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Concierge was extremely helpful with planning day trips and use of metro. We travelled with subway and bus without any trouble as they give you maps and great instructions. Rooms were clean and had fresh crisp white linens. Housecoat and slippers to use spa. Courtyard lovely to sit in while waiting for wife to get ready. We had a two level suite on mainfloor over looking a very French courtyard/garden.
great hotel no complaints
Overall was a great place but its ally was given a room that was approximently 250 sq feet. Enough place for one but NOT two. To change rooms it cost an extra $50.00/ day. And while we were there the room was rented out again with the same result occurring to another couple. So while it made have great qualities the hotel still scams the customer.
I had a great stay. Staff was very polite and helpful. Location was perfect, breakfast was delicious. Will come back again
Quiet and cozy room. Spacious and clean. Staff was very helpful at check in and the few times I requested suggestions for dining.
Great location, excellent base for touring and exploring from. Park right across the street and metro station at front door. Staff very friendly - concierge service was excellent helping with decisions and arrangements. Enjoyed the bar in the evenings. Would likely stay there on any return trip.
location of hotel was amazing, staff was great, concierge was great. everything was fine
Very comfortable, affordable Hotel with the luxury of the Spa. After long days of walking it was great to relax in the pool and spa! The room was very big as is the American way! Location was perfect.
Location ... Location ... Location The courtyards are just gorgeous and what better place to enjoy breakfast or coffee or a drink. We loved our room, # 210. it had a loft with a bed. and a view of the courtyard. Breakfast was not included. I think the room price should include it !
The position Frankly more or less everything! In serious need of modernisation!! Air cond not functioning in a great number of rooms, carpets hardly clean in common areas, state of the building itself, in the garden show the lack of maintenance. An overpriced, and way overrated hotel.
My boyfriend and I stayed here on our first trip to Paris. The location is amazing - a metro stop across the street, as well as the Louvre and Tuilleries gardens. The bed was large and comfortable, and our room was cleaned no matter how late in the day. The restaurant had a beautiful courtyard and good food (breakfast is not included). The room was a little dark, but the common areas of the hotel felt luxurious. Couldn't have asked for a better location, especially at the price we got. The room was a little dark - could have used more lamps and another mirror. A few nights there was noise from people either closing doors or shutters in the hotel. For some reason the front desk took about an hour to deliver us our bags despite multiple calls, but that was the only time we had an issue with service.
The location was awesome! The noise and lack of an outlet in the bathroom, The room was also dated and could see years of wear and tear.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
it was next to the metro station
Location and comfort.
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
Location, nice atmosphere On the expensive side
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
View of Tuileries and Eiffel Tower was marvelous. Staff were delightful. It's a little tired. Rooms with view of courtyard are dark. Food service is lackluster and expensive. Breakfast was cold and slow. Decor is very worn. Salon is trying so hard but misses chic by a mile. Staff are charming.
Location, close to most of the tourist destination on walking distance... Overpriced for the services they offered..
Truly excellent hotel. Currently probably the best in Paris
Location, Location, Location!!! Saint-Germain-des-Prés is a fabulous area and you can walk to many interesting sites and shops. As a solo female traveler, I felt very safe and welcome at the hotel and in the area. The room I was assigned had a view of a generator that was a bit noisy in the early morning hours. Beware of Room 106 travelers!! Other than that everything was great!!
Location is very good
excellent location, good room
My wife and I were impressed with the hotel from the minute we walked into the lobby. The receptionist and bell hop could not have been more hospitable. The decor was elegant, and the spa and work out facilities were state of the art. In addition to this, the nearness to the Boulevard St. Germaine de Pres, boutiques, and cafes was excellent.
the best part of the hotel is the location and its good breakfast When i arrived at night on a prepaid reservation the reception staff tried to send me to another hotel nearby claiming the room had suffered damage and was unavailable. After a full day of travelling and not having received an advance notice of the "event" I suspected this was a trick used by an overçbooked hotel. I demanded to see the damages and this the supposed manager was unable to show me, so after a little voice raisingf on my part all of the sudden the room became available. I left that the hotel reception made to lie to me their paying customer . Two more managers emerged and during my short saty the hotel personel made me feel as if they had made me and my wife a favor by letting us stay in the hotel for which I had PREPAID my stay. I can only imagine if my reservation was not prepaid I would have been in the street looking for a hotel room
Sympathetic environment. Very good location Too expensive for what it is. There was no hot water in our room (room 406) and the concierge did nothing about it. We had to leave the next morning. Not a good experience. The room was very small and the price was huge. 570 euros, plus breakfast 50 euros for two......May I ask why?
