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New Orleans hotels near Harrah's Casino
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Best New Orleans hotels near Harrah's Casino
Located in French Quarter, this spa hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 22 minutes by foot.
Overall 8.9 Excellent
Based on 981 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.3
Pros: Love the Carousel Lounge & the fact that the rooms had mini fridges to store my own drinks.
Cons: Pillows all the same, dished they had some flatter pillows to choose from.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.7
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Good
6.8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Excellent
8.8
Pros: The hotel was very nice, located in convenient place and prices are reasonable.
Cons: Front entrance is very congested, rooms were a bit smaller.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
10.0
Pros: The location is excellent! This is an old hotel with lots of history. The Carousel Bar is wonderful.
Cons: Room was on the small side.
Excellent
9.4
Pros: Monteleone is marvelous and I will come again. My only criticisms are 1. It is not fully handicap accessible 2. The bathrooms are nice but small and dated, no walk in showers 3. Bedrooms are small by modern standards (limited to 2 to a room comfortably.
Cons: Restaurant, entertainment, bars, service par excellence, cleanliness, doormen extraordinarily helpful( (we needed extra assistance and always received what we needed and more)
Excellent
10.0
Pros: Top notch beautiful. I was impressed.
Cons: Nothing
Excellent
8.3
Pros: Hotel is lovely. Carousel Bar is definitely worth an afternoon of drinks and appetizers.
Cons: Room was small. Furniture was beat up. Bed was uncomfortable.
Good
7.3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Excellent
10.0
Pros: charming. wonderful staff and loved the spa
Excellent
9.3
Pros: Very nice room, great staff
Cons: Room was too small for a stay of more than a couple of days.
Excellent
10.0
Pros: LOVE this hotel!!! A+++!!
Excellent
10.0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
Excellent
10.0
Pros: Staff did everything to make stay perfect
Excellent
9.4
Cons: Double beds are hard on tall folk.
Good
6.0
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
Excellent
10.0
Pros: location and roof top pool
Cons: expensive valet
Excellent
8.3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10.0
Pros: Everything except pool deck locked at night
Excellent
10.0
Pros: Rooftop Pool and Carousal Bar are a must to see when you stay here. The beds are also very comfortable and plush and the built in mini-fridge was very convenient (not filled with items meant to upcharge which I appreciate). This place is definitely a go to place to stay in New Orleans
Cons: For the price, the room furnishing is a bit aged, but still functional and not cheap feeling.
Excellent
10.0
Pros: The hotel has a great atmosphere. All the hotel staff were very attentive and friendly. Conveniently located in the French Quarter with many restaurants, bars and not far from Bourbon Street.
Excellent
9.1
Pros: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.
Cons: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.
Excellent
10.0
Pros: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Good
7.3
Pros: Friendliness and helpfulness of the staff.
Cons: Door handle on my room had not been upgraded, and the door would not open. It took 4 trips down to the lobby plus the manager coming up to my room to fix the problem. A real hassle. Also, thermostat broken, and I nearly froze to death in my room. Would not recommend this hotel.
Good
7.7
Pros: Great location, ambience was nice.
Cons: Very limited room service menu. The directions to elevators and floors were confusing.
Located in Central Business District, this hotel is within a 10-minute walk of Smoothie King Center, Lafayette Square and Mercedes-Benz Superdome. Contemporary Arts Center and Bourbon Street are also within 15 minutes. New Orleans Union Passenger Terminal is 6 minutes by foot.
Overall 8.7 Excellent
Based on 2,393 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Adding all the factors up, it was probably the worst stay at a hotel I have had. For the price and amenities it was just not worth it. Room was alright but the person next to us was screaming and slamming stuff at 2am. Front desk had to be called and that didn’t do anything. Told them at the front desk on the morning and they were pretty uncaring, more just a “sorry about that”. Water pressure was bad, no parking validation for the attached garage (only alternative is a more expensive valet parking), hotel layout is strange and everyone was confused where to go by hearing them talk. My opinion is to use a different hotel in the area.
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
10.0
Pros: It was dope. Clean. Modern. New.
Good
7.4
Excellent
8.0
Okay
5.7
Excellent
9.4
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Friendly courteous service with a smile.
Excellent
10.0
Pros: Easy check in
Excellent
10.0
Excellent
9.1
Excellent
9.3
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
8.3
Excellent
9.7
Okay
5.4
Pros: Nice building
Cons: Almost everything
Excellent
10.0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
10.0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent
9.1
Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent
10.0
Pros: Nice modern hotel
Cons: Put hand soap in guest rooms prior to check in
Excellent
8.6
Pros: I like the card elevator system. I was traveling alone with 4 girls under 12. It gave me an extra sense of security to know that random people couldn't get on the elevator or even get off at our floor.
Cons: The price was too high for the size of the room. Going to a concert at the superdome with 4 girls as the only adult...I felt like I had no other choice. We paid way too much. I stayed at the hotel for another local popular event that the hotel seemed to have even more guests....same room, same number of nights....same time of week...1 1/2 times less. One Direction= let's try to over charge customers. ..sad
Okay
5.7
Pros: Friendly staff
Cons: I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.
