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The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
location the classic room.
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
location is perfect... rooms are very comfortable...
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
Location reddiculous price of their continental breakfast of 30 Euro
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
the location is exellent very different from last years both for the level af rooms and for the services
position room is small
service is good and the bathrrom is good.
Absolute proximity to Champs Elysees. There was no view from the window. The room seemed dark and not quite friendly because of that.
location and the personnel at the rception the room should be renovated
I like the location, staff are very nice. Internet access in the room are bad.
This staff was very pleasant. The elevator was very slow. My room was on the 6th floor but found taking the stairs was sometimes much quicker than waiting for the elevator.
the bed was comfortable the toilet was very very very bad
interior design and location very small rooms and bathroom, and room service was horrible.
Breakfast is very nice. Elevator was broken during our stay.
Hotel location and staff courtesy. Breakfast is very expensive and not good value for money.
Very nive hotel, good work of reception bad internet
Poor state of the room, however very nice terrace. Not quite what it could and should be for 300€.
the balcony with eiffel tower view and 30 seconds walking to the champs-elysees 24-h roomservice
Proximity to Cahmps Elysees Avenue. Good service and cleanliness. Small rooms and less options; e.g. they couldn't provide us with connecting rooms although the booking was done 6 weeks in advance and the above was mentioned during the booking and confirmed later over the phone with the hotel directly.
Fantastic breakfast but make sure its covered by room price.Very convenient for Metro and Champs Elysees None bur the odd lightbulb needed rplacing. Small points but there. Perhaps not the interest in spending money when refurb due.
Friendly helpful staff. Price of the breakfast.
The bed, super comfortable. 1. Bed is queen size bed, not as advertised king size, but as we had a 3 years old son, they provided a separate bed for free. 2. There was a redecoration work going on while we stayed, it was so noisy and really they didn't respect that people want quietness when they go to hotels.
The location is fantastic, and the service is 5 stars. The rooms are too small
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
The massage I had was one of the best in my life...
the bathroom was excellent then room was on the small side
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
Very nice Hotel, the service was very good too.
overnight befoe travelling on no
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
Service at check in and the restaurant was good. The room was clean and comfortable. The location was very convenient. I made the mistake of leaving a large amount of cash in my backpack and found over €1000 was missing when I came back in the evening, and the room hadn't even been fully cleaned. At least they were nice enough to leave some of my cash (probably with the hope I wouldn't count it and notice), but didn't bother to re-pack my bag which led me to be suspicious. I've been traveling for 20 years and stayed in 100s of hotels (both luxury and low cost) and never had anything taken, so was very disappointed to have it happen for the first time here. When I notified the front desk they laughed and pointed out that they're not responsible for valuables left in the room and that I should have known better. In their favor, the general manager did respond to my email apologizing and said he will look into it. I will not be staying in San Regis ever again.
We loved the location of Newhotel Roblin. Place de la Madeleine is one of my favorite neighborhoods. The room we had was exceptionally small and cramped along with the bathroom.
Excellent location - friendly and helpful staff - nice breakfast Only having WiFi available in one small public area of hotel - being unable to connect to Vodafone home connection from room - appeared to be blocked!
the location Upon arrival we were told the air conditiooning in our room did not work. When we asked the staff about it they told us that the AC was out in the whole hotel, although the rest of the hotel was obviously cooler than if there had been no AC throughout. Also the second morning of our stay we lost all our plumbing and had to wash up using bottled water and had no toilet facilities.
We stayed in a nice suite. Ample space for a family with two children.
Excellent location. We were upgraded to superior room. Friendly staff. Expensive
Good value for money (at the reduced rate, even though all the little things in the room are extra!). Good size room, Quiet room when chosen the one off the street. Great location by Madelaine, good car park next door, No shower curtain. The drain in the bathtub plugged. Only one person at the reception at the time of check-out, dealing with concierge function as well.
Great location. Noisy attimes.
Hotel Recept was friendly, fast with minimum fuss. It is actually very well located next to Magdelene Stn, and within walking distance to Concorde and Louvre. The road name should be reflected on the map, or the nearest train station indicated.The internet access was out but at least the staff bother to rectify it.
location hair-dryer, paid internet access
Location, location , location. And expresso machine in the room. My room 206 has lots of noise from the pipe drain. I can hear water sound fushing Down the pipe when I am sleeping. It was loud. I took it as part of the authetic Parisian apartment experience hence I stayed 3 nights without changing room.
