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superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Hotel staff are ok, but need more english speaking staff if possible Location, location
The Location which central to tourist sites + the cleanliness of the room
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
Location, staff support, comfort, friendliness
confort of the room
Bathroom small and uncomfortable and needs to be redesign
Please write at least 15 words
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Location & service are really good! They gave me a present at my birthday surprisingly.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Great atmosphere, helpful staff.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
location & style
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
The hotel is located in the most central part of Paris, walking distance to all major touris attractions. The staff is very polite and welcoming very helpful as well. The room and common area design to perfection. The food in the Resturant is to die for. Very nice hotel worth every penny. You can't get food after 12pm even though the menu says 24/7
The location is absolutely superb. Towards the end of our stay the service deteriorated, e.g. room was only serviced late in the afternoon on 2 days
Atention of the staff is excellent. The hotel shows pictures on the Internet rooms that have been renovated and hence modern and luxurious; however, the room we stayed has not been renovated at all and furniture, carpet and design were old.
Great location, personal service Small room
The staff is amazing. Room always clean. Great location
The staff were friendly and helpful. The hotel room was pleasant with a fine view of the Eiffel Tower in the distance. The restaurant menu was very expensive but this is to be expected in the middle of Paris. We didn't eat in!
breakfast was great we missed our flight because the front desk/concierge team could not arrange the taxi to arrive on time (even though we were assured the night before that we would have plenty of time and that their taxi partners always came early or on time, never late).
the staff, the room, the ease of the staff and the location
soft matresses missed more equipment in bathroom
the location and the design of the hall the rooms are quite small and the rooms on the court which are very calm have the view on a part which has to be still restored
location decor friendly It had plumbing issues. i.e.. oder . Cleaning staff was noisy in the mornings. Staff needs training. This is not a five star Hotel.
The room was quite small but fine for me. I cant really imagine sharing it with anyone - I had filled the small closet and two shelves for clothing. The people at the hotel were nice. The toilet was a separate room and was very small. Too small for my liking.
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
location is perfect... rooms are very comfortable...
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
Location reddiculous price of their continental breakfast of 30 Euro
location the classic room.
service is good and the bathrrom is good.
position room is small
the location is exellent very different from last years both for the level af rooms and for the services
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
Convenient location, a comfortable room suite, a good restaurant with Michelline star, mostly friendly staff, The attitude of some people from the staff
Well situated near place Vendome, very helpful staff. Everything was excelent.
the location was great and the small hotel was very private.
The staff were outstanding and most polite and helpful.
I liked the staff very much. The food was good and delivered on time. The room was imaginatively designed. My only disappointment was that I was on the top floor and instead of a window lookin onto the Place Vendome, there was a large mirror. Thus the room was dark at all times.
Attention to details was good. Advised prior to arrival it was our 20 th wedding anniversary and they had a bottle of wine waiting for us. Very professional staff. My wife liked the chocolate on our bed every night after turndown service. ice machine, coffee/tea facility within the room would be nice . Excer
water would change temputer during taking a shower
The room was well laid out and the staff was very curteous. The hotel was in an excellent location. I could not get the free wifi to work on my computer and the hotel staff had no soluition. The lighting system was hard to figure out.
It was totally luxurious in an unpretentious way, rooms absolutely beautiful, ornate lift, relaxing calm restaurant. Perfect in every way.
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
Very nice Hotel, the service was very good too.
overnight befoe travelling on no
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
The location is fantastic, and the service is 5 stars. The rooms are too small
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
the bathroom was excellent then room was on the small side
The massage I had was one of the best in my life...
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
View of Tuileries and Eiffel Tower was marvelous. Staff were delightful. It's a little tired. Rooms with view of courtyard are dark. Food service is lackluster and expensive. Breakfast was cold and slow. Decor is very worn. Salon is trying so hard but misses chic by a mile. Staff are charming.
Truly excellent hotel. Currently probably the best in Paris
Location, close to most of the tourist destination on walking distance... Overpriced for the services they offered..
close to everything it was wonderful,
we liked the wery good position but more of all we have appreciated the wery wery good restaurant PINXO and his chef staff the only person who speaks italian is ......the italian barman (very kindly), nothing is written in italian but spanish yes!
Particularly given my short stay (2 days), the staff has been very helpful in assisting me in various things, e.g. getting a ticket to a sold out event.
The rooms are a lot smaller than you would expext.
I liked going to the steam room & the fact that the spa area stayed open late. The concierge was very handy and helpful to have for making reservations and checking travel routes. The hotel was very expensive and the rooms are still quite small (I know rooms are small in Paris, I go there often). I just don't think it is worth the money when all that extra money added was a spa we rushed back to after dinner at night to feel like we were getting the value of the hotel.
I thought that the staff were helpful, but did not enjoy the stay as much as last time. Do not stay in Room 101 it supposed to be a luxury room where it is really expensive and is right on the front opposite the Irish Bar. Very noisy at night. Did not get a very good night sleep the first night of the holiday.
Space inside room was quite limited
rooms must have been recently renovated... clean and modern... small but well laid out.. bathrooms were very well done ... staff excellent.. pool and workout facilities great no hotel was great...only disappointment was that we were there in August and that is when parisians vacation and as result many restaurants etc close for the month... and restaurant closed at hotel for month of august.
Tasteful hotel Very very small rooms - no view
Fully Equiped, clean & new Room, with a good location Very Tiny Room