Excellent
9.4
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Okay
5.1
Pros: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
Cons: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
Excellent
8.5
Pros: Rooms were very comfortable and clean. Location was great.
Cons: No free parking. Valet only or pay for parking garage. No breakfast.
Excellent
10.0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Excellent
9.6
Cons: Parking rates
Excellent
10.0
Pros: Location Cleanliness Comfort
Cons: Nine
Excellent
10.0
Pros: Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.
Cons: Nothing!
Excellent
8.0
Pros: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.
Cons: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.
Excellent
10.0
Pros: Hotel, very friendly staff.
Cons: N/a
Excellent
10.0
Pros: This hotel is extremely clean. The beds are really comfortable. This is my second time staying here and my first choice when I travel to New Orleans. The staff are the best. I couldn't recommend this hotel more.
Excellent
8.2
Pros: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.
Cons: The room was a little small.
Excellent
9.7
Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.
Cons: Distance could be an issue for some people.
Excellent
8.0
Pros: Location
Cons: Extra charge for corner room whose view not good
Located in French Quarter, this historic hotel is within a 5-minute walk of Jackson Square, Cafe Du Monde and French Market. Canal Street and National World War II Museum are also within 2 mi (3 km). New Orleans Union Passenger Terminal is 28 minutes by foot.
Overall 8.7 Excellent
Based on 1,288 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Staff was great
Excellent
10.0
Pros: Everything. The people working the desk when we checked in around 10pm were exceptional employees.
Cons: N/a
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
8.2
Good
7.7
Excellent
8.6
Excellent
9.7
Okay
5.7
Pros: The room was giant
Cons: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
Excellent
9.7
Pros: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Good
6.0
Pros: Right by Bourbon St room was clean and nicely appointed great central courtyard with pool
Cons: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Excellent
10.0
Pros: More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
Excellent
9.4
Pros: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Good
7.4
Pros: location is great
Cons: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Excellent
8.0
Pros: The location was the best feature of this hotel, footsteps from both bourbon and royal stress dead center of french qtr. The staff was friendly and helpful. If it was warmer when we stayed I bet the pool area would have been a nice place to kick back.
Cons: We were a bit surprised that there wasn't a snack bar in the room. or at least a little fridge with some drinks. The rooms seem a bit dated as did the bed linens but not a big deal.
Excellent
10.0
Pros: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.
Cons: Everything was great.
Excellent
10.0
Pros: Great room. location, and the staff was incredible.
Good
6.5
Pros: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.
Cons: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Excellent
10.0
Pros: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!
Cons: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Excellent
10.0
Pros: Service and location.
Excellent
8.8
Pros: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.
Cons: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Excellent
9.4
Pros: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.
Cons: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
Located in French Quarter, this historic hotel is steps away from New Orleans Musical Legends Park, Bourbon Street and Royal Street. Canal Street and Decatur Street are also within 5 minutes. New Orleans Union Passenger Terminal is 22 minutes by foot.
Overall 8.7 Excellent
Based on 1,077 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Wonderful boutique hotel just far enough away from Bourbon street to avoid the noise and crowd but close enough to walk to anything in the French Quarter.
Excellent
9.7
Pros: The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??
Excellent
10.0
Pros: Everything ,great value and breakfast included
Cons: Our stay ended too quickly
This family-friendly New Orleans hotel is located in the entertainment district, just steps away from Saenger Theatre and Canal Street. Bourbon Street and Royal Street are also within 5 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot.
Overall 8.7 Excellent
Based on 449 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The pool is so nice! Our room was fabulous!
Good
6.5
Pros: The location and the overall feel are great.
Cons: They're not very accommodating, nor does the room come with much in the way of extras.
Excellent
8.5
Pros: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.
Cons: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.
Excellent
9.4
Pros: The hotel was beautiful, room was comfortable, staff was wonderful
Cons: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.
This family-friendly New Orleans hotel is located in the historical district, within a 5-minute walk of Bourbon Street, Jackson Square and Preservation Hall. Cafe Du Monde and The Shops at Canal Place are also within 10 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot.
Overall 8.6 Excellent
Based on 1,528 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
9.7
Excellent
10.0
Good
7.7
Good
6.2
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
8.8
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: The Location
Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8.5 Excellent
Based on 3,120 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.5
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.8
Excellent
8.0
Excellent
10.0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
10.0
Excellent
10.0
Good
6.6
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Okay
4.0
Excellent
10.0
Pros: The atmosphere, from the employees to the location of the hotel. Everything was wonderful
Good
6.8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
10.0
Pros: Nice hotel and location
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Good
7.7
Cons: Room was musty smelling
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Good
6.8
Pros: Location
Cons: To many drunks
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
8.0
Cons: Parking
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Located in Central Business District, this hotel is within a 5-minute walk of Canal Street and Saenger Theatre. Bourbon Street and Royal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8.5 Excellent
Based on 1,182 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
Located in Central Business District, this historic hotel is within a 10-minute walk of Lafayette Square and St Patricks Church. Mercedes-Benz Superdome and Audubon Aquarium of the Americas are also within 15 minutes. New Orleans Union Passenger Terminal is 11 minutes by foot.