Walking distance to Grand Palais and restuarants
location view over very dirty pigeon nest
Everething was really cool! just one problem-very small elevator,and also when you see picture of the room when you making reservation online its can be another room,but you allways can ask to change it! small elevator
Very stylish, my son love it. Very close to Champs Elysees, easy for shopping. Center of the transportation network, easy for all the majoy tourist points.
Very good location; decoration of the bedroom
I only like the location, but I can find another hotel with a great location that do not have bed bugs. They need to buy new mattresses. This hotel has bed bugs. If you want to spend every night scratching yourself, book a room.
Decoration, Location and rates The bed
Friendly staff and an excellent location. The old french lift adds to the romantic style of the hotel.
the size of room very good and confortable
location - brand new room lobby under construction but it didn't cause any inconvenience
Location It was not a 4 star hotel. It was a 2 star
Lovely hotel. Very well equipped. everything worked. lovely restaurant in just across the road. large smart tv hung on the wall. Very quiet. Thoroughly recommended. Tea coffee etc available. Very fast inclusive and reliable WiFi. Breakfast included. One thing missing was a desk with the chair where I could do some work in the evening.
easy locatoin of my meetings
Very very central, spacey enough rooms, very helpful staff. Recommend it!
Location and proximity to main roads and attractions. Room was a bit small for 2 adults and 2 children.
We really enjoyed our stay at the Elysees Mermoz. It was an excellent location, just far enough off the Champs Elysees to give you a break from the crowds. Staff was very friendly and helpful, and the rooms were nicely decorated and well furnished. Internet connection was a little slow, and sometimes hard to connect to in the rooms. The staff was helpful to try to resolve this, and because we had some problems only charged us for one days usage rather than two, and it was only 5 euro. And anything for 5 euro in Paris is a bargain!
good reception staff
Very helpful receptionist, hotel room was very comfortable. The location was excellent. Could of supplied more sugar and milk in the room there was only enough for one drink although enough tea and coffee for about 6 drinks.
The staff was very nice and room everyday excellent clean. Beside the hotel is located so wonderfully that on one hand you still can relax for a while in a quiet place and on the other hand it's so near to Champs 'Elyssees and other known places and attractions of Paris...including good restaurants and great shopping centers... Nice, helpful staff, good breakfasts and cleanliness of rooms and atmosphere of intimacy
Location and Quality
Within the room the toilet is separate from the bathroom
Really nice small hotel in perfect location - just in the middle of everything interesting in Paris. Also small hotel gives you this cozy homely feeling. I did not take the breakfast, because why would you if there are plenty of excellent patisseries in close neighborhood of the hotel that offer better breakfast for the same price? But everything else was excellent about the hotel.
Great hotel - amazing location, we wanted a small Parisian style hotel which this is. Our room was on the fifth floor which was accesses by on old style lift (worth staying just to have a go in this!) the view was great. Well worth a stay here!!
the big bathroom, the (very) old elevator, the service. the breakfast was very poor for Europeans, but good for French customers
We had booked a deluxe room for 2 nights. On arrival we were told that the guest in the room had demanded to stay on an extra night. We were downgraded for the first night to a room a third of the size of the one we had booked (with a cheap and nasty breakfast thrown in as compensation) and had to move into the room we booked on the second night. The decor is tired, the bathrooms are old and the beds hard.
Yes it is very nice
A good hotel, aged in french style. Small but very comfortable rooms, courteous and friendly persoonal, very convenient location (safe, a lot of police). The hotel met all my expectations! -
The staff was most helpful and decor was lovely. The location was very quiet and generally convenient, but a little distant (~ three blocks) from the nearest subway (Madeleine).
It was quiet and cousy 1) the location was not 300 yards from metro but more 2) There was no information in the room about hotel and services 3) the service was poor - second set of towels disappeared in the 2nd day, various kits in the bathroom were not renewed after usage (like shoe shine etc)
excellent position very noisy, elevator + stairs too loud
rooms are very small and nosy on the 1st floor close to the lift.