Location, staff and cleanliness No
The location is ideal for a trip to Paris. Plenty of restaurants, cafes. public transportation. The bed was very comfortable. Like most hotels in France (and Europe) this so-called "Superior" room was tiny.
I had serious problems in the hotel with payment by credit cards. For sure tecnical devices on the reception must to be checked. It was really very unpleased to be learned that you can't pay by your credit card then you know that there are enough money on this card...
Staff, decor, location size of bathroom - very small
romantic room was very small for the amount paid.
We stayed in a room on the 6th floor which was (by Paris standards) rather big. The bed (double) could have been bigger. Location of the hotel is really superbe as it is situated within walking distance of Le Louvre and Place de la Concorde. Underground parking nearby (Parking "Les Pyramides"). Very friendly staff !
The location was great--right near the Jardin de Tuilerie and with easy access to a boulangerie, a coffee shop, a grocery store, the metro, and parking. Did not particularly like dealing with one of the three desk clerks encountered.
The location was excellent and the room was very nice. We liked the balcony and laarge bathroom. Staff was quite helpful. breakfast not very good for the cost.
The location is fabulous right next to the Louvre, Eiffel tower, and the latin quarter as well as plenty of high end shopping areas. the lift is a bit small and breakfast was a little pricey but with so many cafes and restaurants around that was not really an issue
Location and friendly staff
The place was very clean and cosy, we have really been surprised by the quality of the service. Location is perferct for a city trip
The hotel is conveniently located near the Louvre with ready acccess to tour excursion buses and within walking distance of key toursit sites.
Great location, clean rooms , very polite staff. The room and the furniture could use a bit of renovation
hotel location, staff behaviour
Location was superb. Room was large by Paris standards. Staff were very friendly. Breakfast was a little boring and quite expensive.
nice quiet area dining area very noisy at breakfast time due to staff clearing and washing dishes. Mould on bathroom ceiling
Very friendly and helpful staff.
very good value for the location. very nice staff.
Friendly efficient staff. Lovely room. Very central
Lovely staff narrow steps to the top floor
The hotel was very clean. The room was very quiet aNd of a reasonable size. The staff were xtremely friendly and helpful. a perfect stay!
The location, and price given the location. Helpful staff. Paris is expensive, and the 6th is particularly expensive. I prefer to stay in other parts of the city, but had no choice on this trip, so it felt like I was overpaying, but I know I wasn't given what my friends were paying nearby.
The hotel was clean and the staff helpful. The beds were comfortable and the location was outstanding. The rooms were billed as air conditioned, but the weather was nice so we didn't get to test the A/C. The lighting over was bathroom sink was very weak. I practically had to kiss the mirror in order to adequately light my face to shave. The beds made a crunchy sound when we moved around, but it wasn't a major problem. There was mold on the shower ceiling a base.
The location was excellent lack of a proper shower
The location is great, surrounded by historic cafés, galleries, restaurants and shops. Subway very close too. Service was very efficient noise isolation
great location. Great rooms. Unbeatable comfort.
Very quiet for the centre of the city yet very close to restaurants, cafes, gardens, culture, metro etc. Large windows that opened onto old buildings and a courtyard and all we could hear was singing from the nearby church The staff were very helpful and welcoming. Room was a bit small and the door was very difficult to unlock!
Central friendly staff Food poor value for money meal at night expensive and not particuarly good
Reception. The shower water escapes and floods the bathroom floor.
Location was great - lots of shopping and we walked all over Paris from the hotel to visit galleries and the Montparnasse tower for the best view of the city. Quite noisy from building site and road opposite our 3rd floor room. We couldn't make the air con cool our room and did mention this to reception but they didn't seem to do anything.
Excellent front desk staff, also in the bar/restaurant although service there a bit on the slow side. Rooms well designed but like most Paris hotels a bit on the 'compact' side. See above - not much room in the room, although for a two night stopover perfectly acceptable. Great bathroom - unusually good Parisian plumbing!