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Overall 8.4 Excellent
Based on 1,457 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
8.2
Good
6.2
Excellent
9.7
Pros: I loved the uniqueness of the facility! It was beautiful and obviously very well taken care of!
Cons: I couldn’t find a microwave anywhere in the facility! This was frustrating when bringing back delicious leftovers and there was no way of heating them up!
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Excellent
8.5
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
5.4
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: Leaving
Excellent
8.8
Pros: The staff was great especially the bartender Pammy and housekeeping staff. Beautiful old hotel that been kep up to date. Easy walk to the street cars and walk to Bourbon St and close enough for a $10 Uber ride to Magazine Street, uptown etc.
Excellent
9.6
Pros: location, rooftop pool, PB&J social
Cons: expensive valet parking ($36 per night)
Excellent
8.0
Pros: Amazing classic decor. Great location just far enough away from the noise of Bourbon street.
Cons: Lacking some of the amenities necessary for a longer stay. No mini-fridge, etc. Parking is overpriced.
Excellent
9.0
Pros: The staff was very friendly and accommodating. Room service, though limited is available all night long.
Cons: Location wasn't as good as other places I have stayed in New Orleans as far as places to walk. It is excellent if you are attending an event at one of the 2 large venues which are within easy walking distance.
Excellent
8.5
Pros: the staff was very helpfully, the coffee and pj sandwiches was a nice addition. the roof top pool was nice. it was also heated.
Cons: the hot tub wasn't working
Excellent
10.0
Pros: This hotel is A+++....the staff was extremely friendly & gave us A++ service!! The rooms were very luxurious & clean w/comfortable beds...the hotel was classy & the rooftop pool was incredible!! HIGHLY RECOMMEND!!
Cons: No negative comments about this hotel...TOP RATED!!
Good
7.7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
9.1
Pros: The old Victorian look and feel of the hotel was spectacular. The staff was great. We managed to miss the PBJ and cocoa every night for one reason or another, but we truly enjoyed our stay. We would go back but only if we could get a corporate rate because this place is quite pricey.
Cons: We were not used to the high prices of most everything. This seems to be true all over New Orleans. Because of the age of the hotel and the weather while we were there, a lot of condensation formed on the inside of the windows of our room. We mentioned to the Concierge that this resulted in what looked like black mold at the base of the windows and it was cleaned up almost immediately.
Excellent
8.0
Pros: Service of the lobby staff the
Cons: rude waitress in main resturant
Excellent
10.0
Pros: My friends and I were very satisfied with our entire stay. The hotel is absolutely gorgeous and the rooms were very comfortable. The coffee maker, microwave, and refrigerator are three amenities that I think are often taken for granted! The PB&J bar is not only charming, but a useful and welcome snack when coming in late and not wanting to spend time or money stopping somewhere else for a snack. The rooftop pool and hot tub had amazing views. Though I didn't get to use it, the fitness center on the top floor also looked well equipped and taken care of. The staff was very professional, enthusiastic, and talented. From our hotel, we were able to walk to the French quarter in 10 minutes or less, had instant access to Canal St and the St Charles streetcar, and we were also able to easily walk to the two stadiums. Would definitely look to book here first upon returning to New Orleans.
Cons: While the free wifi worked fast and was very much appreciated, on mobile devices you needed to continuously log back into it any time you turned your screen off.
Excellent
10.0
Cons: It was a great experience! Very kind staff!
Excellent
10.0
Pros: The whole staff was so amazing. Place was perfection all around.
Cons: Creepy pictures on the 3rd floor.
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10.0
Pros: Decor and location
Good
7.7
Cons: bathroom sink did not drain all 3 night a guy came to fix it but did not fix it
Excellent
10.0
Pros: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious
Located in Central Business District, this hotel is within a 5-minute walk of Lafayette Square, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot.
Overall 8.4 Excellent
Based on 1,310 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.2
Good
7.4
Pros: Awesome, clean
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
8.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
9.6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Good
7.1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Mediocre
2.8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8.3 Excellent
Based on 2,023 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
China, the current manager, was absolutely the rudest manager at a hotel that I gave ever encountered. I couldn’t reach the valet the bring my car around for a flight that I needed to make. I asked for the manager at the front desk and requested that that try to reach them and have my car pulled around. This is what valet should do and a manager should be able to take care of this. She told me to take care of it myself and I told her that’s why I am asking her to do it. She hung up on me. But that’s not all. I tried for 2 days to get the concierge to book a dinner reservation. It never happened. We tried to eat at the Desire restaurant attached to the hotel. The food was cold, not prepared well and took 45 min for 1 breakfast dish that we ordered at 7am when they opened. We were told it was a new cook. Ultimately, the entire bill was comped. We just walked out. I will never stay there again and I’ll make sure to tell everyone I know about my experience.
