was needed. Room was dirty (sock in the corner).
Mediocre
2.8
Pros: The room smelled moldy - which is unsafe to breathe in. Overcharged what i agreed to with kayak.
Excellent
10.0
Excellent
8.5
Excellent
9.4
Pros: Great place for the price.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
6.0
Good
6.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.4
Pros: Check in was a breeze, valet and bellboy were SUPER helpful. We even got some great recommendations for that night and for future visits from staff. The lobby was stunning! After check out, we left our baggage with concierge at the front of the lobby to continue our morning exploring without being weighed down. Overall, great visit! Comfortable beds, clean, nice accomodations.
Cons: We didn't like being surprised by the $50 valet charge at check out!
Good
7.7
Pros: Friendly staff, clean rooms. Decent price if you wanna be right in the middle of all the fun.
Cons: If you happen to rent a car be forwarded there is no where to park your car except for their valet parking which runs about $40 a night! This goes for any hotel on Canal street so just keep that in mind.
Excellent
8.2
Pros: Proximity to French Quarter and other sights. Most everything within walking distance. Staff was very friendly and informative. We were allowed to check in early. The water pressure & temperature were fantastic, at least in our room. Overall, the hotel itself was lovely and clean
Cons: They do not clean the rooms once they've gone through in the morning to clean, even though we hung the sign on the door to have it cleaned. However, housekeeping did leave a message saying that they would bring up fresh towels if we wanted them. The rooms were fairly clean, but didn't feel or look as clean as one would expect from a hotel of this caliber. One of the mattresses was stained on the side. The room did not have a fridge which made keeping any leftovers not an option. They charged an exorbitant amount of money for overnight parking.
Excellent
8.0
Pros: I like the staff and the location and restaurant. The rooms are a good size with no real frills. I have stayed here 3 times and I think it is a good value for the price you pay.
Cons: The concierge was not very helpful and in fact he was unhelpful as he gave me bad information about dress code for a restaurant and he really doesn't seem to enjoy his job like he should. It is a busy hotel so it can take a while to get a response from the front desk.
Excellent
8.0
Cons: Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.
Mediocre
3.7
Pros: Location
Cons: My room was not clean properly...a pair of dirty women underwear were hanging on my bathroom door. The bed had stains on the sheets and the room smelled. I will not stay at this hotel again!!!
Good
6.5
Pros: Awesome location. Easy access. Right on Bourbon Street. Easy come and go. Safe location, walking distance to all French Quarter. No rental car needed.
Cons: I don't like firm beds, the beds were like sleeping on wood planks. The thermostat didn't really function, the room stayed in the mid 60s which was better than having the heater not shut off.
Okay
4.0
Pros: Close to Bourbon Street.
Cons: We stayed at Crown Plaza during New Years and the Suger Bowl game. Crown Plaza would not unlock the balcony doors over Bourbon Street for their guests. VERY DISSAPPOINTED!!! I rented 2 rooms for my family. We were unable to stay the last night because my daughter was sick and KAYAK would not refund my money. Over $600!!!! Will not use KAYAK again!!!
Excellent
10.0
Pros: Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount
Cons: No breakfast included
Excellent
9.4
Pros: I loved that the hotel is in the center of everything & your backdoor literally is burbon street. This was a fantastic stay I would definitely come back. The hotel concerige was really helpful in helping us choose tours, also with recommending restaurants, all suggestions were a hit. We loved it!
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Good
6.6
Pros: Right in the midst of the French Quarter.
Cons: It's one of those places that cares more about impressing those who are easily impressed than actually providing comfort. The cue: pillows that are too big to be conducive for rest and sleep. I asked - they didn't have any variety. But it's probably fine for Partiers on Bourbon St., or the middle-brow wedding.
"Located in Central Business District, this hotel is steps away from Joy Theater, Canal Street and Saenger Theatre. Bourbon Street and Royal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 7.5 Good
Based on 1,609 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults, no ice or vending machines on the floor,
Cons: everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.
Okay
4.2
Pros: They held our bags for us after our check out
Cons: A lot like the bathrooms could have been cleaner
Excellent
8.0
Okay
5.7
Excellent
8.0
Excellent
8.0
Good
6.0
Excellent
10.0
Good
7.4
Good
7.1
Okay
5.7
Good
7.1
Pros: Room seemed clean, had a mini fridge and microwave and a nice office area.
Cons: The parking situation is ridiculous. They have a small lot that you can park in for free if there's room, but if not you have to park in the hospital parking for like $18/night. Why can't the hotel clear a deal with the hospital and let guests stay in their garage without expense?
Good
6.2
Pros: Great customer service.
Cons: Water was left in tub... Iron leaked water. Walls thin you can here everything.
Mediocre
2.0
Pros: Not much good to say.
Cons: Extremely poor customer service. Manager was difficult to get in contact with. Upon check in could not get into hotel. Not a person in site had to wait untill someone else who had a key could get us in. Still waited. Then they were rude. Cleaning service was Also rude. Would not recommend to anyone. Could not wait to leave.
Mediocre
2.0
Cons: When I showed up my reservation had been canceled. I was on the phone for over a hour trying to get things straight. We were finally put in a room after they told us there were no more rooms available. The room we were put smelled awful clearly people had been smoking in it all night long. They ended up moving us to another new room. We ended up missing our dinner reservation, making our friends wait, and were late to the event we were there for. Overall the worse hotel experience I have ever had.
Okay
5.7
Good
6.2
Excellent
8.0
Excellent
10.0
Okay
5.7
Good
7.4
Pros: easy commute to most of the things to see in New Orleans.
Cons: Building and rooms needed a lot of repairs and attention. Too much to park.
