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I had serious problems in the hotel with payment by credit cards. For sure tecnical devices on the reception must to be checked. It was really very unpleased to be learned that you can't pay by your credit card then you know that there are enough money on this card...
Staff, decor, location size of bathroom - very small
excellent location, good room
Location, staff and cleanliness No
The location is ideal for a trip to Paris. Plenty of restaurants, cafes. public transportation. The bed was very comfortable. Like most hotels in France (and Europe) this so-called "Superior" room was tiny.
romantic room was very small for the amount paid.
Location is very good
Sympathetic environment. Very good location Too expensive for what it is. There was no hot water in our room (room 406) and the concierge did nothing about it. We had to leave the next morning. Not a good experience. The room was very small and the price was huge. 570 euros, plus breakfast 50 euros for two......May I ask why?
My wife and I were impressed with the hotel from the minute we walked into the lobby. The receptionist and bell hop could not have been more hospitable. The decor was elegant, and the spa and work out facilities were state of the art. In addition to this, the nearness to the Boulevard St. Germaine de Pres, boutiques, and cafes was excellent.
the best part of the hotel is the location and its good breakfast When i arrived at night on a prepaid reservation the reception staff tried to send me to another hotel nearby claiming the room had suffered damage and was unavailable. After a full day of travelling and not having received an advance notice of the "event" I suspected this was a trick used by an overçbooked hotel. I demanded to see the damages and this the supposed manager was unable to show me, so after a little voice raisingf on my part all of the sudden the room became available. I left that the hotel reception made to lie to me their paying customer . Two more managers emerged and during my short saty the hotel personel made me feel as if they had made me and my wife a favor by letting us stay in the hotel for which I had PREPAID my stay. I can only imagine if my reservation was not prepaid I would have been in the street looking for a hotel room
Location, Location, Location!!! Saint-Germain-des-Prés is a fabulous area and you can walk to many interesting sites and shops. As a solo female traveler, I felt very safe and welcome at the hotel and in the area. The room I was assigned had a view of a generator that was a bit noisy in the early morning hours. Beware of Room 106 travelers!! Other than that everything was great!!
The location and the kindness of the staff. Room are very small. Hotel is very expensive.
The quietness and comfortable beds...the friendly and helpful staff!
great service temperature control in gym was dysfunctional
Charming old hotel with very experienced staff. Only breakfast was very expensive.
the place, the decoration, the people , the services, the bar They shoud be more careful because they gave me a late check-out till 2 pm and when i arrive at 12h30 I found my luggage at the lobby.This is ultrageous. I understand that late check-out is a courtesy and i cant complain. But's better not to assure guests of one thing you later will not deliver ...
Staff were very friendly and efficient--location excellent and "honesty" bar was a nice friendly touch.
The staff were all fabulously helpful.
The location was excellent- close to shopping on the Ledt Bank and also convenient to the Louvre, D'Orsey, and transportation around the city. Also, the staff was very helpful,assisting us obtaining dinner reservations and in helping us with language issues, etc..
Room (Junior Suite) was well appointed and comfortable, with an impressive view of Paris from the balcony.
Fantastic location. Right next to a main subway stop that made it perfect for infra-city travel. Staff was warm, welcoming, and accommodating. Highly recommend Some road noise from the city streets while sleeping. Although I think this is overall hard to avoid in downtown Paris. It certainly should not hinder you from selecting this hotel
Concierge service was very good, reasonably quiet, bed comfortable, bar was nice, bath was clean room was very small, location just ok, very expensive (breakfast 27 euro, or about $40 each) bar drinks expensive, room very expensive for the size and quality
Great location, slightly older hotel but in great condition, very clean. I enjoyed the old photos in the hallways although I felt the decor in my room was lacking. The hairdryer in the bathroom was awesome, very powerful! I didn't like that I had to buy an adapter - I came from a hotel in Munich that allowed guests to rent.
This is a modern, clean, comfortable hotel in a prime location in St. Germain, near the Musee d'Orsay, an upscale area with good restaurants nearby . It is not a particularly tourist-oriented neighborhood and many shops were closed for August vacation. However a Metro stop one block from the hotel provides convenient access to other arrondisements and neighborhoods. The concierge desk was most helpful in making restaurant reservations, arranging a taxi to the airport, and answering questions. The room, though fairly small (this is Paris!), was comfortable and had many convenience features.