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
10.0
Pros: Confortable accomodations
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Excellent
9.4
Okay
4.5
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
8.0
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
10.0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
7.3
Pros: location
Cons: $40 per night parking fee
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
9.4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Located in Central Business District, this hotel is steps away from The Shops at Canal Place, Canal Street and Harrah's New Orleans Casino. Audubon Aquarium of the Americas and Decatur Street are also within 5 minutes. New Orleans Union Passenger Terminal is 22 minutes by foot.
Overall 8.3 Excellent
Based on 1,942 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
7.1
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Good
6.0
Pros: good location accessible to french quarter, canal and many sites
Cons: Parking atrocious, charge for internet, facilities (lobby, restaurant and others) minimal, rooms adequate, staff not real visible, but helpful when requested
Excellent
8.2
Pros: Its in front Of The Harras Casino And Walking distance from every were in downtown
Cons: room is poorly isolated and hear all the noise neighbors
Excellent
8.2
Pros: Comfort of the room was fantastic. Breakfast selection was good.
Cons: The hallways near the service elevators are right above the restaurant. Therefore the smell comes up those elevator shafts and into those hallways.
Excellent
9.6
Pros: The location was great! I will definitely use this site in the near future
Excellent
8.2
Pros: location
Cons: the air conditioner could not get adjusted I was cold all night
Excellent
10.0
Pros: Nice location, staff was nice
Cons: Room kinda small, fellow travelers had a long wait for room
Excellent
8.6
Pros: The staff was very, very nice and helpful. We got many coupons and great suggestion on where to eat and go out.
Cons: There was some updates/construction going on in the hotel. Bathroom was very small.
Good
6.8
Cons: They charge multiple things that weren’t my charges.... when I went to the front desk to talk to them about it they told me it was taken care of. It was not, I had to call the hotel chain multiple times. We had to shut off my card while I was down there to stop them from charging more. I spoke with several guests they told me double tree is known for that. I will never stay at another double tree for business or leisure again!
Mediocre
2.0
Pros: The reservation was canceled due to the virus.
Cons: Don't know bc we didn't go to NO.
Excellent
8.0
Cons: the only issue was the room next to us. they were loud and making noise all night long. no way to get any rest. we was in room 807 and they was in 808. other than that everything was fine.
Okay
5.7
Pros: Access to downtown .
Cons: Offsite parking was a mess. You have to wait too long to receive your vehicle when you want to go somewhere.
Okay
5.7
Pros: Great location
Cons: Theft of items from my briefcase no in-room safe
Excellent
9.1
Pros: Staff was very friendly and helpful. Room while a bit small was comfortable and we were able to get adjoining rooms with our friends. Dining was very good and accommodating. Dining costs were about average. We flew in and used Uber or walked so I can't speak to parking.
Cons: Maybe a better listing or area dining. The only other issue we had was a very noisy fan in the bathroom, so if I got up during the night it would wake my wife or visa versa. If you wanted to leave the light on you had to put up with the grinding of the fan. Sounds petty but it was annoying for such a nice hotel. I believe our friends had the same experience.
Excellent
9.7
Pros: Great beds and excellent location in New Orleans.
Located in Central Business District, this romantic hotel is within a 5-minute walk of Spanish Plaza, Canal Street, and Audubon Aquarium of the Americas. Harrah's New Orleans Casino and Julia Street Cruise Terminal are also within 10 minutes. New Orleans Union Passenger Terminal is 23 minutes by foot.
Overall 8.2 Excellent
Based on 1,909 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
9.7
Pros: Riverside Pool
Mediocre
2.0
Pros: Nothing
Cons: Everything.
Excellent
9.4
Pros: The food at Draggo’s was outstanding
Cons: Nothing
Excellent
10.0
Excellent
8.2
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Clean
Cons: We were not able to check in until eleven that nite
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Good
6.2
Excellent
10.0
Good
6.0
The front desk staff needs to provide better service.
Excellent
9.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.4
Excellent
9.1
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Located in French Quarter, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot.
Overall 8.1 Excellent
Based on 2,627 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.5
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
The hotel was perfectly located on the edge of the French Quarter, just one-half block from Bourbon Street. Hotel had its own on-site parking which was extremely convenient although somewhat expensive. The parking crew always provided quick and courteous service. I would stay at this location on my next visit.
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.2
Pros: Nice staff Location to activities
Located in Central Business District, this golf hotel is steps away from Audubon Insectarium, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 5 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8.1 Excellent
Based on 1,930 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.3
Cons: There was the remnants of a cookie under the chair by the tall lamp in the corner which I found because all of my lamps were unplugged and I had to crawl around to plug them all back in.
Excellent
9.4
Excellent
8.5
Excellent
9.1
Excellent
8.0
Excellent
10.0
Mediocre
3.1
Excellent
10.0
Excellent
9.7
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
10.0
Pros: Everthing
Cons: Nothing
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.6
Good
7.1
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.8
Excellent
8.2
Cons: Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.