It was fine, just what we wanted. the lift is too small, but I appreciate the diffficulties of placing a new lift into a protected structure
Good Location A bit pricey for what you get. Although a few of the hotel staff were very nice and helpful, for the most part they were not. Trying to get a cab at 5am was not fun
Staff; location price was much higher than suggested
water would change temputer during taking a shower
It was totally luxurious in an unpretentious way, rooms absolutely beautiful, ornate lift, relaxing calm restaurant. Perfect in every way.
the location was great and the small hotel was very private.
The staff were outstanding and most polite and helpful.
Convenient location, a comfortable room suite, a good restaurant with Michelline star, mostly friendly staff, The attitude of some people from the staff
Attention to details was good. Advised prior to arrival it was our 20 th wedding anniversary and they had a bottle of wine waiting for us. Very professional staff. My wife liked the chocolate on our bed every night after turndown service. ice machine, coffee/tea facility within the room would be nice . Excer
I liked the staff very much. The food was good and delivered on time. The room was imaginatively designed. My only disappointment was that I was on the top floor and instead of a window lookin onto the Place Vendome, there was a large mirror. Thus the room was dark at all times.
The room was well laid out and the staff was very curteous. The hotel was in an excellent location. I could not get the free wifi to work on my computer and the hotel staff had no soluition. The lighting system was hard to figure out.
Well situated near place Vendome, very helpful staff. Everything was excelent.
Location to major tourist sites very good Free internet access spacious room Poor reception area ,lack of assistance on arrival,room furniture in poor conditionlack of cleaning to room ie not vacumned & dirty glasses not replaced or cleaned
During the daytime it was good to be so central to major sightseeing areas. At night we felt a bit more isolated, with many of the shops etc closed.
The hotel is located central to many things to do in Paris. The building is quaint and pretty. It was warm weather for October and we were told there is no A.C. and no fans. The staff at the desk was unfriendly the maids and bellman helpful and friendly. Our room was extremely hot and located on floor one so if you opened the window for air you had the option of car exhaust, very noisey traffic or a pigeon joining you. I was confined in this room on 2nd day of trip with a broken pelvis from a fall on the sidewalk in Paris.I was very glad to be able to leave this very uncomfortable room and bathroom that smelled like a urinal. Despite many concerned calls from my husband to make arrangements for a car to take us to airport, the evening before no one knew anything about it and was irrated at our inquiries.
Location, location, location.
The location overlooking the Tuilleries on Rue de Rivoli was excellent. The lounge was cosy. The person handling the Reception much of the time was consistently unpleasant, unhelpful and almost rude. One person handling the luggage would not reply or confirm that the Hotel would keep the luggage for sometime after check out.
Location was wonderful- right next to Louvre and Tuileries. Comfortable walking distance to all attractions. Front desk manager was quite rude and unobliging.
Very friendly staff especially the evening that we arrived. All spoke very good english and were very helpful and very friendly with my children Unfortunately there was no hot water in our apartment and the shower door had come off its hinges, which was not immediately apparent on our arrival. However, the staff resolved this by giving us access to the bathroom in the room next door. Not ideal but it worked out for us
Hotel Brighton is extremely elegant and stylish. It is the ultimate address for a short, comfortable and realistically priced stay in Paris.
Location fantastic Would have been nice to have a bar in the hotel
Location - near the Louvre and short walk to the Arch de Triumph. Outside view from our room was to an interior courtyard - no view.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
Great atmosphere, helpful staff.
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
location & style
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
convenient location, confortable beds beautiful setting. rooms are a little small, but other wise confortable.
No porters in the hotel.No change for cash.
that i could leave no ventilation during the winter months "we turn it off"
Very good location, in a good part of the city. Good, affordable restaurants nearby. Easy access to sights. Hotel was chic and cosy, clean and pleasant. Staff was so-so, although did act on complaints immediately. Rooms were small but livable.l
We loved the location. We loved the view of Blvd. St. Germain. We loved that our room was quiet once we shut the windows. We loved the bed and the decor of the room. We loved the free breakfast and ice machine. We loved Aziz, who booked us two great restaurants with the best tables in the place reserved for us along with him arranging for us to received free anniversary desserts. Some staff members (not Aziz but others) were not as friendly as we'd have expected. We also witnessed a hotel manager berating a breakfast worker loudly in front of all the guests. We were told they had power transformers that we could borrow from them, but the one we got did not work and that's the only one they had available. The towels were thin and cheap.