Mediocre
3.7
Pros: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.
Cons: The management was horrible, refused to come to the front desk and talk with customers. -10/10 service
Excellent
9.6
Pros: location of the facility, comfy pillows, nice staff
Cons: having to pay for parking and I paid to stay at the hotel, unorganized breakfast setup - long lines and slow food coming out, slow elevators - long wait to catch one
Okay
5.1
Pros: I like the location , that it was right on canal. There was security that was very helpful but that’s all . The room was very nice
Cons: We could not check into the hotel until 4pm , that all day, there was not enough maids so we could get check in. When we finally could the room that I booked was unavailable! I don’t know how this happen . I had to settle for a room that I didn’t want or sleep in my car . The parking was horrible.
Excellent
9.6
Pros: The room we had was large and comfortable with a few more amenities than we expected! The staff at the front desk were kind and very helpful when we needed it and friendly every time we passed by.
Cons: There are 5 floors at the back of the building that have no view and/or view of the next door parking structure. The fire escape on the outside of the building was rusted to the point of looking scary.
Good
7.1
Pros: Location was great.
Cons: Bathroom fan did not work.
Okay
4.8
Cons: The place has cleanliness issue. It’s not filthy, but it needed to be a lot better. Fining other people’s hair and q-tips in the bathroom was not pleasant. The elevators were pretty run down (chipped off chunks of tile, mirrors on which the the reflective backing was worn out long before the hotel opened). The room was tiny and the windows had some dog brown gunk (tar?) splattered across the outside. The price was ok but not amazing. Certainly not cheap enough to make up for the issues.
Mediocre
2.0
Cons: my room was not ready until 11pm at night one housekeeper the hotel is not even finish why will they opening for business
Excellent
9.7
Pros: Really nice hotel. Great for anyone who is looking to be close to bourbon street, but doesn't want to be so close that they can't sleepy thanks to all the noise. Staff was amazingly friendly.
Cons: Wish there could have been more food at breakfast.
Mediocre
2.0
Pros: Close to sightseeing
Cons: BED BUGS! PARKING ISNT 14 DOLLARS! HORRIBLE SERVICR!
Excellent
9.7
Pros: I loved that it was walking distances to Bourbon Street, Walking distances to shopping centers and an awesome location for transit transportation. The Trolley drop off and pick you up right outside of the hotel and it's very cheap. $3 for a 24 HR riding pass. I love the price of the hotel and the fact that they allowed my check out to be at 12pm when asked.
Cons: I didn't like that the hotel didn't have continental Breakfast as its stated during online registration
Excellent
10.0
Pros: We loved that this hotel was only walking distance to Bourbon Street.
Cons: We hated that parking was not included in our stay. The parking decks are about 2 blocks away and are $20+ per night.
Excellent
8.8
Pros: The bed was comfortable and great location not in the middle of all the havoc
Cons: Rooms are on the smaller side
Excellent
10.0
Excellent
8.0
Good
7.4
Okay
5.7
Excellent
10.0
Good
6.2
Mediocre
3.7
Cons: Coldest shower ever. Very thin walls. We were woken up several times from people just getting ice. Very overpriced!
Good
7.4
Excellent
10.0
Pros: The hotel was amazing. The updates are very spectacular. The staff was very receptuce and accommodating.
Cons: Only thing I can think of is when we checked in there were only 2 towels for a family of 4. They were quick to bring a couple more.
Okay
4.0
Cons: The location was nice and convenient but the hotel was still not really to open for Mardi Gras. After waiting for couple of hours we did not get the room we booked
Okay
4.0
Pros: Decor was very nice and breakfast was very good
Cons: The rooms are very outdated but the worst part was the round toilet seat on an elongated toilet,,! Porcelain is very cold!!! And only one valet handling Sunday morning checkout during Mardi Gras season?? Always loved Clarion Hotels but I was very disappointed in this one.
Good
6.0
Pros: The location is great and the staff was friendly.
Cons: I was disappointed when we got to the room. The room was tight and we were expecting a more luxurious bathroom. There was very little walking space with the king bed.
Good
6.2
Pros: Clean, comfortable, close to French Quarter. There was a fridge & microwave in the room. ( but signs asking you not to take food upstairs)
Cons: Queen Suite had a Full sized bed not a Queen. In room information indicated that breakfast was included. (It was NOT) No valuables safe in the room. Elevators a little sketchy. Great view of a parking deck. No closet light
Excellent
8.8
Pros: The hotel is ideally located on Canal Street. It is close enough to the French Quarter, that a walk takes about 15 minutes, but far enough that you do not have the noise, the dirt, or the crowds.
Cons: It was agony trying to get information about parking. It took several attempts to get someone to answer the phone. The first employee was not helpful. I called a second time and got someone who gave me the phone number for the parking garage. I called the garage number, and the agent gave me the address and the rates, which was my original purpose.
Excellent
8.5
Pros: Location.. Right on Canal & Blocks away from Bourbon St Trolley & Bus Stops across the street Staff was wonderful. Especially our morning staff(sorry forgot her name). She went the extra mile. Gave us 2(FREE) trolley passes so my husband & I ventured out in N. Orleans. Nite & all around staff was very courteous. OVERALL...Great stay
Cons: PILLOWS WERE TOOOOO SMALL.: We travel a lot & never saw some pillows that small. look like sofa throw pillows. Towels: but NO wash rags the following day(I'm sure they would have supplied sum if I'd called but we travel with some. PRICE: We paid $209.00 per nite & the Marriot few blocks away was $239, I know bc family stay there....
Good
6.0
Pros: It was very hot like the air wasn't working,but beside everything else was OK.
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