The hotel is marvelous...great location on the Left Bank, close to Musee Orsey. The restaurant attached to the hotel, L'Atelier is world class and a must visit! We will return to this property the next time we are in Paris no
Location, service Breakfast ok but not great eg bread average, pastries mediocre
Staff was courteous, rooms were clean, location was great, restaurant/ bar in lobby great. I didn't like that I had to buy an adapter. Most hotels lend them and have it in the rooms. I'm staying in London now and there is an adapter for free. I didn't like that there was a charge for hi speed internet. Low speed was free but u had to pay for high speed, seems silly.
A luxe hotel with a friendly staff. We had a tidy deluxe-room with a balcony and a clean bathroom; there was a various, tastefull breakfast and the hotel has a nice and comfortable bar, lounge- and tearoom. Next to our room there was a compressor/aircondition machine which gave a noisy sound during the night. The air in the room was musty(although the room was very clean).
the bed was so comfortable and the room was very nice. No enough space for the luggage or in room dinning.
Critically understaffed probably due to so many French employees taking summer holidays. Found broken glasses left unattended around the poolside. No running hot water during my stay, but given discounted rate and very commited staff (although few in numbers) and the manager, after all satisfactory. Yet I doubt if I want to come back on special occasions and never on summer holiday season.
Unusual hotel - funky decor Swimming pool is tiny. First day and a half no hot water. Restaurant was closed
The special atmosfear of the hotel
extremely friendly staff - small, but cosy room - nice and tasteful furniture private pool in the cellar was a bit strange (resembling a dungeon) but in some way also funny and romantic
Quirky idiosyncatic place with character. Excellent location. We loved it.
The facility exceeded expectations as well as the staff and the room. I was fortunately upgraded, possibly because the restaurant was closed for a day due to a Fashion shoot in the hotel. I couldn't have been more pleased with everything.
The restaurant is fantastic, and overall the hotel ambience was good. Location good too. No shower! not even a clip to hang the shower attachment on! Small bath. No mini bar. Not enough room to swing a cat in. 'Shabby chic' definitely the correct description as rooms very tired decor wise - handle even dropped off the wardrobe door. Ridiculously, outrageously overpriced!!!!!
i liked a lot the people working there , very nice and friendly some of the rooms were not well lit , hence it was uncomfortable for packing and reading also the safe gave me a lot of trouble it wasnt working properly lift too small and not enough for staff and guests
Location is perfectly central - 100meters from the Seine opposite the Louvre. Hotel is compact and upstairs corridors only fit one person at a time but is the most unique, quirky and original design I have ever seen (You must see to believe!). The room was small but amazing and I believe every room is decorated differently. I would recommend anyone to stay here and when they do - book the private plunge pool and steam room for yourself for an hour in the morning. Take time to sit in the bar drawing room to sip a drink 100 years back in time. Staff were very friendly and practically ran my life for 2 days with all the questions they answered for me!
Good Location A bit pricey for what you get. Although a few of the hotel staff were very nice and helpful, for the most part they were not. Trying to get a cab at 5am was not fun
Location was great - lots of shopping and we walked all over Paris from the hotel to visit galleries and the Montparnasse tower for the best view of the city. Quite noisy from building site and road opposite our 3rd floor room. We couldn't make the air con cool our room and did mention this to reception but they didn't seem to do anything.
great location. Great rooms. Unbeatable comfort.
Reception. The shower water escapes and floods the bathroom floor.
Central friendly staff Food poor value for money meal at night expensive and not particuarly good
Staff; location price was much higher than suggested
It was fine, just what we wanted. the lift is too small, but I appreciate the diffficulties of placing a new lift into a protected structure
Very quiet for the centre of the city yet very close to restaurants, cafes, gardens, culture, metro etc. Large windows that opened onto old buildings and a courtyard and all we could hear was singing from the nearby church The staff were very helpful and welcoming. Room was a bit small and the door was very difficult to unlock!
Excellent front desk staff, also in the bar/restaurant although service there a bit on the slow side. Rooms well designed but like most Paris hotels a bit on the 'compact' side. See above - not much room in the room, although for a two night stopover perfectly acceptable. Great bathroom - unusually good Parisian plumbing!
