|""staff was very friendly, informative and welcoming.""||(in 115 reviews)|
|""Good location, friendly staff, clean""||(in 99 reviews)|
|""Room is small, but well appointed and artsy!""||(in 33 reviews)|
|""Hotel is tired---wallpaper pealing, rugs dirty.""||(in 6 reviews)|
|"No closet space what so ever"||(in 9 reviews)|
|"24 hour construction; poor heat"||(in 23 reviews)|
|great location||in 267 reviews|
|friendly staff||in 255 reviews|
|breakfast was poor||in 189 reviews|
|old hotel||in 154 reviews|
|room was very small||in 138 reviews|
|bed was comfortable||in 130 reviews|
|construction noise||in 92 reviews|
|bathroom sink||in 89 reviews|
|hot water||in 71 reviews|
|air conditioning||in 53 reviews|
|wine and cheese||in 46 reviews|
|close to subway||in 41 reviews|
|central park||in 28 reviews|
|closet space||in 26 reviews|
|happy hour||in 25 reviews|
|block away||in 21 reviews|
|franklin||in 17 reviews|
|east side||in 13 reviews|
|new york||in 13 reviews|
|two people||in 13 reviews|
|ues||in 10 reviews|
|carpet in the room||in 6 reviews|
Room very small but for 48hrs it was ok.
The staff is excellent. They were helpful, engaging and respectful. The hotel is small but intimate and comfortably.
New York Trip
The location was great and staff very friendly.
Expected coffee to be already made in the am.
Fantastic Thanksgiving Weekend with my Mom
I truly thought The Franklin had great customer service. Everyone there was so nice and very helpful. I loved the little breakfast set up they had in the morning. Simple, but just enough to get your day started. And then from 4:30 - 6:30 they offer wine and cheese happy hour. LOVED IT! Good "house" wine, little nuts, dried fruit, and cheese! My mom and I had such a great time sitting in the "common room" and enjoying a hot tea (my mom) and a glass of wine(me). And you are super close the to 4,5,& 6 Lex line, which makes it very easy to get anywhere you're trying to go.
There were some draining issues with our tub, but that just comes with an older building. Also, I wish their website would have more pictures available of their property.
good mattress and the rooms where clean. they offered afternoon wine and nuts which was nice.
not as presented on the web site. a quaint hotel on a tree lined street. the hotel was next to a construction site. the lobby was therefor dirty with all the construction dirt brought in. all the trees on the street where cut down due to the construction. it was very noisy. to enter the hotel one had to walk around and under scaffolding. the breakfast was minimal. we went out for breakfast after the first morning even though we had already payed for breakfast. i would not go back!
I only paid $99/night and still wouldn't stay again. Heat didn't work despite the below freezing temps outside. They had a space heater but no extra blankets. Did not want to spend a second more in the room than necessary. I was upgraded to a larger room which was still the smallest room I have ever stayed in. Felt quite claustrophobic. Most of the staff were super nice, with the exception of a few obnoxious unhelpful ones. Couldn't wait for my stay to be over. Also I saw the shell of a bug on my bed but I'm not sure if it was random or an actual bedbug. Came home with three bites on my body. Not sure. I'll put all my clothes through the dryer just in case.
Value for the dollar was great. Facility older and small but clean and acceptable. Classic old school place
Construction next door only a problem if intend to be in room in daytime (why do that, your in greatest city on earth). No noise at night.
The Franklin Hotel is situated conveniently in the Upper East Side of New York and offers guests with unbeatable proximity to local attractions and activities. In addition, the building of the hotel has a historical charm.
Guests at The Franklin Hotel can choose from 50 elegant and intimate guestrooms. Each accommodation includes the necessary amenities for a comfortable stay including freshly made beds and free WiFi. Furthermore, the helpful staff is available to ensure that each guests’ needs are met.
The location of The Franklin Hotel is ideal for visitors to enjoy a great night’s rest, but also be close to the important attractions and activities offered by New York. Guests are walking distance from Central Park and walking distance from the East River.
Sightseers will certainly appreciate the quick walk to the Metropolitan Museum of Art and the Central Park Zoo. Performing arts lovers are also well situated at The Franklin Hotel with Carnegie Hall and the Lincoln Center for the Performing Arts just past Central Park.
The small boutique atmosphere of The Franklin Hotel allows guests to escape from the excitement of the city after a long day of exploring. The guestrooms are intended to provide a tranquil environment for each visitor to enjoy a peaceful evening to refresh for more fun activities every day.
When staying in the Upper East Side of New York, The Franklin Hotel is an excellent choice. The proximity to local attractions and activities can’t be beat. In addition, the friendly and helpful staff allows guests to relax.
based on 97 reviews
Policies vary by room type and provider.
voco The Franklin New York is located at 164 East 87th Street in Upper East Side, 2.4 miles from the centre of New York. Metropolitan Museum of Art is the closest landmark to voco The Franklin New York.
Check-in time is 15:00 and check-out time is 12:00 at voco The Franklin New York.
Yes, voco The Franklin New York offers free Wi-Fi.
No, voco The Franklin New York does not offer free parking.
No, voco The Franklin New York does not offer free airport shuttle service.
voco The Franklin New York is 4.3 miles from New York LaGuardia.
Yes, voco The Franklin New York is a pet-friendly hotel.
No, voco The Franklin New York does not have a pool on-site.