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Location is very good
Location, Location, Location!!! Saint-Germain-des-Prés is a fabulous area and you can walk to many interesting sites and shops. As a solo female traveler, I felt very safe and welcome at the hotel and in the area. The room I was assigned had a view of a generator that was a bit noisy in the early morning hours. Beware of Room 106 travelers!! Other than that everything was great!!
romantic room was very small for the amount paid.
I had serious problems in the hotel with payment by credit cards. For sure tecnical devices on the reception must to be checked. It was really very unpleased to be learned that you can't pay by your credit card then you know that there are enough money on this card...
Staff, decor, location size of bathroom - very small
My wife and I were impressed with the hotel from the minute we walked into the lobby. The receptionist and bell hop could not have been more hospitable. The decor was elegant, and the spa and work out facilities were state of the art. In addition to this, the nearness to the Boulevard St. Germaine de Pres, boutiques, and cafes was excellent.
Sympathetic environment. Very good location Too expensive for what it is. There was no hot water in our room (room 406) and the concierge did nothing about it. We had to leave the next morning. Not a good experience. The room was very small and the price was huge. 570 euros, plus breakfast 50 euros for two......May I ask why?
The location is ideal for a trip to Paris. Plenty of restaurants, cafes. public transportation. The bed was very comfortable. Like most hotels in France (and Europe) this so-called "Superior" room was tiny.
Location, staff and cleanliness No
the best part of the hotel is the location and its good breakfast When i arrived at night on a prepaid reservation the reception staff tried to send me to another hotel nearby claiming the room had suffered damage and was unavailable. After a full day of travelling and not having received an advance notice of the "event" I suspected this was a trick used by an overçbooked hotel. I demanded to see the damages and this the supposed manager was unable to show me, so after a little voice raisingf on my part all of the sudden the room became available. I left that the hotel reception made to lie to me their paying customer . Two more managers emerged and during my short saty the hotel personel made me feel as if they had made me and my wife a favor by letting us stay in the hotel for which I had PREPAID my stay. I can only imagine if my reservation was not prepaid I would have been in the street looking for a hotel room
excellent location, good room
extremely friendly staff - small, but cosy room - nice and tasteful furniture private pool in the cellar was a bit strange (resembling a dungeon) but in some way also funny and romantic
Quirky idiosyncatic place with character. Excellent location. We loved it.
Critically understaffed probably due to so many French employees taking summer holidays. Found broken glasses left unattended around the poolside. No running hot water during my stay, but given discounted rate and very commited staff (although few in numbers) and the manager, after all satisfactory. Yet I doubt if I want to come back on special occasions and never on summer holiday season.
i liked a lot the people working there , very nice and friendly some of the rooms were not well lit , hence it was uncomfortable for packing and reading also the safe gave me a lot of trouble it wasnt working properly lift too small and not enough for staff and guests
The facility exceeded expectations as well as the staff and the room. I was fortunately upgraded, possibly because the restaurant was closed for a day due to a Fashion shoot in the hotel. I couldn't have been more pleased with everything.
The restaurant is fantastic, and overall the hotel ambience was good. Location good too. No shower! not even a clip to hang the shower attachment on! Small bath. No mini bar. Not enough room to swing a cat in. 'Shabby chic' definitely the correct description as rooms very tired decor wise - handle even dropped off the wardrobe door. Ridiculously, outrageously overpriced!!!!!
The special atmosfear of the hotel
Unusual hotel - funky decor Swimming pool is tiny. First day and a half no hot water. Restaurant was closed
Location is perfectly central - 100meters from the Seine opposite the Louvre. Hotel is compact and upstairs corridors only fit one person at a time but is the most unique, quirky and original design I have ever seen (You must see to believe!). The room was small but amazing and I believe every room is decorated differently. I would recommend anyone to stay here and when they do - book the private plunge pool and steam room for yourself for an hour in the morning. Take time to sit in the bar drawing room to sip a drink 100 years back in time. Staff were very friendly and practically ran my life for 2 days with all the questions they answered for me!
A luxe hotel with a friendly staff. We had a tidy deluxe-room with a balcony and a clean bathroom; there was a various, tastefull breakfast and the hotel has a nice and comfortable bar, lounge- and tearoom. Next to our room there was a compressor/aircondition machine which gave a noisy sound during the night. The air in the room was musty(although the room was very clean).
