Overview

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The Westin New York at Times Square
Best Meeting & Event Facilities

270 West 43rd Street, New York, NY 10036, United States
+1 212 201 2700

£147+

Overall guest ratings

8.2/10 Excellent
Based on 3,264 reviews

Review highlights

  • 9.6
  • 7.5
  • 5.9
  • 4.9

Nearby

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    About

    The Westin New York at Times Square stands at the heart of a vivid action-packed metropolis. From thrilling sights to gourmet restaurants to Broadway's glittering star-studded performances, New York delivers something unforgettable for everyone. Whether you are ready for invigorating exercise in the WestinWORKOUT® Fitness Studio, a journey with our run concierge, or replenishment in Foundry Kitchen, you will find many thoughtful opportunities to recharge and renew during your stay. After an energetic day about town, allow the soothing ambience of your hotel room to envelop you in restorative comfort. Slip into a cozy terry cloth robe, plug your iPod into the provided speakers, and sink back into the bliss of our Heavenly® Bed.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 3,264 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
      7.8 "Hotel security was great, thought 78%."
    • 7.2 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.3 "83% said the elevator was good."
      10.0 "Business facilities were excellent, according to 100%."
      7.5 "75% thought the architecture was beautiful."
      10.0 "100% liked the handicap accessible facilities."
    • 7.0 "Nice rooms."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "52% thought the bathroom was big enough."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.9 "Food is average."
      5.9 "Desserts were ok, said 59%."
      6.9 "69% thought the dining experience was appropriate."
    • 4.9 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 4.7 "Value below average."
      3.8 "62% said the breakfast was too expensive."
      3.1 "The price was too high for 69%."
      1.4 "86% said beverages were too expensive."
    • 4.6 "Bar is not good."
      1.4 "86% said beverages were too expensive."
      3.3 "Bar service was unacceptable, according to 67%."
    • 4.2 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,175 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.0 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.2 "Only 62% thought the shower was ok."
      6.4 "Only 64% said the rooms were modern."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.7 "Food is average."
    • 4.7 "Value below average."
      5.0 "50% thought it was adequately priced."
      3.8 "62% said the breakfast was too expensive."
    • 4.7 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 4.1 "Bar is not good."
    • 4.0 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,729 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Food is average."
    • 4.9 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 4.6 "Bar is not good."
    • 4.2 "Value below average."
      4.8 "52% thought it was overpriced."
      3.8 "62% said the breakfast was too expensive."
      3.0 "The price was too high for 70%."
    • 3.9 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 130 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.2 "High comfort."
      7.2 "72% thought rooms were spacious."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.4 "Average value."

    Overall rating

    7.9 Good
    Based on 228 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 7.1 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 6.4 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.3 "Value below average."
    • 4.2 "Internet is poor."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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