Excellent
9.1
Cons: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it
Good
6.0
Cons: The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
Excellent
10.0
Pros: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
Good
6.5
Cons: Unable to accommodate a room request made well in advance.
Excellent
9.7
Pros: The staff was friendly and helpful. Rooms were clean when we arrived.
Cons: We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.
Excellent
10.0
Pros: I love the location and the luxury part of the hotel.
Cons: The expensive parking.
Okay
4.8
Pros: The hotel is in a great location and the lobby is nice
Cons: The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.
Excellent
9.1
Pros: Location was ideal. Staff were friendly.
Good
6.0
Pros: Overall the hotel is clean and the service is what you would expect.
Cons: Food offering was very mediocre or non-existent. I have never seen a 50-story hotel that did not have a dinner restaurant. At the end Of the day there is only the food in the bar....no menu except the bar menu which is very limited. The 2d floor dining for lunch and breakfast was only mediocre.
Located in French Quarter, this hotel is steps away from Bourbon Street and Canal Street. Jackson Square and Harrah's New Orleans Casino are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8.1 Excellent
Based on 1,199 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
9.3
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Good
6.0
Pros: Ok hotel. A 3star at best.
Located in Central Business District, this historic hotel is within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Audubon Aquarium of the Americas and National World War II Museum are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot.
Overall 8.0 Excellent
Based on 1,281 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Pros: The atmosphere and charm were great!
Cons: Cleanliness of the bathroom floor and shower were lacking.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Good
6.0
Excellent
9.4
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
9.7
Good
7.7
Excellent
9.4
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.5
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
Excellent
10.0
Excellent
8.5
Pros: Excellent deal for price in pretty good location and very nice rooms
Cons: Restaurant and coffee prices were ridiculously inflated. In fact, coffee guy would;t open up till 7 and then it was $3.50 for a basic cup of joe. Should have coffee in lobby or in rooms..
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Okay
4.0
Pros: Dark rooms that are pretty quiet.
Cons: Some of the staff is not properly trained to do their job/be in the hospitality industry. Cleanliness/functionality of the rooms needs to be more of a concern.
Excellent
10.0
Pros: The bed was great, and the hotel was very clean
Cons: The remote didn’t seem to fit the television, we couldn’t access all stations listed on the guide. No in-room coffee or tea, and there could have been more outlets for our electronic devices
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
Okay
4.8
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
Excellent
8.0
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
Excellent
10.0
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
Excellent
10.0
Pros: Staff was very friendly. Booked a Queen Interior room with no windows. At check-in, the clerk took it upon himself to upgrade us to a Premium King room with two large windows overlooking Tchoupitoulas Street on the front of the hotel. The old coffee warehouse provides a great balance of historic charm with very contemporary decor. Location at the warehouse district is great, being very close to Harrah's and easy walking distance to French Market & Bourbon Street. Best value in New Orleans, without the upgrade!
Cons: As with most of New Orleans, parking is horrible. Expect to pay $30 for 24 hours in the lot across the street if you can't luck up on one of the few free on-street spaces.
Good
7.7
Pros: Super great location and easy access to great restaurant and bar downstairs
Cons: Need to be more green with option of recycling towels.
Good
6.8
Pros: The decor of this place is awesome! It starts with the huge vintage-style lighted sign out front, and everything you see from that point on makes you say, "ooh--look at that!" (in a good way). The gorgeous tile-work on...well, everything, is amazing. And--I wanted to take all of the furniture home with me! The character of this building is something special. You don't complain about the uneven floors because you're staying in an old warehouse! How cool! Exposed brick walls (that aren't fake) are always great--I only wish they had left all of them bare instead of painting some of them. They also had great coffee and blueberry muffins!
Cons: It was quite warm for this time of year (high 70's in late-November), which of course is nothing new in the south, but the a/c units in the rooms were not so great. Pretty much the same as a window unit-loud, and hard to create an even temp in the room. The ceiling fan was also not great, and that's one thing every bedroom needs in my opinion. The room we had (queen interior deluxe, I think) was pretty small, but we didn't plan to stay inside much anyway. One last thing--watch out for the bed rails! I nailed my shin on the corner of ours three times.
Excellent
10.0
Pros: The style of the hotel/rooms was awesome. Well thought out floor plan & cool atmosphere. Totally loved it. Awesome little getaway retreat in the heart of New Orleans
Excellent
8.0
Pros: Overall nice staycool Decour trendy
Cons: Temperature in the room was a bit warm
Excellent
8.0
Pros: Great location. Great price. Clean and very comfortable
Located in Central Business District, this hotel is within a 10-minute walk of Canal Street, Bourbon Street and Mercedes-Benz Superdome. Royal Street and Smoothie King Center are also within 15 minutes. New Orleans Union Passenger Terminal is 13 minutes by foot.
Overall 7.9 Good
Based on 2,540 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: The place was outstanding! Thank you Kendall for suggesting The Bombay Club!
Cons: More selection on the tv but I wasn’t there to watch tv Hahahaha, regardless that’s my only thing. Other than that it was perfect!