The location was excellent- close to shopping on the Ledt Bank and also convenient to the Louvre, D'Orsey, and transportation around the city. Also, the staff was very helpful,assisting us obtaining dinner reservations and in helping us with language issues, etc..
All the oeople at the hotel were friendly and helpful. I highly recommend the hotel both for service and location.
The hotel is marvelous...great location on the Left Bank, close to Musee Orsey. The restaurant attached to the hotel, L'Atelier is world class and a must visit! We will return to this property the next time we are in Paris no
Room (Junior Suite) was well appointed and comfortable, with an impressive view of Paris from the balcony.
Staff was courteous, rooms were clean, location was great, restaurant/ bar in lobby great. I didn't like that I had to buy an adapter. Most hotels lend them and have it in the rooms. I'm staying in London now and there is an adapter for free. I didn't like that there was a charge for hi speed internet. Low speed was free but u had to pay for high speed, seems silly.
The staff were all fabulously helpful.
Ideal base for visiting Paris. The only complaint i have it that at the present time there is a lot of building work and road works outside the hotel - which did not detract from the hotel but as i was at the front of the hotel it was noisy early in the morning.
This is a modern, clean, comfortable hotel in a prime location in St. Germain, near the Musee d'Orsay, an upscale area with good restaurants nearby . It is not a particularly tourist-oriented neighborhood and many shops were closed for August vacation. However a Metro stop one block from the hotel provides convenient access to other arrondisements and neighborhoods. The concierge desk was most helpful in making restaurant reservations, arranging a taxi to the airport, and answering questions. The room, though fairly small (this is Paris!), was comfortable and had many convenience features.
Fantastic location. Right next to a main subway stop that made it perfect for infra-city travel. Staff was warm, welcoming, and accommodating. Highly recommend Some road noise from the city streets while sleeping. Although I think this is overall hard to avoid in downtown Paris. It certainly should not hinder you from selecting this hotel
Concierge service was very good, reasonably quiet, bed comfortable, bar was nice, bath was clean room was very small, location just ok, very expensive (breakfast 27 euro, or about $40 each) bar drinks expensive, room very expensive for the size and quality
the bed was so comfortable and the room was very nice. No enough space for the luggage or in room dinning.
Charming old hotel with very experienced staff. Only breakfast was very expensive.
the place, the decoration, the people , the services, the bar They shoud be more careful because they gave me a late check-out till 2 pm and when i arrive at 12h30 I found my luggage at the lobby.This is ultrageous. I understand that late check-out is a courtesy and i cant complain. But's better not to assure guests of one thing you later will not deliver ...
The location and the kindness of the staff. Room are very small. Hotel is very expensive.
Staff were very friendly and efficient--location excellent and "honesty" bar was a nice friendly touch.
great service temperature control in gym was dysfunctional
The quietness and comfortable beds...the friendly and helpful staff!
great location. Great rooms. Unbeatable comfort.
Excellent front desk staff, also in the bar/restaurant although service there a bit on the slow side. Rooms well designed but like most Paris hotels a bit on the 'compact' side. See above - not much room in the room, although for a two night stopover perfectly acceptable. Great bathroom - unusually good Parisian plumbing!
Location was great - lots of shopping and we walked all over Paris from the hotel to visit galleries and the Montparnasse tower for the best view of the city. Quite noisy from building site and road opposite our 3rd floor room. We couldn't make the air con cool our room and did mention this to reception but they didn't seem to do anything.
It was fine, just what we wanted. the lift is too small, but I appreciate the diffficulties of placing a new lift into a protected structure
Staff; location price was much higher than suggested
Central friendly staff Food poor value for money meal at night expensive and not particuarly good
Reception. The shower water escapes and floods the bathroom floor.
Good Location A bit pricey for what you get. Although a few of the hotel staff were very nice and helpful, for the most part they were not. Trying to get a cab at 5am was not fun
Very quiet for the centre of the city yet very close to restaurants, cafes, gardens, culture, metro etc. Large windows that opened onto old buildings and a courtyard and all we could hear was singing from the nearby church The staff were very helpful and welcoming. Room was a bit small and the door was very difficult to unlock!
