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Attention to detail in terms of furnishings and garden areas and the attentiveness of ALL the staff. The breakfast was exceptional as was the complimentary afternoon cheese and wine. A real delight!
Location was terrific with a great view from the room. Extremely comfortable bed. We really enjoyed the wine/cheese and the breakfast was excellent. Not really a complaint, but the bathroom area was fairly small but that was not unexpected and certainly not an issue.
The staff were friendly, the room was neat and clean. The location is ideal being next to the main street and close to the beach. The building has a sweetly quaint Victorian bed and breakfast feel to it. We thoroughly enjoyed our stay.
Big welcome from Honey, very homely with some excellent touches (glass of wine on arrival, home made cookies available during the day). Good breakfast with cooked options. Located in a wonderful town with excellent walking/cycling.
The outstanding event at Centrella Inn was the breakfast----a lot of choice and beautifully cooked and presented---probably the best we had in 6 weeks of travel. The Inn was charming and well situated. Evening drinks and nibbles provided was also a very welcome touch. We liked it all
Great breakfast, excellent cookies and wine social hour, friendly and helpful staff, cozy rooms, convenient location.
Excellent location two blocks from beach, two blocks from restaurants. This is an old restored Victorian home and they have stuck to the theme throughout. Lots of flowered wallpaper and antique furniture. Beds are comfortable. TV. Nice gardens. Some of the staff were not as hospitable as I would expect in an inn.
The location and the style of the Inn itself. I am a director of f&b ata 4diamond hotel in sf, and I am certainly picky about service and comfort. For an Inn, Cetrella was top! Nothing.
The historic architecture and warm atmosphere Street had alot oof traffic noise
They are meembers of the 4 sisters org. I have always had a good experience with them. Very enjoyable!, It owuld be nice to have a TV in every room. Very good place
We loved the atmosphere, and the food was deliciousm staff was excellent and we felt very comfortable there.
Nice accommodation near shops and restaurants. Cozy guesthouse with friendly personell.
Wine and cheese between 5-7 pm and homemade hot breakfast. Small room, street noise
We upgraded to a King suite, which was a clean room, though not particularly sizable. Staff was very nice and efficient. It was a quick walk into town, and the grounds of the hotel were lovely. There was also no refrigerator in our room, though we thought we saw one in another room. For our room being a suite and upgraded, the lack of the fridge was a little bizarre.
Needed a room in Carmel. RIght on busy road. Tiny room. Crappy wifi.
We were spending the week exploring Carmel and this was a very convenient and clean-looking hotel. We'd read some reviews about the missing cheese hour, etc. and scoffed at people being weird about their missing amenities; generally if a place is clean and pleasant, I don't think there is much else to comment on. But I have to say, it was a sore disappointment that we booked two King rooms for two couples (a deluxe and suite) and in the early, cold November morning, I reached for the bathrobe I'd read so much about (it was constantly in the advertising for the King suites that there are these great thick robes) and saw...there was none. In either King room. So I'm listing the amenities as OK because honestly, it was really chilly in our room and I think that when you book deluxe king suites, they should come with bathrobes if that is advertised everywhere and it's quite chilly. I got ready that morning in my husbands sweater and we left the next day.
We were a little skeptical, but were pleasantly surprised! The staff was great, the room was very nice, the fire pit was fun and the breakfast was above average. Nice extra buffet touches like quiche and croissant egg and sausage sandwiches. Yogurt was in nice glassware and fresh cut up seasonal fruit, versus just bananas and apples and oranges. Like I said, were pleasantly surprised and will be back!
Beautiful. Clean. Friendly staff! Will come again but ask for a room that isn't close to the road. Noise. You can't sleep with the window open due to to the cars on the road. No AC which wouldn't be a problem however noisey road had to close window.
Just stayed there this week and what a wonderful place to stay. Staff was friendly and the rooms where nice a clean. We took advantage of the complimentary wine and cheese at night. Perfect location near shopping areas and near beach. Will definitely stay there again.
The room and the excellent breakfasts. The view from the rooftop area was excellent too, as was the free drink offered every day betweek 4 & 6 pm. We were overcharged by nearly $100, which we discovered on looking at our Credit Card statement. We are now waiting for a refund.
Large modern room, hi tech facilities and drinks avail.as req coffee, tea etc All good
The staff was very nice. The rooms were very modern The room was a little small
The included breakfast was fantastic. The amenities were excellent with a good central location.
The complimentary breakfast was wonderful; we had smoked salmon bagels and homemade granola. The staff were friendly and informative. the rooms were very 'boutique' style.
Though the room size was average, the interior was well designed and almost new. It was great to use the Jacuzzi and jump into the bed right after. Staff was exceptionally friendly and very helpful not only in in giving hints where to go in the area but also for our trip further south. nothing :)
Warm, friendly feel. Very welcoming hosts. Very comfortable and happy stay. Absolutely nothing.
The hosts were wonderful! We loved our experience at the Inn.
The linens were fabulous and the spa tub in our king suite got nice and hot. Complimentary booze and sodas! The inn is located in a residential area with lots of barking dogs and skateboarding teenagers (not incessant, but frequent enough to be annoying.)
The proprietors are extremely nice and very helpful. The friendliness not just of the owners but other guests was very welcoming. The complimentary nibbles and wine made you feel at home. The breakfast was also excellent. The room was a little on the small side
We liked the relaxed style of the hotel and as the weather was very good, being able to eat breakfast outside We felt that the bathrooms could do with upgrading
Quietness Bathrooms small
Its greatest attraction is the immediate proximity to the ocean. it would have been nice to have a hot tub; continental breakfast was okay, but for over $300 a night, I just expected a little bit more --- maybe afternoon cookies or wine and cheese????
nice scenic location, room beautifully furnished, good breakfast for american standards Expensive for the services offered, no desk or table at all, no shower caps shower device is fixed and not practical
Free Cookies and FREE Water. ONe block to the beach was the BEST..and you could walk to town to shop...... You couldn't open the window without mosquitos (no screens) flying in......television too small......couldn't black out the room, as the pull down shades didn't shade the window at nite.......strange shower with a little hole you would get stuck in at the end by the shower head.......
The location is great. The grounds are beautiful, very quiet, and there was ample parking. The bed linens are new and the beds are very comfortable. There is an inviting continental breakfast in the reception area. We booked a deluxe king ocean view. Upon arrival, we were given a tiny queen room in the back of the complex, with the explanation that the deluxe room overbooked online and we were then assigned this room. After many requests for something else, we were moved to an ocean view suite for our second night's stay. Though the room was bigger and had a magnificent view, both rooms are old and tattered. We felt like we were victims of the bait and switch, with the confirmation of one room and the switch to another. And the rate we paid for the small queen room was the same as our neighbor's large suite. Though we were given a reduced rate on the suite for the second night, and the manager was very helpful, she was not apologetic for what happened
Everything was very organised and done in the most friendly manner.
ocean view and great breakfast and delicious cookies in the lobby
Clean, reasonably priced, nice staff, good location for beach I personally felt the room was for an older person (60+) because of the general decor. However this is a personal preference and not a complaint. The bed was still nice, White sheets etc
It's decor! So quaint. Gardens were great. Breakfast in the lobby is like eating in your own front room- great croissants by the way. Gas fire in the room for any chilly evening - and you can sleep with the window open - ne need for air con, best nights sleep whole vacation. Close to the beach and some great restaurants. Nope. Loved it will definitely go back.