Excellent
9.7
Mediocre
3.1
Good
6.0
Excellent
10.0
Excellent
10.0
Staff is incredibly nice.
Good
6.2
Cons: $300 a night for a Motel 6 class room? Heavy Construction started at 7 AM on a Saturday , right outside our window. Parking Garage was a nightmare
Good
6.2
Pros: Average hotel.
Cons: Gave us two twin beds instead of one king, but still charged us for the king.
Okay
5.1
Pros: location Beds were nice
Cons: Air conditioning. Blows right into the beds. Too strong even on low. Loud. Never seen a setup where one of these types of conditioners is on the same side as the bed. Lousy TV service. Glitchy and lousy interface. Room smells old and used. Broken table.
Excellent
10.0
Pros: Bed was very comfortable. Room was super clean. Also the facility was very well kept. No overflowing trash bins in the laundry room or the vending machine area. Staff was friendly and professional.
Cons: Since this hotel doesn’t do free continental breakfast but does have Keurig coffee machines in the rooms, it’d be really nice if they provided a broader selection of condiments: sugar, Equal, Splenda, not just Sweet n’Low (which most people detest), as well as creamer. No biggie, just a suggestion. One major downside to our stay is the separate parking fee. I’ve never stayed at a hotel where the parking is a separate bill. Not sure if that is a Louisiana thing or what, but it certainly caused problems (my car was booted snd I ended up paying $118 for the removal), and for other patrons as well. Because of that situation, we missed an excursion which costed $75. I don’t know how this can be corrected. Maybe INCLUDE the price of the parking with the hotel booking fee? Something needs to be done. That nearly ruined our vacation.
Excellent
8.8
Pros: We liked the location of this hotel. Close to a trolley stop and within walking distance to shopping, casino and dining. The concierge was very helpful with pointing out locations to eat as well as getting us transportation whenever needed.
Cons: The shower did not drain well and the toilets didnt flush easily. The weather was quite cold during out trip and the poor sealing of the patio door allowed cold air to stream in.
Excellent
9.7
Pros: I loved the staff. . From the front desk to room keeping. .. I had an issue at another hotel but the staff Holiday Inn got me in earlier than normal. Very friendly.
Cons: My room never got really cold. .. I believe it was a filter problem.
Excellent
10.0
Pros: The staff at the front desk were very helpful and friendly. They went the extra mile with a smile on their faces and really tried hard to make my stay as enjoyable as possible. Very much appreciated.
Good
7.7
Cons: Had trouble using key card to enter and leave parking garage.
Excellent
10.0
Pros: The rooms are a decent size and the beds are super comfy! We enjoyed our stay the staff was super kind and helpful. I would use this hotel again when traveling to New Orleans again! Everything was clean and when we asked if things to do or places to eat the staff definitely sent us in the right direction and we were never disappointed! Look forward to coming back!
Excellent
10.0
Pros: Ran into a "problems" with the room (bathtub wasn't draining properly) and that was taken care of swiftly (literally, within minutes of my calling the front desk!). Otherwise, clean, spacious room. The heated pool is a big plus! Worth the extra fee bucks for a pool-side room! The staff was supremely friendly and helpful.
Cons: Frankly, I was thoroughly pleased.
Excellent
8.0
Pros: Very close to SuperDome and Smoothie King Center if in town for games. About a 15-20 walk to the French Quarter if looking for that classic NOLA feel of food, music, historical places including Bourbon Street. However, it a great spot if on a business trip.
Cons: It’s a bit of a walk to the French Quarter where most of the Tourists places are in.
Mediocre
2.0
Cons: Bathroom was flooded with water from a leaky ceiling
Located in Central Business District, this historic hotel is within a 5-minute walk of Canal Street, Bourbon Street, and Royal Street. Harrah's New Orleans Casino and Saenger Theatre are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot.
Overall 7.9 Good
Based on 1,269 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Okay
4.0
Excellent
8.0
Good
7.3
Cons: The giant foyer amplifies noise.
Excellent
9.4
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
8.0
Good
6.2
Excellent
10.0
Good
6.5
Excellent
9.7
Good
6.5
Pros: friendly and helpful
Good
6.0
Pros: Friendly staff, good location.
Cons: Musty smelling room, air vents were covered in dust/mold.
Excellent
10.0
Pros: We had requested through KAYAK a handicapped room, when we arrived we were told we had a King room but it was not handicapped. Staff immediately found another room. It was a Suite at no additional charge. A bath chair was immediately brought to the room for the shower. Staff was always willing to help with storing a scooter we had rented when we departed and would not be using it. Their suggestions of places to go and eat were exceptional. It made the whole trip. On Friday evening, several guests began yelling "Roll Tide" out in the halls and staff were quickly on the scene to quite the guests behavior. Overall, facilities were great but staff made the visit.