Locality Being charged for wireless broadband. Breakfast was fairly poor with powdered scrambled eggs.
location is close to the train metro and the RER to the airport. Lots to see and do in this area. the room is a little dark
We had 3 rooms. Two were the small standard double rooms and one was an Executive Room with Eiffel Tower view on the 8th floor. The Executive room/Eiffel Tower view had a balcony. This room was also much larger than the standard rooms. Definitely worth the higher cost! The rooms were clean and the air conditioning worked well. Perfect location to Seine, Notre Dame, Louvre - walking distance. I would stay here again!
Location and the roof too small room, the bath - all the water splashed out of the bath. and the water didnt go down the drain
Location and the rooftop view. Nothing really outstanding. Elevators are odd. Staff was mostly indifferent. Room was small (about as large as a typical cruise ship room). Wi-Fi worked but not well.
Very good hotel with convinient location,an exellent service and staff
the location it was to hot in the room
good location, very good service at reception desk the large window between room and bathroom is really strange .. is disturbing to have no privacy while using the bathroom
The location is fabulous. Easy access to subway, bus, and taxis. Many choices for dining and shopping. The front desk staff was helpful. A shuttle service (add'l charge) was available for our trip back to the airport. We had to ask for shampoo, soap, and instant coffee refills. Cleaning staff was not attentive to these details. One the positive side, when these issues were pointed out they were corrected promptly.
Excellent location, hotel is very new and comfortable, staff very helpful Rooms are a bit noisy. Internet is not free of charge.
Superb location and wonderful experienced staff who know how to look after their customers well. A fantastic experience and well worth the cost!!
The room is a little bit small for a suite.
great location, very nice clean comfortable rooms, free wifi, nice breakfast. no complains
Although the room was smallish (perhaps not by Parisian standards), it was immaculate and beautifully maintained. The staff were unfailingly helpful and polite. The public areas on the ground floor were accessible and tastefully decorated and provided the full range of services one might want. And the location--I know the inner city pretty well, and better is very hard to imagine. Room service for breakfast was a little uneven; two of three mornings an item was missing from a relatively short, simple order. That said, the coffee and juice were superb.
Fantastic friendly staff and fantastic position
I like the location and the lobby lounge atmosphere I think the rate for my standard doublr room is a bit high and particularly the room decor is so out dated.
The hotel was clean, well located in a very attractive area of Paris, and the staff went out of their way to be helpful. No
Excellent location, very clean, friendly and helpful staff
Excellent hotel at a charming place. Although in the Latin Quarter, still in a peaceful street. Walking distance to many places. Very nice decoration, very helpful staff. Our room was spacious given Paris standards. Definitely would stay again. The bed was soft and noisy.
I liked the location and the beautiful fireplace in the lounge. We enjoyed the quietness in the bedroom. We thought the room was too small.
Excellent location, superb staff, and great breakfast. Lobby bar too small
This hotel was in a great location, walkable to the Louvre (15min) Notre Dame (20min) and with many great restaurants and bars very close by. We took a guided tour with an English speaking guide to Versaille, booked through the front desk - it was great and I would recommend it. The breakfast is overpriced @ 29Euro per person, but there are many other options nearby.
the service very satisfactory and the location at heart of st germain the croissants are regular, not the best i have had in paris, though the salads and the cheese platters are excellent
Staff and rooms were very nice. Location is close to shopping and various tourist destinations.
very modern, clean hotel. loved the location and the surrounding amenities one had access to by walking. granted was in france, but did miss having an english speaking channel other than the bbc news channel.
My clients were delited with this Hotel. You made us look good. The Hotel went beyond our expectations. Only regret: To Good.
The hotel was recently renovated so it's modern. Free internet service was very good. Excellent AC, especially for France. Well located. Most of the rooms are tiny. We reserved the largest room they had which was very comfortable, though still small by USA standards. Worth the higher cost for the large room.
the view and location of the hotel and that it has modern mobiliary that they did not have laundry on sunday and that they don´t have efficient taxi service.