The staff was very friendly, excellant location,very clean and excellant breakfast.........
Decor was interesting Most of the staff were very good - others a bit off hand The breakfast did not vary
Very confortable and very good location Terrible breakfast, very poor variety and they don't replace the food when it ends. for more than 3 days they run out of Orange juice more than 1 hour before the breakfast closes and they didnt put more. If we wanted eggs, omelete, expresso and etc, we would have to pay separately.
The hotel is not only located in Saint Germain but also very close from subway station. It is easy to find the hotel when we arrive and very convenient to walk around. Bedside table was bit sticky but other than that nothing remarkable.
Location, breakfast and staff. Size of room
Arrived at the Hotel at midnight. The elevator was not working and I had to carry cases up three floors. The window was open in the room and the ceiling was covered with insects. After much persuasion the night porter agreed to change room (now on 6th floor!!) but said I would have to pay more! It transpired in the morning that the 2nd room was the superior standard I had originally booked. I don't think the rooms were very clean. The breakfast was very poor. This is definitely not a 4 Star hotel!!!
Location The bed & pillows were uncomfortable
every think no think
The hotel was very clean and comfortable. I picked the hotel because of its location ie close to some of the attractions that I wanted to see. The female receptions could not have been more helpful. I thought the male receptionist's attitude was arrogrant. When he was asked a question his tone was rude and he dismissed you as though you were wasting his time!
Only the bed and location Not clean!! Not at all!!, small!!! Very small!!! Towels are not in the standard... Towels unclean!! Old!
cleanliness of your room size of the room is small
Nothing at all. No room service. No housekeeping. No in-room safe. The smallest and least equipped room and bathroom ever. Hotel website is missleading. Go somewhere else.
very freindly, warm well coming
The location was great, close to a metro stop. The breakfast was good. The hotel was clean. The miniature size of the room. I still really believe we were given a single room eventhough we booked and payed for a double room. Everything was for one person (pillows, one blanket, one glass, etc.) No room to put our luggage. A really, really tiny room.
Excellent location, just next to Louvre / place de la Concorde. Nice rooms (a bit small). Parking is a bit difficult at the hotel, because they are working with a nearby parking place. Parking puts your car in place, but what happens to your car is unknown.
Very good location, close to shopping area. very small room.
Convenience to central The hotel was too noisy, pub next door ruined our stay
very comfortable and quiet
The room was wondeful and the hotel is very well situated. It need a conceirege to assist tourists.
I liked being in the center of Paris, close to all important monuments and historic attractions. Breakfast was ok and the staff very friendly. The room was extremely small and unfriendly.
the location was really good, and the room was big enough (privilege room). the staff were there when we needed but nothing more then normal. We didnt like the fact that we payed for a superior room and did not have a street view. The room was turned to the back where you could only see windows of the back rooms.
All the staff were courteous and very helpful at all times.The breakfast was very good for an inclusive price. Although the room was on the small side, it was extremely comfortable, and it was very good to have tea and coffee making facilities. There was nothing we did not like.
Location was first rate. Breakfasts were good and generous. Staff were very friendly and helpful. no
Proximity to my meeting place at Place Vendome
Proximity to tourist attractions, central location Ceiling height was too low for tall people in certain places in the room.
helpful concierge small room, but ok
Location - conveniernt. The Bar was good value. Thought the breakfast was not good value.
The consierge and staff were very helpful and friendly. Location was very good. convienient to all the things we wanted to see and do.
Service from the staff was excellent.
Excellent service and polite friendly staff. Slightly expensive and the non inclusion of breakfast made the value for money slightly less.
Pleasant staff, very good location, comfortable room, excellent internet connection, fine service. No
the location is top! the staff is classy and very nice
We were with two small children and we could walk around the city center and do most of sightseeing without taking any kind of transportation. The hotel staff was very kind and helpful.The room was comfortable and clean. The hotel restaurant has pretty poor menu.
Central hotel with good facilities and in reach of important places No tv relax area
the fact that the staff were unobtrusive but on hand immediately if necessary. We were also advised about a local restaurant The Auberge St Roche that was excellent. the only thing we didn't like were the square loo seats which were not comfortable!!!