Good staff: good internet: excellent room facilities: excellent location: clean
Fantastic rooms, great for groups and very good value for money for such a central location
the location the staff was not helpful at all and they made two mistakes - we askes for the room to be cleaned it was forgotten we asked for a taxi to be arranged to go to the airport at the day of our departure it was again forgotten and nobody from the staff even cared to apologise
Feeling like at home. We need more towels and papers. But it is not critical.
The hotel is really well situated in the centre of Paris, close to main museums and attractions, with considerable variety of small shops and restaurants in the neighbourhood. Our room was rather spacious and quiet, with comfortable beds and efficient air-conditioning. Not everything has been checked and fixed in the room. That necessitated some small repairs and delayed us a bit on the first day.
Big apartment, excellent location Cleaning of the room only once a week, sometimes missed the wake up calls
We appreciate special kind treatment received from Manager Mr. Trinh and all nice employees at front desk. We enjoyed our short stay at Paris, and felt very comfortable staying at your Hotel. We will recommend this facility, as well as we will return to this place in a future visit to Paris. We have already sent a mail to Manager thanking for our experience. Best cordial regards, Abel Domenech
Ease of acess to central Paris. Facilities allowed the option to dine in room.
Great location very easily reachable by rer and metro line 4. size of the rooms very good compared to classic Paris hotels. helpful staff. I can definitelty recommend it. Free internet but was not working that day. a minor problem...
service it was cold in the room
the location it was to hot in the room
good location, very good service at reception desk the large window between room and bathroom is really strange .. is disturbing to have no privacy while using the bathroom
Location and the roof too small room, the bath - all the water splashed out of the bath. and the water didnt go down the drain
Locality Being charged for wireless broadband. Breakfast was fairly poor with powdered scrambled eggs.
We had 3 rooms. Two were the small standard double rooms and one was an Executive Room with Eiffel Tower view on the 8th floor. The Executive room/Eiffel Tower view had a balcony. This room was also much larger than the standard rooms. Definitely worth the higher cost! The rooms were clean and the air conditioning worked well. Perfect location to Seine, Notre Dame, Louvre - walking distance. I would stay here again!
Location and the rooftop view. Nothing really outstanding. Elevators are odd. Staff was mostly indifferent. Room was small (about as large as a typical cruise ship room). Wi-Fi worked but not well.
Excellent location, hotel is very new and comfortable, staff very helpful Rooms are a bit noisy. Internet is not free of charge.
The location is fabulous. Easy access to subway, bus, and taxis. Many choices for dining and shopping. The front desk staff was helpful. A shuttle service (add'l charge) was available for our trip back to the airport. We had to ask for shampoo, soap, and instant coffee refills. Cleaning staff was not attentive to these details. One the positive side, when these issues were pointed out they were corrected promptly.
location is close to the train metro and the RER to the airport. Lots to see and do in this area. the room is a little dark
Very good hotel with convinient location,an exellent service and staff
Perfect location, kind personnel. Elevator.
The location, only 1/2 block from the Seine and 1 block form Notre Dame on the left bank was superb!
The rooms are very comfortable and clean. The location is excellent for shopping , transportation and eating out. Everything on your doorstep. The breakfast room is extremely small and uncomfortable. Breakfast for that room price should be much better.
Very nice location in the heart of Paris
The location was the best thing about the hotel, it was in an excellent area. The room was also very comfortable and clean. The breakfast dining area was cramped and the selection of food was quite small. For the price of 400 euros for two nights we thought the breakfast wasn't good value.
Staff's help with forward flight bookings
I was very disappointed that the hotel had no working air conditioning. I had specifically wanted a room with air conditioning and the room was very hot. We were unable to sleep with the windows open as it was very noisy due to the location. A consequent to this was I had 2 very poor nights sleep. They did eventually give me a fan. The staff saw no urgency in sorting out the problem.The breakfast was a 'shelf' of food and you were only able to have 1 croissant each. This certainly didn't warrant the hotel being 4 star. It was a tiny room and the choice and selection of food was poor.
Close proximity to Metro and several of the sites.
very small breakfast hall and very little choice of breakfast and impolite staff
The room is a little bit small for a suite.