Okay
5.3
Pros: Clean and comfortable
Cons: There was horrible construction that made it difficult to access the hotel (not at all their fault). The issue is that when I called the hotel to ask how we could even get there through the construction they had no idea. I was transferred multiple times and told to just "turn down common", and when I tried to explain that I had already tried this and there was a cop blocking off the street for the construction they started talking to me like I was a moron. They told me "we know that, he is letting people through so you need to try again". I circled back around and tried to see if the cop knew anything. Anyone could see the entire road was fenced off and clearly there was zero way to get though. The cop just started screaming at me that the hotel should know what to do ( joys of Nola I guess) and I called the hotel back once again to try and figure out how to get there. They basically had no idea and transferred me four times just to stop talking to me. Finally my brother had to get out of the car and walk around himself to find us a way there. I tried to express my frustration to the front desk and it fell on completely deaf ears. Your job is to get people to your hotel, and not a single person knew how to do that. Obviously other people had checked in that day and they got there somehow so clearly it wasn't impossible. The entire ordeal was extremely stressful ( Saturday traffic in Nola), and really put a damper on our stay there. Then at check out they attempted to charge my card for the room. I explained I had already paid for the room, and once again they treated me like a moron and said "no you didn't they just put the card on hold" and they charged my card anyways. I was pretty much pissed at this point, and I was showing them my emailed receipt and credit card charge. A manager came out and said no you haven't paid the card was just on hold, and after showing them again that I had actually paid ( not a single person even looked at my account btw, they just assumed I was wrong and kept telling me so) they finally looked up my account and saw that I had indeed paid. They gave me a refund for the double charge, but were snippy about it. No apology just oh okay I guess ill refund it. I literally will never stay here again. It's a shame because it was a nice hotel in a decent location.
Excellent
8.0
Pros: Good location friendly staff
Okay
4.5
Pros: Good location Solid building Errtrance lobby nice although no furniture Fairly nice staff roon good size A/c worked nicely
Cons: rooms were pitiful Furniture looked as bad as 50 years they had almost no drawers Looked old, felt old Pillows very hard only had one type of pillow hard the room looked old smeld bad noise coming from the outside No furniture in the lobby
Good
6.8
Pros: The location is close to both the French Quarter and the trolleys into the Garden District. The staff is amazing, very helpful.
Cons: Like most of New Orleans, the place just is not being kept up. The decor is tasteful and the staff keep the place clean. However, many parts could use a fresh coat of paint, new fabric on the furniture and the bathrooms could use a good bleaching and the porcelain touched up.
Excellent
8.6
Pros: Great location, very close to Bourbon Street and the French Quarter, and walking distance to Harrah's. The staff was very friendly and helpful.
Excellent
9.7
Pros: The hotel has a grand lobby, very nice. The room wasn't spectacular but it was adaquate for my needs. No complaints. The front desk staff was attentive and helpful. I was directed to Cajun Mikes a local pub for a take out po boy & a freshly made Hurricane. A cab was called for me when I checked out, no problems no delay. it's not in the French Quarter but it was no problem to walk over to Cafe du Monde for breakfast. I was a solo traveler for leisure.
Cons: All was good.
Excellent
10.0
Pros: Very nice staff, clean and tidy place. Parking was an additional charge but it wasn't overpriced. Easy walk anywhere.
Excellent
10.0
Pros: Close to the activities in the French Quarter, but far enough away to be quiet. Clean Close to a drugstore and liquor store
Cons: Walls are somewhat thin- woke up a couple of times from loud groups coming back from the bars at 3am
Mediocre
3.1
Cons: The room was dirty even after being cleaned
Excellent
10.0
Pros: Very friendly staff and quiet
Cons: Everything was great
Okay
5.4
Pros: Location
Cons: When we arrived, there was no room at passenger drop off (blocked by a couple taxis) or any employees/valet in sight; we had to take a no parking spot while I went inside. At check in, there were two employees handling intake with about 3-4 people waiting. Instead of one line and customers being taken care of as they arrive, it's luck of the draw if you get in the line that moves. After 25 minutes waiting in the wrong line, and the employees not recognizing me waiting, I talk with people that have long arrived after me to go next; talk about frustrating. The employee was nice, and check in went well. I elected to self park, but turns out, the basement for parking was extremely tight and you can only maneuver down there with a compact vehicle and be an adept driver (avoid if you can and don't be surprised if your vehicle doesn't come out in the same condition you arrived if you do). There is no elevator out of the basement, only one flight of stairs. The room is spacious but no thrills (somehow we were given an accessibility room when we never asked for one). You can hear everything from the lobby (expect drunks at all times of day passing through) and we had to put a towel under the door to muffle some of it. Every so often when the fridge would kick on, it would make a high pitch noise that was annoying and could wake light sleepers. The shower was abysmal and had no shower head. It consisted of an attachment wand with a 2 inch diameter spray nozzle; also the pressure would drop every so often. The room felt dirty (dirt marks still where an old picture once hung) and overpriced (possibly due to it's location they feel they can raise the prices during special events), and will not stay here again.