Room service was tasty, the hotel is lovely and very well located, overall service is good, hotel is very clean. We were out mostly, but it was lovely while we were there. It was a great experience overall, but we did sit at the bar for a drink for a long while (yes, they knew we were there) and no one served us- some one else was having a drink there already as well. We also had some dirty, wet cleaning rags left in our room on a suitcase. No big deal, but just noted. Our room was tiny. Also, the front desk staff seemed stressed out and although ultimately helpful, they were rather brisk. Please note that our French is very limited, so this is likely just miscommunication on our part.
great location, great breakfast
Friendly service and comfortable room with a nice view of the Eifel Tower.
I was very disappointed that the hotel had no working air conditioning. I had specifically wanted a room with air conditioning and the room was very hot. We were unable to sleep with the windows open as it was very noisy due to the location. A consequent to this was I had 2 very poor nights sleep. They did eventually give me a fan. The staff saw no urgency in sorting out the problem.The breakfast was a 'shelf' of food and you were only able to have 1 croissant each. This certainly didn't warrant the hotel being 4 star. It was a tiny room and the choice and selection of food was poor.
Very nice location in the heart of Paris
very small breakfast hall and very little choice of breakfast and impolite staff
Close proximity to Metro and several of the sites.
The location, only 1/2 block from the Seine and 1 block form Notre Dame on the left bank was superb!
Perfect location, kind personnel. Elevator.
Staff's help with forward flight bookings
The rooms are very comfortable and clean. The location is excellent for shopping , transportation and eating out. Everything on your doorstep. The breakfast room is extremely small and uncomfortable. Breakfast for that room price should be much better.
The location was the best thing about the hotel, it was in an excellent area. The room was also very comfortable and clean. The breakfast dining area was cramped and the selection of food was quite small. For the price of 400 euros for two nights we thought the breakfast wasn't good value.
Location and atmosphere
location smaaaaall room
Location, location, location :) The bed is quite soft
Louis II is a perfect blend of hospitality and comfort. Every detail, from helping me set up wifi to recommending local events was given with every attention and care. I cannot compliment the staff enough who greeted me every morning by name. I breakfasted twice, a buffet set with delicious and filling food. Boiled eggs, yoghurt, cereal, toast, croissants, jams, juice and a large pot of coffee will set you up for any day in Paris. My room and indeed the hotel was spotless, comfortable and wonderfully charming and I enjoyed sleeping with the window ajar hearing the sounds of the city going to sleep and waking. Location is ideal with easy walking to the sites of Paris and the RER/Metro. Will certainly return.
Location Low bed
nice breakfast deliveed to the room at no extra charge
Staff, location, decoration, ambiance It was overpriced when I compared to similar hotels around when I took a walk
it's a nice place yo spend several nights. wonderful friendly staff doing their best to make your visit as comfortable as possible i had an allergy on a soap with what they clean sheets
Centra nice rooms
Location was excellent. Very friendly staff room was small. Room telephone system old analogue type making joint business conference calls via bridge challenging
that i could leave no ventilation during the winter months "we turn it off"
The hotel is not only located in Saint Germain but also very close from subway station. It is easy to find the hotel when we arrive and very convenient to walk around. Bedside table was bit sticky but other than that nothing remarkable.
The staff was very friendly, excellant location,very clean and excellant breakfast.........
We loved the location. We loved the view of Blvd. St. Germain. We loved that our room was quiet once we shut the windows. We loved the bed and the decor of the room. We loved the free breakfast and ice machine. We loved Aziz, who booked us two great restaurants with the best tables in the place reserved for us along with him arranging for us to received free anniversary desserts. Some staff members (not Aziz but others) were not as friendly as we'd have expected. We also witnessed a hotel manager berating a breakfast worker loudly in front of all the guests. We were told they had power transformers that we could borrow from them, but the one we got did not work and that's the only one they had available. The towels were thin and cheap.
Decor was interesting Most of the staff were very good - others a bit off hand The breakfast did not vary
Very confortable and very good location Terrible breakfast, very poor variety and they don't replace the food when it ends. for more than 3 days they run out of Orange juice more than 1 hour before the breakfast closes and they didnt put more. If we wanted eggs, omelete, expresso and etc, we would have to pay separately.
convenient location, confortable beds beautiful setting. rooms are a little small, but other wise confortable.