Although the room was smallish (perhaps not by Parisian standards), it was immaculate and beautifully maintained. The staff were unfailingly helpful and polite. The public areas on the ground floor were accessible and tastefully decorated and provided the full range of services one might want. And the location--I know the inner city pretty well, and better is very hard to imagine. Room service for breakfast was a little uneven; two of three mornings an item was missing from a relatively short, simple order. That said, the coffee and juice were superb.
great location, very nice clean comfortable rooms, free wifi, nice breakfast. no complains
I like the location and the lobby lounge atmosphere I think the rate for my standard doublr room is a bit high and particularly the room decor is so out dated.
Fantastic location, beautiful hotel, perfect for romantic break
Excellent location, very clean, friendly and helpful staff
Excellent hotel at a charming place. Although in the Latin Quarter, still in a peaceful street. Walking distance to many places. Very nice decoration, very helpful staff. Our room was spacious given Paris standards. Definitely would stay again. The bed was soft and noisy.
Fantastic friendly staff and fantastic position
I liked the location and the beautiful fireplace in the lounge. We enjoyed the quietness in the bedroom. We thought the room was too small.
Superb location and wonderful experienced staff who know how to look after their customers well. A fantastic experience and well worth the cost!!
The hotel was clean, well located in a very attractive area of Paris, and the staff went out of their way to be helpful. No
the view and location of the hotel and that it has modern mobiliary that they did not have laundry on sunday and that they don´t have efficient taxi service.
This hotel was in a great location, walkable to the Louvre (15min) Notre Dame (20min) and with many great restaurants and bars very close by. We took a guided tour with an English speaking guide to Versaille, booked through the front desk - it was great and I would recommend it. The breakfast is overpriced @ 29Euro per person, but there are many other options nearby.
very modern, clean hotel. loved the location and the surrounding amenities one had access to by walking. granted was in france, but did miss having an english speaking channel other than the bbc news channel.
Staff and rooms were very nice. Location is close to shopping and various tourist destinations.
great location, great breakfast
Excellent location, superb staff, and great breakfast. Lobby bar too small
the service very satisfactory and the location at heart of st germain the croissants are regular, not the best i have had in paris, though the salads and the cheese platters are excellent
The hotel was recently renovated so it's modern. Free internet service was very good. Excellent AC, especially for France. Well located. Most of the rooms are tiny. We reserved the largest room they had which was very comfortable, though still small by USA standards. Worth the higher cost for the large room.
Room service was tasty, the hotel is lovely and very well located, overall service is good, hotel is very clean. We were out mostly, but it was lovely while we were there. It was a great experience overall, but we did sit at the bar for a drink for a long while (yes, they knew we were there) and no one served us- some one else was having a drink there already as well. We also had some dirty, wet cleaning rags left in our room on a suitcase. No big deal, but just noted. Our room was tiny. Also, the front desk staff seemed stressed out and although ultimately helpful, they were rather brisk. Please note that our French is very limited, so this is likely just miscommunication on our part.
My clients were delited with this Hotel. You made us look good. The Hotel went beyond our expectations. Only regret: To Good.
Friendly service and comfortable room with a nice view of the Eifel Tower.
Louis II is a perfect blend of hospitality and comfort. Every detail, from helping me set up wifi to recommending local events was given with every attention and care. I cannot compliment the staff enough who greeted me every morning by name. I breakfasted twice, a buffet set with delicious and filling food. Boiled eggs, yoghurt, cereal, toast, croissants, jams, juice and a large pot of coffee will set you up for any day in Paris. My room and indeed the hotel was spotless, comfortable and wonderfully charming and I enjoyed sleeping with the window ajar hearing the sounds of the city going to sleep and waking. Location is ideal with easy walking to the sites of Paris and the RER/Metro. Will certainly return.
it's a nice place yo spend several nights. wonderful friendly staff doing their best to make your visit as comfortable as possible i had an allergy on a soap with what they clean sheets
Staff, location, decoration, ambiance It was overpriced when I compared to similar hotels around when I took a walk
location smaaaaall room
Location was excellent. Very friendly staff room was small. Room telephone system old analogue type making joint business conference calls via bridge challenging
Location and atmosphere
Location, location, location :) The bed is quite soft
Centra nice rooms
nice breakfast deliveed to the room at no extra charge
Location Low bed
Due to the Euro and GBP being one for one, the hotel worked out a little expensive, but they upgraded us foc to a bigger room due to renovations being carried out, lovely hotel would stay again.