Excellent
10.0
Pros: The location was convenient to Bourbon Street, French Quarters, the Dome, etc. There is also a Walgreen's and a CVS Pharmacy within the block. The appearance from walking in the front doors was enchanting and magnificent! I never encountered a rude staff member....everyone was nice and helpful. The cleanliness of my room was impressive! I will be going back to New Orleans and know I will book my room at the Wyndham!
Excellent
9.4
Pros: For the location and with events going on in the area I think your hotel was very competitively priced
Cons: When did not like that their security deposit was $50
Excellent
10.0
Pros: I had a great stay! The staff were very helpful, friendly and well oriented. When I was looking at the hotel online I wasn’t sure if it would look like the pictures but as soon as we walked in it just wowed us. We enjoyed the hotel all around! It’s in a great location. Really close to bourbon st and 20 - 25 mins from the airport. The rooms are very clean, smells nice, the showers are wonderful, and the little coffee shop down stairs is perfect and convenient. 10/10 would recommend this hotel
Excellent
9.7
Pros: Great staff. Excellent location. Clean, spacious, rooms.
Cons: Expensive parking.
Okay
5.1
Pros: Good location. Self parking was nice and convenient at $20 a day.
Cons: Some of these maintenance issues were resolved.. But to start we pulled up front, a front desk person was outside and never greeted us. We sat waiting to be helped at the front desk for a while but nobody would make eye contact with us. Two employees were helping two guests. Two others were just walking around. A lot of their rooms, including ours was interior so no windows. We requested a king bed but were given two doubles instead. The ac didn't work half the time. Crummy water pressure in the shower. The tv volume didn't work. One power outlet didn't work.
Good
7.7
Pros: Great spot right on the edge of French quarter within walking distance. Very nice hotel but our room did not smell fresh. They didn't clean the room every day but if we would have asked for them to do so the staff was very helpful. The guys helped us with our bags and called us cabs. Location was key for us and this was perfect. There was a group of 4 of us girls and this was a good hotel to stay at.
Okay
4.0
Pros: Location
Cons: The drainage in the bathroom sink was very slow, told the front desk but nothing was done.
Excellent
9.1
Pros: Great Location. Trolley close by and walk able to French Quarter. Staff could be a little more friendly although they were helpful.
Cons: Parking is terrible. Parking spaces not large enough for a med. size car. Need more options to park your own car. If you paid $10 more, you could have the hotel park your car? Just give the customer a decent place to park.
Mediocre
2.0
Pros: I just felt dirty staying there. I wanted to be back at my house when i first got there, The carpet looked rough, I didnt even want to take my shoes off. The lighting in the room was very awkward , I did not feel comfortable. The bathroom and the overall room was spacious and the bed was slight comfortable but It has to be the worst room , Ive stayed in , It had a funny smell each time we left and came back. But the biggest joke of them all was , the shower head. Literally , the shower head was smaller than my palm and it only covered one body part at a time. Im just saying! On top of that , the water pressure had the nerve to go out in the middle of my shower so .. yeah I hate that I didnt have more good things to say but , never again will I stay here . I dont care if they offer me free rooms for a month.
Mediocre
2.2
Pros: Nothing
Cons: The staff was very unprofessional and rude
Excellent
8.0
Pros: Location, convenience, decent price, very comfortable beds, new bedding
Cons: Very thin walls, no dresser in room, weak and unreliable Wi-Fi, very awkward bedside lighting
Good
6.2
Pros: Staff was friendly and accommodating. Our original room smelled moldy and did not seem very clean and they switched us out without a fuss. The new room smelled fresher, but the housekeeping standards were a little low overall. Nice comfortable bedding and the air conditioning worked great. The curtains kept the room very dark -- excellent for sleeping. Location was great.
Cons: Could have been cleaner -- vents were dirty and dusty. The rugs looked like they could have used a deep clean. The lobby was incredibly underwhelming -- mismatched furniture and poorly arranged -- not a place to hang out -- just a cavernous room with hostel-like feel. Not what I expected for a Wyndham.
Excellent
8.8
Pros: The room was very comfortable, and just what we needed. When in New Orleans most of your time is spent outside of the room so for what we used it for it was perfect! Not too far from the main drag.
Cons: The only difficulty we had with the room was that the pull out sofa was rather hard to manipulate. The only other complaint I have is that I wish the bellman had been more professional, he was extremely nice though.
Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.
Overall 7.6 Good
Based on 2,929 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Cons: Only problem I had, and reason for 4 instead of 5 stars was the Wi-Fi was not free. Otherwise, great place
Good
6.5
Cons: The bullshit with the parking!! And why do you charge $19 for wifi? I didn't pay it, but I'm sure some idiots do!
Good
7.4
Cons: Size of bathroom & cleanliness of the tub
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Good
7.4
Okay
5.4
Excellent
10.0
Mediocre
2.0
Pros: Nothing
Cons: Everything
Excellent
10.0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
6.2
Good
6.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
9.4
Good
7.7
Excellent
8.0
Okay
5.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Good
6.2
Excellent
10.0
Okay
5.4
Okay
5.7
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
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