Location, breakfast and staff. Size of room
Very good location, in a good part of the city. Good, affordable restaurants nearby. Easy access to sights. Hotel was chic and cosy, clean and pleasant. Staff was so-so, although did act on complaints immediately. Rooms were small but livable.l
No porters in the hotel.No change for cash.
The hotel was well located for my needs and the staff, in particular, one gentleman, was excellent and helpful. Not really
I like the Madison but I thought their staff was indifferent, only a couple of the front staff was nice the rest was just ...well indifferent. I hate to mentioned this but one had a really bad body odor. Common how can they allowed that, he works in the front! end of rant. The hotel was recently renovated and they did a beautiful job with the decoration. However, if it was up to me I would remove the the black chair on the corner. We couldn't sit on it because the nightstand and the desk blocked access to it. The faucet in the bathroom was annoying to use because you can only get hot water if you turn the knob on high?!?!? Sorry for being negative but I think it need to be said. I would recommend this hotel and will probably go back because I like the 6th arrondisement.
comfortable good position
location, location, location
Excelent location. Good hotel staff. Very comfortable. High hotel rates. Unnecessary (ex. minibar).
Due to the Euro and GBP being one for one, the hotel worked out a little expensive, but they upgraded us foc to a bigger room due to renovations being carried out, lovely hotel would stay again.
great location, comfortable hotel
courtesy of the staff
great location, comfortable room
Free wireless internet and friendly English speaking staff Nothing
Very friendly staff. Great atmosphere .
The location, ideal for shopping and restaurants. Steep stair to first floor, then very cramped lift to higher floors
This is a place of high style and design, well-located and a high level of customer service and reception. Jean Yves at reception went the extra mile to reserve and change dinner reservations for us and even help with bus routes. Shower/baths are great, but can difficult for anyone with mobility issues. Standard rooms at the back are quite small and accessible only by stairs from ground level to first floor. There is a small lift beyond that for back rooms on the second and third floors. There are two nice rooms on the ground floor just off the breakfast room. Beware if you have mobility/flexibility issues, as the opening to the bath/shower can be quite small
Very good shower spray head in bathroom shower.
This is a very nice small hotel located in an excellent location in Paris with all services close by. The personnel is excellent meaning friendly and always ready to assist you. The only thing not so satisfying is the size of the room. Although I booked a deluxe room, it was rather small in size.
Until last day morning yes but last days I decide next time I will not stay there. Because of one stuff.
Very good location, cosy atmosphere Reception staff was quite arrogant and not very helpful
Superb location, and beautiful, opulent decor. I mentioned that it was a special occasion and they upgraded our room, we were over the moon!
The decor was lovely and the atmosphere very relaxed and quiet even though it is situated in the middle of Saint Germain with brilliant cafes, bars and shops all at your doorstep.
The location of the hotel is very central and quiet, and the staff very friendly and helpful. Although the accomodations are older (and rooms not fancy), the hotel was clean, well cared for, and comfortable. Very good value overall. The shower had no curtain or door and could have been in better repair, but overall was clean. The bed looks a bit worn (sinks down in the middle) but ended up being comfortable. Both mattresses should have had full covers on them.
very friendly and helpful staff
The room was spacious and nicely decorated. The location is ideal since it is at a walking distance from most of the important museums and is in a very lively area where there are many shops and restaurants. The room was overheated which meant that the window needed to be kept open all night. This was due, according to the hotel staff, to the fact that that particular room had all of the heating pipes of the hotel go via that room. The breakfast is a little expensive and is not really special.
Very good location, close to Boul StG. Air conditioning was nice, but very little cooling.
Friendly reception when we came late in the evening. Simple but, tasty breakfast The hotel were partly under restore/construction. 2 of the days it was not possible to use the staircase to our room. The lift was so little that my wife got claustrofobia. We told about the problems to the housekeeper, and we were offered a new room. She was very solution- oriented. We travel quite a lot, and in our opinion, the beds could be a bit softer - that would be perfect.
Great location.Clean and quiet.
Excellent ambience and atmosphere Bed comfort was an issue
The stay at this hotel was a very nice experience! The personnel is professional and very service-minded. The location of the hotel is excellent. Will definitely check their availability when visiting Paris again!
Great location Small room with old, out of date furnishings. Low ceilings - could not stand up completely in the "shower"
great location, staff very helpful, good breakfast room needed renovating