comfortable good position
The hotel was well located for my needs and the staff, in particular, one gentleman, was excellent and helpful. Not really
I like the Madison but I thought their staff was indifferent, only a couple of the front staff was nice the rest was just ...well indifferent. I hate to mentioned this but one had a really bad body odor. Common how can they allowed that, he works in the front! end of rant. The hotel was recently renovated and they did a beautiful job with the decoration. However, if it was up to me I would remove the the black chair on the corner. We couldn't sit on it because the nightstand and the desk blocked access to it. The faucet in the bathroom was annoying to use because you can only get hot water if you turn the knob on high?!?!? Sorry for being negative but I think it need to be said. I would recommend this hotel and will probably go back because I like the 6th arrondisement.
Excelent location. Good hotel staff. Very comfortable. High hotel rates. Unnecessary (ex. minibar).
location, location, location
great location, comfortable room
Free wireless internet and friendly English speaking staff Nothing
courtesy of the staff
great location, comfortable hotel
that i could leave no ventilation during the winter months "we turn it off"
The staff was very friendly, excellant location,very clean and excellant breakfast.........
The hotel is not only located in Saint Germain but also very close from subway station. It is easy to find the hotel when we arrive and very convenient to walk around. Bedside table was bit sticky but other than that nothing remarkable.
No porters in the hotel.No change for cash.
Very confortable and very good location Terrible breakfast, very poor variety and they don't replace the food when it ends. for more than 3 days they run out of Orange juice more than 1 hour before the breakfast closes and they didnt put more. If we wanted eggs, omelete, expresso and etc, we would have to pay separately.
Location, breakfast and staff. Size of room
We loved the location. We loved the view of Blvd. St. Germain. We loved that our room was quiet once we shut the windows. We loved the bed and the decor of the room. We loved the free breakfast and ice machine. We loved Aziz, who booked us two great restaurants with the best tables in the place reserved for us along with him arranging for us to received free anniversary desserts. Some staff members (not Aziz but others) were not as friendly as we'd have expected. We also witnessed a hotel manager berating a breakfast worker loudly in front of all the guests. We were told they had power transformers that we could borrow from them, but the one we got did not work and that's the only one they had available. The towels were thin and cheap.
convenient location, confortable beds beautiful setting. rooms are a little small, but other wise confortable.
Decor was interesting Most of the staff were very good - others a bit off hand The breakfast did not vary
Very good location, in a good part of the city. Good, affordable restaurants nearby. Easy access to sights. Hotel was chic and cosy, clean and pleasant. Staff was so-so, although did act on complaints immediately. Rooms were small but livable.l
Very good shower spray head in bathroom shower.
Very good location, cosy atmosphere Reception staff was quite arrogant and not very helpful
The location, ideal for shopping and restaurants. Steep stair to first floor, then very cramped lift to higher floors
Until last day morning yes but last days I decide next time I will not stay there. Because of one stuff.
Very friendly staff. Great atmosphere .
This is a very nice small hotel located in an excellent location in Paris with all services close by. The personnel is excellent meaning friendly and always ready to assist you. The only thing not so satisfying is the size of the room. Although I booked a deluxe room, it was rather small in size.
The decor was lovely and the atmosphere very relaxed and quiet even though it is situated in the middle of Saint Germain with brilliant cafes, bars and shops all at your doorstep.
Superb location, and beautiful, opulent decor. I mentioned that it was a special occasion and they upgraded our room, we were over the moon!
This is a place of high style and design, well-located and a high level of customer service and reception. Jean Yves at reception went the extra mile to reserve and change dinner reservations for us and even help with bus routes. Shower/baths are great, but can difficult for anyone with mobility issues. Standard rooms at the back are quite small and accessible only by stairs from ground level to first floor. There is a small lift beyond that for back rooms on the second and third floors. There are two nice rooms on the ground floor just off the breakfast room. Beware if you have mobility/flexibility issues, as the opening to the bath/shower can be quite small